Fiat 500 Complaints

812 consumer complaints on file.

#11308087February 9, 2020
FUEL/PROPULSION SYSTEM
SUDDENLY ONE DAY I WAS NO LONGER ABLE TO PUMP GAS INTO MY VEHICLE. WHENEVER I TRY TO FILL UP MY GAS TANK GAS WERE JUST BACK UP, NO MATTER HOW EMPTY MY TANK WAS. I TOOK MY VEHICLE TO MY DEALERSHIP, AND A STATED THAT THERE WAS A VALVE AT THE TOP OF MY GAS AT THE TOP OF MY FUEL TANK THAT IS PREVENTING THE GAS FROM DRAINING INTO THE TANK. NOTHING THAT I DID OR COULD HAVE DONE CAUSED THIS ISSUE TO BREAK. AND WHEN I INQUIRED ABOUT REPLACING THE VALVE THEY STATED THAT I WOULD HAVE TO REPLACE THE ENTIRE FUEL TANK SYSTEM, BUT THE PART WAS ON BACK ORDER FOR 1 TO 2 MONTHS BECAUSE THEY WERE SOLD OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307487February 6, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V817000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED PUTNAM CHRYSLER JEEP DODGE 3 CALIFORNIA DR, BURLINGAME, CA 94010 WHERE THEY INFORMED THE CONTACT THAT THE PARTS WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND PROVIDED A CASE NUMBER TO THE CONTACT. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307609February 6, 2020
STRUCTURE:BODY, WHEELS
ON 2/5/2020, I LEFT MY HOME TO GO TO WORK. IT WAS A COLD MORNING IN SOUTHERN CALIFORNIA AND WHEN I GOT IN THE CAR AND TURNED IT ON A YELLOW SNOWFLAKE/ROAD APPEARED. IN THE 5 YEARS THAT I HAVE HAD THIS CAR, I HAVE NEVER SEEN THIS IMAGE APPEAR ON THE DASHBORD. I STARTED TO DRIVE THE CAR AND CALLED FIAT CHRYSLER TO INQUIRE ABOUT THE WARNING LIGHT. I SPOKE WITH A REPRESENTATIVE NAMED ASHLEY IN THE CALL CENTER. I TOLD ASHLEYT ABOUT THE WARNING AND SHE PLACED ME ON HOLD TO RESEARCH IT. SHE CAME BACK ON THE LINE AND THE WARNING MEANT I NEEDED TO PUT SNOW TIRES ON MY CAR BECAUSE OF THE WEATHER. I TOLD HER IN SOUTHERN CALIFORNIA WHERE I LIVE WE DON'T NEED SNOW TIRES BECAUSE IT DOES NOT SNOW. SHE THEN TOLD ME MY TIRES WERE COLD ALONG WITH THE OUTSIDE OF THE CAR AND UNDERCARRIAGE THEREFORE THE CAR WAS NOT SAFE TO DRIVE. I TOLD HER THE TIRES WERE LESS THAN A YEAR OLD AND NOTHING WAS WRONG WITH THEM. SHE THEN SAID IT WAS A SAFETY ISSUE. I SAID OK AND END THE CALL. AFTER THINKING FOR A BIT IT WAS UNSETTLING THAT I WAS DRIVING A CAR THAT WAS UNSAFE AS A FIAT REP INFORMED ME OF THIS SO I CALLED BACK TO START A BUY BACK WITH FIAT. I THEN SPOKE TO ANOTHER WHO INFORMED ME ASHLEY WAS NOT A MECHANIC AND SHOULD NOT HAVE TOLD ME THIS. I COULD NOT GET HER TO ACKNOWLEDGE IF THE CAR WAS SAFE TO DRIVE SO I ASKED HER TO HAVE A SUPERVISOR REVIEW THE CALL AND CALL ME BACK. I RECEIVED A CALL FROM MELISSA THE SUPERVISOR WHO ADVISED SHE REVIEWED THE CALL ASHLEY DID IN FACT TELL ME THIS BUT SHOUDL NOT HAVE THEREFORE IT'S A COACHING OPPORTUNITY FOR HER. I ASKED MELISSA TO SEND ME A LETTER CONFIRMING THE SAFETY OF THE CAR AND SHE WOULD NOT. I THEN INFORMED HER I WOULD CONTACT THE CALIFORNIA DEPT. OF CONSUMER AFFAIRS. THE SENSOR EVENTUALLY WENT AWAY ONCE THE CAR WARMED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302539January 28, 2020
POWER TRAIN
TWO WEEKS AGO, I GOT INTO MY CAR AND UPON STARTING IT FOUND THAT IT WAS UNABLE TO SHIFT INTO REVERSE GEAR (MY CAR IS A 5-SPEED MANUAL TRANSMISSION). FOLLOWING THIS INCIDENT I HAD THE CAR TOWED TO A GARAGE, AND AFTER CONSULTING A MECHANIC, I WAS TOLD THAT THERE HAD BEEN A FAILURE WITH THE SHIFT CABLE BUSHINGS AND THAT A TOTAL REPLACEMENT WAS NEEDED; I WAS ALSO TOLD THAT THE 2013 FIAT 500 HAD BEEN ISSUED A RECALL BY THE COMPANY FOR THIS VERY ISSUE. HOWEVER, AFTER TALKING WITH A REPRESENTATIVE OF FIAT, I WAS TOLD THAT MY CAR'S VIN NUMBER WAS NOT IN THE RECALL GROUP. AS A RESULT, I WAS FORCED TO PAY FOR THE REPAIR INDEPENTLY. I AM WRITING, AT THE RECOMMENDATION OF MY MECHANIC, TO REQUEST THAT MY VEHICLE TO BE ADDED TO THE RECALL GROUP AND THAT THE REPAIR EXPENSES BE REIMBURSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299935January 16, 2020
AIR BAGS, UNKNOWN OR OTHER
ONE DAY MY AIR BAG FAILIURE LIGHT CAME OM ALONG WITH A FUEL CUTOFF UNAVAILBLE LIGHT. BOTH OF THESE LIGHTS WERE TEMPORARILY FIXED BY MANUALLY LOCKING AND UNLOCKING THE DOORS. RECENTLY THAT FIX HAS NOT WORKED. WHILE THESE ERRORS ARE HAPPENING MY CRUISE CONTROL WILL NOT TURN ON AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298983January 13, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT STATED THAT AFTER CONTACTING THE LOCAL DEALER STEVEN WADE FIAT (1724 S. HILTON DR. ST. UTAH), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE FOR NHTSA CAMPAIGN NUMBER 16V302000 (POWER TRAIN) WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE WAS NOT PRESENT ON THE VEHICLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298153January 9, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 FIAT 500E. WHILE DRIVING AT 55 MPH, THE VEHICLE LOST MOTIVE POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO RENTON CHRYSLER DODGE JEEP RAM LOCATED AT 585 RAINIER AVE S, RENTON, WA 98057, (425) 430-1000 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS A LOSS OF POWER IN THE POWER INVERTER WHICH CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED BACK TO THE RESIDENCE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V303000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297740January 7, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V817000 (POWER TRAIN) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FIAT OF BURLINGAME LOCATED AT 2 CALIFORNIA DR, DIRECTION BURLINGAME, CA 94010; PHONE NUMBER 650-753-1537, WAS CONTACTED BUT WERE UNABLE TO PROVIDE AN ESTIMATED DATE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PART NOT YET AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297395January 6, 2020
POWER TRAIN
I STOPPED IN A DRIVEWAY AND TRIED TO SHIFT INTO REVERSE. THE CAR HAS A MANUAL 5 SPEED TRANSMISSION. THE CAR WOULD NOT SHIFT INTO REVERSE. THE ONLY 2 GEARS AVAILABLE WERE 3RD, NEUTRAL, AND 4TH. INVESTIGATION FOUND THAT ONE OF THE 2 SHIFT CABLES CAME OFF THE SHIFT LEVER ON THE TRANSMISSION. THIS HAPPENED IN A DRIVEWAY, BUT COULD HAVE HAPPENED IN TRAFFIC, RESULTING IN NOT BEING ABLE TO MOVE THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291217December 26, 2019
AIR BAGS
I AM BLACK MY 17 YEAR OLD SON IS BLACK WE ARE BOTH DARK SKINNED BLACK PEOPLE DARKER THAN A BROWN PAPER BAG I AM THE ONLY OWNER OF THIS CAR I HAVE NOT MADE A COMPLAINT SINCE 2017 ABOUT VIN [XXX] AND FOR YOUR INFO THE CAR IS NERO BLACK AND IT IS A STICK SHIFT . I AM [XXX] I AM BLACK NOT ANY OTHER RACE I WILL NOT SELL THIS CAR OR TAKE IT BACK TO FIAT I OWN IT! NOW YOU ARE TRING TO STEAL MY IDENTITY IN ORDER TO WIN THIS COURT CASE CHECK....... OUT CASE NO. 1:17-MD-2800-TWT (N.D. GA) I STOP FILING COMPLAINT ABOUT THIS VEHICLE IN 2017 AND WHEN I CALLED TO LET NHTSA KNOW I HAVE NOT FILED A COMPLAINT SINCE 2017 I GOT HUNG UP ON I ALSO LET IT BE KNOWN THAT I AM BLACK AND GOT HUNG UP ON AGAIN! I PROMISE I WILL NEVER GO TO NHTSA CURSE YOUR COURT CASE STOP VIOLATING MY 1ST AND 4TH AMENDMENT RIGHTS IN ORDER TO WIN YOUR COURT CASE . STOP USING THE FOREIGN INTELLIGENCE SURVEILLANCE COURT FOR THIS SHAM LEAVE MY CHILD AND MY CREDIT REPORT ALONE AND STOP TRYING TO LIE AND SAY THIS IS SOME IDENTITY THEFT STOP TRYING MAKE ME GO AWAY ON PAPER SO THAT YOU CAN WIN QUIT!!! MESSING WITH MY CREDIT SCORE EVERY MONTH ......... SO YOU CAN WIN..............GO BACK TO BEELZEBUB--- BEELZEBUB THAT WHAT YOU ARE TRYING TO HARM A WOMEN AND CHILD JUST SO YOU CAN WIN SHAME ON YOU!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291341December 26, 2019
UNKNOWN OR OTHER
HELLO, I WENT TO THE DEALERSHIP AND I THEM TO FIX MY SHIFTER CABLE RECALL AND THEY SAID WE DON'T HAVE THIS PART YET TILL NEXT YEAR AND I NEED TO REMOVE THE RECALL TO START RENT MY CAR THROUGH TURO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290445December 21, 2019
SERVICE BRAKES
NOT JUST "HAPPENED", BUT RATHER CONSTANTLY HAPPENING. THE "WHEN DID THIS HAPPEN" DATE BELOW IS WHEN IT STARTED, RIGHT AFTER I BOUGHT IT. EVERY SINGLE TIME BRAKING SPEED REACHES AROUND 6MPH: AS I BRAKE FROM OVER 7MPH, THE BRAKES SUDDENLY GRAB, DECELERATING ALMOST VIOLENTLY. 1 OF MY FRIENDS BOUGHT A 2014, & ANOTHER LEASED A 2016, & THEY BOTH HAVE THE SAME PROBLEM. I'M A MEMBER OF FIAT500USERS.COM & IT SEEMS LIKE EVERY SINGLE VEHICLE OF THIS MODEL HAS THE SAME ISSUE, REGARDLESS OF MANUFACTURING DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288427December 11, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
FIAT 500E VEHICLE BRAKING BEHAVIOR IS UNEXPECTEDLY HARD, SUDDEN, OR UNPREDICTABLE UNTIL THE USER USES AN OBD SCAN TOOL WITH APPROPRIATE DIAGNOSTIC SOFTWARE- AND INITIATES BRAKE CONTROLLER SENSOR RE-CALIBRATION. THIS OPTION IS FOUND UNDER THE DIAGNOSTIC MENU UNDER: ABS>RENENERATIVE BRAKE CONTROLLER>ACTIVE DIAGNOSTICS, AND THEN SELECTING THE PROCEDURE TO START (RBC SENSOR CALIBRATION). ONLINE FORUM USERS (PLEASE SEE LINK BELOW) ARE CURRENTLY USING 3RD PARTY SOFTWARE, AT THEIR OWN EXPENSE, TO CORRECT THE BRAKING DEFICIENCY (APPROXIMATELY $49). MY PERSONAL VEHICLE WAS PURCHASED USED AND WAS EXHIBITING SUDDEN AND UNEXPECTED BRAKING ISSUES AT APPROXIMATELY 8,500 MILES; THIS IS IN MY OPINION A VERY LOW NUMBER OF MILES TO BE EXPERIENCING REGENERATE BRAKING AND CONTROL ISSUES. PLEASE REFERENCE THE ONGOING DISCUSSION THREAD AT FIAT 500E ONLINE FORUMS: HTTPS://WWW.FIAT500OWNERS.COM/THREADS/FIX-GRABBY-BRAKES-FOR-70.149282/#POST-1292483
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287463December 6, 2019
FUEL/PROPULSION SYSTEM
WHEN ATTEMPTING TO FILL UP GAS AT A FUEL FILLING STATION THE CAR WILL NOT TAKE IN ANY FUEL FROM THE GAS STATION PUMP. IT REACTS LIKE THE TANK IS FULL BUT IT IS NOT. A VERY SMALL STEADY FLOW OF FUEL WILL FLOW (APPROX 20CENTS) AND THEN OVERFLOW AS IF IT IS FULL. THIS IS A DANGEROUS PROBLEM AT THAT THE GAS PUMP AND HAS ALSO CAUSED ME TO RUN OUT OF FUEL ON THE FREEWAY AS WELL WHICH COULD CAUSE SERIOUS ACCIDENTS. FIAT DEALER SAYS THEY HAVE NOT HEARD OF THIS ISSUE, BUT I AM FINDING 1000'S OF OWNERS ONLINE WITH THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286827December 4, 2019
SEATS, VISIBILITY/WIPER
2015 FIAT 500. DRIVER SIDE WINDOW FAILED DUE TO BROKEN LIFT PLATE AT 37,561 MILES. NOW THE PASSENGER SIDE FAILS AT 40,001 MILES. DEALER CLAIMS NOT UNDER WARRANTY, NO TSB, 'SILENT WARRANTY' AND SAYS THE WINDOWS TYPICALLY FAIL ON A 4 TO 5 YEAR OLD CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286354December 2, 2019
POWER TRAIN
I WAS STOPPED, WAITING FOR A GREEN LIGHT IN MODERATE MORNING TRAFFIC; MY CAR WAS WORKING PROPERLY. THE LIGHT CHANGED, I MOVED ... COULD NOT ENGAGE ANY GEARS OTHER THAN FIRST AND REVERSE. I WAS ABLE TO PULL INTO A SMALL BUSINESS MALL; ONLY 1ST AND REV. I CALLED FOR AAA, I WAS NOT THAT FAR FROM THE DEALER FROM WHOM I PURCHASED THIS USED FIAT IN JANUARY 2017- APPROXIMATE MILEAGE 19,600 IN THAT MONTH. THE DEALER DIDN'T CARE ABOUT MY DIFFICULTIES; WOULD NOT LOOK AT IT FOR 3-5 DAYS AND THEN WOULD AUTOMATICALLY ATTACH A $275 CHARGE - "JUST TO TAKE A LOOK AT IT". I ASKED THEM TO NOT LOOK AT IT AND LEFT WITH MY RIDE. THE DEALER'S FIRST EFFORT WAS TO LOOK AT MY FIAT'S WARRANTY STATUS - NONE, EXPIRED DUE TO DATE ON JANUARY 7, 2017!! TWO DAYS LATER, I RETURNED, I COULD NOT HAVE AAA TOW ME FROM THAT LOCATION SO, - HAVING JUST 1ST AND REV, I DROVE OUT INTO A BUSY BOULEVARD TO 'RELOCATE' THE CAR FOR A TOW TO AN INDEPENDENT REPAIR SHOP NEAR MY HOME. THERE, A FEW DAYS LATER IT WAS DETERMINED THE TRANS AXLE HAD FAILED; HE PREPARED AN ESTIMATE OF $2,700 TO REPLACE IT WITH A USED TRANS AXLE. I AM A 76 YEAR OLDSENIOR CITIZEN TRYING TO SURVIVE ON JUST SS; AFTER A LENGTHY TIME TRYING TO CONVINCE FCA THEIR CAR FAILED AT 19,600 AND SEEKING PRO BONO LITIGATION, I FINALLY HAD TO TAKE OUT A PERSONAL LOAN THAT WILL COST ME $3,762!!! THE INDEPENDENT REPAIR SHOP HAS VERY QUALIFIED TECHNICIANS ON STAFF, THEIR VP WORKED IN NASCAR THEIR SHOP IS AAA CERTIFIED. NONE OF THESE QUALITIES ARE PROVIDED BY THE DEALER. SINCE AUGUST 15TH I HAVE A USED TRANS AXLE WITH APPROXIMATELY 85,000 MILES ON IT FROM AN ABARTH ON MY CAR. TO DATE IT'S PERFORMING 'OKAY'. THERE IS LITTLE TRUST WHENEVER I DRIVE IT; I'M NOT TRUSTING IT ENOUGH TO TAKE A LONG TRIP. WHEN I GOT THE FIAT, THE TIRES WERE ALMOST BALD (DANGEROUS); THEY WERE REPLACED IN JANUARY 2018, OTHER 'ISSUES' ARE SLOWLY APPEARING, BROKEN DASH VENTS, ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11283047November 30, 2019
STRUCTURE:BODY, STEERING, UNKNOWN OR OTHER
THERE WAS A SUDDEN AND COMPLETE LOSE OF STEERING CONTROL. CAR PULLED HARD TO THE RIGHT CAUSING A COLLISION WITH A PARKED CAR. VEHICLE WAS MOVING AT VERY LOW RATE OF SPEED UNDER 10 MPH. THERE WAS NO WAY TO STOP THE VEHICLE BEFORE THE COLLISION HAPPENED. IN ADDITION UPON IMPACT THE SEATBELT DID NOT LOCK CAUSING THE DRIVER TO BE TOSSED TO THE WINDSHIELD. DRIVER WAS WEARING SEAT BELT. INCIDENT OCCURRED AT VERY LOW RATE OF SPEED.*DT*JB CAIR# XXXXXXXX METLIFE CLAIM #XXXXXXXXXX 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11282588November 27, 2019
UNKNOWN OR OTHER
A PIECE INSIDE THE SHIFTER BROKE AND MADE THE CAR STALL. IT BASICALLY WOULDN'T MOVE WHILE I WAS ON A BUSY ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281661November 21, 2019
ELECTRICAL SYSTEM
FIRST WIPERS STOPPED WORKING CONSISTENTLY THEN TRUNK AND DOOR LOCKS WOULDN'T RESPOND TO FOB AND TRUNK CAN'T BE OPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277752November 3, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
THE WIRING HARNESS GETS CRIMPED WHEN IT GOES FROM THE MAIN BODY OF THE CAR INTO THE HATCH CREATING SHORTS AND MALFACTION OF ELECTRIC COMPONENTS. AS, DOES THE REAR WIPER HOSE. WHICH LEAKS AND EMPTIES INTO THE WIRING HARNESS. THIS HAPPENS EVERYWHERE, AT ALL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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