Dodge Ram Complaints (2010)

901 consumer complaints on file.

#10357144September 23, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2010 DODGE RAM 1500. WHILE DRIVING 40 MPH THE ROCKER ARM BROKE IN THE HEMI ENGINE. HE STATED THAT THE ENGINE STARTED MAKING A NOISE AND HE DROVE ONTO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE DEALER REPLACED THE ROCKER ARM AND A PUSH ROD WHICH WERE COVERED BY THE WARRANTY. THE FAILURE MILEAGE WAS 670 AND THE CURRENT MILEAGE IS 1,312. UPDATED 01/11/2011*LJ UPDATD 01/24/11*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356039September 16, 2010
ELECTRICAL SYSTEM, AIR BAGS, TRACTION CONTROL SYSTEM, ENGINE AND ENGINE COOLING
I PURCHASED A NEW 2010 DODGE 1500 RAM PICKUP THREE WEEKS AGO. SINCE THAT TIME INTERMEDIATE THE LIGHTS FOR THE ANTILOCK BRAKES AND TRACTION CONTROL COME ON AND OFF WHILE DRIVING DOWN THE ROAD AS WELL AS SEVERAL OTHER ELECTRICAL COMPONENTS NOT WORKING OR WORKING OFF AND ON. I CONTACTED THE DEALER AND THEY INFORMED ME THAT I SHOULD POP THE HOOD BECAUSE THE MAIN ELECTRICAL BLOCK UNDER THE HOOD ON SOME HAVE HAD NOT PROPERLY CONNECTED PLUGS ON THE BACK AND THEY MAY VIBRATE LOOSE AND I SHOULD WIGGLE THEM AROUND AND SEE IF THAT FIXES THE PROBLEM. I WILL TAKE THE TRUCK IN FOR THEM TO TRY AND REPAIR BUT IT APPEARS TO ME THAT IF THE CONNECTOR IS LOOSE ON THESE THAT THE POWER INTERRUPTION TO THE CIRCUIT WILL MAKE THE ABS AND TRACTION CONTROL SYSTEMS INOPERABLE FOR THE PERIOD OF TIME THE LIGHTS ARE ILLUMINATED AND COULD CAUSE ACCIDENTS IF THIS OCCURS AT THE WRONG TIME. I HAVE PICS AND VIDEO OF THE ISSUES. THERE IS ALSO TO GIVE A BIGGER SCOPE OF THE BLOCKS LOOSENESS NO HEATED SEAT EXCEPT DRIVER NO COOLED SEAT EXCEPT DRIVER ALL 4 POSITIONS ARE SUPPOSED TO BE HEATED AND COOLED. THE RADIO WORKS OFF AND ON, THE POWER PEDALS DON'T WORK AT ALL. THERE IS AS A UNRELATED NOTE AN INTERMITTENT KNOCK IN THE LOWER PART OF THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354832September 10, 2010
STRUCTURE
DASHBOARD CRACKED IN THREE PLACES ALL WITHIN A COUPLE OF WEEKS. (JULY 2010) THERE HAVE BEEN NO WRECKS OR STRESS PLACED UPON THE VEHICLE BEFORE THIS HAPPENED. DODGE SHOULD BE FORCED TO REPLACE THIS DASHBOARD BECAUSE IT IS DEFECTIVE PLUS POSES AN EXTRA HAZARDOUS SITUATION IF THERE WAS A COLLISION, PIECES OF THE DASHBOARD PLASTIC MAY BECOME DEADLY PROJECTILES, INJURING OR EVEN KILLING THE OCCUPANTS OF THIS TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354488September 8, 2010
SUSPENSION:FRONT, STEERING
I HAVE A 2010 DODGE 3500 HEAVY DUTY THAT STARTS WOBBLING FORM RIGHT TO LEFT AS I AM TRAVELING ALONG THE HIGHWAY AT ANY SPEED ABOVE 50 MPH WHENEVER THE TRUCK ENCOUNTERS AN UNEVEN SURFACE ALL OF A SUDDEN. A POT HOLE OR A BUMP IN THE ROAD WILL ALSO CAUSE IT TO START WOBBLING FROM THE FRONT LIKE CRAZY. THE DEALER STATES THAT THERE IS NOTHING WRONG WITH THE TRUCK, BUT THERE IS DEFINITELY SOMETHING WRONG WITH IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354337September 7, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500 ST. THE CONTACT MADE NUMEROUS ATTEMPTS TO START THE ENGINE BEFORE THE ENGINE STARTED. WHEN THE GEAR WAS SHIFTED FROM PARK INTO DRIVE, AND WHILE APPLYING THE BRAKES, AN UNINTENDED ACCELERATION OCCURRED. THE ENGINE RPMS BEGAN TO INCREASE AND REPEATED PRESSURE WAS APPLIED TO THE BRAKE PEDAL, FOLLOWED BY A SLOW DELAYED RESPONSE. THE GEAR SELECTOR WAS PUT INTO THE NEUTRAL POSITION, THEN THE VEHICLE TRAVELED APPROXIMATELY ONE HUNDRED FEET AND CAME TO A COMPLETE STOP, AND IMMEDIATELY THE ENGINE STALLED. THE MANUFACTURER AND DEALER WERE NOTIFIED OF THE FAILURE. THE MANUFACTURER ADVISED THAT THE VEHICLE BE TAKEN TO A DEALER FOR FURTHER INVESTIGATION. THE MANUFACTURER ACCEPTED RESPONSIBILTY FOR THE TOWING EXPENSE. THE CONTACT HAD SIGNIFICANT CONCERN OF THE SAFETY ISSUE INVOLVED. THE FAILURE MILEAGE WAS LESS THAN A 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351197August 23, 2010
STRUCTURE, LATCHES/LOCKS/LINKAGES
MECHANISIMS THAT HOLD ALL FOUR DOORS OPEN IN THE HALF AND FULL POSITION ON MY 2010 DODGE RAM CREW CAB TRUCK DO NOT HOLD DOOR SECURE ENOUGH TO PREVENT ACCIDENTAL UNWANTED CLOSING OF DOOR WHICH IN TURN STRIKES PERSON WHILE ENTERING/EXITING VEHICLE. WHILE SERIOUS INJURY HAS NOT OCCURRED YET, IT'S ONLY A MATTER OF TIME BEFORE IT DOES. I AM ESPECIALLY CONCERNED FOR HAND, FINGER, OR HEAD TYPE INJURIES WITH CHILDREN AND EVEN ADULTS NOT AWARE OF THIS CONDITION WHEN ENTERING OR EXITING MY VEHICLE. EVEN THOUGH I AM VERY AWARE OF THIS SITUATION I COULD ALSO GET HIT BY A DOOR UNEXPECTEDLY. MY DEALER FEELS, AND I AGREE, PROBLEM DOES NOT APPEAR TO BE RESULT OF DEFECTIVE MANUFACTURING OR IMPROPER INSTALLATION BUT RATHER IMPROPERLY DESIGNED PARTS. REPLACEMENT OF AFFECTED PARTS IN LIKE KIND WOULD ONLY RESULT IN SAME PROBLEM. RE-DESIGNED PARTS SUCH AS STRONGER COMPRESSION SPRING AND/OR INCREASED DEPTH OF SCALLOPS IN HOLDING BARS ARE NECESSARY TO MORE FIRMLY HOLD DOORS ON THEIR DETENT UNTIL OCCUPANT DESIRES TO CLOSE DOOR WITH HIS OR HER HAND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351267August 23, 2010
ENGINE AND ENGINE COOLING:ENGINE
TRUCK MAKES DRONE SOUND AND VIBRATIONS CAN BE FELT WHEN THE MDS SYSTEM IS ACTIVATED. THIS IS NOT A SAFETY-RELATED CONCERN BUT RATHER QUALITY/COMFORT. WHEN TAKEN TO THE DEALER, THEY INDICATED IT WAS NORMAL AND DUE TO THE MDS TURNING ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348551August 10, 2010
POWER TRAIN
TL*THE CONTACT OWNS A 2010 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 45 MPH THE 4 WHEEL DRIVE LOW LIGHT ILLUMINATED ON THE DASHBOARD. HE CONTINUED TO DRIVE UNTIL FINALLY PARKING THE VEHICLE. UPON RESTART THE LIGHT MOMENTARILY DID NOT ILLUMINATE UNTIL HE BEGAN DRIVING AGAIN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY HAVE REPLACED THE TIPM TWICE, THE 4 WHEEL DRIVE ACTUATOR MOTOR, THE AIR CONDITIONING COMPRESSOR, AS WELL AS VARIOUS WIRES AND COMPUTER COMPONENTS. NONE OF THE REPAIRS HAVE BEEN ABLE TO REMEDY THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 15,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347302August 4, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED WHEN DEPRESSING THE BRAKES, THE REAR BREAKS FAILED TO ENGAGE LEAVING ONLY THE FRONT BRAKES TO OPERATE. THE FRONT BRAKES LOCKED WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL. IN ADDITION, WHEN FOUR-WHEEL DRIVE WAS ENGAGED, THERE WAS AN ABNORMAL NOISE FROM THE FRONT WHEELS. THE CONTACT EXPERIENCED THE FAILURE SEVERAL TIMES AND THE VEHICLE WAS TAKEN TO THE DEALER ON NUMEROUS OCCASIONS. THE DEALER WAS NEVER ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 400 AND THE CURRENT MILEAGE WAS 8,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346712August 2, 2010
SEAT BELTS
THERE WAS NO FAILURE OR ACCIDENT INVOLVED. WHILE RENTING A 2010 DODGE RAM PICKUP - SHOULDER HARNESS WAS SO HIGH IT RUBBED MY NECK SO RAW I HAD TO HOLD IT AWAY WITH LEFT HAND. SHOULDER HARNESS DESIGNS ARE NOT TAKING INTO CONSIDERATION PEOPLE THAT ARE SHORT 5' OR LESS. THE VEHICLE SAFETY BOARD NEEDS TO INVESTIGATE WHY ALL THE SHOULDER HARNESSES ARE MOUNTED SO HIGH ON THE SIDEWALL OF THE VEHICLE WHICH IN FACT CAN CAUSE SERIOUS BODILY HARM TO A SHORT PERSON DRIVING, IF INVOLVED IN A BAD ACCIDENT. I HAVE HAD OPEN HEART SURGERY AND HAVE HAD A PACEMAKER IMPLANTED, AND THIS EXTREMELY HIGH SEAT BELT NEARLY CUTS MY NECK. MY TOYOTA TUNDRA IS ALSO HIGH, BUT NOT NEARLY SO MUCH AS THIS RENTAL DODGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346652August 1, 2010
AIR BAGS:FRONTAL
HEAD ON COLLISION GOING 45MPH. CAR PULLED OUT OF INTERSECTION INTO PATH OF OUR 2010 DODGE DAKOTA AND STOPPED. APPLIED BRAKES AND HIT HEAD ON. DRIVER AIRBAG DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10343204July 14, 2010
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED WHEN DRIVING AT VARIOUS SPEEDS, THE ELECTRICAL COMPONENTS OF THE VEHICLE WOULD CONTINUOUSLY FAIL AND THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE BECAME PROGRESSIVELY WORSE TO THE POINT WHERE THE VEHICLE WOULD NO LONGER START. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,500 AND THE CURRENT MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341981July 8, 2010
VISIBILITY
TL*THE CONTACT OWNS A 2010 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 55 MPH DURING SUNNY WEATHER CONDITIONS THE CONTACT STATED THAT THERE WAS A GLARE ON THE CHROME FINISHED RAM IN THE CENTER OF THE CONSOLE ON THE STEERING WHEEL THAT IMPAIRED THE DRIVER AND FRONT SEAT PASSENGERS VISION. HE STATED THAT IT ONLY OCCURRED ON SUNNY DAYS. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER. A COMPLAINT WAS FILED WITH THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336241June 14, 2010
SERVICE BRAKES, ELECTRIC
2010 DODGE RAM HD DIESEL E/W NEW INTEGRATED TRAILER BRAKE CONTROLLER. NEW BRAKE CONTROLLER FAILURE. THE BRAKE CONTROLLER FAILURE DISCONNECTED 3 TIMES GOING DOWN A STEEP GRADE. ALSO THERE WAS VERY LITTLE BRAKE PRESSURE COMING FROM THE INTEGRATED BRAKE CONTROLLER. FAXED ALL OF THE INFORMATION TO DEALER AND THEY SAID THEIR TECH WAS BUSY AND DID NOT HAVE TIME TO CALL DODGE TO SEE IF THERE IS AN ONGOING PROBLEM WITH THE NEW CONTROLLER. DEALER IS RIO VISTA DODGE, LOCATION RIO VISTA, CA. I FEEL DEALER SHOULD HAVE LOOKED AT THIS PROBLEM BECAUSE IT IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335351June 8, 2010
STRUCTURE
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT SEATS, FLOORBOARD AND CONSOLE WOULD VIBRATE EXCESSIVELY WHEN DRIVING OVER AN UNEVEN ROAD SURFACE. THE DEALER ADVISED CONTACTING THE MANUFACTURER FOR FURTHER ASSISTANCE. THE CONTACT STATED HE TEST DROVE THE SAME YEAR, MAKE AND MODEL VEHICLE WHILE AT THE DEALERS AND THE VEHICLE EXHIBITED THE EXACT SAME FAILURE AS HIS VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 0 , AND THE CURRENT MILEAGE WAS 4,437. UPDATED 6/19/10 *CN UPDATED 07/22/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334355June 2, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2010 DODGE RAM GOES INTO REVERSE BY ITSELF. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10332524May 27, 2010
STEERING
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) CITY OF OTTAWA HAS FOUR (4) DODGE RAM 5500 UNITS, BOUGHT IN MARCH 2010 WITH VIN NUMBERS LISTED BELOW, ALL HAVE BEEN PLAGUED WITH STEERING PROBLEMS WHICH DRIFTS AT SPEEDS OVER 70 KMH AND IS DIFFICULT TO CONTROL WHEN FACING CONSECUTIVE SMALL BUMPS - SO MUCH THAT IN MY TEST RIDE I WAS AFRAID I COULD END UP IN THE OPPOSITE LANE OF TRAFFIC AND CAUSE A HEAD-ON COLLISION. MY PERSONAL CONCERN IS THAT IF NEW OR INEXPERIENCED DRIVERS FACE SUCH STEERING, IT COULD CAUSE ACCIDENT, DAMAGE OR EVEN FATALITY IF IT GOES UNCHECKED. UNFORTUNATELY THE DEALERSHIPS (SOUTHBANK AND CAPITAL DODGE) SEEM TO HAVE VERY LITTLE KNOWLEDGE OF THE ROOT CAUSE AND NO CAPACITY TO DO REAL ANALYSIS AND TESTING ON THESE UNITS. CHRYSLER CORPORATE HAS BEEN CONTACTED VIA 1-800 PHONE CALLS AND FLEET EMAILS AND FILES WERE OPENED ON ALL OUR UNITS BUT THAT HAS BEEN THE EXTENT OF THEIR COOPERATION, AND EVEN THE LOCAL SERVICE MANAGERS HAVE NOT HEARD FROM CHRYSLER'S ENGINEERING OR THE DISTRICT SERVICE MANAGER WHO USUALLY TENDS TO SUCH CALLS. VIN# [XXX] , CITY OF OTTAWA'S UNIT B5-3359, 4WD, AT SOUTHBANK CHRYSLER, TEST DRIVEN PER ABOVE, DEEMED NOT SAFE AT HIGH SPEEDS. VIN# [XXX] , CITY OF OTTAWA'S UNIT B5-3360, 4WD, HAS BEEN AT CAPITAL DODGE, IT HAS HAD SOME REPAIRS DONE, AND WAS ALSO TEST DRIVEN AND STEERED NORMALLY. DEALER HAS YET TO SHARE WITH US THE DETAILS OF THE REPAIRS OR RETROFITS PERFORMED. WE SUSPECT STEERING BOX WAS REPLACED. VIN# [XXX] , CITY OF OTTAWA'S UNIT B5-3358, 4WD, AT SOUTHBANK CHRYSLER, THE STEERING BOX WAS REPLACED, AND THEN UNIT WAS DEEMED ACCEPTABLE. VIN# [XXX] , CITY OF OTTAWA'S UNIT B5-3357, 2WD, ALTHOUGH A FEW COMPLAINTS FROM USERS RE STEERING, BUT MECHANICS ACCEPTED THE UNIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329875May 11, 2010
AIR BAGS
WARNING LITE FOR AIR BAG DEPLOYMENT STAYS ON. IN SHOP FOR TWO WEEKS AT THIS TIME AND THE AUTO TECH AND FACTORY TECH HAVE NO IDEA HOW WHAT TO REPAIR. WIRES FROM THE DASH, CONSOLE, DOOR PANELS (FACTORY WIRE LOOM) ARE OPEN FOR TRACING. DODGE DID NOT SEND OUT THE PROPER WIRE SCHEMATIC FOR THE 2010 RAM. LAST REPORT WAS THAT THEY ARE GUESSING AT A REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326245April 18, 2010
POWER TRAIN
DRIVING AROUND 30 MILES PER HOUR, AND IT HAS HAPPENED TWICE IT HAS SURGED IN SPEED WITH OUT PRESSING THE GAS PEDAL FOR NO REASON. NOTHING WAS DONE BECAUSE BEING IT DOESN'T HAPPEN ALL THE TIME WHEN I TAKE IT TO THE DEALER IT WILL NOT HAPPEN MORE THAN LIKELY.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318360March 10, 2010
FUEL SYSTEM, GASOLINE
GAS PUMPS DO NOT SHUT OFF AND TANK OVERFILLS SPILLING GAS ON TRUCK AND CEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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