Dodge Ram Complaints (2010)

901 consumer complaints on file.

#11772100October 19, 2026
STEERING, SUSPENSION, ENGINE
I went to the car wash in the afternoon, I parked truck in driveway when I got home. Ate lunch with my kids and went outside after and was enjoying the summer weather and unexpectedly my truck started rolling in the driveway and crashed into trees on my property. I got a stick stuck in my leg trying to get my truck out of the woods that became infected. Truck went to dealership and 2 recalls were fixed. The Brake Transmission Shift Interlock (BTSI) described in the recall is exactly what happened in this incident. Causes a rollaway vehicle that may cause crash or injury unexpectedly with no warning. I reported it to Mopar and Stellantis and made claims with both.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11771180October 14, 2026
FUEL/PROPULSION SYSTEM
RECALL COMPLIANCE FAILURE & RECALL REPORTING FRAUD BY AUTHORIZED DEALER Vehicle: Dodge Ram Truck Stellantis Corporate Case #: XXX/ XXX Authorized Dealership: The Faricy Boys Chrysler Jeep ([XXX]) Safety Defect & Non-Compliance Description: On XXX, my vehicle was brought to an authorized Mopar dealership (Faricy Chrysler Jeep) to complete a mandatory federal safety recall involving the fuel tank straps and bolts. Per official protocol, executing this safety work requires handling and disassembling elements of the fuel tank and surrounding fuel infrastructure. Upon completing the recall work, the dealership left the vehicle with newly cracked fuel lines, a bent gas line vent, a missing hose, and a broken Evaporative Emission System (ESIM) module connector completely unhooked and undone beneath the vehicle. The truck entered the shop with zero active fuel system faults or emissions codes, and it is now sitting unfinished at the shop in an unsafe, non-compliant operating condition. Federal Violation & Reporting Discrepancy: The dealership left the vehicle in this hazardous condition, called me, and stated it would cost at least $2,000 out-of-pocket to repair the fuel lines and connect the infrastructure. Under federal law, safety recalls must be completed effectively and entirely at no cost to the consumer. Furthermore, the dealership has issued communications claiming the recall is officially complete, yet the official federal NHTSA database explicitly flags my VIN as incomplete. The dealership appears to be falsely reporting the completion of a federal safety recall to the manufacturer/government while holding a physically non-compliant, unsafe vehicle on their lot. Stellantis Corporate is dragging out an internal arbitration process to pressure me into taking the unfinished vehicle back to evade liability. I have recorded audio admissions from the service department confirming these details. Reporting Consumer: [XXX] | 719 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760355August 28, 2026
POWER TRAIN
The contact owns a 2010 Dodge Ram 1500. The contact stated while driving at an undisclosed speed, the driveshaft detached. No warning lights were illuminated. The contact received notification for NHTSA Campaign Number: 13V038000 (Power Train) however, the part to complete the recall repair was not yet available. The vehicle was towed to a dealer, where it was diagnosed that the rear axle pinion nut needed to be replaced. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 262,420.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700012November 18, 2025
POWER TRAIN
During unrelated work, a mechanic discovered the retaining ring for recall N08 (rear axle pinion nut) was not installed and the pinion nut was loose enough to turn by hand. He stated the recall had either been performed incorrectly or not at all, and that the vehicle was unsafe to drive. The recall shows “completed” in 2013, but the defect is still present. I contacted Stellantis Customer Care, submitted photos, and they confirmed in writing that if the defect still exists, the recall must be performed free of charge regardless of age, mileage, or ownership. I sent the photos of the missing ring, screenshots showing the recall marked completed, and Stellantis’ confirmation to the dealership before having the vehicle towed to verify coverage. The truck was towed to Time Chrysler Dodge Jeep Ram of Portland. My initial contact was [XXX] at that location. However, all recall decisions and communication later came from [XXX] , who works at a different dealership. Over the next month, the dealership repeatedly stalled the recall, saying they were waiting on approval from the district manager and then from the recall department, but no action was ever taken. Despite having Stellantis’ written confirmation and clear photographic evidence of the unresolved defect, the dealership refused to perform the recall. They insisted on treating it as a “warranty” issue and cited reasons such as mileage, age, and not being the original owner—none of which apply to safety recalls. They then stated that teardown and diagnosis “would run $1000,” even though the defect has already been documented by both the mechanic and Stellantis. All communication, including photos, the mechanic’s findings, Stellantis’ confirmation of coverage, and the dealership’s refusal, is available upon request. The truck has now been sitting at the dealership for over a month with an unresolved safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697784November 5, 2025
ENGINE
Was just driving and the engine shut off and a check engine light came on and won’t start again believe timing chain failed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688824September 22, 2025
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2010 Dodge Ram 2500. The contact stated that while performing routine maintenance on the vehicle, the contact observed that the passenger’s and driver’s side support rails on the sub frame had several sections that were severely rusted. The contact stated that there were gaps of approximately 2-feet on both rails where the metal was rusted through. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and became aware that the failure was a known issue. The manufacturer was not informed of the failure. The failure mileage was approximately 189,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687346September 15, 2025
POWER TRAIN
2010 Dodge Ram 1500 truck purchased used late May 2025 with 57000 miles. Late August 2025 with 60000 miles rear axle fell off when driving on Freeway at 60 miles per hour. Very serious accident was narrowly avoided as could not steer vehicle.Truck was serviced at dealership for recall of a pinion nut coming loose at 36107 miles in September 2013. Per this recall, the loose pinion nut can cause the axle to fail. The recall maintenance done in September 2013 at 36107 miles only lasted 24000 miles and serious safety issues reoccurred. In my opinion, on my vehicle the recall did not fix the problem. Now I am stuck with a $5000 repair on a vehicle with known recalls and safety issues that was supposedly fixed.Perhaps a second recall should be considered regarding this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683820August 29, 2025
POWER TRAIN, WHEELS, SUSPENSION
Me and my husband were driving down the road to go see a friend and all of a sudden the wheel hub assembly broke in half causing us to have to slam on our brakes and keep from crashing. The wheel almost ended up under our truck making the truck look like it was kachowing like Lightening McQueen from the movie Cars
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669377June 26, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2010 Dodge Ram 1500. The contact stated that while attempting to obtain an auto warranty from Car Shield, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 125,526 and at the time of registration, it was discovered that the mileage was 228,863.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664513June 3, 2025
ELECTRICAL SYSTEM
The contact owns a 2010 Ram 2500. The contact stated while driving approximately 70 MPH, the vehicle was driven over uneven pavement, causing the ignition key to fall out of the ignition. The contact coasted to the side of the road and placed the key back in the ignition and continued driving; however, the failure reoccurred several more times. The contact found information of NHTSA Campaign Number: 10V200000 (Electrical System). The contact called the dealer about the failure and confirmed that the VIN was not included in the recall. The contact called another dealer, R C Bliss Inc (901 Lyndale Ave N, Faribault, MN 55021) and it was confirmed that the VIN was not included. The vehicle was not repaired. The vehicle was taken to a certified mechanic however, the vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and confirmed that VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663333May 28, 2025
POWER TRAIN, UNKNOWN OR OTHER
I was driving to work on [XXX] when my rear end locked up and I slid sideways down [XXX]. I was going slower than normal due to slippery road conditions. The mechanic told me it was the pinion nut that froze up and locked up the gears and snapped the drive shaft. If it had been clear roads the truck probably would have flipped over. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11656752April 25, 2025
FUEL/PROPULSION SYSTEM
took the vehicle to the dealer on 2/27/25 on invoice # chcs169951 and they have refused to fix the issue. i was given a proof of correction paper without doing any or the work and told that they are no responsible to fix the issue because it is an older vehicle. I have been trying to register the vehicle but am unable to because it will not pass the brake and light inspection. I was told that it would take 2-3 weeks to update the system and has now been close to 2 months and still no update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656516April 24, 2025
POWER TRAIN
The contact owns a 2010 Dodge Ram 1500. The contact stated while driving at an undisclosed speed, there was an abnormally loud sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the rear axle differential pin retaining bolt had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer but was not yet diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 160,704.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654175April 11, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2010 Ram 1500. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 173,840 and at the time of registration, it was discovered that the mileage was 301,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635175January 10, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Ignition,key fob will not correctly start engine. Engine dies going down the road , will not stay running after you start engine it just dies and kicks the key fob out to the floor. Trying to retrieve the fob and restarting the engine, and not crashing is a serious problem. Have nearly been in major crashes because of this .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629770December 9, 2024
SERVICE BRAKES
We have had our truck taken to Nyle Maxwell in Taylor Texas and they have were suppose to check the truck because two lights came up on the dash board which dash ESP ABS and traction control light.The shift stick was stuck in park. They towed it to there shop but the lights were off and the gear shift was working. I drove off the lot had to stop at a light and my truck veered left sharply. They have looked at this problem twice. They are not finding anything but it is my truck I drive with my kids. We need so help. They also had to fix the ac and the serpentine belt because that broke while I was driving after they said it was good and safe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625299November 14, 2024
AIR BAGS, ELECTRICAL SYSTEM
The contact owns a 2010 Dodge Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with no warning light illuminated. The vehicle was able to restart however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the ignition switch failed and needed to be replaced. The vehicle was not repaired. was provided to the contact. The manufacturer was made aware of the failure and informed the contact that the vehicle is not associated with NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags). The contact was referred to the NHSTA Hotline for assistance. The failure mileage was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615152September 18, 2024
AIR BAGS
The contact owns a 2010 Dodge Ram 3500. The contact stated while driving approximately 30 MPH, the air bag warning light illuminated. The contact stated that the vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the driver's side air bag needed to be replaced. The mechanic informed the contact of NHTSA Campaign Number: 16V947000 (Air Bags). The contact called a dealer and was informed that the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590737May 25, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
While driving my 2010 Dodge Ram 1500 Quad Cab, the key fob (FOBIK) has fallen out of the ignition while actively driving. The key can be removed from the ignition while actively driving with little to no effort. Upon this happening, the vehicle sometimes remains fully operable, at times it remains driving but looses speedometer, wipers, heat/ac, running/brake lights and turn signals, or the vehicle will completely shut off, losing all function and drivability to include power steering. In one instance, the vehicle remained driving but lost wipers and lights during a night time storm. On another occasion, the vehicle lost all drivability traveling at a high rate of speed at night with traffic on a highway in a rural area with no streetlights. This defect has provided for a multitude of highly dangerous events while driving. There IS a recall (recall ref K08) describing this exact issue, however my VIN was not included in the recall and is not being recognized and or honored for recall repair by local Chrysler Dodge Dealerships or by Chrysler Headquarters. Chrysler Headquarters customer service communicated it is the responsibility of the NHTSB to add my VIN to the recall in order for the repair or replacement of the faulty WIN module along with replacement and programming of key fobs to be covered. This repair is estimated to cost $2500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573257February 22, 2024
ELECTRICAL SYSTEM
WIN module failure. When driving down the road/highway, the vehicle will turn off with no warning of any problems. The key can be removed while the vehicle is still running. The vehicle will start up with the key cranked diagonally but when released the vehicle dies making it more difficult to start the vehicle after it dies while driving down the road/highway. When a bump is hit in the road the key moves and the vehicle dies. We have spoken to the local Dodge dealership who confirmed that it is a WIN module issue while servicing the vehicle due to other recalls as well as several locksmiths.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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