Dodge Ram Complaints (2010)

901 consumer complaints on file.

#11244386August 16, 2019
STEERING, ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT THE IGNITION MODULE SOLENOID MALFUNCTIONED AND CAUSED THE KEY TO FALL OUT OF THE IGNITION WHILE THE VEHICLE WAS IN MOTION. IN ADDITION, THE STEERING WOULD NOT LOCK WHEN THE VEHICLE WAS PARKED. GREEN DODGE (3801 WABASH AVE, SPRINGFIELD, IL 62711, (217) 522-1222) AND THE MANUFACTURER WERE CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 86,400. THE VIN WAS INVALID.*JB *TR*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242733August 9, 2019
POWER TRAIN:DRIVELINE:DRIVESHAFT
TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING APPROXIMATELY 25 MPH, THE DRIVESHAFT DETACHED FROM THE VEHICLE AND CAUSED THE REAR TIRE TO STOP SPINNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT ABLE TO BE DRIVEN. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER AN UNKNOWN MANUFACTURER RECALL FOR THE SAME DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 176,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230828July 10, 2019
ENGINE
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT THE EVAPORATOR CORD BECAME LOOSE AND THE AIR CONDITIONER LEAKED COOLANT INTO THE VEHICLE FROM THE VENTS. THE VEHICLE WAS TAKEN TO MAGUIRE DODGE (959 HIAWATHA BLVD W, SYRACUSE, NY 13204, (315) 487-6211) WHERE IT WAS DIAGNOSED THAT A NEW COMPRESSOR AND THE EVAPORATOR NEEDED TO BE INSTALLED. THE COMPRESSOR WAS REPAIRED, BUT NOT THE EVAPORATOR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230568July 9, 2019
ELECTRICAL SYSTEM
WIRELESS IGNITION NODE RECEIVER FAILURE. FAILS TO START SOMETIMES AND THE ENGINE HAS DIED WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221235June 19, 2019
POWER TRAIN:DRIVELINE:DRIVESHAFT
TL* THE CONTACT OWNS A 2010 RAM 1500. AFTER THE CONTACT REPLACED THE BRAKE ROTORS, HE TEST DROVE THE VEHICLE AND A LOUD NOISE WAS HEARD. ALSO, THERE WAS A VIBRATION FROM THE REAR OF THE VEHICLE. THE CONTACT DROVE THE VEHICLE BACK TO HIS RESIDENCE AND NOTICED THAT THE DRIVESHAFT WAS DETACHED. THE VEHICLE WAS TAKEN TO DON FRANKLIN SOMERSET CHRYSLER DODGE JEEP RAM NISSAN (LOCATED AT 1147 SOUTH HIGHWAY 27, SUMMERSET, KY 42501, (606) 678-8178) WHERE IT WAS DIAGNOSED THAT ALL THE GEARS AND BEARINGS NEEDED TO BE REPLACED. THE CONTACT STATED THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 101,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220552June 17, 2019
ENGINE
EXHAUST MANIFOLD BOLTS INFERIOR! HEARING A TICKING SOUND, MUCH LIKE A TAPPET, I TOOK MY VEHICLE TO MORLAN DODGE IN CAPE GIRARDEAU, MO. THEY EXAMINED THE PROBLEM AND SAID IT IS PROBABLY DUE TO THE BOLTS USED, LOOSENING UP OR EVEN BREAKING. FURTHER INSPECTION IS NEEDED. MY TRUCK HAS 54002 MILES ON IT. DEALER IN CAPE GIRARDEAU SAYS IT HAS SEEN THIS PROBLEM BEFORE DUE TO MANIFOLD BOLTS CAUSING LEAKS. 54,000 MILES AND THE BOLTS ARE FAILING?? AND NO RECALLS TO REPLACE THEM??? WHY NOT? THE BOLTS ARE SAID TO BE OF LOW QUALITY ALUMINUM ALLOY. ?? WHY HAVEN'T THE COMPANY ISSUED A RECALL TO REPLACE THESE DEFECTIVE BOLTS???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220286June 15, 2019
ELECTRICAL SYSTEM, WHEELS, EXTERIOR LIGHTING
HEADLIGHT GREEN CONNECTOR CLIP FOR LOW BEER FAILS TO MAKE CONNECTION CAUSING HEADLAMP OUT.. CLEANING PRONGS INSIDE CLIP FIXES IT TEMPORARILY 2. TIRE PRESSURE SENSORS VAVLES DO NOT READ PROPERLY AND ARE EXTREMELY ANNOYING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219331June 11, 2019
ENGINE
5.7 HEMI ENGINES ARE WEARING CAMS OUT. THE LIFTERS ARE SIEZING UP AND WEARING THE LOBES OFF THE CAM. THE TRUCK LOOSES POWER WHEN DRIVING UNTIL I CAN AFFORD TO REPLACE THE ENGINE. THIS HAPPENING WITH ALL 5.7 ENGINES DODGE KNOWS THERE IS A PROBLEM BUT OFFERS NO HELP. I AM ON FIXED INCOME ALWAYS TAKEN CARE OF MY TRUCK. I FEEL THAT IF DODGE KNOWS THERE'S A PROBLEM THEY SHOULD HELP OUT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209019May 21, 2019
ENGINE, UNKNOWN OR OTHER
CAM AND LIFTERS WEARING OUT ON THE 5.7HEMI . COMPLAINTS ALL OVER, DEALER TOLD ME IT IS A COMMON PROBLEM. 8000.00 FOR REMAN ENGINE. 4500.00 FOR REPAIR ON CAM AND LIFTERS ONLY. PERFECTLY GOOD TRUCK PARKED BECAUSE I AM DISABLED DUE TO INJURIES FROM A FALL AND CAN'T GET ANY HELP FROM DODGE TO REPAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206960May 11, 2019
STEERING
TRAVELING ON HIGHWAY BETWEEN 60 TO 70 MILES AN HOUR DRIVING OVER A ROUGH PART OF ROAD, POT WHOLE, OR BUMP THE FRONT TIRES START WOBBLING SEVERELY CAUSING LOSS OF CONTROL OF VEHICLE UNTIL I REDUCE SPEED TO 40 MILES OR UNDER THEN I'M ABLE TO STEER OFF TO SIDE OF ROAD. HAVE TO COME TO A COMPLETE STOP BEFORE TIRES STOP WOBBLING I'VE BEEN TO DEALERSHIP FOUR TIMES AND SPENT OVER 5000.00 DOLLARS AND THE PROBLEM STILL EXIST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204962May 1, 2019
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE THE ENGINE WAS RUNNING, AN ABNORMAL TICKING NOISE WAS HEARD FROM BOTH FRONT WHEELS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE MANIFOLD STUD FAILED AND NEEDED TO BE REPLACED. THE PASSENGER SIDE MANIFOLD WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER (LILLISTON CHRYSLER DODGE, 1501 N SECOND ST, RTE 47, MILLVILLE, NJ 08332, (856) 825-1937) WAS CONTACTED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT A SECOND DIAGNOSTIC TEST NEEDED TO BE PERFORMED. THE FAILURE MILEAGE WAS 87,268.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194487April 7, 2019
POWER TRAIN
AFTER TAKING THE TRUCK THROUGH AN AUTOMATED CAR WASH THE TRANSFER CASE SHIFT MOTOR ENGAGED PUTTING THE TRANSFER CASE IN 4 LOW. THIS HAPPENED IN A PARKING LOT AT LOW SPEED. IF THIS MALFUNCTION HAPPENED ON THE HIGHWAY IT WOULD LIKELY HAVE CAUSED LOSS OF CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194076April 5, 2019
ENGINE
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. WHILE DRIVING 60 MPH, THE VEHICLE DECELERATED TO 10 MPH ON ITS OWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A NEW CAMSHAFT WAS NEEDED. THE MECHANIC ALSO SUGGESTED THAT THE CONTACT TAKE THE VEHICLE TO A DEALER. THE CONTACT CALLED PINE BELT CHRYSLER JEEP NEW JERSEY (88, 1400 OCEAN AVE, LAKEWOOD, NJ 08701, (732) 719-4651), BUT THEY REFUSED TO SERVICE THE VEHICLE FOR FREE BECAUSE IT WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197410April 2, 2019
STEERING, POWER TRAIN
2010 DODGE RAM 1500 W/ GEAR SHIFTER LOCATED ON STEERING COLUMN WAS PARKED IN A DRIVEWAY WHEN THE GEAR SHIFTER POPPED OUT OF GEAR AND BEGAN TO ROLL. AS A RESULT, OWNER OF VEHICLE SUFFERED LEFT ANKLE AND THORACIC FRACTURES REQUIRING HOSPITALIZATION. VEHICLE CAME TO REST AFTER CRASHING INTO A RESIDENTIAL PROPERTY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11192577March 30, 2019
ELECTRICAL SYSTEM
"KEY DAMAGE" WORDS COME UP ON THE DASHBOARD AND THE TRUCK WILL NOT START. KEY BATTERIES WERE REPLACED AND THE VEHICLE STILL WANT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191749March 26, 2019
POWER TRAIN
WHEN I STARTED THE TRUCK MONDAY MORNING AND PUT IT IN DRIVE, IT WENT STRAIGHT INTO FOURTH GEAR. I THOUGHT I HAD ACCIDENTALLY PUT IT IN MANUAL MODE, SO I TURNED IT OFF AND RESTARTED IT. IN THE DRIVE POSITION IT WOULD ONLY OPERATE IN FOURTH GEAR. AFTER A LITTLE RESEARCH I DISCOVERED ITS CALLED LIMP MODE AND IT SEEMS LIKE THE CULPRIT IS THE TRANSMISSION SHIFT SOLENOID, SOMETIMES CALLED THE RANGE SENSOR, PART NUMBER 68353383AB. I HAD TAKEN IT TO A TRANSMISSION SHOP AND THEY TOLD ME THAT?S WHAT THE CULPRIT WAS, BUT IF I WAS GOING TO REPLACE IT I MIGHT AS WELL REBUILD THE TRANSMISSION...$2800. NOT BEING ABLE TO AFFORD THIS, (NOR DID I THINK IT WAS NEEDED), I CALLED ADVANCED AUTO WHO ORDERED A SOLENOID PACK FOR ME, BUT IT WAS THE WRONG ONE, (4800171AA). THAT?S WHEN I CALLED CHRYSLER JEEP DODGE OFF 295 IN JACKSONVILLE FLORIDA. [XXX] GIVE ME THE CORRECT PART NUMBER, LET ME KNOW THAT IT WAS A SPECIAL ORDER, AND THAT THEY WERE ONLY ALLOWED TO ORDER FIVE A WEEK AND IT WOULD TAKE 5 TO 7 DAYS TO COME IN. I SAID THAT SEEMED ODD AND ASKED IF THERE WAS AN ISSUE. HE SAID LET ME LOOK, AND THAT?S WHEN HE TOLD ME THAT THEY WERE FIXING 640 OF THESE A WEEK NATIONWIDE, BUT THERE WAS NO RECALL. HOW IS THAT SO? I WAS LUCKY IN THAT MY ISSUE HAPPENED IN/ON MY OWN DRIVEWAY/STREET WHERE I COULD BACK UP AND FIGURE OUT A PLAN. BUT I HAVE READ WHERE THIS IS HAPPENING TO PEOPLE AS THEY ARE OUT AND ABOUT WITH NO WARNING. DANGEROUS OR NOT, OVER 33,000 REPAIRS IN A YEARS TIME SEEMS TO BE AT RECALL LEVEL. THE PART FROM DODGE IS $460 PLUS ABOUT 7 GALLONS OF TRANSMISSION FLUID AND A TRANSMISSION KIT, SO OVER $500 AND A HOT MESS IF YOU?RE WILLING TO TACKLE IT YOURSELF. ADD 2-4 HOURS SHOP LABOR AT $60-$100/HR PLUS SHOP SUPPLIES AND MOST OF YOUR DAY OR MULTIPLE DAYS (EITHER WAY) IF YOU'RE NOT WILLING OR ABLE TO MAKE THE REPAIR. THIS DOESN'T SEEM RIGHT, PLEASE INVESTIGATE. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191231March 24, 2019
POWER TRAIN
DRIVING 25 MPH. REAR DIFFERENTIAL LOCKED UP. DRIVE LINE SEPARATED FROM THE PINION GEAR. VIOLENTLY THROWN INTO THE STEERING COLUMN. THE REAR DIFFERENTIAL WAS BEYOND REPAIR. A REPLACEMENT DIFFENENTIAL HAD TO BE REPLACED. EXPENSIVE REPAIR. CHRYSLER REFUSED TO REIMBURSE FOR THE REPAIR. SAID IT WAS MY FAULT FOR NOT KNOWING ABOUT THE EXISTING RECALL NOTICE. I WAS NEVER NOTIFIED OF ANY SUCH RECALL UNTIL AFTER THE INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184025March 4, 2019
STEERING
TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE OPERATING THE VEHICLE, THE STEERING WHEEL SUDDENLY FELT VERY LOOSE. THE VEHICLE BEGAN TO DRIFT OUT OF THE LANE AND BECAME DIFFICULT TO DRIVE IN A STRAIGHT LINE. CROWN CHRYSLER (511 S. LEE HWY, CLEVELAND, TN) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175351February 22, 2019
POWER TRAIN
2010 DODGE RAM. CONSUMER WRITES IN REGARDS TO BRAKE TRANSMISSION SHIFT INTERLOCK SAFETY RECALL. *LD *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175009February 7, 2019
FUEL/PROPULSION SYSTEM
DRIVER'S SIDE EXHAUST MANIFOLD CRACKED AND BROKEN STUDS/BOLTS AT HEAD. PASSENGER SIDE EXHAUST MANIFOLD CRACKED AND BROKEN STUDS/BOLTS. BOTH GASKETS LEAKING ALLOWING GAS AND EXHAUST FUMES INTO QUAD CAB. I AM SURE THIS IS NOT HEALTHY. THIS IS 5.7 L HEMI ENGINE V8
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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