Ford Contour Complaints

3,154 consumer complaints on file.

#564002January 17, 2002
AIR BAGS, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE CONSUMER EXPERIENCING PROBLEMS WITH AIR BAGS. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002352January 17, 2002
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A SIDE COLLISION WITH SOME FRONTAL DAMAGES, AND NEITHER AIR BAG DEPLOYED, DEALER WAS NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMASTION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8002370January 17, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
WHILE FILLING VEHICLE WITH GASOLINE FILLER NECK WILL ONLY ACCEPT EIGHT GALLONS OF GASOLINE. DEALER HAS YET TO BE CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756787January 13, 2002
ENGINE AND ENGINE COOLING:ENGINE
SINCE THE BEGINNING OF JULY, 2001 THIS CAR HAS EXPERIENCED THE SAME PROBLEM AND HAS BEEN IN FOR DEALER SERVICE 4 TIMES FOR THAT PROBLEM. DEALER STATED THE PROBLEM WAS FIRST THE CAMSHAFT SENSOR SWITCH (WHICH WAS REPLACED TWICE, I WAS TOLD), THEN STATED THAT THE ACTUAL PROBLEM WAS THE CAM SHAFT ITSELF. THAT WAS REPLACED THE FOURTH TIME THE VEHICLE WAS TAKEN IN FOR SERVICE. I WAS TOLD THE DEALER CONTACTED THE MANUFACTURER AND A MANUFACTURER'S REP CONSULTED ON THE FOURTH REPAIR, WHICH TOOK 6 WEEKS TO COMPLETE. THE PROBLEM HAS NOT BEEN CORRECTED AND OCCURS AT VARIOUS SPEEDS/UNPREDICTABLE TIMES. IT HAS HAPPENED OFTEN WHEN TURNING INTO AN INTERSECTION, BUT ALSO WHEN TRAVELING AT 60+ MPH ON BUSY FREEWAYS. I CONSIDER THIS A SERIOUS PROBLEM LIKELY TO RESULT IN INJURY IF NOT FIXED. I DON'T BELIEVE THE DEALER CAN FIX THE PROBLEM SINCE THEY HAVE ATTEMPTED TO FOUR TIMES WITHOUT SUCCESS. DEALER HAS ONLY CHARGED FOR DIAGNOSTIC TEST AND HAS PAID FOR RENTAL CAR DURING TWO TIMES WHEN THEY HAD THE CAR IN FOR SERVICE. REGARDLESS, THIS IS A SAFETY ISSUE THAT I FEEL FORD MOTOR COMPANY MUST ADDRESS. AFTER CHECKING YOUR DATABASE OF CONSUMER COMPLAINTS, I FOUND MANY ENTRIES THAT DESCRIBED THE SAME TYPE OF PROBLEM. THE CONTOUR IS NO LONGER BEING MANUFACTURED BY FORD, WHICH TO ME INDICATES THAT THEY KNOW THIS VEHICLE HAS SERIOUS ENGINEERING FLAWS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756739January 12, 2002
SUSPENSION:REAR:SPRINGS
MY COIL SPRING ON THE RIGHT SIDE (REAR) BROKEN. FORD HAS A RECALL FOR THE FRONT COIL SPRING. I TOOK IT TO THE FORD DEALERSHIP AND THEY SAID THAT THERE WASN'T NOTHING THEY COULD DO ABOUT IT BECAUSE THEY CAN ONLY FIX THE FRONT COIL SPRING IF IT WAS BROKEN THEN THEY WILL HAVE TO FIX ALL OF THEM. BUT SINCE IT WAS MY BACK THAT HAD BROKEN THEY CAN'T DO NOTHING ABOUT IT AND THAT IT IS A GENERAL MAINTAINCE PROBLEM THAT I HAVE TO FIX. I TOOK MY CAR TO 4 DIFFERENT REPAIS SHOPS AND THEY SAID THE REAR COIL SPRING BROKEN IS COMMON IN THESE TYPES OF CARS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756716January 11, 2002
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DOOR LOCKS WILL NOT UNLOCK FROM THE INSIDE. FORD REFUSES TO HELP N ANY WAY. THIS CAN CAUSE UNTOLD PROBLEMS IN CASE OF EMERGENCY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001882January 9, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING VEHICLE JERKED FORWARD VERY HARD ALMOST LOSING CONTROL OF VEHICLE. UPON STOPPING AND RESTARTING VEHICLE GEAR WENT FROM PARK TO REVERSE. TOOK TO DEALER. TRANSMISSION WAS REPLACED. VEHICLE CONTINUES TO DO THE SAME THING, JERKING. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756611January 9, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE WINDOW REGULATORS ON THE FORD CONTOUR ARE DEFECTIVE. THE MATERIALS USED ARE BEND, CRACK, AND BREAK CAUSING THE WINDOWS TO EITHER FALL INTO THE DOOR, OR TO BECOME STUCK WHEN BEING ROLLED UP OR DOWN. I HAVE REPLACED THE DRIVER SIDE DOOR REGULATOR 16 MONTHS AGO THINKING THIS WAS A ONE TIME OCCURRENCE BUT NOW FIND THE PASSENGER SIDE ONE HAS THE SAME PROBLEM. THE DEALER HAS ADMITTED THIS IS A FAIRLY COMMON PROBLEM WITH THIS VEHICLE. I HAVE THE ORIGINAL PARTS FOR THE DRIVER SIDE DOOR IN MY POSITION AND ON INSPECTION IT IS CLEAR TO SEE THAT THE MANUFACTURING OF THE MATERIAL IS FAULTY, UNDER EXTREME STRESS WHICH COULD LEAD TO THE COLLAPSE OF THE ASSEMBLY. THIS OF COURSE WOULD BE A MAJOR CONCERN IF THE WINDOW WOULD COLLAPSE INTO THE DOOR FRAME WHILE THE VEHICLE WAS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756636January 9, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WE CURRENTLY OWN A 1995 FORD CONTOUR 2.5 V-6. OUR CAR OVERHEATED FOR THE 1ST TIME EVER DUE TO A FAILURE OF THE WATER PUMP. WE CONTACTED FORD TO EVALUATE THE DAMAGE FOR REPAIR. THEY CONTACTED US BACK AND STATED THAT THE FAILURE OF THE WATER PUMP CAUSED DAMAGE TO THE ENGINE AND NOW THEY SAY WE NEED TO REPLACE THE ENGINE AT A COST OF $4200.00. THEY CONTACTED THE MANUFACTURER OF THE WATER PUMP AND THEY WILL COVER THE REPLACEMENT OF THE WATER PUMP DUE TO FAILURE BUT THEY WILL NOT COVER THE DAMAGE TO THE ENGINE DUE TO THE FAILURE OF THE WATER PUMP. I WOULD LIKE TO KNOW IF YOU HAVE RECEIVED OTHER COMPLAINTS SIMILAR TO THIS FOR A WATER PUMP FAILURE. I CAN'T UNDERSTAND WHY THEY WOULD TAKE RESPONSIBILITY FOR THE COST OF REPLACING ONLY THE PUMP WHEN THIS WAS THE CAUSE OF THE ENGINE DAMAGE PER FORD MOTOR CO..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001654January 7, 2002
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
POWER STEERING UNIT MAKES A LOUD NOISE IF BRAKE PEDAL IS DEPRESSED ON ICE AND SNOW. A NOISE CAN BE HEARD ONCE THE CAR IS STARTED. POWER STEERING FLUID HAS BEEN CHANGED, BUT THAT DID NOT REMEDY THE PROBLEM. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001657January 7, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, EQUIPMENT:APPLIANCE:AIR CONDITIONER, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP, UNKNOWN OR OTHER
ENGINE CHECK LIGHT REMAINED ILLUMINATED ON DASH,AND BRAKE FLUID WAS LEAKING. DEALER HAS REPLACED REAR BRAKE PRESSURE CONTROL VALVE. *AK THE CONSUMER STATED THAT THE BREAKS WERE FINE NOW SINCE REPLACING THE DEFECTIVE BRAKE VALVE. THE BLOWER MOTOR HAD NO 3RD SPEED DUE TO BLOWER MOTOR SWITCH FAILURE. IT WAS REPLACED BY THE DEALER. THE VEHICLE TAKES FUEL VERY SLOW DUE TO FUEL PIPE FLAPPER VALVE FAILURE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001688January 7, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION IS GONE. VEHICLE WILL NOT GO INTO GEAR. WHEN PUT VEHICLE INTO FIRST OR SECOND GEAR IT MAKES A NOISE. VEHICLE WILL NOT PULL. CONTACTED DEALER, AND DEALER STATED TRANSMISSION NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001547January 4, 2002
AIR BAGS
WHILE ANOTHER VEHICLE WAS BACKING OUT OF A PARKING SPACE, CONSUMER ATTEMPTED TO USE HIS HORN, HOWEVER IT WAS INOPERABLE, DEALER STATED THE AIR BAG ASSEMBLY AT THE TOP OF THE STEERING COLUMN WAS THE FAULTY PART. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9005340January 3, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, VISIBILITY:GLASS, SIDE/REAR, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AFTER GETTER THE RECALL PART REPLACED FOR THE FUEL SYSTEM, NOTICED THAT WHEN THE TANK IS FILLED THE CAR WOULD LEAK FUEL FROM AROUND THE FUEL PUMP. VEHICLE IS LEAKING WATER IN TRUNK AREA DURING RAIN, FAILED SEAL, REPLACE REAR BACK GLASS SEAL AND RESEAL BACK GLASS. CHECK ENGINE LIGHT IS ON, WEAK, REPLACE CANNISTER PURGE AND VAPOR CANISTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756307January 2, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
STALLS OUT IF YOU TAKE YOUR FOOT OFF THE GAS, SURGES BETWEEN 1-4 RMPS, ENGINE LIGHT IS ON, ALL STARTED AFTER I HAD THE HEATER BLOWER SWITCH REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756261December 31, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#563881December 31, 2001
ENGINE AND ENGINE COOLING
CONSUMER RECEIVED A RECALL NOTICE 00S-440 ON ENGINE COOLING FAN ELECTRONIC FUSE AND TOOK THE VEHICLE TO THE DEALER, AFTER REPAIR THE VEHICLE CONTINUED TO OVERHEAT WORSE THAN BEFORE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001305December 31, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
WHILE DRIVING ABOUT ANY MPH ENGINE WILL OVE HEAT WITHOUT A PRIOR WARNING. CONSUMER HAS TO STOP AND REFILL RADIATOR WITH ANTI-FREEZE, AND ENGINE WILL COOL DOWN, THEN COULD KEEP DRIVING. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001306December 31, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
DEFROSTER WILL NOT WORK, WILL BLOCK THE VIEW AND COULD CAUSE AN ACCIDENT. *AK ALSO THE CHECK ENGINE LIGHT WAS ON, COOLANT LEAKING, ENGINE OVERHEATING, TRANSMISSION WAS INOPERATIVE, AND THE WATER PUMP WAS LEAKING.*SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001169December 28, 2001
STRUCTURE:BODY:DOOR
TWO REAR DOORS ON THE VEHCILE ARE NOT PROPERLY ASSEMBLED BECAUSE DUST AND DIRT ENTER VEHICLE THROUGH THOSE DOORS. ALSO, CONSUMER SAT IN BACK SEAT AND HAD TO COVER EYES. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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