Ford Bronco Complaints (2021)

230 consumer complaints on file.

#11561097December 20, 2023
POWER TRAIN
The contact owns a 2021 Ford Bronco. The contact received notification of NHTSA Campaign Number: 23V069000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557072November 27, 2023
BACK OVER PREVENTION
The contact owns a 2021 Ford Bronco. The contact received notification of NHTSA Campaign Number: 23V598000 (Back Over Prevention) however the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554216November 8, 2023
ENGINE
The contact owns a 2021 Ford Bronco. The contact stated while driving 70 MPH, the vehicle lost motive power and the accelerator pedal became inoperable. The contact pulled over to the side of the roadway. The contact was not able to restart the vehicle. There were several unknown warning lights illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty fuel pump inside the fuel tank and a faulty fuel module. The vehicle was not repaired. The manufacturer was made aware of the failure and determined that the vehicle was not under recall. The contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 16,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551594October 24, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2021 Ford Bronco. The contact stated that while her son was driving at an undisclosed speed, the brake pedal was depressed but failed to stop the vehicle immediately. The brake pedal was extremely stiff while depressed. The brake warning light was illuminated. The vehicle struck a speed sign, causing the front driver's side mirror to shatter, and glass shards flew inside the vehicle, cutting the contact's son's left hand and arm. Medical attention was not received. The air bags did not deploy. No police report was filed. The vehicle was taken to the dealer, where it was determined that the brake vacuum hoses, front driver's side mirror, and quarter panel needed to be replaced. Only the brake vacuum hoses were replaced by the dealer. The vehicle was not repaired. The contact stated that prior to the accident, the vehicle was taken to the dealer for the same issue; however, the dealer was unable to duplicate the failure. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 20,553.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11548808October 7, 2023
VISIBILITY/WIPER
The wiper will work for about 20 minutes. the slow to a very slow intermittent wipe no matter the rain amount. Once this has started you can adjust the speed of the wiper and it will work for about 30 seconds the fall back into the slow intermittent wipe. I took it to the dealer, and they said the wipers were working normally, even though I have a video of the issue happening. There are no indications of a malfunction on the dashboard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548096October 3, 2023
FUEL/PROPULSION SYSTEM
I was out offroading in remote desert of Oregon for hours. I stopped with the engine on to hook up my air compressor to refill the air in them before returning to pavement. Truck idled until timeout time and started back up without problem. Drove less than a mile and bronco started sputtering while attempted in move forward. Completed my turn onto the highway and realized there was a problem. Had barely enough time to get to the shoulder where the vehicle wouldn't start again. Pulled negative battery cable to reset, no help. It was very clear there was fuel delivery issue. Tank was full when I started my adventure and was still over half full when the fuel pump/module died. Luckily I just got back into cellular range and was able to call for a tow. I was on a blind corner as well. There really wasn't much time to get the vehcile to safety thus this complaint. Ford replaced the fuel pump and module, with the same part numers. There has since been a part modification. There are others who have had thier fuel pumps fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544214September 13, 2023
ENGINE
good day! Bronco 2021 (VIN [XXX] ) - my engine suddenly broken while driving - i heard some unusual clicks-knocks from the engine side, check engine lamp apperared. i stopped vehicle, look under the hood and saw puddle of oil under the engine (car mileage about 7000 miles). service man said that i should buy a new engine - old one broken with no chance of repair... how can you help me? thanks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543374September 8, 2023
STRUCTURE
The contact owns a 2021 Ford Bronco. The contact stated while driving 45 MPH, the rear window clips fractured, causing the window to detach and fall onto the roadway in traffic. No warning light was illuminated. The vehicle had been diagnosed by the dealer and determined that the failure was the depillar clip. The vehicle had not been repaired by the dealer because the part was not available. The manufacturer was made aware of the failure and determined that the part was not yet available. The failure mileage was approximately 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540838August 25, 2023
VISIBILITY/WIPER
The wipers are slowing during use. Seems like a intermittent weak motor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534700July 26, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
These vehicles have a warning to keep hands on wheels and when on straights it goes off when hands are on the wheel and is annoying you have to rock the wheel back amd forth causing the vehicle to swerve alot of people are saying they have to do the same thing on forums.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532834July 17, 2023
UNKNOWN OR OTHER, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
In late March 2023, the touchscreen on my Bronco went dead, along with the USB ports in the console below. With the dead screen, I have no back up camera, which is a huge safety concern. Also, all other features managed by the touch screen are gone (no radio, no navigation, no hands free phone usage, etc.). I have been to the dealer twice, and they said we just have to wait for Ford engineers to send a patch to the SYNC system, because they think it has interfered with the APIM module. This may or may not be related to the open recall 22c27, because that is not the same issue as mine. But Ford just is telling me to wait for that recall to be completed, but for four months and counting they have not provided a patch for the 8-inch screen model that I have. I have been given no other options except potential buy back of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531708July 11, 2023
FUEL/PROPULSION SYSTEM
While sitting in the Bronco talking on the phone in a parking lot, it shuddered and then stopped. It could not be restarted. Had to have it towed to the dealership. Current diagnosis is that there is a faulty fuel pump.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529807June 30, 2023
BACK OVER PREVENTION
The contact owns a 2021 Ford Bronco. The contact received notification of NHTSA Campaign Number: 22V825000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but stated that the VIN was not included in the recall as per the information in their system. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529771June 30, 2023
POWER TRAIN
The contact owns a 2021 Ford Bronco. The contact stated that with the vehicle in park and the engine running, the vehicle inadvertently shifted into drive and accelerated up a slight incline. Upon inspection, the contact observed that the gear selector was still in park(P). No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V070000 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 12,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528866June 26, 2023
VISIBILITY/WIPER
The contact owns a 2021 Ford Bronco. The contact stated that while driving at various speeds with the front windshield wipers at the low or high position, the windshield wipers slowed down and almost stopped. There were no warning lights illuminated. The vehicle was taken to the local dealer who informed him that the windshield wipers were working as designed. The vehicle was not repaired. The manufacturer was contacted on several occasions and referred the contact to the NHTSA Hotline. The failure mileage was approximately 18,822.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528376June 22, 2023
VISIBILITY/WIPER
Windshield wipers are very slow when set to high speed. On the highest setting they are going the same speed as other vehicles low speed setting. During heavier rain visibility is near zero in the Bronco when it wouldn’t be in other vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527004June 14, 2023
ENGINE
Driving on the highway, the check engine light came on. I felt a loss of power in the vehicle, and couldn't accelerate. I was able to pull over put the car in park and turn it off. When I tried to turn it on, there was no power. Had to get it towed to the dealership to replace the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525662June 6, 2023
UNKNOWN OR OTHER
NHTSA is showing that there is an open recall on this vehicle. I have spoken to FORD Corporate and also taken the vehicle to 2 different dealers who have all communicated the same thing: There is no recall, nor has there ever been a recall for this vehicle. I have asked the dealer to report this to NHTSA and they said that they cannot due to there is no recall to report and they've never reported a recall. I have called Ford twice, NHTSA twice and gone to 2 dealers. No one at NHTSA has been willing to help get the information corrected. I have asked if someone can simply verify the information with FORD online OR if we can place a 3 way call with FORD-the response I'm getting is "NO" but I'm stuck in the middle of FORD and NHTSA and no one seems to even be willing to help me at either place. If I have paperwork from FORD insisting there has never been a recall and you can clearly pull the records online that there is no recall I need NHTSA to update their records. This is costing me $ as I purchased this vehicle to TURO and cannot do so until you update your records to match FORD showing that there is no recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524757June 1, 2023
POWER TRAIN:AXLE ASSEMBLY:BANJO HOUSING
The Axle Tubes are held to the center differential with 3 x Plug Welds per side. The plug welds on our axle are weeping oil and do NOT appear to be properly welded. Upon online comparisons this is a known issue and is resulting in catastrophic failures. Ford claims that "weeps" are NOT covered under warranty. A weep in this location/situation means that the welding process was sub-standard and compromised.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520203May 3, 2023
BACK OVER PREVENTION
The contact owns a 2021 Ford Bronco. The contact stated that he received notification of NHTSA Campaign Number: 23V165000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN tool showed no recall associated with the VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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