Ford Bronco Sport Complaints

1,315 consumer complaints on file.

#11426800July 28, 2021
POWER TRAIN
While driving the new Bronco Sport big bend home, we both heard a rattling shuttering whirring noise coming from the drivers left side in the dash. We felt this was not a normal noise as we had never heard this on any other new cars we’ve had. The whirring noise happens on accelerating. The rattling shuttering noise happens at low speeds at ~1500rpms. We took it to the dealer where we purchased it at 1036 mileage. They heard the noise and said it was not normal. They said they found the hood latch cable vibrating and it was fixed. It was not fixed at all. So we took it to another dealer at 1575 mileage. This dealership service department confirmed the engine rattling shuttering/whirring noises are not normal also, but They suspect it's something to do with the transmission. They did their testing and found abnormal air leakage around the “F” clutch port internal to trans. They proceeded to replace the whole transmission. They test drive it and said it was fixed. Yes the whirring hissing noise was much less. But after driving it 100 miles, all these noises are back. Very frustrated and wondering if we will get stranded with a failed transmission somewhere!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425852July 21, 2021
LANE DEPARTURE: ASSIST
Windshield cracked 15 days after purchase. There was no sign of any damage that could have caused the crack. Also, with lane keep assist vehicle will steer entirely into other lane without any correction from the safety system
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425733July 20, 2021
AIR BAGS
On July 10th this vehicle was hit at a high rate of speed by another vehicle. I was a passenger in this ford Bronco sport, non of the airbags went off. The driver of the Bronco and i were both injured.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11425233July 17, 2021
AIR BAGS
My Bronco was running while parked and another driver struck my driver side fender at about 60mph. Which spun my car about 180° and about 15 feet from where i was parked. None of the airbags went off even though the vehicle should have sustained sufficient sideways motion. The fuel shut off was activated and the radio notified me of a crash but my 911 assist wasn't set. I asked ford and my body shop who haven't been able to tell me why my airbags didn't deploy
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11424044July 9, 2021
UNKNOWN OR OTHER
UNKNOWN I purchased a new 2021 Ford Bronco from the Ford dealership in Gaithersburg, MD in May 2021. On June 24th with 700 miles on the odometer I began a cross country drive to Wisconsin for a family vacation. Spent the week up North in Minocqua. Returned to Oconomowoc WI for the 4th of July weekend. On Monday July 5th my 15 year old nephew and I began the drive back to MD. Around 3:00pm we ma de our first stop at a convenience center in Elkhart IN. I parked my car and we went in to use the restrooms, while in the restroom my nephew heard someone say that there was a car on fire in the parking lot. It was my Ford Bronco. A total loss. I had no notice of any sort of issue with the vehicle.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11423655July 6, 2021
UNKNOWN OR OTHER
Small rock hit my windshield and caused a huge 12+ inch crack in the middle of the windshield. Started off as a small crack then grew.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423365July 3, 2021
VISIBILITY/WIPER
Had a rock hit my windshield in the lower left corner. It immediately started to crack approx 8". The next morning it grew to about 18+". I have heard that the glass used is thinner than most. I feel this is a major concern to the consumers as if any little thing may crack these windshields and have the customer shell out more money to have them replaced everytime. I feel safety is a factor as well, causing possible shattering, etc. Car is scheduled for a safelite replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418897May 28, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at various speeds, the vehicle hesitated with the accelerator pedal depressed. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418683May 26, 2021
VISIBILITY:WINDSHIELD
Stress fracture in windshield while it was sitting in a parking lot all day. Cameras on premises verified nothing hit the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418461May 25, 2021
POWER TRAIN
while driving my shifter was accidentally tapped and went into neutral I went to a parking lot & at a slow speed I could put the car into reverse or park so if you are driving at 65 MPH it can be shifted and will be a safety issue I'm sure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414378April 28, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
NOT EVEN 200 MILES, ENGINE BEGAN RATTLING AND STALLING OUT. I WAS STRANDED IN THE MIDDLE OF THE ROAD AT A GREEN LIGHT. DEALERSHIP CLAIMS TORQUE CONVERTER PROBLEM. BRAND NEW BADLANDS PACKAGE. 2 LITER 4CYL ECOBOOST 250HP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414295April 28, 2021
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
TL* THE CONTACT OWNS A 2021 FORD BRONCO SPORT. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE STALLED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO STEVEN'S JERSEY CITY FORD (740 NJ-440, JERSEY CITY, NJ 07305) BUT NOT YET DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT THE FRONT AXLE WAS REPAIRED PRIOR TO THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT HE WOULD RECEIVE A CALLBACK. THE FAILURE MILEAGE WAS APPROXIMATELY 2,294.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413559April 23, 2021
FORWARD COLLISION AVOIDANCE: WARNINGS
THE PRE COLLISION ASSIST / WARNING IS NOT WORKING AT ALL. SOMEONE WAS CUT INTO MY LANE IN FRONT OF ME AND I WAS ALMOST HIT HIM SO I NEED TO HIT THE BRAKE IN THE LAST SECOND BUT NO WARNING SHOWED UP AT ALL. AFTER THAT I TRIED TO TEST IF THE PRE COLLISION WARNING SYSTEM IS WORKING OR NOT SO I TRIED TO FORCE THEM SUCH AS I DROVE INTO LIKE ALMOST HIT TO ANOTHER OBJECT/ CAR WITHOUT HITTING BRAKE BUT I NEVER GET OR SEE ANY WARNING ON THE SCREEN.I EVEN SETTING THE SENSITIVITY ON HIGH! BUT IT NEVER WORKED AT ALL. I USED TO DROVE THE CAR THAT HAS THE PRE COLLISION SYSTEM SO I KNOW HOW IT'S WORK. SO I'M SURE MY CAR HAS A PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413103April 20, 2021
VISIBILITY
TL* THE CONTACT OWNS A 2021 FORD BRONCO SPORT. THE CONTACT STATED WHILE DRIVING 20 MPH, SHE HEARD AN ABNORMAL SOUND AND BECAME AWARE THAT THE DRIVER'S SIDE REAR WINDOW HAD SHATTERED. THE CONTACT PULLED OVER AND PARKED IN A NEARBY PARKING LOT. THE CONTACT'S GRANDSON WAS SEATED IN THE REAR OF THE VEHICLE AND HAD SOME SCRATCHES TO HIS LEG BUT DID NOT REQUIRED MEDICAL ASSISTANCE. A POLICE REPORT WAS FILED. THE CONTACT CALLED MATT BOWERS FORD (3724 VETERANS MEMORIAL BLVD, METAIRIE, LA 70002, (504) 887-8410) AND WAS REFERRED TO A GLASS REPAIR FACILITY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,500.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11406545April 5, 2021
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE VEHICLE STALLED [HALTED] ON MY DAUGHTER WHILE IN MOTION IN MOVING TRAFFIC. THE VEHICLE BECAME INOPERABLE AND WAS TOWED TO DEPAULA FORD ALBANY NY. THE VEHICLE STALLED AS A RESULT OF A FAULTY FUEL PUMP AND ONLY HAS 1449 MILES. MY DAUGHTER COULD HAVE BEEN INJURED AS A RESULT OF THE VEHICLE DISABLEMENT IN FLOWING TRAFFIC ON A BUSY CITY STREET. FUEL PUMP REPLACEMENTS ARE A "SUBSTANTIAL DEFECT" THAT IMPAIRS THE CAR'S USE, VALUE, AND MOST IMPORTANT SAFETY. THIS IS A SERIOUS SAFETY DEFECT TO THE FUEL AND EMISSION SYSTEM. FUEL PUMP PROBLEMS ARE TYPICALLY MILEAGE DEPENDENT ISSUES. YOU TYPICALLY NEED TO HAVE AT LEAST 60K MILES ON THE AVERAGE VEHICLE BEFORE THE FUEL PUMP STARTS TO GIVE OUT ALSO, IF A VEHICLE'S FUEL SYSTEM IS AT THE POINT WHERE FUEL PUMP REPLACEMENT IS NECESSARY, IT IS 10 TIMES LIKELY OTHER COMPONENTS ARE FAULTY: ELECTRICAL CONNECTIONS, FUEL INJECTORS, CLOGGED FUEL FILTERS, ETC. SO TYPICALLY OTHER IMPORTANT COMPONENTS ARE SWAPPED OUT AT THE SAME TIME WITH THAT BEING SAID, THE FORD DEALERSHIP ADVISED THE EXHAUST CLAMP WASN'T TIGHTENING CORRECTLY SO THEY ORDERED A NEW CLAMP AND ARE PUTTING IT ON TOMORROW. I'M NOT A MECHANIC BUT I HAVE COMMON SENSE TO KNOW THIS IS A COMPONENT OTHER THAN THE A FUEL PUMP. MY DAUGHTER IS TO PICK UP THAT VEHICLE TOMORROW AND I AM VERY CONCERNED FOR HER SAFETY IN THIS BRAND NEW VEHICLE UNDER 1500 MILES! WE HAVE KINDLY ASKED FORD FOR A VEHICLE REPLACEMENT BUT I ALSO WANTED TO INFORM OTHER AVENUES BECAUSE I AM CONCERNED FOR MY DAUGHTERS SAFETY IN THIS CURRENT VEHICLE. THE VEHICLE WAS PURCHASED FOR PEACE OF MIND AND RIGHT NOW WE ARE UNSETTLED! IT SHOULD IMMEDIATELY BE TAKEN OFF THE STREETS AND TAKEN BACK TO THE FORD LAB FOR ASSESSMENT; IF THIS THE FIRST EVER ISSUE LIKE THIS FOR THE 2021 BRONCO SPORT RESPECTFULLY [XXX] ON BEHALF OF [XXX], OWNER OF VEHICLE INDIAN - [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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