Dodge Ram Complaints

27,062 consumer complaints on file.

#11149520November 5, 2018
POWER TRAIN
REAR END MADE LOUD WHINING NOISE AND KNOCKING BEFORE THE DRIVESHAFT BECAME COMPLETE DISCONNECTED AND THE REAR END SEIZED UP. THE VEHICLE WAS IN MOTION ON A HIGHWAY WHEN THIS HAPPENED-EXTREMELY DANGEROUS. THIS APPEARS TO BE THE SAME ISSUE COVERED UNDER NHSTA RECALL # 13V-038.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149564November 5, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND A RED THUNDERBOLT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BENCHMARK CHRYSLER DODGE JEEP RAM (LOCATED AT 1313 GRANTS MILL WAY, BIRMINGHAM, AL 35210, (205) 957-1313) WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE AND FUEL PUMP RELAY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149560November 5, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM
A FEW YEARS AFTER THE VEHICLE WAS PURCHASED, THE DASH BEGAN TO DEVELOP CRACKS AND HOLES. THIS HAS GOTTEN WORSE AND WORSE TO THE POINT WHERE A DASH COVER HAD TO BE PURCHASED TO AVOID THINGS FALLING DOWN BEHIND THE INSTRUMENT CLUSTER. CURRENTLY, THERE IS MORE MISSING THAN STILL IN PLACE IN THE VEHICLE. THIS IS A COMMON PROBLEM IN THIS GENERATION, AND DODGE HAS NOT ADDRESSED IT, OTHER THAN TO CLAIM IT IS STRICTLY COSMETIC. THE PLASTIC PIECES ARE EXTREMELY SHARP, AND HAVE RESULTED IN A NUMBER OF SUPERFICIAL CUTS WHEN WORKING ON THE DEFROST VENTS, OR WHEN ADJUSTING THE CARPETED DASH COVER. OTHER PIECES HAVE FALLEN INTO THE VENTS AND THEN BEEN EJECTED INTO BOTH DRIVER AND PASSENGER'S FACES WHEN THE AIR CONDITIONER/HEATER ARE TURNED ON. PIECES OF PLASTIC RATTLE BEHIND THE DASH, AND HAVE FALLEN INTO THE AIR CONDITIONER CONTROLS AND RADIO HARNESS, POSSIBLY BEING THE CAUSE OF THE FAILURE OF THE FRONT SPEAKERS (BUT NOT VERIFIED) IF THEY HAVE CUT THE WIRES. IF THE AIRBAG DEPLOYS, THE PERDON IN THE SEAT IS LIKELY TO BE BLINDED OR DISFIGURED FROM THE AMOUNT OF DANGEROUSLY SHARP SHRAPNEL, ASSUMING IT HAS NOT ALREADY BEEN CUT AND RENDERED USELESS. REPLACEMENT DASHES FROM DODGE ARE PRICED AT NEARLY $1,000, WHICH IS A RIDICULOUSLY EXORBITANT AMOUNT TO EXPECT CUSTOMERS TO PAY IN ORDER TO FIX A DEFECTIVE PRODUCT INSTALLED BY THE COMPANY. OVERLAYS OF DECENT QUALITY COST NEARLY A THIRD OF THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145187November 4, 2018
STEERING, WHEELS
SIGMA TIRES STAMPEDE TIRES -265 75 16 AT SPLITTING TREAD AND COMING APART -TOLD RECALL ONLY LAST TEN* YEARS**-NOTHING TO DO AND NO REPLACEMENT-TIRE KINGDOM* TRUCK VIBRATES AND SHAKES, LOUD THUD,THUD, NOISE(IN MOTION) AFFECTS STEERING AS WOBBLES ALWAYS*HAD ISSUES AS ROUGH**RIDING OVER THE YEARS AND NEVER KNEW WHY*
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145259November 4, 2018
AIR BAGS, FUEL/PROPULSION SYSTEM, SEAT BELTS
TAKATE RECALL/I I CALLED YOUR OFFICE ABOUT 09/05/18, AND YOUR OFFICE GAVE ME FORD DEALER IN CHATTANOOGA, TN. I CALL THEM ON 09/06/18 , THIR OFFICE SAID THAY WOULD CALL ME WHEN THEY GOT THE PARTS IN, THAT WAS 80 DAYS AGO ( WAT NOW )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145267November 4, 2018
AIR BAGS
I GOT A RECALL LETTER MULTIPLE TIMES. EVERYTIME I TRY TO SCHEDULE AN APPOINTMENT WITH MY LOCAL DEALER THEY SAID THEY DONT HAVE THE PART AVAILABLE. IT HAS BEEN MORE THAN 2 YEARS SINCE I OWNED MY VEHICLE AND THREE DEALERS SAID THEY WILL CALL ME BACK WHEN THEY HAVE THE PART AVAILABLE. I EVEN TRIED CALLING A DEALER FROM A DIFFERENT STATE BECAUSE I MOVED. NO SUCCESS. RECALL CODE R26
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145135November 3, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TIMP FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145163November 3, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
MY 2012 RAM 1500 HAS A KNOCKING SOUND COMING FROM THE ENGINE COMPARTMENT AND IT USUALLY FADES OUT AFTER RUNNING THE ENGINE A LITTLE WHILE. ALSO THE THE POWER DOOR LOCKS WILL NOT LOCK OR UNLOCK USING THE SWITCH AND THE FRONT PASSENGER SIDE WINDOW WILL NOT ROLL DOWN. THE AIR CONDITIONER SEEMS TO RUN WARM FROM TIME TO TIME AND HAS BEEN FILLED A FEW TIMES BUT NO LEAKS WERE DETECTED. THESE ISSUES HAPPENED OVER A COUPLE OF YEARS OWNING THIS TRUCK. I PURCHASED THIS TRUCK WITH AROUND 30,000 MILES IN 2013/2014 IT NOW HAS 50,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144836November 2, 2018
STRUCTURE:BODY
THE OIL PAN ON MY 2010 DODGE RAM 1500 IS RUSTED THROUGH SO THE OIL LEAKS OUT ANY TIME THE MOTOR IS RUNNING. I HAVE HAD TO ADD AS MUCH AS 1 QUART OF MOTOR OIL AFTER DRIVING ONLY 50 MILES. THIS SHOULD BE A RECALL BECAUSE IF THE OIL ALL DRAINS OUT THEN THE MOTOR WILL SEIZE UP AND THE WHOLE TRUCK BECOMES GARBAGE! IT FEELS LIKE IT WAS MADE OF VERY THIN/CHEAP METAL BECAUSE WHEN I TIGHTEN THE OIL DRAIN PLUG, THE WHOLE END OF THE OIL PAN FLEXES UNDER VERY LITTLE TORQUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144970November 2, 2018
POWER TRAIN
A PINION NUT IN THE DRIVETRAIN FAILED DURING NORMAL USE WHILE DRIVING DOWN A HIGHWAY AT 65 MPH, THE MAIN DRIVESHAFT SEPARATED FROM THE TRUCK AND SHEARED HALF OF THE TRANSFER CASE OFF. THE DRIVESHAFT ALSO DESTROYED THE REAR DIFFERENTIAL AND DAMAGED A LARGE ARE OF THE UNDER CARRIAGE. THIS BUT WAS UNDER RECALL AND AN ACCREDITED DEALERSHIP MADE THE INITIAL REPAIR BY REPLACING THE TRANSFER CASE AND DRIVESHAFT. THE REAR DIFFERENTIAL WAS REPAIRED. AFTER THE REPAIRS WERE MADE THE TRUCKS DRIVETRAIN WOULD NOT OPERATE CORRECTLY AND WOULD TRY TO SHIFT ITSELF INTO 4WD INTERMITTENTLY WITHOUT THE TRANSFER CASE SELECTOR BEING MOVED. THE DEALERSHIP WAS UNABLE TO TROUBLESHOOT THE PROBLEM FOR A NUMBER OF WEEKS BUT FINALLY DISCOVERED THE TRANSFER CASE MOTOR WAS BROKEN AND THAT THE INITIAL REPAIR SHOULD HAVE INCLUDED THIS PART AS IT WAS OBVIOUSLY DAMAGED IN THE INCIDENT BUT COULD NOT MAKE THE REPAIR BECAUSE IT WASN'T LISTED ON THE INITIAL REPAIR. FCA REFUSED TO REPLACE THE PART AND WOULD NOT ACCEPT AN APPEAL TO HAVE THE CASE REVIEWED TO INCLUDE THE NEW INFORMATION AS THE AREA MANAGER RESPONSIBLE FOR OUR CLAIM CLOSED IT WITHOUT ALLOWING THE NEW TROUBLESHOOTING RESULTS TO BE CONSIDERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144824November 2, 2018
EXTERIOR LIGHTING
WHEN DRIVING AT NIGHT THE HEADLIGHTS ARE NOT BRIGHT ENOUGH, THE PLASTIC HAS BEEN CLEANED, THE LIGHT BULBS HAVE BEEN REPLACED AND WE STILL CAN NOT SEE THE ROAD AT NIGHT. WE HAVE HIT DEER TWICE, AND WIFE HIT A LIGHT POLE IN A PARKING LOT BECAUSE IT WAS NOT WORKING AND THE LIGHTS ON THE TRUCK DIDN'T LIGHT IT UP SO MY WIFE COULD NOT SEE WHERE SHE WAS TURNING, I AM TRYING TO SEE IF ANYONE ELSE HAS HAD THE SAME PROBLEMS WITH HEADLIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144463October 31, 2018
SERVICE BRAKES
BRAKE TRANSMISSION SHIFT INTERLOCK RECALL. RECALL DATE: 12-20-2017 FCA RECALL # T79 NHTSA RECALL # 17V-821 I HAVE BEEN TRYING TO GET MY TRUCK IN FOR SAFETY RECALL TO MULTIPLE DODGE/RAM DEALERSHIPS AND HAVE BEEN TOLD NUMEROUS TIMES EITHER PARTS ARE NOT AVAILABLE, PARTS ARE ON BACK ORDER, IT COULD TAKE MORE THAN 6-9 MONTHS TO GET THE PARTS, AND NOW, I AM BEING TOLD THAT THE REPAIR SHOPS ARE NOT EVEN ALLOWED TO PUT IN ORDERS FOR THE RECALL PARTS AND HAVE A BLOCK ON ORDERING. I HAVE NEVER BEEN ABLE TO GET AN ESTIMATED TIME AS TO WHEN I CAN EXPECT PARTS TO BECOME AVAILABLE AND HAVE BEEN TOLD THAT IT COULD TAKE UP TO ANOTHER YEAR OR MORE TO GET THE RECALL FIXED. I WAS TOLD BY EVERY SERVICE ADVISER NOT TO COME IN TO MY APPOINTMENTS OR SCHEDULE AN APPOINTMENT BECAUSE THEY CAN NOT DO ANYTHING FOR ME AT THIS TIME AND DO NOT KNOW WHEN THEY WILL BE ABLE TO ORDER PARTS. THEY TOLD ME TO CALL BACK IN 2 MONTHS OR MORE TO CHECK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144591October 31, 2018
FUEL/PROPULSION SYSTEM
WHEN I START MY 2010 RAM 1500 THERE IS A LOUD TICK COMING FROM THE EXHAUST MANIFOLD, FROM THE BOLTS BREAKING DUE TO THE MATERIAL USED. THIS IS A SAFETY ISSUE BECAUSE OF THE RISK OF EXHAUST FUMES ENTERING THE CAB THROUGH THE VENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144131October 30, 2018
POWER TRAIN
DRIVING ABOUT 35 MPH AND A WHIRRING STARTED IN THE REAR END. ONLY HAPPENED WHEN I WAS COASTING, NOT WHEN GAS WAS APPLIED OR BRAKES. AFTER ABOUT 15 MINUTES OF DRIVING AND SEVERAL STOPS THE DRIVE SHAFT FELL OFF. I WAS COASTING DOWN HILL ON A TWO LANE ROAD AS THE NOISE GOT VERY LOUD. FIRST THERE WAS A CLUNK AND OBVIOUSLY SOMETHING WAS DRAGGING UNDERNEATH, WHICH I THOUGHT WAS THE MUFFLER. THERE WAS NO WHERE TO STOP ON THE ROAD SO CONTINUED TO COAST. LESS THAN 5 SECONDS LATER ANOTHER CLUNK AND THEN IT WAS QUIET, PIECE HAD FALLEN OFF. I WAS ABLE TO PULL TO SIDE OF ROAD BUT VEHICLE WAS INOPERABLE. ESTIMATE FROM DEALERSHIP IS TO REPLACE DRIVE SHAFT AND WHOLE REAR END ASSEMBLY, $6200. ONLY EXPLANATION GIVEN WAS THAT A U-JOINT BROKE AND FELL OFF. DRIVE SHAFT FALLING OUT DAMAGED WHOLE REAR END ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143754October 29, 2018
VEHICLE SPEED CONTROL, STEERING
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING OUT OF THE DRIVEWAY, AN ABNORMAL SQUEAKING NOISE OCCURRED COMING FROM THE STEERING WHEEL. THE CONTACT ALSO STATED THAT WHEN MAKING TURNS, AN ABNORMAL SCRAPING NOISE OCCURRED COMING FROM THE STEERING WHEEL. THERE WERE NO WARNING LIGHTS ILLUMINATED. IN ADDITION, THE CONTACT ALSO STATED THAT WHILE THE DRIVER WAS AT A STOP LIGHT AND TO GO THE VEHICLE JERKED, THEN FAILED TO ACCELERATE. THE CONTACT COASTED TO THE SIDE OF THE ROAD POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. NO WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED HAYES CHRYSLER DODGE JEEP RAM OF GAINESVILLE ((770) 535-2835, 3115 FRONTAGE RD, GAINESVILLE, GA 30504) WHERE IT WAS DETERMINED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 301,932.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143387October 27, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
INTERMITTENT TURN SIGNAL FAILURE. TURN LEFT SIGNAL ON, AND FLASH THEN RIGHT SIGNAL WILL OCCASIONALLY FLASH. SOMETIMES LEFT AND RIGHT WILL ALTERNATE. THIS IS NOT THE SAME AS EMERGENCY FLASHERS WHERE BOTH LIGHTS ARE ON AT THE SAME TIME. THIS IS DANGEROUS, I'M IN A LEFT TURN LANE WITH MY LEFT BLINKER ON BUT MY TRUCK IS TELLING OTHER DRIVERS THAT I WANT TO TURN RIGHT. THE FAILURE, ERRATIC BEHAVIOR IS RANDOM AND INTERMITTENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142816October 26, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 RAM 3500. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED WITH THE ENGINE OFF, THE TOTALLY INTEGRATED POWER MODULE CAUGHT FIRE. THE CONTACT STATED THAT THEY KEY WAS NOT IN THE IGNITION AT THE TIME OF THE FAILURE. THE CONTACT NOTICED THAT THE HEADLIGHTS WERE FLASHING, THE HORN WAS BEEPING, AND SMOKE APPEARED UNDER THE HOOD. THE CONTACT WAS ABLE TO UNLOCK THE VEHICLE DOORS MANUALLY, OPEN THE HOOD, AND PUT THE FIRE OUT WITH A FIRE EXTINGUISHER. A POLICE AND A FIRE REPORT WERE NOT FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE COLLISION CENTER INSPECTED THE VEHICLE AND FOUND THAT THE TOTALLY INTEGRATED POWER MODULE WAS BURNT. THE COLLISION CENTER REPLACED THE TOTALLY INTEGRATED POWER MODULE AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 164,928. *DT*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11142841October 26, 2018
ENGINE
I WAS INFORMED BY THE CHRYSLER DEALER THAT MY VEHICLE WOULD NOT PASS SAFETY INSPECTION. THE REASON FOR THE FAILURE WAS BECAUSE OF EXHAUST MANIFOLD BOLTS THAT HAVE BROKEN, THEREFORE THE SEAL BETWEEN THE MANIFOLD AND THE ENGINE HAD BEEN COMPROMISED. MY VEHICLE HAS ONLY 60000 MILES ON IT. AFTER FURTHER RESEARCH IT IS EVIDENT THAT THIS IS A KNOWN ISSUE WITH MY VEHICLE AND ENGINE COMBINATION. THERE ARE VAST AMOUNTS OF COMPLAINTS CONCERNING THIS EXACT ISSUE AND HOW TO REMEDY THIS DESIGN FLAW. I ATTEMPTED TO REACH OUT TO CHRYSLER SO THEY COULD PERFORM A GOODWILL GESTURE REPAIR. MY ATTEMPT WAS DENIED, WITH NO EXPLANATION AS TO WHY. THE ISSUE WITH THE EXHAUST MANIFOLD BOLTS BREAKING CREATES A SERIOUS SAFETY AND ENVIRONMENTAL CONCERN, AND CHRYSLER IS AT FAULT AND NEEDS TO TAKE RESPONSIBILITY FOR USING INFERIOR BOLTS OR IMPROPER ENGINEERING TECHNIQUES. THE EVIDENCE IS CLEAR, AND WHILE COSTLY, CHRYSLER SHOULD BARE THE COST TO MAKE THESE VEHICLES SAFE AND ENVIRONMENTALLY FRIENDLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142868October 26, 2018
ELECTRICAL SYSTEM
RECENTLY, ON OCTOBER 9TH, 2018, I WAS TRAVELLING ON HIGHWAY 20 IN WASHINGTON STATE ACROSS THE NORTH CASCADES HIGHWAY. WHILE PULLING MY 27' TRAILER, MY TRUCK COMPLETELY SHUT DOWN ON TWO DIFFERENT OCCASIONS. I WAS DRIVING AT 55 MPH ON BOTH OCCASIONS. I REACHED DOWN TO TURN THE KEY AND EVERYTHING CAME BACK ON WHILE I WAS STILL IN MOTION. DURING MY TRIP, I REFUSED TO DRIVE MY TRUCK BECAUSE OF WHAT WAS HAPPENING WITH THE WIN MODULE. ON OCTOBER 23RD, WHILE RETURNING FROM THE TRIP, THE IGNITION DID NOT "ACT UP" ON ME. ON OCTOBER 25TH, I WAS DRIVING THE TRUCK TO MY LOCAL MECHANIC AND I WAS ACCELERATING OUT OF A ROUND-A-BOUT AND THE TRUCK COMPLETELY SHUT DOWN AGAIN. KNOWING THAT THE IGNITION SEEMED SENSITIVE, I REACHED DOWN AND WIGGLED THE FOB AND EVERYTHING CAME BACK ON. I HAD REACHED 35 MPH WHEN THIS HAPPENED. I MADE IT TO THE SHOP AND HAD THE WIN MODULE REPLACED AT A COST OF ABOUT $800, WHICH INCLUDED SOME SOFTWARE UPDATES AND AN ADDITIONAL FOB. IN TALKING WITH THE MECHANICS, JEFF AND GREG, THEY COULDN'T BELIEVE THERE WASN'T A RECALL ON THIS WIN MODULE AS THERE WERE ON OTHERS. HAVING YOUR IGNITION SHUT DOWN WHILE TRAVELLING DOWN A STEEP GRADE WHILE PULLING A TRAILER IS OF GREAT CONCERN TO ME AND MOST LIKELY OTHER PEOPLE AS WELL. I CERTAINLY HOPE THAT THIS WIN MODULE IS RECALLED AND TAKEN CARE OF BEFORE SOMEONE GETS HURT. I'VE ATTACHED A PICTURE OF THE WIN MODULE THAT WAS FAILING. (XXXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142896October 26, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF POWER WHILE DRIVING VARIOUS SPEEDS AND HAULING A TRAILER. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE DEALER (VALUE FORD & CHRYSLER, 205 STATE HWY 9, MORRIS, MN 56267, (800) 568-5431) STATED THAT THERE WERE NO RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ALSO INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT VIN IS NOT VALID UPDATED 12/12/18*JB*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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