Ford Contour Complaints

3,154 consumer complaints on file.

#10168044September 12, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
DT*: THE CONTACT STATED THE VEHICLE WAS NOT INCLUDED IN NHTSA RECALL #99V247000, REGARDING FUEL; HOSES/LINES/PIPES/FITTINGS DUE TO THE VIN. HAVING SIMILAR PROBLEMS THE MANUFACTURER PARTS WERE REPLACED BY AN INDEPENDENT SERVICE DEALER, BUT THE PROBLEM RECURRED. FUEL WAS DRIPPING ONTO THE TAIL PIPE. THE SERVICE DEALER AND MANUFACTURER WERE NOTIFIED. UPDATED 10/04/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167465September 6, 2006
ELECTRICAL SYSTEM:WIRING
DT*: THE CONTACT STATED WHILE TRAVELING 50 MPH, THE WIRING IN THE ENGINE COMPARTMENT BECAME BRITTLE AND THE INSULATION CRACKED AND FELL OFF DUE TO OVERHEATING. THE CONNECTION TO THE ENGINE ALSO DISINTEGRATED DUE TO OVERHEATING AND THE CHECK ENGINE LIGHT ILLUMINATED. THE SERVICE DEALER INFORMED THE CONTACT THE WIRING HARNESS NEEDED TO BE REPLACED. WHEN THE MANUFACTURER WAS CONTACTED, THE CONTACT WAS INFORMED THE VIN DID NOT MATCH THE RECALL FOR THE ELECTRICAL SYSTEM (01V230000), FORD RECALL # 01S22. UPDATED 1/17/2007 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167235September 1, 2006
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT, WHEELS:HUB
DT*: THE CONTACT STATED WHILE DRIVING 20 MPH, THERE WAS AN INTERMITTENT GROANING AND CRUNCHING NOISE COMING FROM THE FRONT RIGHT TIRE. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, WHERE IT WAS DETERMINED THAT THE HUB WAS PUNCHING OUT THE SEALED BEARINGS. THE BEARINGS WERE REPLACED. PRIOR TO THIS INCIDENT, THE VEHICLE HAD ALSO BEEN TAKEN TO A SERVICE DEALER WHO REPLACED THE AXLE SHAFT. NEITHER THE DEALER NOR THE PRIVATE REPAIR SHOP WAS ABLE TO REPAIR THE PROBLEM COMPLETELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167163August 31, 2006
SEATS:FRONT ASSEMBLY:RECLINER
DT*: THE CONTACT STATED WHILE TRAVELING 5 MPH, THE DRIVER'S SIDE SEAT RECLINED ON ITS OWN. THE VEHICLE HAS NOT BEEN INSPECTED BY A MECHANIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166476August 24, 2006
UNKNOWN OR OTHER
INSTRUMENT PANEL PADDING PULLING LOOSE AND CURLING AT WINDSHIELD. ALSO DEFROSTER GRILLE POPPED OFF. INTERFERES WITH DEFROST AIR FLOW. PADDING GLUED AND STAPLED AND OLD DEFROSTER GRILL ATTACHED WITH SCREWS. WINDSHIELD WAS REPLACED TO HAVE WORKING ROOM. REPAIR WAS MADE BY AN AUTO TRIM SHOP WITH A COST OF $400.00 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166306August 23, 2006
VEHICLE SPEED CONTROL:CABLES
DT*: THE CONTACT STATED WHILE DRIVING AWAY FROM A STOP SIGN, THE GAS PEDAL BECAME STUCK, THE ENGINE RACED AND THE VEHICLE ACCELERATED. THE CONTACT TURNED THE IGNITION OFF AND PULLED OFF OF THE ROAD. THE VEHICLE WAS TOWED TO A DEALERSHIP WHERE THEY DETERMINED THE PROBLEM WAS WITH VEHICLE SPEED CONTROL: CABLES. THERE IS AN NHTSA RECALL, # 97V225000, REGARDING THE VEHICLE SPEED CONTROL: CABLES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 1/17/2007 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165453August 14, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
DT*: THE CONTACT STATED THERE WAS A TECHNICAL SERVICE BULLETIN ABOUT THE VEHICLE'S INSTRUMENT PANEL WARPAGE INTERFERING WITH AIRBAG DEPLOYMENT. THE VEHICLE WAS TAKEN TO THE DEALER WHO EXPRESSED THAT THE INCIDENT WOULD NOT AFFECT THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164951August 8, 2006
STRUCTURE
I OWN A 2000 FORD CONTOUR THAT WAS BOUGHT IN 2001. THE DASH PANEL AROUND THE DEFROSTER GRILL HAS PEELED BACK. I RECENTLY FOUND OUT THERE WAS A RECALL FOR THIS PROBLEM BUT I NEVER RECEIVED A NOTICE. FORD WANTS ME TO PAY $1600 TO REPLACE THE DASH. I FEEL THAT SINCE I WAS NEVER NOTIFIED ABOUT THIS I SHOULDN'T HAVE TO PAY TO HAVE MY DASH REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164671August 7, 2006
STRUCTURE
DASHBOARD COMING AWAY FROM FIREWALL WHICH IN TURN DISRUPTS THE DEFROST DUCT ALSO COULD MAKE THE AIRBAGS DEPLOY, SANTA MARIA FORD, FORD CORPORATE HEADQUARTERS AND MY EXTENDED WARRANTY INFORM ME THAT IT IS NOT COVERED THEY STATE THERE IS A FIX WHICH COSTS ABOUT 200 TO 300 DOLLARS (INSTALL YOURSELF) BAD IDEA COULD AFFECT AIR BAGS, TO FIX PROPERLY FORD STATES THE DASH NEEDS TO BE REPLACED 1300.00 DOLLARS. THIS SHOULD BE A DEFECT FOR A RECALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164356August 3, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
DT*: THE CONTACT STATED THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE STALLED WITHOUT WARNING, BUT RESTARTED IMMEDIATELY. THE DEALERSHIP REPLACED THE CATALYTIC CONVERTER. THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE STALLED 50000 MILES LATER, BUT WOULD NOT RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP, WHO DETERMINED THE CATALYTIC CONVERTER NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164147August 1, 2006
UNKNOWN OR OTHER
MY 1998 FORD CONTOUR'S PAINT IS PEELING AND STARTING TO RUST ON THE ROOF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164764July 31, 2006
EXTERIOR LIGHTING:HEADLIGHTS
THE HEADLIGHT IN THE CONSUMER'S 1998 FORD CONTOUR DO NOT ILLUMINATE THE ROAD ENOUGH WHILE DRIVING AT NIGHT. *KB VISIBILITY IS ESPECIALLY BAD WHILE DRIVING AT NIGHT IN THE RAIN BECAUSE THE LIGHTS FOG UP. THE CONSUMER HAS ALMOST HAD AN ACCIDENT BECAUSE OF THE HEADLIGHTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163843July 28, 2006
STEERING:LINKAGES
MY FAMILY AND I WERE MAKING A RIGHT TURN FROM THE PARKING LOT OF A MOVIE THEATER TO A MODERATELY BUSY STREET. AFTER I COMPLETED THE TURN, I HEARD A LOUD "BANG", AND MY CAR SUDDENLY SWERVED TO THE RIGHT, AND I COULDN'T STOP. I COULD NOT GO FORWARD, OR BACK AROUND. THINKING THAT IT WAS CAUSED BY A BLOWN TIRED, I GOT OUT; IT WAS NOT. WHEN I HAD IT TOWED TO MY MECHANIC, HE SAID THAT ONE OF THE STEERING RODS ON THE FRONT, RIGHT PASSENGER WHEEL HAD BROKEN. HE REPLACED BOTH THE RIGHT AND THE LEFT STEERING RODS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163172July 22, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
I RESPONDED TO A SERVICE ADVISORY ABOUT A FAULTY BLOWER FAN SWITCH. THE SWITCH WAS REPLACED BUT IT WAS APPARENTLY REPLACED WITH ANOTHER FAULTY SWITCH WHICH FAILED. I HAD THE FAN REPLACED AT A LOCAL SERVICE STATION TO THE TUNE OF $192.64. FORD WOULD NOT REPLACE THE FAULTY FAN SWITCH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162590July 17, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
DT*: THE CONTACT STATED THAT THE VEHICLE'S GAS TANK STRAP DETACHED ON 07/01/06. A STRAP WAS OBSERVED HANGING FROM UNDER THE VEHICLE WHILE PARKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THAT THE RIGHT HAND FUEL TANK ASSEMBLY STRAP HAD BECOME DETACHED. THE INDEPENDENT REPAIR SHOP CONTACTED THE DEALER WHO CONTACTED THE MANUFACTURER TO ORDER FUEL TANK ASSEMBLY STRAP. THE MANUFACTURER DETERMINED THAT THE FUEL TANK ASSEMBLY STRAP WAS ON BACK ORDER AND THAT THERE WAS NOT A SPECIFIC DATE WHEN THE PART WOULD ARRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162463July 15, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
I WAS INFORMED BOTH REAR SPRINGS HAD CRACKED AND IT WAS A POTENTIAL SAFTEY HAZZARD. TIRES PLUS SAID IT IS POSSIABLE FOR THE SPRING ENDS TO PUNCTURE THE TIRES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162304July 13, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED, WHILE DRIVING 45 MPH BLUE SMOKE ISSUED FROM UNDER THE HOOD AND FROM THE EXHAUST PIPE. THERE WAS ALSO A RATTLING SOUND EMITTING FROM UNDER THE HOOD. THE MOTOR THEN BOGGED DOWN AND WOULD NOT ACCELERATE ABOVE 20 MPH. THE VEHICLE WAS TOWED TO THE SERVICE DEALER WHERE UPON INSPECTION, THE SERVICE DEALER'S MECHANIC DETERMINED THERE WAS NO PROBLEM FOUND. ON 7/13/06, THE VEHICLE EXPERIENCED THE SAME EVENTS AND STALLED ON THE SIDE OF THE ROAD AND WAS UNABLE TO BE RESTARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162077July 11, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
DT*: THE CONTACT STATED THAT THE GLUE THAT HOLDS THE FRONT OF THE DASHBOARD DRIED OUT, ALLOWING THE DASHBOARD TO CURL UP BY FIVE INCHES. THE CURL IN THE DASHBOARD PARTIALLY OBSCURED THE WINDSHIELD. THE VEHICLE WAS NOT TAKEN IN FOR SERVICE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162116July 11, 2006
STRUCTURE
I RECEIVED A LETTER FROM FORD IN AUGUST 2001 THAT STATED THE FOLLOWING "THE COVER OF THE INSTRUMENT PANEL HAS WARPED....AT NO COST TO YOU, YOUR DEALERSHIP WILL EVALUATE THIS CONDITION AND REPAIR AS REQUIRED. THIS PROGRAM WILL BE IN EFFECT UNTIL AUGUST 31, 2002, REGARDLESS OF MILEAGE." THE DEALERSHIP EVALUATED MY CAR IN LATE 2001 AND STATED THAT A REPAIR WAS NOT NECESSARY. HOWEVER, BY THE SUMMER OF 2004, THE WARPING HAS BECOME SO BAD THAT THE DEFROSTER GRILL BEZEL CAN NO LONGER BE RETAINED BY THE INSTRUMENT PANEL. ENGINEERS AT MY COMPANY (WHICH MAKE INSTRUMENT PANELS) STATED THAT THE WARPING CREATES A SAFETY CONCERN AS THE AIRBAG DEPLOYMENT MAY BE AFFECTED. FORD NOW REFUSES TO REPAIR THE VEHICLE AT THEIR COST. I FEEL THEY SHOULD BE LIABLE AS MY VEHICLE WAS STORED IN THE GARAGE AND THEREFORE DIDN'T RECEIVE THE CUMULATIVE THERMAL ENERGY REQUIRED TO WARP THE PART PRIOR TO FORD'S REPLACEMENT PROGRAM EXPIRING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162155July 11, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
AS OF TODAY MY CAR HAS 100250 MILES. THE PROBLEM IS THAT I TOOK MY CAR TO THE MECHANIC FOR ROUTINE CHECKUP AND HE FOUND THAT THE FRONT AND BACK COIL SPRING ARE DEFECTIVE AND MUST BE REPLACED ASAP. I WENT TO THE WEB SITE (NHTSA) AND I FOUND THAT THESE CARS DON'T HAVE A SAFETY RECALL HOWEVER, IT IS DEEMED A SAFETY REPLACEMENT FOR THE DEFECTIVE PART AT NOT COST TO THE OWNER. I NEED FORD TO CONTACT ME VIA E-MAIL OR BY MAIL TO WHERE I CAN TAKE MY CAR (A SERVICE CENTER AUTHORIZED NEAR TO MY HOUSE) TO REPAIR MY CAR AT NOT CHARGE. I USE MY CAR PRIMARILY AS A FAMILY CAR AND I NEED MY CAR IN GOOD CONDITION FOR THE SAFETY OF MY FAMILY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Contour