Dodge Ram Complaints

27,062 consumer complaints on file.

#11099036May 31, 2018
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL* THE CONTACT OWNS A 2007 DODGE RAM 1500. AFTER ACTIVATING THE CRUISE CONTROL AND SETTING THE DESIRED SPEED, THE VEHICLE ACCELERATED EVEN AFTER THE CONTACT STOPPED DEPRESSING THE ACCELERATOR PEDAL. THE DRIVER WAS UNABLE TO IMMEDIATELY DEACTIVATE THE CRUISE CONTROL. THE CONTACT STATED THAT THE FAILURE OCCURRED ON SEVERAL DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER IN TAMPA, FL. ON MULTIPLE OCCASIONS; HOWEVER, THE FAILURE COULD NOT BE DUPLICATED AND NO FAILURE WAS FOUND. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 500. *TT THE CONSUMER STATED SOLD VEHICLE AFTER LESS THAN 1 YEAR OF OWNERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099045May 31, 2018
UNKNOWN OR OTHER
DASH IS CRACKING EVERYWHERE. ALSO THE VIN PLATE HAS ALSO FALLEN AND CANNOT BE READ BY POLICE AND OR STATE PATROL. THIS IS NOW AN ISSUE BECAUSE OF THAT AND THE SHARP PIECES THAT KEEP FALLING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099072May 31, 2018
STEERING, SUSPENSION
WHILE DRIVING MY 2007 DODGE 3500 RAM 6.7L DUAL, 6SPD MANUAL, PULLING MY CAMPER (WELL WITHIN TOWING LIMITS,) I WENT OVER A BUMP ON AN OVERPASS. THE VEHICLE BEGAN JUMPING AROUND VIOLENTLY AND I LEFT THE ROADWAY DUE TO LOSS OF STEERING AND BRAKE FUNCTION. THE EVEN WAS SO VIOLENT, MY RADIATOR BROKE, AND I LOST ALL OF MY COOLANT. MY "FRONT END" WAS DESTROYED, AS WELL AS MANY SYSTEMS DAMAGED. THE INTERIOR OF THE TRUCK SUFFERED DAMAGE AS WELL. THERE ARE MANY NOISES, VIBRATIONS, AND SMELLS THAT HAVE NOT GONE AWAY. I FOUND OUT THAT THIS IS A PROBLEM SO COMMON, THAT IT HAS A NICKNAME, "THE DEATH WOBBLE." I FOUND OUT THAT THERE IS A SAFETY RECALL BEGINNING THE YEAR AFTER MY MODEL. AFTER SOME RESEARCH, MY MODEL YEAR HAS THE SAME PARTS DESCRIBED IN THE AFFECTED MODEL YEARS. THIS IS A COMMON OCCURRENCE, SEEMINGLY WELL KNOWN TO DODGE. I WAS TOLD BY A CERTIFIED SHOP THAT IT IS NOT SAFE TO DRIVE. THEY SHOWED ME SEVERAL AFTERMARKET PARTS DESIGNED TO ELIMINATE THIS PROBLEM. THE STEERING SYSTEM ALONE WAS QUOTED AT $3,000 TO REPAIR. THE RADIATOR WAS DISTURBINGLY EXPENSIVE. MY EXHAUST SYSTEM WAS DAMAGED AND PARTS OF IT FELL OFF. THERE IS AN EXHAUST LEAK. NOT TO MENTION, THAT I ALMOST FLEW OFF OF AN OVERPASS. MY TRUCK HAS BEEN BABIED ITS ENTIRE LIFE, AND LOOKS NEW. WHEN I CONTACTED DODGE, THEY WERE UNWILLING TO HELP. I TOLD THEM THAT THIS IS THE SAME PROBLEM COVERED BY THE RECALL IN VEHICLES CONTAINING ALL OF THE AFFECTED PART NUMBERS AS MINE. I TOLD THEM THAT I COULD HAVE BEEN KILLED IN THIS EVENT, AND THAT THE PROBLEM HAS PERSISTED TO THE POINT WHERE IT IS UNSAFE TO DRIVE. THE REPAIRS FOR THE DIRECTLY AFFECT DAMAGES COULD BE NEARING $10,000 ACCORDING TO THE CERTIFIED SHOP IT WAS BROUGHT TO. THIS DOESN'T ACCOUNT FOR COMPONENTS THAT HAD A REDUCTION IN LIFESPAN FROM THIS EVENT. I JUST WANT MY FRONT END REPAIRED SO THAT I CAN DRIVE OR SELL IT. HAVEN'T USED MY CAMPER SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099087May 31, 2018
AIR BAGS
I HAD THE TAKATA AIRBAG RECALL COMPLETED AT THE LOCAL DODGE DEALERSHIP (AUTO NATION, CHRYSLER, DODGE, JEEP, RAM SOUTHWEST, 7980 W. TUFTS AVE., LITTLETON, CO 80123), AND I CAN TELL THAT MY AIRBAGS WERE NOT REPLACED. THEY APPEAR TO HAVE BEEN WIPED DOWN, AS THERE IS DIRT IN PATTERNS OF THE TEXTURE AND CRACKS. A NEW AIRBAG WOULD NOT BE DIRTY. IT IS MY UNDERSTANDING THAT THE AIRBAGS SHOULD HAVE BEEN REPLACED, AS THE PAPERWORK THAT I RECEIVED AFTER PICKING UP MY TRUCK FROM THE SERVICE DEPARTMENT AT THE DODGE DEALERSHIP SAYS THAT THE AIRBAGS WERE REPLACED. I WILL INCLUDE PHOTOS WITH THIS REPORT. THE AIRBAG RECALLS WERE PERFORMED ON 05/25/2018, AND TODAYS DATE IS 05/31/2018. THE DIRT ACCUMULATED IN THE CREASES OF THE AIRBAGS, AND WITHIN THE TEXTURE OF THE AIRBAGS, IS NOT INDICATIVE OF SIX TO SEVEN DAYS WORTH OF DUST ACCUMULATION. UPON FIRST GLANCE WHEN PICKING UP THE TRUCK THE AIRBAGS LOOKED CLEAN; HOWEVER, AFTER CLOSE INSPECTION, TODAY, IT IS EVIDENT THAT THEY WERE NOT REPLACED. THE INVOICE FROM THE DODGE DEALERSHIP INDICATES 1 PART ISSUED FOR THE DRIVER AIRBAG AND 1 PART ISSUED FOR THE PASSENGER AIRBAG, INDICATING THAT THEY SHOULD HAVE BEEN REPLACED. PLEASE NOTE THAT A THIRD RECALL WAS ADDRESSED, WHICH WAS THE REPLACEMENT OF THE STEERING LINKAGE, WHICH IS CLEARLY A NEW PART ON MY TRUCK. THE ISSUE WITH THE VEHICLE OCCURRED AT THE DEALERSHIP SERVICE DEPARTMENT, WHEN PARTS WERE TO BE REPLACED PER A SAFETY RECALL, BUT WERE NOT REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098734May 30, 2018
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE AN ABNORMAL GRINDING SOUND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE REAR AXLE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS ALSO MADE AWARE OF NHTSA CAMPAIGN NUMBER: 10V656000 (SUSPENSION); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT ONLY NHTSA COULD ADD VINS TO THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098784May 30, 2018
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
ALL LIGHTS (HEADLIGHTS, TAILLIGHTS, ETC.) COME ON WHILE VEHICLE TURNED OFF AND TURN OFF WHILE VEHICLE IS RUNNING. ALSO, WINDSHIELD WIPERS AND WASHERS RUN ALL THE TIME AND CAN NOT BE TURNED OFF. DRAINS BATTERY WHILE NOT RUNNING, THEN WILL NOT START. FACTORY TRAINED MECHANIC SAYS IT IS A "BAD TIPM" (TOTALLY INTEGRATED POWER MODULE), AND THE DEALERSHIP CAN NOT ORDER A NEW TIPM AS DODGE DOES NOT MAKE THESE ANYMORE (VEHICLE IS 12 YEARS OLD). MY VEHICLE IS PRACTICALLY USELESS AND NOW VALUELESS, AS I CAN NOT GET NEEDED PARTS TO REPAIR. MY EXPERIENCE HAS BEEN THAT AFTERMARKET PARTS (INCLUDING FAN CLUTCH FOR THIS VEHICLE) DOES NOT WORK WELL AND END UP NEEDING REPLACEMENT ALMOST AS SOON AS REPAIRS ARE DONE. THIS REALLY SUCKS THAT AN AMERICAN AUTO MANUFACTURER CAN FAIL TO MAKE PARTS AVAILABLE FOR 12 YEAR OLD VEHICLES. I GUESS THEY NEED TO SELL A NEW ONE THAT BAD! NOT ANOTHER DODGE, FOR SURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098786May 30, 2018
WHEELS
WHEEL STUD FAILURE - REAR WHEELS. WHEEL STUDS SHOW EXCESSIVE WEAR, STRETCHING AND COMPRESSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098803May 30, 2018
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 10 MPH, THE POWER STEERING GEAR BOX SIDE BOLT SHEARED IN HALF. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED. THE MECHANIC INFORMED THE CONTACT OF A POSSIBLE RECALL, BUT THE CONTACT DID NOT HAVE THE RECALL INFORMATION AVAILABLE. THE CONTACT CALLED LITHIA CHRYSLER JEEP DODGE OF GRANTS PASS (1421 NE 6TH ST, GRANTS PASS, OR 97526) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL FOR THE FAILURE. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 152,073.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098881May 30, 2018
POWER TRAIN, STEERING
IN MOTION THE STEERING IS VERY LOOSE. THE STEERING WHEEL WILL TRAVEL VERY OFTEN FROM 3 O'CLOCK TO 9 O'CLOCK AND HOPEFULLY, I AM STILL GOING STRAIGHT. THE TRUCK WILL DRIFT TO THE RIGHT AND HAVE TO OVERSTEER TO GET THE TRUCK IN THE TRAVEL LANE. I REPLACED STEERING GEAR BOX, BALL JOINTS, TIE RODS, STEERING ROD, TRACK BAR, RACK, AND PINION. THIS IS AN ONGOING PROBLEM FOR A NUMBER OF YEARS. TRANSMISSION PLASTIC PART IS BROKEN SO THERE HAS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098443May 29, 2018
SERVICE BRAKES, POWER TRAIN, STEERING
VEHICLE CUTS OFTEN WITHOUT ANY INDICATION THAT ANYTHING IS WRONG. IT DOES IT ANY SPEED AND THERE IS NO POWER STEERING, NO BRAKES. THIS HAPPENED THE FIRST TIME AT FREEWAY SPEED AND NEARLY CAUSED A REAR END COLLISION BECAUSE OF THE SUDDEN AND NEARLY UNCONTROLLABLE STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098491May 29, 2018
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
VEHICLE ENGINE INTERMITTENTLY SHUTS DOWN / POWERS OFF WHEN SLOWING DOWN. THIS HAS HAPPENED NUMEROUS TIMES AND THE ISSUE SEEMS TO BE GETTING WORSE EVEN AFTER REPAIRS. THIS IS A MAJOR SAFETY HAZARD AND COULD CAUSE SERIOUS INJURIES. 4/16/18 ENGINE DIED 3 TIMES ON THE WAY HOME FROM PICKING UP MY DAUGHTER FROM SCHOOL, 5/1/18 DRIVING ON FM 2100 GOING APPROX 45 MPH VIHLE COMPTELY SHUT OFF AT THE INTERSECTION OF FM 2100 & FOLEY RD, WAS ALMOST REAR ENDED. 5/23/18 SLOWING DOWN TO TURN ON A 2 WAY STREET TAKING MY DAUGHTER TO SCHOOL MY ENGINE SHUT OFF AND I ALMOST HIT A VEHICLE HEAD ON WITH MY KIDS IN MY TRUCK. THIS TIPM HAS BEEN REPLACED, FLOOR BOARD GETS EXTREMELY HOT AT TIMES, FUEL PUMP & EXTERNAL RELAY, ISSUES WITH STARTING AND DIEING SINCE APPROX. NOV 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098624May 29, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2012 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PAYTON DODGE CHRYSLER JEEP RAM IN CLINTON, ARKANSAS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098693May 29, 2018
ENGINE
ENGINE SHUTS OFF AT LOW SPEEDS WHILE DRIVING, VERY HAZARDOUS. NOTICE ESPECIALLY AFTER I FILL THE GAS TANK UP. WHEN ENGINE SHUTS OFF, YOU LOOSE POWER STEERING ADN BRAKES. HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098348May 28, 2018
STEERING
POPING NOISE IN THE STEERING WHILE THE VEHICLE IN MOTIONAND DEALERSHIP CHARGE ME $1,642.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098346May 28, 2018
POWER TRAIN
DEALERSHIP IS NOT TENDING TO THE RECALL.. KEEP SAYING PART IS NOT AVAILABLE. BEEN ABOUT 8 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098139May 27, 2018
POWER TRAIN
REAR END LOCKED UP GOING DOWN HIGHWAY AT APPROXIMATELY 45 MPH, SENT ME SLIDING INTO THE SLOW LANE AND THEN OFF OF THE HIGHWAY INTO A DRIVEWAY COMING TO A HALTING STOP WITH MY TAILGATE WAS STILL PARTIALLY IN A HEAVILY TRAVELED HIGHWAY. THE DRIVESHAFT ALSO DROPPED DOWN AND EVENTUALLY CAME COMPLETELY OFF AND I HAD TO CALL A ROLL BACK TO COME GET TRUCK. I HAVE HAD THIS 2002 TRUCK FOR THE PAST 11 YEARS AND I HAVE NEVER BEEN NOTIFIED BY DODAGE THAT THIS COULD BE A MAJOR ISSUE. ALL IN ALL IT HAS BEEN A GOOD TRUCK. THIS INCIDENT REALLY SCARED ME, AS I WORK OUT OF THIS TRUCK WITH MY BUSINESS AND NOW I HAVE TO SUFFER A LOSS FOR NOT BEING ABLE TO WORK UNTIL I SPEND A GOOD SOME OF MONEY TO FIX THIS ISSUE SO I AM ABLE TO USE IT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098146May 27, 2018
POWER TRAIN
VEHICLES TRANSMISSION WILL DEFAULT INTO 4TH GEAR. AT 75 MPH ON THE FREEWAY, MY TRUCK BEGAN LURCHING AND THE RPM FLUCTUATED THEN THE TRANSMISSION DOWNSHIFTED ON ITS OWN AND WOULD NOT SHIFT FROM 4TH GEAR. I LIMPED THE TRUCK TO MY DESTINATION, AND CONTACTED RAM CUSTOMER CARE WHO PUT ME IN TOUCH WITH MY LOCAL DEALER. STILL WAITING ON THE APPOINTMENT TO HAVE MY TRANSMISSION CHECKED. NOTE THAT I COULD NOT MANUALLY SHIFT THE TRANSMISSION UP OR DOWN EITHER. I WAS STUCK IN 4TH GEAR, AT 75MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098171May 27, 2018
UNKNOWN OR OTHER
MY 2001 DODGE RAM 1500 DASHBOARD IS A WRECK ITS BROKEN IN LITTLE PIECES AND WILL FLY TO THE FRONT SEAT AND THE BACK SEAT AND SOMETIMES HITS WIFE AND THE GRANDKIDS IN THE BACK SEAT. THIS REALLY NEEDS A RECALL BECAUSE SOME COULD FLY OFF AND GET IN EYES AND MIGHT HAVE AN ACCIDENT. I HOPE AND PRAY THAT THE DASHBOARD PIECES DONT HURT WIFE OR GRANDKIDS OR ME.PLEASE RECALL THE DASHBOARDS SO NO MORE WILL GET HURT OR EVEN KILLED. TKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098130May 26, 2018
ELECTRICAL SYSTEM
PICKUP ELECTRICAL SYSTEM WILL SHUT OFF WHILE DRIVING. REQUIRES TURNING THE IGNITION TO RESTART. DOES WHEN DRIVING ON SMOOTH OR BUMPY ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098037May 25, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
AFTER I REFUEL, WHETHER IT'S 10 GAL. OR TOP IT OFF, THE TRUCK WILL STALL EVERYTIME AS I DRIVE JUST THE FIRST SEVERAL MILES(MAYBE AS SOON AS 100 YARDS OR UP TO 10-12 MILES OR SO). IT ONLY HAPPENS WHEN I COME TO A STOP, LIKE AT A RED LIGHT OR AT LOW SPEED MAKING A TURN. IT ALWAYS STARTS BACK UP, NOT ALWAYS EASILY THOUGH. OF COURSE WHEN THIS HAPPENS, POWER BRAKES AND POWER STEERING IS LOST. THIS HAS PUT ME IN A COUPLE OF DANGEROUS SITUATIONS WHILE MAKING A TURN AND SUDDENLY LOSE POWER STEERING. AFTER IT'S STALLED SEVERAL (4-5) TIMES, IT SEEMS TO RECOVER UNTIL I REFUEL AGAIN AND WE START ALL OVER. THIS IS DEFINITELY A MAJOR SAFETY ISSUE AND A RECALL NEEDS TO HAPPEN TO FINALLY FIX THIS RECURRING PROBLEM THAT HAS BEEN HAPPENING FOR SOME TIME NOW. I PURCHASED THIS VEHICLE NEW AND DIDN'T HAVE A PROBLEM FOR THE FIRST 40,000 OR SO MILES. IT NOW HAS 65,000 MILES AND THIS PROBLEM RE-OCCURS WITH EVERY SINGLE REFUEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Ram