Dodge Ram Complaints (2010)

901 consumer complaints on file.

#11173251January 31, 2019
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT THE DEFROSTER FAILED TO DEFROST THE WINDSHIELD. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HADDAD DODGE RAM (3000 HARRIS RD, BAKERSFIELD, CA 93313, (661)-398-0264) WHERE IT WAS DIAGNOSED THAT THE HVAC SYSTEM FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172718January 29, 2019
ENGINE
TRUCK HAS SHUT OFF AT LOWER SPEEDS WHILE TURNING TWICE IN 30 DAYS. VERY SCARY AND SERIOUS POTENTIAL FOR ACCIDENT. TRUCK HAS 114K MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170810January 18, 2019
POWER TRAIN
BROKEN MANIFOLD BOLTS CAUSING TICKING NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170644January 17, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME CONCERNING NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). CHRYSLER DODGE JEEP RAM AT SHERIDAN MOTOR (1812 COFFEEN AVE, SHERIDAN, WY 82801, (307) 763-5884) INDICATED THAT THEY WERE ONLY RECEIVING ONE PART PER WEEK. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11169980January 14, 2019
UNKNOWN OR OTHER
THERE SHOULD BE A RECALL ON THE EXHAUST MANIFOLD BOLTS BREAKING. WHEN THIS HAPPENS THE FUMES COULD ENTER THE CABIN. DODGE KNOWS THIS IS A PROBLEM, THEY FIXED SOME OF THE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166523January 11, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO KINGS DODGE CHRYSLER JEEP RAM (4486 KINGS WATER DR, CINCINNATI, OH 45249) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE CURTAIN AIR BAG HAD A SHORT CIRCUIT THAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 159,650. *TT*JB CONSUMER SEAT BELT/AIRBAG LIGHT WAS VISABLE AT LEAST 2-3 YEARS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164314December 31, 2018
EXTERIOR LIGHTING
I'VE RECENTLY BOUGHT THIS TRUCK JUST ABOUT HAD IT 90 DAYS IN THE THREE MONTHS I'VE HAD THIS VEHICLE I'VE NOTICED BOTH HEAD LIGHTS WILL GO OUT AT RANDOM WHILE DRIVING, SITTING STILL OR TURNING. I'VE REPLACED THE BULBS 4 TIMES TO NO AVAIL, IT APPEARS AFTER SOME RESEARCH THAT THIS IS A COMMON PROBLEM WITH THESE 2500 TRUCKS. AFTER SPENDING HUNDREDS OF DOLLARS I AM COURIOUS AS TO WHY CHRYSLER HAS NOT ISSUED A RECALL. I FOR ONE FEEL THIS ISSUE IS A MAJOR SAFETY CONCERN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161940December 17, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V474000 (POWER TRAIN) AND 17V821000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TRI-LAKES MOTORS (180 STATE HWY F, BRANSON, MO 65616, (417) 334-7543) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161209December 13, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ORIGINAL TIPM FAILED AT 151000 MILES CAUSING FRONT TURNING SIGNALS TO MALFUNCTION. THE TIPM CONTROLS ALL ELECTRICAL COMPONENTS AND SENSORS THROUGHOUT THE ENTIRE VEHICLE INCLUDING FUEL PUMPS AND AIR BAGS. I WAS DRIVING MY VEHICLE ON A CITY STREET WHEN AN ALARM DISPLAYED ON THE INSTRUMENT PANEL NOTING A FRONT RIGHT TURN SIGNAL LAMP NEEDS REPLACEMENT. I REPLACED THE BULB PER REPLACEMENT BULB NUMBER SPECIFIED IN THE OWNERS MANUAL. ALSO, REPLACED THE TURN SIGNAL MULTI SWITCH WHICH BOTH ITEMS DID NOT RESOLVE THE ISSUE. MADE THE DECISION TO HAVE A CERTIFIED MECHANIC TO DIAGNOSE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160911December 12, 2018
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT THE REAR DIFFERENTIAL FAILED. WHILE DRIVING 35 MPH, THE CONTACT FELT A STRONG SHAKE AND A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO A SAFE AREA AND DISCOVERED THAT THE REAR DIFFERENTIAL SEPARATED FROM THE VEHICLE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO A MECHANIC WHO DIAGNOSED THAT THERE WERE METAL SHAVINGS FOUND IN THE REAR DIFFERENTIAL. THE CONTACT ALSO STATED THAT THE COMPUTER HEAD UNIT THAT CONTROLLED THE HEATING, RADIO, AND DEFROSTER FAILED. AS A RESULT, THE DEFROSTER DID NOT OPERATE AND THE HEAT ONLY BLEW ONTO THE FLOORBOARD. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN CHRYSLER DEALER FOR THE COMPUTER HEAD UNIT. THE DEALER INSPECTED THE VEHICLE AND ADVISED THAT THE COMPUTER HEAD UNIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER ADVISED THAT THERE WAS A TECHNICAL SERVICE BULLETIN FOR THE REAR DIFFERENTIAL FAILURE AND A RECALL WAS NOT ISSUED FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153001November 21, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
WHILE I WAS DRIVING 30 MPH ON A CITY STREET, MY TRUCK TURNED OFF UNEXPECTEDLY AND DISABLED THE POWER STEERING AND POWER BRAKING MAKING IT VERY DIFFICULT TO MANEUVER. I DID NOTATE THE THROTTLE CONTROL WARNING LIGHT DID COME ON. THIS HAPPENED TO ME AGAIN IN A PARKING GARAGE WHILE I WAS LEAVING, AGAIN DISABLING THE POWER STEERING AND POWER BRAKING, THOUGH I WAS FORTUNATE ENOUGH NOT TO HIT ANY CARS WHILE I WAS TURNING. MY IGNITION SWITCH 'WIN' MODULE NOW ACTS UP OCCASIONALLY AND THE TRUCK WILL TURN OVER FOR A SECOND, AND THEN IMMEDIATELY TURN OFF. I BELIEVE THE ROOT CAUSE IS THE WIN MODULE. PLEASE REFERENCE RECALL # 11V139000 AND 10V200000 AS THIS EXACTLY DESCRIBES HOW MY TRUCK WAS IN MOTION AND WAS SHUT OFF DUE TO A WIN MODULE DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153099November 21, 2018
POWER TRAIN:DRIVELINE:DRIVESHAFT
TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING 25 MPH, THE SOUND OF SOMETHING VIBRATING WAS HEARD COMING FROM THE VEHICLE. THE CONTACT MENTIONED THAT THE REAR WHEELS SEIZED AND THE DRIVESHAFT FRACTURED. THE VEHICLE WAS TAKEN TO RON CARTER CHRYSLER JEEP DODGE OF LEAGUE CITY (3535 GULF FWY, DICKINSON, TX 77539, (281) 206-0656) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS DIAGNOSED FOR THE SAME FAILURE IN 2005. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153122November 21, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN) WAS RECEIVED IN JANUARY OF 2018. AFTER CONTACTING THE LOCAL DEALER (CHYRSLER OF WINONA, 121 HUFF ST, WINONA, MN), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151904November 16, 2018
VISIBILITY/WIPER
I WAS ABOUT TO GO ON A ELK HUNTING TRIP IN WYOMING AND MY MODE SELECTOR DOOR GOT STUCK BLOWING ONLY ON THE FLOOR. MY WINDOWS WOULDNT DEFROST BECAUSE THERE WAS NO HOT AIR WOULD COME OUT OF DEFROST VENTS. LUCKILY IM A DIESEL TECHNICIAN BY TRADE AND HAVE THE ABILITY TO REPAIR PROBLEM. I REPLACED MODE DOOR AND PROBLEM WAS RESOLVED. AFTER READING ONLINE I FOUND OUT THAT THIS IS A VERRY COMMON PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151918November 16, 2018
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT THE POWER STEERING SEIZED WHEN MAKING TURNS AT SLOW SPEEDS. THE VEHICLE WAS TAKEN TO THOMAS CHRYSLER DODGE JEEP (67791 MALL RD, ST CLAIRSVILLE, OH 43950, (877) 268-3302) AND THEY UPGRADED AND REPLACED THE STEERING BOX, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY REPLACED THE POWER STEERING PUMP TO TROUBLESHOOT THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THEY WOULD NOT ASSIST. THE FAILURE MILEAGE WAS 46,000. *TT CONSUMER STATED POWER STEERING GOES OUT AND CANNOT TURN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144836November 2, 2018
STRUCTURE:BODY
THE OIL PAN ON MY 2010 DODGE RAM 1500 IS RUSTED THROUGH SO THE OIL LEAKS OUT ANY TIME THE MOTOR IS RUNNING. I HAVE HAD TO ADD AS MUCH AS 1 QUART OF MOTOR OIL AFTER DRIVING ONLY 50 MILES. THIS SHOULD BE A RECALL BECAUSE IF THE OIL ALL DRAINS OUT THEN THE MOTOR WILL SEIZE UP AND THE WHOLE TRUCK BECOMES GARBAGE! IT FEELS LIKE IT WAS MADE OF VERY THIN/CHEAP METAL BECAUSE WHEN I TIGHTEN THE OIL DRAIN PLUG, THE WHOLE END OF THE OIL PAN FLEXES UNDER VERY LITTLE TORQUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144970November 2, 2018
POWER TRAIN
A PINION NUT IN THE DRIVETRAIN FAILED DURING NORMAL USE WHILE DRIVING DOWN A HIGHWAY AT 65 MPH, THE MAIN DRIVESHAFT SEPARATED FROM THE TRUCK AND SHEARED HALF OF THE TRANSFER CASE OFF. THE DRIVESHAFT ALSO DESTROYED THE REAR DIFFERENTIAL AND DAMAGED A LARGE ARE OF THE UNDER CARRIAGE. THIS BUT WAS UNDER RECALL AND AN ACCREDITED DEALERSHIP MADE THE INITIAL REPAIR BY REPLACING THE TRANSFER CASE AND DRIVESHAFT. THE REAR DIFFERENTIAL WAS REPAIRED. AFTER THE REPAIRS WERE MADE THE TRUCKS DRIVETRAIN WOULD NOT OPERATE CORRECTLY AND WOULD TRY TO SHIFT ITSELF INTO 4WD INTERMITTENTLY WITHOUT THE TRANSFER CASE SELECTOR BEING MOVED. THE DEALERSHIP WAS UNABLE TO TROUBLESHOOT THE PROBLEM FOR A NUMBER OF WEEKS BUT FINALLY DISCOVERED THE TRANSFER CASE MOTOR WAS BROKEN AND THAT THE INITIAL REPAIR SHOULD HAVE INCLUDED THIS PART AS IT WAS OBVIOUSLY DAMAGED IN THE INCIDENT BUT COULD NOT MAKE THE REPAIR BECAUSE IT WASN'T LISTED ON THE INITIAL REPAIR. FCA REFUSED TO REPLACE THE PART AND WOULD NOT ACCEPT AN APPEAL TO HAVE THE CASE REVIEWED TO INCLUDE THE NEW INFORMATION AS THE AREA MANAGER RESPONSIBLE FOR OUR CLAIM CLOSED IT WITHOUT ALLOWING THE NEW TROUBLESHOOTING RESULTS TO BE CONSIDERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144591October 31, 2018
FUEL/PROPULSION SYSTEM
WHEN I START MY 2010 RAM 1500 THERE IS A LOUD TICK COMING FROM THE EXHAUST MANIFOLD, FROM THE BOLTS BREAKING DUE TO THE MATERIAL USED. THIS IS A SAFETY ISSUE BECAUSE OF THE RISK OF EXHAUST FUMES ENTERING THE CAB THROUGH THE VENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144131October 30, 2018
POWER TRAIN
DRIVING ABOUT 35 MPH AND A WHIRRING STARTED IN THE REAR END. ONLY HAPPENED WHEN I WAS COASTING, NOT WHEN GAS WAS APPLIED OR BRAKES. AFTER ABOUT 15 MINUTES OF DRIVING AND SEVERAL STOPS THE DRIVE SHAFT FELL OFF. I WAS COASTING DOWN HILL ON A TWO LANE ROAD AS THE NOISE GOT VERY LOUD. FIRST THERE WAS A CLUNK AND OBVIOUSLY SOMETHING WAS DRAGGING UNDERNEATH, WHICH I THOUGHT WAS THE MUFFLER. THERE WAS NO WHERE TO STOP ON THE ROAD SO CONTINUED TO COAST. LESS THAN 5 SECONDS LATER ANOTHER CLUNK AND THEN IT WAS QUIET, PIECE HAD FALLEN OFF. I WAS ABLE TO PULL TO SIDE OF ROAD BUT VEHICLE WAS INOPERABLE. ESTIMATE FROM DEALERSHIP IS TO REPLACE DRIVE SHAFT AND WHOLE REAR END ASSEMBLY, $6200. ONLY EXPLANATION GIVEN WAS THAT A U-JOINT BROKE AND FELL OFF. DRIVE SHAFT FALLING OUT DAMAGED WHOLE REAR END ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142841October 26, 2018
ENGINE
I WAS INFORMED BY THE CHRYSLER DEALER THAT MY VEHICLE WOULD NOT PASS SAFETY INSPECTION. THE REASON FOR THE FAILURE WAS BECAUSE OF EXHAUST MANIFOLD BOLTS THAT HAVE BROKEN, THEREFORE THE SEAL BETWEEN THE MANIFOLD AND THE ENGINE HAD BEEN COMPROMISED. MY VEHICLE HAS ONLY 60000 MILES ON IT. AFTER FURTHER RESEARCH IT IS EVIDENT THAT THIS IS A KNOWN ISSUE WITH MY VEHICLE AND ENGINE COMBINATION. THERE ARE VAST AMOUNTS OF COMPLAINTS CONCERNING THIS EXACT ISSUE AND HOW TO REMEDY THIS DESIGN FLAW. I ATTEMPTED TO REACH OUT TO CHRYSLER SO THEY COULD PERFORM A GOODWILL GESTURE REPAIR. MY ATTEMPT WAS DENIED, WITH NO EXPLANATION AS TO WHY. THE ISSUE WITH THE EXHAUST MANIFOLD BOLTS BREAKING CREATES A SERIOUS SAFETY AND ENVIRONMENTAL CONCERN, AND CHRYSLER IS AT FAULT AND NEEDS TO TAKE RESPONSIBILITY FOR USING INFERIOR BOLTS OR IMPROPER ENGINEERING TECHNIQUES. THE EVIDENCE IS CLEAR, AND WHILE COSTLY, CHRYSLER SHOULD BARE THE COST TO MAKE THESE VEHICLES SAFE AND ENVIRONMENTALLY FRIENDLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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