Ford Bronco Complaints (2021)

230 consumer complaints on file.

#11655838April 21, 2025
STRUCTURE
The contact owns a 2021 Ford Bronco. The contact stated the rear translucent heavy plastic panel was loosened due to the breakdown of the plastic tabs used to secure the rear panel in place. The contact stated that the vehicle was equipped with a soft top, and when the weather was warm, the side panels and rear panel would be removed to open the rear of the vehicle like a convertible. The contact was concerned that the clear panel could fall from the rear of the vehicle and strike the vehicle behind. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the soft top needed to be replaced. The vehicle was not repaired. The contact stated that prior to the failure, the soft top had been replaced because the side clear panels had experienced a similar failure with the plastic tabs. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655385April 18, 2025
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR:INTEGRATED STARTER(OTHER THAN PROPULSION)
The contact owns a 2021 Ford Bronco. The contact stated that while driving at an undisclosed speed, the electrical system and the engine seized. The contact noticed fire and smoke which exited from the engine compartment. The contact was the only occupant of the vehicle when the failure occurred. The fire department arrived and extinguished the fire. The vehicle was towed to the dealer. The vehicle was inspected and diagnosed with a faulty alternator. The contact was informed that the seized gears overheated the alternator motor, which caused the fire. The vehicle was repaired. In addition, the failure reoccurred. The contact stated that while driving at an undisclosed speed, the contact noticed smoke exiting the engine compartment. The vehicle was driven to the shoulder of the road. The contact stopped and parked the vehicle. The contact turned the vehicle off. The vehicle was started, however, the vehicle did not start. The contact stated several unknown warning lights were illuminated. The contact stated that when the failure occurred, the contact's wife and minor child were also occupants of the vehicle. The vehicle was towed to the dealer, where it was confirmed to have a failed alternator motor. The contact was informed that the alternator motor needed to be replaced again. In addition, the contact was informed that the seized gears in the alternator motor caused the fire. The vehicle was in the process of being repaired. In addition, the contact stated he was fearful of ever driving the vehicle again. The manufacturer was made aware of the failure. The contact requested a vehicle buyback. The failure mileage was approximately 28,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11654482April 14, 2025
SUSPENSION, ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford Bronco. The contact received notifications of NHTSA Campaign Numbers: 25V025000 (SUSPENSION) and 24V635000 (ENGINE AND ENGINE COOLING); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654381April 13, 2025
AIR BAGS
I was going down a dirt road about 20 mph, hit a big pothole in the road and the driver steering wheel airbag went off suddenly, and the car shut off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653791April 9, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
Car began flashing multiple warnings including power steering, brakes, basically all warnings. Power steering and brakes both failed. Took to dealership. Found wires and wire harnesses burnt and melted. Delaliship says it was due to a pinched wire on an after market winch however the winch was installed in 2022 and never had any issue before. They cited damage underneath on the skid plate which is very minor in nature and should not be able to cause such egregious errors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653564April 8, 2025
ENGINE
24S55/24V635 When will the recall resolution or test be available? Expected q1 has come and gone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653165April 7, 2025
EXTERIOR LIGHTING:BRAKE LIGHTS, SERVICE BRAKES, HYDRAULIC
The contact owns a 2021 Ford Bronco. The contact stated that while operating the vehicle, the brake warning lamp remained illuminated. The vehicle was taken to the local dealer, who diagnosed that the brake booster vacuum line was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652976April 5, 2025
ENGINE
Ford has failed to remediate NHTSA#24V635 by the end of "first quarter of 2025" as they had promised. No updates have been issued. What are they doing?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648860March 17, 2025
STRUCTURE
The contact owns a 2021 Ford Bronco. The contact stated while the vehicle was parked, the contact discovered that the removable hardtop was cracked. The vehicle was taken to a dealer where it was determined that the removable hardtop needed to be replaced. The contact researched and was made aware of an undisclosed recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648104March 13, 2025
STEERING, SUSPENSION, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Our family was traveling from Lake George New York to Boston MA on Wednesday [XXX]. As we passed another vehicle in the far left lane on [XXX] the vehicle bounced and we lost control of the backend of the vehicle and it "fish tailed" across the highway nearly causing a collision at 65 miles per hour. The anti-lock breaks were activated and we nearly collided with several cars but managed to pull into the emergency lane. The vehicle was not drivable after this incident because any pothole or bump on the highway, at speeds over 50 MPH, made the rear of the vehicle very unstable. It will skid and sway. Our vehicle is now undrivable and Ford says the only available solution is a "buy back" program and a solution will not be available until Q3 of 2025. This leaves us with a 4 year old vehicle with only 24k miles undrivable. This is not acceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11646181March 4, 2025
SUSPENSION
The contact owns a 2021 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V025000 (Suspension); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was exhibiting symptoms of the recall. The contact stated that suspension was very soft, and the vehicle was bouncing while driving over a dip in the roadway while driving at various speeds. The contact stated that the vehicle was swaying to the right and the left and was making abnormal squeaking sounds in the rear of the vehicle. The contact stated there was no warning light illuminated. The manufacturer was made aware of the failure and referred the contact the NHTSA Hotline for assistance. The failure mileage was approximately 35,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643846February 20, 2025
ENGINE AND ENGINE COOLING, SUSPENSION
The contact owns a 2021 Ford Bronco. The contact received notifications of NHTSA Campaign Numbers: 24V635000 (Engine and Engine Cooling) and 25V025000 (Suspension); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was hydraulic fluid leaking from the vehicle near the rear struts. While driving approximately 35-45 MPH, one fluid reservoir on the driver’s side rear strut detached from the vehicle. The contact continued to drive to an independent mechanic. There were no warning lights illuminated. The vehicle was taken to a certified mechanic who diagnosed that both rear struts were defective and needed to be replaced. The vehicle was towed to the dealer, and the contact was informed that the repair was not covered under warranty. Additionally, the parts were on backorder. The vehicle was towed to another mechanic who replaced the struts. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to request a reimbursement. The failure mileage was 40,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643713February 19, 2025
SUSPENSION
The contact owns a 2021 Ford Bronco. The contact stated that while driving at an undisclosed speed, the vehicle was swerving all over the road. The vehicle was driven to the residence. The contact became aware that there was oil on the ground underneath the vehicle. The contact stated that the left rear shock absorber had no cushion or oil. The vehicle was taken to the dealer where it was diagnosed. The contact received notification of NHTSA Campaign Number: 25V025000 (Suspension); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 25,500. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640940February 5, 2025
AIR BAGS
The contact owns a 2021 Ford Bronco. The contact stated while at a stop light, a Kia vehicle driving at approximately 45-50 MPH rear-ended his vehicle causing him to collide with in vehicle in front on the driver's-side. No air bags were deployed and the rear bumper was detached. The vehicle was towed to Diamond Auto Works. The contact stated that he sustained head, neck, upper, and lower back as well as bruising from the left arm and his wrist that required medical attention and was bedridden. A police report was filed. The vehicle was not diagnosed or repaired. The contact was unsure if the vehicle was deemed a total loss. The manufacturer was not notified of the failure. The approximate failure mileage was 55,100.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11639864January 31, 2025
FUEL/PROPULSION SYSTEM, ENGINE
When driving on the highway and pressing down on the gas pedal, the bronco immediately stalled without warning. The vehicle gradually slowed down and I was unable to do anything except turn the wheel. I was lucky that there was a shoulder to pull over to. (This time of year there are tons of spots on the highway that there isn't a shoulder to pull over to and could have posed a HUGE safety issue!) Even with the shoulder, large vehicles were driving by at speeds of 80mph with just a few feet of clearance. I was unable to start the vehicle after multiple attempts. Electrical power to the vehicle still worked. I had to call a tow truck and tow us the remaining way to our destination. After several hours (roughly 3 hours) the vehicle was able to start again. I drove to the dealership to have them look at it. They could only tell me that it was a low fuel pressure incident and could not replicate it. They said could just be "bad gas". This same exact incident -vehicle stalling while driving and pressing on the gas pedal, without any warning, has happened two additional times since this major incident. I took it to another dealer to have it looked at again and they said almost the exact same thing. System shows a low fuel pressure event but that they can't replicate it. I believe it could be tied to the NHTSA Action Number PE24019 that is currently under investigation. This is an extremely dangerous issue and wildly unpredictable that could leave me stranded or hit on the side of the road at anytime. Additionally, it's frustrating to see the possible issue under investigation for recall since July 2024 (before any of my issues) and have neither of the two dealerships tell me this information after I specifically asked if there had been any similar incidents reported. I had to do my own research to find this. Please help! Please recall!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639094January 28, 2025
BACK OVER PREVENTION
The contact owns a 2021 Ford Bronco. The contact stated that while in reverse on several occasions, the back-over prevention camera failed to work as intended. The contact stated that on one occasion while in drive, the back-over prevention camera was displayed inadvertently. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 6,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634444January 6, 2025
STRUCTURE:BODY
Vehicles top is cracked and delaminating witch could come off in large sheets and cause harm to other vehicles and pedestrians The dealership got a rejection letter from ford and is resubmitting the claim again I was told they had another one in not too long ago with the same issue and they warranted it I need to drive the truck and am concerned about causing harm or damage to other vehicles or drivers
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632944December 29, 2024
LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The vehicle will throw a warning saying the cross trafic collision is in operable. A ford tech looked at it and said a wiring harness is chaffed causing blind spot monitioring and cross traffic collision systems to not work. Cost of the part only is $700, not including labor. this is a very serious fault, which could result in injury and fatalitys
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627718November 27, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
2021 FORD BRONCO MILES: 34,247 BOTH REAR CALIPERS ON THE INSIDE "LOCKED" AND CAUSED IRREGULAR PAD WEARING ON THE INSIDE. I AM CONCERNED THE ROOT CAUSE MAY BE A CALIPER ISSUE OR ELECTRONIC BRAKE ISSUE NOT RELEASING THE BRAKE COMPONENTS. REAR OUTSIDE BRAKE PADS AT 80% REAR INSIDE BRAKE PADS AT 2% VEHICLE FIRST LOOKED AT BY A LOCAL MECHANIC 3 WEEKS AGO. FORD DIAGNOSED THE ISSUE TODAY 11/27/24. THERE WAS ONE WARNING 2 WEEKS AGO THAT THE BRAKE WAS FAULTY AND TO CONTACT A DEALERSHIP IMMEDIATELY. THE REAR BRAKES ARE NECESSARY TO SAFETLY STOP THE VEHICLE. I AM CONCERNED THAT I WILL NEED TO CONTINUALLY NEED TO MONITOR THE REAR BRAKE COMPONENTS REGULARLY IN ORDER TO SAFELY OPERATE MY VEHICLE OR THAT THE CALIPERS WILL "STICK" AGAIN CAUSING THE ISSUE TO BE ONGOING. WAY SCARFF FORD CURRENTLY HAS THE VEHICLE AND HAS RECOMMENDED ME TO REPLACE THE REAR CALIPERS, BRAKE PADS AND TURN ROTORS FOR $1100 STATING VEHICLE IS OUT OF WARRANTY BY 3 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627214November 25, 2024
STRUCTURE:BODY
I am writing to report a serious safety issue with my 2021 Ford Bronco. While driving on the highway at approximately 55-60 mph in the early morning, I heard a loud noise and saw powder falling on me. Upon pulling over, I discovered that a large section of my hardtop had blown off. Specifically, the plastic part over the fiberglass detached. If there had been a car behind me, it would have certainly been struck by the debris. This incident poses a significant danger not only to me but to other motorists as well. Ford is aware of this issue but has refused to address it. I consider this a critical safety hazard and request that this matter be investigated promptly. I believe the manufacturer should replace the defective hardtop and take responsibility for ensuring the safety of their vehicles. Any assistance in resolving this issue would be greatly appreciated. Thank you for your attention to this urgent matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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