Ford Contour Complaints

3,154 consumer complaints on file.

#10137777September 22, 2005
UNKNOWN OR OTHER
2000 FORD CONTOUR FRONT DASHBOARD IS SEPARATING FROM THE VEHICLE.**NO ANSWER REQUIRED***. *MR *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136743September 16, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
I SMELL GASOLINE, AND WHEN I FILL MY CAR WITH GASOLINE IT LEAKS. I HAVE HAD IT LOOKED AT BY A MECHANIC AND IT HAS BEEN DETERMINED THAT IT IS THE FUEL FILL PIPE VENT HOSE. I HAVE SPOKEN WITH FORD AND THEY TELL ME THAT MY VEHICLE IS NOT COVERED UNDER THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136271September 12, 2005
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
DT: THE CONSUMER COULD HEAR THE RADIATOR COMING ON/OVER AND OVER AGAIN. PREVIOUSLY IT OVERHEATED IN JUNE 2004. WHEN THE CONSUMER TOOK VEHICLE TO DEALER FOR REPAIRS THEY CHANGED THE THERMOSTAT, ADDED MORE WATER TO THE RADIATOR, AND SOMETHING ELSE IN THE TRANSMISSION AREA. WHEN THE CONSUMER PICKED UP THE VEHICLE THE PROBLEM RECURRED. AFTERWARDS, THERE WAS A RATTLING NOISE COMING FROM THE DASHBOARD. THEY TOLD HER THAT IT WAS DUE TO A BRACKET THAT BROKE.. DEALER REPLACED THE RADIO. THE CONSUMER STATED THAT THE AIR CONDITIONER WAS NO LONGER WORKING PROPERLY SINCE THEY REPLACED THE RADIO. ALSO, THE DASHBOARD WAS LOOSENING AND THERE WERE WIRES SHOWING. THE FRONT DRIVER'S SIDE WINDOW KNOB CAME OFF. THESE WERE THE ONLY KNOWN PROBLEMS WITH THE VEHICLE AT THIS TIME. THERE HAD BEEN NO ACCIDENTS CONCERNING THESE ISSUES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135270September 3, 2005
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
HEADLIGHTS ARE CLOUDING OVER, MAKING IT DIMMER AT NIGHT AND HARDER TO SEE THE ROAD AHEAD. I HAVE TRIED TO CLEAN THE PLASTIC LENS BUT NOTHING SEEMS TO WORK. I THINK THIS IS A POOR ENGINEERING SOLUTION WHEN THE CAR IS ONLY 6 YEARS OLD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135153September 2, 2005
UNKNOWN OR OTHER
DT: THE CONSUMER OWNS A 1999 FORD CONTOUR. THE CONSUMER STATED THE DASHBOARD WAS WARPED, MAKING IT DIFFICULT TO USE THE DEFROSTER. THE CONSUMER STATED THAT THIS WOULD MAKE IT DIFFICULT TO DRIVE DURING THE WINTER BECAUSE THE DEFROSTER CAN NOT PROPERLY WORK. THE CONSUMER HAS NOT CONTACTED THE SERVICE DEALER OR THE MANUFACTURER. THE VEHICLE WAS INVOLVED IN A PREVIOUS ACCIDENT, BUT THE CONSUMER STATES THE DASHBOARD WAS DOING THIS PRIOR TO THE ACCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134850August 30, 2005
ENGINE AND ENGINE COOLING
I BOUGHT THE CAR FROM MY SISTER SHE SOLD IT TO ME BECAUSE WHEN IT RAINS, RUN OVER A PUDDLE OR THE WATER IS UP SOME THE CAR STARTS SPUTTERING -IF THE RAIN IS HEAVY THE BRAKES LOCK AS WELL AS THE STEERING WHEEL. SHE HAS TAKEN IT TO SEVERAL MECHANICS, THEY SAY THEY CAN'T FIX 1995 CONTOUR--HAS IT BEEN RECALLED--OR IS THERE A POSSIBLE WAY TO FIX THIS??*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134755August 30, 2005
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
MY VEHICLE WAS MANUFACTURED ON 5/15/97 BUT IS TITLED AS A 1998 VEHICLE. FORD MOTOR COMPANY HAS ISSUED A RECALL ON 1995-1997 FORD CONTOUR VEHICLES FOR A PROBLEM WHERE THE INSULATION FALLS OFF THE UNDERHOOD WIRING. MY VEHICLE HAS THIS PROBLEM TO THE EXTENT THAT BARE COPPER WIRING IS EXPOSED AT EVERY CONNECTOR UNDER THE HOOD AND I AM SURE IN PLACES THAT ARE NOT VISIBLE AS WELL. IF THESE WIRES CONTACT EACH OTHER, POSSIBLE ENGINE STALLING, LOSS OF LIGHTING, COOLING AND EVEN ENGINE FIRES ARE POSSIBLE. FORD MOTOR COMPANY IS REFUSING TO MAKE THE REPAIRS BECAUSE THE VEHICLE IS TITLED AS A 1998 EVEN THOUGH IT WWAS MANUFACTURED IN 1997 WITH THE SAME PARTS AS THE VEHICLES THEY ARE OFFERING TO REPAIR. I AM REFERING TO THEIR WARRANTY EXTENSION 99M03 WHICH CALLS FOR ALL WIRING HARNESSES TO BE REPLACED AT NO COST TO THE CONSUMER. MY LOCAL FORD EXAMINED THE VEHICLE AND AGREED THAT THE REPAIRS WERE NECESSARY FOR THE ONTINUED SAFE OPERATION OF THIS VEHICLE BUT WHEN HE LOOKED UP THE VIN IN HIS SYSTEM, THE VEHICLE WAS NOT COVERED BECAUSE OF THE TITLE YEAR, (1998 BUT BUILT IN 1997 WITH 1997 PARTS). THEY ARE OBVIOUSLY WELL AWARE OF THE PROBLEM BUT FOR SOME UNKNOWN REASON ARE REFUSING TO MAKE GOOD ON MY VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134326August 26, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
DT: THE CALLER FOUND A RECALL ON THE FRONT COIL SPRINGS, BUT THE MANUFACTURER SAYS IT WAS AN OWNER NOTIFICATION AND NOT A RECALL. THE CALLER HAS NOT HAD THE FAILURE YET THE VEHICLE WAS MAKING A NOISE. THE DEALER SAID THERE WAS SOME CORROSION ON THE COIL N SPRINGS. MANUFACTURER SAID THEY COULD NOT REPLACE THE COIL SPRINGS UNTIL THEY FRACTURED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130076August 26, 2005
ELECTRICAL SYSTEM:WIRING
DT: CONSUMER FELT VEHICLE HAD BAD WIRING HARNESS. THE ENGINE LIGHT CAME ON AND OFF. THERE WERE NO AIR CONDITIONER/ HEATER/ COMPRESSOR OR FAN . TOOK VEHICLE TO AN A MECHANIC, IT WAS THERE THAT MECHANIC DETERMINED THAT THE WIRING HARNESS WAS FAULTY, AND HAD A POTENTIAL FOR CATCHING ON FIRE. NO REPAIRS WERE MADE. CONSUMER CONTACTED DEALERSHIP AND FORD MANUFACTURER ABOUT THIS PROBLEM. CONSUMER WAS ADVISED OF AN EXTENDED WARRANTY THROUGH CUSTOMER RELATIONS FOR 10 YEARS OR 100,000 MILES. CONSUMER DID NOT APPLY FOR EXTENDED WARRANTY BECAUSE VEHICLE WAS OVER 100,000 MILES, AND DEALER NEVER MADE CONSUMER AWARE OF THIS IN THE PAST. NO REPAIRS WERE MADE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133699August 22, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, EQUIPMENT:MECHANICAL
JAN, 2004: 1998 FORD CONTOUR RECALL PERFORMED (BRACKETS FOR FRONT SPRINGS). AUG, 2005: REPLACED TIRES ON 1998 FORD CONTOUR SE USING P205/60R15 TIRES SUGGESTED BY THE MANUFACTURER. THE TIRES MADE CONTACT WITH THE BRACKET BOLTS INSTALLED DURING THE RECALL, CAUSING TIRE TO BE GOUGED (TRIED 3 BRANDS, ALL HAD SAME CONTACT PROBLEM). FORD DEALERSHIP SAID THERE WAS NO PROBLEM WITH THE BRACKET. I ENDED UP USING A DIFFERENT TIRE SIZE: P195/65R15, WHICH BARELY CLEARS THE BRACKED BOLTS. I BELIEVE THERE IS A PROBLEM ON THE 1998 FORD CONTOUR SE BRACK RECALL / TIRE COMBINATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133697August 22, 2005
EQUIPMENT, CHILD SEAT:HARNESS BUCKLE:CONVERTIBLE
DT: COSCO MODEL # 02-531BNP, THE GRANDMOTHER NOTICED THAT WHILE REMOVING THE CHILD SEAT THE OWNER HAS TO KEEP PUSHING THE BUTTON TO RELEASE THE FASTENERS. THE OWNER WAS CONCERNED THAT IT TOOK A COUPLE OF MINUTES TO RELEASE THE CHILD OUT OF CAR SEAT IN CASE OF AN ACCIDENT. THE OWNER WILL CONTACT COSCO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127620August 19, 2005
STRUCTURE
DT: THE DASHBOARD MATERIAL CURLED UP. IT PUSHED THE VENTS UP AND THEY WERE COMING LOOSE. IT WAS BLOCKING THE VISIBILITY OF THE WINDSHIELD. IT WAS ON THE DRIVER'S AND PASSENGERS SIDE. *AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127806August 19, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
DT: CONTACT OWNS 1999 FORD CONTOUR. THE GAS TANK STRAP WHICH HOLDS THE GAS TANK BROKE. THE CONTACT FELT THIS WAS A SAFETY DEFECT BECAUSE IT COULD BREAK OFF AND POSSIBLY CAUSE A FIRE. THIS HAPPENED ON JULY 6, 2005. *AK LOUDON MOTORCRAFT REPLACED THE GAS TANK STRAP ASSEMBLY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132771August 14, 2005
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
ELECTRICAL SYSTEM FAILURE, VEHICLE WOULD SOMETIMES START AND SOMETIMES IT WOULD NOT, WHEN VEHICLE ON THE ROAD IT WOULD STOP WHEN MAKING A STOP AT A STOP SIGN OR RED LIGHT, OR WHEN TURNING EITHER LEFT OR RIGHT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134493August 12, 2005
FUEL SYSTEM, GASOLINE, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT, POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SUSPENSION:FRONT, ELECTRICAL SYSTEM
CONSUMER HAS HAD NUMEROUS PROBLEMS WITH THE 1996 FORD CONTOUR.*MR THERE HAS BEEN SO MANY RECALLS ON CONSUMER'S VEHICLE THAT SHE WASN'T AWARE OF BECAUSE THE MANUFACTURER NEVER SENT NOTICES. SINCE THEN CONSUMER HAS BEEN PAYING FOR ENTIRE FULL PRICE AND IS ASKING FOR REIMBURSEMENT. HOWEVER, THE BIGGEST PROBLEM WITH THE VEHICLE IS THE GAS FUMES WHICH IS LEAKING THEREFORE LEAVING POISONOUS CARBON MONOXIDE FUMES COMING IN THROUGH THE HEATER VENTS. THESE HARSH CHEMICALS ARE DAMAGING TO THE LUNGS, BRAIN, RESPIRATORY SYSTEM AND ITS MAKING CONSUMER VERY TIRED AMONG OTHER SYMPTOMS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108724August 3, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE FRONT COIL SPRING BROKE AND PUNCTURED THE FRONT LEFT TIRE, WHILE THE VEHICLE WAS PARKED. THE MECHANIC INDICATED THAT THE SUSPENSION SYSTEM BROKE DOWN AND THE ROD IN THE SYSTEM HIT THE TIRE AND FLATTENED IT. *JB...*AK THE CONSUMER HEARD OF A RECALL ON THIS PART AND REQUESTED REIMBURSEMENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131306August 1, 2005
UNKNOWN OR OTHER
EXPRESS LTR FWD ON BEHALF OF DOUGLAS J. HOLT (GA) RE A DEFECTIVE 2000 FORD CONTOUR DASH, FRONT WINDSHIELD AND FRONT WINDOW DEFROSTER.*MR THE CONSUMER STATED THE DASH HAS WARPED TO THE POINT WHERE THE FRONT DEFROSTER IS NO LONGER EFFECTIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063510August 1, 2005
STRUCTURE
CONSUMER COMPLAINED ABOUT DASH BOARD PROBLEM. THE DASHBOARD WARPED, CAUSING A VISUAL OBSTRUCTION. THIS WAS THE SECOND DASHBOARD INSTALLED, WHICH WAS DONE DURING A CUSTOMER'S COURTESY RECALL. THIS DASHBOARD WAS UNDER WARRANTY FOR 1 YEAR ONLY. CURRENTLY, VEHICLE NEEDED ANOTHER DASHBOARD. *AK THE DEALER REPLACED THE DASHBOARD AFTER THE CONSUMER CONTACTED THE MANUFACTURER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130258July 27, 2005
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
WHEN TURNING HEADLIGHTS ON, TAIL LIGHTS AND INTERIOR PANEL LIGHTS DO NOT COME ON. THIS IS A KNOWN PROBLEM (NHTSA CAMPAIGN NUMBER 99V103000). HOWEVER, FORD SAYS THAT IT IS NOT THEIR RESPONSIBILITY BECAUSE OF THE VEHICLE IDENTIFICATION NUMBER [XXX]. UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129978July 25, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE CAR HESITATES, STALLS, LOSES POWER, SURGES, ETC. WHILE ACCELERATING ONTO THE FREEWAY, GOING UP HILLS, TURNING ONTO A HIGHWAY ETC. WE'VE BEEN LUCKY THAT IT HAS ONLY HAPPENED WHEN WE HAD A SHOULDER TO COAST ON TO. WE COULD HAVE EASILY BEEN REAR-ENDED BY OTHER VEHICHLES IN TRAFFIC. THIS HAS HAPPENED SEVERAL TIMES : AT FIRST IT ONLY HAPPENED WHEN THE GAS TANK WAS LESS THAN 1/4 FULL, THEN AT 1/2 TANK, NOW 3/4 FULL. WE TRY TO KEEP THE TANK FULL. NHTSA HAS A RECALL ID # 04V421000 FOR THE 1999 AND LATER MERCURY COUGAR THAT HAS THE IDENTICAL FUEL DELIVERY MODULE AS THE 2000 FORD CONTOUR (V-6). THIS RECALL SHOULD BE EXPANDED TO INCLUDE FORD CONTOUR AND MERCURY MYSTIQUE V-6 MODELS AT THE VERY LEAST. NHTSA HAS ALSO RECALLED THE 2000 FORD FOCUS WITH SIMILAR FDM DESIGN DEFECTS AND PERFORMANCE PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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