Dodge Ram Complaints (2010)

901 consumer complaints on file.

#10376226January 11, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, EQUIPMENT
ON THREE SEPARATE OCCASIONS HAVE SUFFERED TIRE FAILURE AT SPEED GREATER THAN 50 MPH. VEHICLE BROUGHT TO TIRE CENTER EACH TIME. PROBLEM DIAGNOSED AS TPS FAILURE. TIRE DEALER STATED THAT THE TIRE PRESSURE SENSORS WERE CORRODED AND LEAD TO FAILURE. TOOK VEHICLE TO DEALER, DEALER STATED THIS IS A RECOGNIZED AND COMMON PROBLEM, IF FACT THE DEALER PARTS DEPARTMENT HAD RUN OUT OF SENSORS. MADE COMPLAINT TO DEALER MANAGEMENT WHO STATED THAT DODGE WOULD NOT RECOGNIZE AS A DEFECT DESPITE NUMEROUS FAILURES AND THAT THE REPAIR COSTS WERE TO BE BORN BY THE VEHICLE OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375394January 10, 2011
SUSPENSION:REAR
TL * THE CONTACT OWNS 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 30 MPH DURING INCLEMENT WEATHER, THE REAR AXLE FRACTURED IN HALF AND CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TOWED TO THE DEALER BUT NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 8,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374988January 6, 2011
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2010 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO REPLACED THE PCM AND TIFF. THE FAILURE OCCURRED AGAIN AND THE CONTACT COASTED TO THE SIDE OF THE ROAD. THE VEHICLE SUDDENLY RESTARTED AND ACCELERATED. THE CONTACT APPLIED THE BRAKES TO SLOW THE VEHICLE DOWN. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE COMPUTER AND IGNITION PARTS, BUT COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374708January 5, 2011
EXTERIOR LIGHTING
THIS IS NOT A COMPLAINT BASED ON A SPECIFIC OCCURRENCE. I AM A PROFESSIONAL DRIVER WHO OPERATES A VARIETY OF PASSENGER VANS AND BUSSES BETWEEN VARIOUS CITIES. IN RECENT YEARS IT HAS BECOME INCREASINGLY MORE DIFFICULT TO DRIVE DURING NON-DAYLIGHT HOURS DO TO THE TYPE OF HEADLIGHTS THAT ARE NOW ALLOWED ON PASSENGER AND TRUCK VEHICLES. THE INTENSITY AND BRIGHTNESS LEVEL OF HEADLIGHTS HAS INCREASED TO A POINT WHERE THE GLARE AND BLINDING EFFECT OF ONCOMING HEADLIGHTS HAS BECOME A SIGNIFICANT SAFETY FACTOR, ESPECIALLY ON TWO LANE HIGHWAYS. FURTHERMORE, MANY VEHICLES ARE NOW EQUIPPED WITH A FOUR HEADLIGHT SYSTEM AS THEIR REGULAR NIGHT TIME RUNNING LIGHTS. THE OPTIONAL "FOG LIGHTS" FOR SEVERE WEATHER CONDITIONS IS NOW STANDARD LIGHTING PROTOCOL. THE OTHER OPTION ON THESE VEHICLES IS THEIR "BRIGHT" OPTION WHICH CREATES AN EVEN MORE HAZARDOUS SITUATION FOR ONCOMING TRAFFIC DUE TO THEIR BLINDING EFFECT. THIS "UPGRADED" HEADLIGHT, FOG LIGHT, AND BRIGHT LIGHT TREND NEEDS TO BE TONED BACK DOWN TO INTENSITY AND BRIGHTNESS LEVELS THAT EXISTED A FEW YEARS AGO AND ARE REASONABLE FOR ONCOMING TRAFFIC TO ADJUST TO. IT IS A SIMPLE MATTER OF FACT THAT THESE HIGH LEVEL HEADLIGHT OPTIONS ARE THE CAUSE OF MORE UNNECESSARY ACCIDENTS AND CASUALTIES THAN EVER BEFORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374741January 5, 2011
STEERING
TL*THE CONTACT OWNS A 2010 DODGE RAM 2500. WHILE DRIVING AT ANY SPEED THE STEERING WHEEL WOULD EASILY TURN TO THE LEFT AND RIGHT, FORCING THE CONTACT TO CONSTANTLY CORRECT THE DIRECTION THE VEHICLE WAS TRAVELING IN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO OCCASIONS WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150 AND THE CURRENT MILEAGE WAS 1,500. UPDATED 3/7/11 *CN THE DEALER INSTALLED A NEW GEAR BOX ON FEB 23, 2011. UPDATED 04/29/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374748January 5, 2011
STEERING:LINKAGES:TIE ROD ASSEMBLY
TL*THE CONTACT OWNS A 2010 DODGE RAM 3500. WHILE DRIVING 15 MPH THE DRIVERS SIDE TIE ROD END FRACTURED CAUSING THE STEERING TO FAIL. THE STEERING WHEEL WOULD NOT TURN TO THE LEFT OR RIGHT, THE VEHICLE WOULD ONLY DRIVE STRAIGHT. THE VEHICLE WAS TOWED TO A LOCAL DEALER. THE DEALER HAS NOT OFFERED ANY ASSISTANCE WITH THE REPAIRS. A CLAIM WAS FILED WITH THE MANUFACTURER WHO INFORMED HIM THAT A REPRESENTATIVE WOULD CONTACT HIM WITHIN THE NEXT TWO DAYS. THE FAILURE MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373976January 3, 2011
FUEL SYSTEM, GASOLINE
I ALSO HAD THE FUEL FILLER NECK POP OUT WHEN REFUELING. IT STILL POPS OUT A BIT BUT I JUST PUSH IT BACK IN AND CLOSE THE FUEL FILLER DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373457December 30, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
TL*THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO STOP WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES TO HAVE THE BRAKE CONTROL MODULE REPLACED; HOWEVER, IT DID NOT CORRECT THE FAILURE. THE DEALER STATED THAT THEY DO NOT KNOW HOW TO PERMANENTLY FIX THE PROBLEM. THE FAILURE MILEAGE WAS 400 AND THE CURRENT MILEAGE WAS 11000. THE CONSUMER STATED AS OF 05/12/11 THE BRAKES STILL DO NOT WORK PROPERLY. THE PROBLEM IS DUE TO THE TRAILER BRAKES. THE CONSUMER STATED IT TAKES A LONG TIME TO STOP WHEN CONNECTED TO THE 5TH WHEEL. UPDATED 08/04/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373546December 30, 2010
STEERING
I WAS BACKING MY 2010 DODGE RAM 2500 4X4 WITH 6200 MILES ON IT OUT OF A PARKING SPOT. THERE WAS SNOW ON THE GROUND AND THE TRUCK WAS IN FOUR WHEEL DRIVE. I BACKED OUT AND PUT THE TRUCK IN DRIVE AND I HEARD A LOAD SNAP. THE TRUCK WENT FORWARD ROUGHLY 30 YARDS THEN CAME TO A SUDDEN STOP AND WOULD NOT GO FORWARD NO MATER HOW MUCH I PUSHED ON THE ACCELERATOR PEDAL. I GOT OUT OF THE TRUCK WALKED TO THE FRONT AND NOTICED BOTH TIRES WERE TOED IN. THE DRIVER SIDE OUTER TIE ROD END HAD BROKEN. THE TRUCK WAS TOWED TO THE DODGE DEALER WHO SAID THAT I HIT SOMETHING CAUSE TIE RODS JUST DON'T BREAK LIKE THAT. I ASSURE YOU I HIT NOTHING! THEY CHARGED ME $637 TO REPLACE THE WHOLE STEERING LINKAGE WITH A KIT THAT THEY SAID WAS AN UPGRADED STEERING SYSTEM. SOMEONE IS GOING TO BE KILLED DRIVING ONE OF THESE TRUCKS AND HAVING THIS HAPPEN TO THEM. I AM NOT THE ONLY 2010 2500 RAM OWNER WITH THIS PROBLEM. I HAVE ALL OLD PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370771December 15, 2010
STEERING:LINKAGES:TIE ROD ASSEMBLY
TL*THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT THE VEHICLE STEERING TIE ROD WAS DEFECTIVE, HE EXPERIENCED TWO FAILURES WITH THE STEERING TIE ROD. THE FIRST FAILURE OCCURRED AT THE DRAG LINK TO THE PITMAN ARM, THE SECOND OCCURRENCE WAS ON DECEMBER 14, 2010 AT THE STEERING TIE ROD CONNECTED TO THE DRIVERS FRONT TIRE. THE VEHICLE WILL BE TOWED TO THE DEALER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369647December 8, 2010
STRUCTURE
DASHBOARD CRACKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368660December 2, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH AND ATTEMPTING TO DECELERATE, THE VEHICLE WOULD NOT STOP AND THE CONTACT CRASHED INTO THE BACK OF ANOTHER VEHICLE. NO ONE WAS INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 11,800. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10368832December 1, 2010
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
2010 DODGE RAM. CONSUMER WRITES REGARDING TRAILER BRAKING SYSTEM *TGW THE CONSUMER STATED WHEN PULLING A TRAILER, THE FACTORY INSTALLED TRAILER BRAKE CONTROL WILL DELIVER UP TO 10 VOLTS TO THE TRAILER BRAKES ONLY WHEN OPERATING THE HAND CONTROL. BY CONTRAST, THE BRAKE PEDAL WILL NOT DELIVER ANY MORE THAN A FEW VOLTS TO THE TRAILER AND IS INADEQUATE TO STOP THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368604December 1, 2010
POWER TRAIN:DRIVELINE, TIRES
EXCESSIVE NOISE AND VIBRATION WITH REAR WINDOWS IN DOWN POSITION IN 2010 DODGE RAM 1500 QUAD CAB TRX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367059November 22, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STARTED THE VEHICLE AND DEPRESSED THE ACCELERATOR PEDAL WHEN THE VEHICLE SUDDENLY ACCELERATED. THE VEHICLE BECAME UNCONTROLLABLE. ALTHOUGH THE BRAKES WERE ENGAGED, THE VEHICLE CONTINUED TO ACCELERATE AND CRASHED INTO CEMENT STEPS AND THE SIDING OF A BUILDING. THE CONTACT SUSTAINED MINOR INJURIES IN THE NECK AND SHOULDER AREA. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER. THE FAILURE MILEAGE WAS 2,003.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10365608November 14, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
DROVE VEHICLE FOR THE FIRST TIME IN WET, SLUSHY SNOW (ON PAVED ROADWAYS) FOR ABOUT 45 MINUTES. SNOW PACKED IN AROUND TRANSMISSION AND TRANSFER CASE CAUSING SHIFTER LINKAGE TO BE PHYSICALLY IMPEDED. COULD NOT PUT VEHICLE IN PARK. ENDED UP STUCK IN REVERSE WITH LEVER IN PARK, CAUSING A SITUATION WHERE VEHICLE COULD NOT BE RESTARTED OR MOVED. HAD TO GET UNDER VEHICLE TO PHYSICALLY REMOVE ALL SNOW FROM AROUND TRANSMISSION AND TRANSFER CASE BEFORE SHIFTER LINKAGE BECAME UNSTUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364288November 6, 2010
FUEL SYSTEM, DIESEL
I HAVE A 2010 DODGE RAM 3500 (SINGLE REAR) 6 MONTHS OLD WITH (4000) MILES. I WAS TOWING MY CAMPER (8000LBS) AND THE ENGINE STARTED KNOCKING - I WAS TOLD BY THE DEALERSHIP THAT I PURCHASED BAD DIESEL FUEL (KEROSENE IN FUEL) AND IT CAUSED THE INJECTOR TO HYDRO-LOCK AND FLOOD A CYLINDER AND THIS IS NOT COVERED UNDER WARRANTY, AND IT WILL COST ME ($1000+) TO FIX THIS VEHICLE. THE ANALYSIS THEY CONDUCTED ON THE FUEL WAS VISUAL, AND THIS WAS THERE FINAL DETERMINATION. I CONTACTED CHRYSLER CORPORATE AND I WAS TOLD THEY COULD ONLY GO BY WHAT THE TECH SAYS AND THERE IS NOTHING THEY CAN DO FOR ME. I CALLED OTHER DEALERSHIPS TO ASK IF THEY HAVE HAD A RUN ON DIESEL VEHICLES WITH BAD FUEL AND NOT ONE OF THEM SAID THEY HAD A PROBLEM. I BELIEVE I HAVE A BAD INJECTOR AND CHRYSLER WILL NOT ANALYZE THEM TO GUARANTEE I WILL NOT HAVE FUTURE PROBLEMS. I TURNED THIS OVER TO MY INSURANCE COMPANY AND THEY ARE FORCING THE DEALERSHIP TO DO FURTHER EVALUATIONS. THE VEHICLE IS CURRENTLY AT ANOTHER CHRYSLER DEALERSHIP WHERE THEY ARE GOING TO HAVE THE FUEL ANALYZED AND DETERMINE WHAT ACTUALLY CAUSED THE FAILURE. I WILL FINALIZE THIS COMPLAINT WHEN I GET THE FINAL REPORTS ON WHAT EXACTLY CAUSED THIS FAILURE... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359447October 6, 2010
FUEL SYSTEM, GASOLINE
TL-THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHEN HE FILLED THE FUEL TANK, THE FILLER NECK POPPED OUT THE VEHICLE. HE WOULD JUST PUSH IT BACK IN AND HOLD THE NOZZLE TO CONTINUE FILLING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP BUT THE DEALER STATED THAT THERE WAS NO PROBLEM. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE VIN WAS UNAVAILABLE WHEN THE COMPLAINT WAS FILED. THE CURRENT MILEAGE WAS 11,080. THE FAILURE MILEAGE WAS APPROXIMATELY 50-BK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359214October 5, 2010
STEERING:HYDRAULIC POWER ASSIST:PUMP, UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT HE HEARD A GROWL IN THE STEERING WHEEL WHEN HE MADE TURNS, EVEN IF THEY WERE SLIGHT TURNS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE POWER STEERING PUMP AND GEARBOX WERE REPLACED. HOWEVER, THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP WHERE ANOTHER PUMP WAS ORDERED; THE CONTACT WAS AWAITING THE ARRIVAL OF THE PUMP. THE DEALER STATED THAT THE VEHICLE HAD THE WRONG POWER STEERING PUMP WHICH CAUSED THE PROBLEM. THE CONTACT CALLED THE MANUFACTURER AND FILED A CLAIM. THE CURRENT MILEAGE WAS APPROXIMATELY 10,600. THE FAILURE MILEAGE WAS APPROXIMATELY 600. UPDATED 03/03/11 *BF THE CONSUMER STATED THE POWER STEERING PUMP HAS BEEN REPLACED THREE TIMES. ALSO, THE CARPET WAS LOOSE WHICH WAS OVERLAPPING ONTO THE ACCELERATOR PEDAL. THE CONSUMER STATED IT WAS DIFFICULT TO REMOVE HIS FOOT FROM THE ACCELERATOR PEDAL AT TIMES. UPDATED 03/08/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358293September 29, 2010
AIR BAGS:FRONTAL, SEAT BELTS
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT WAS RUN OFF THE ROAD WHILE DRIVING 65 MPH INTO A DITCH. THE FRONTAL AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT LOCK. THE CONTACT HIT AND BROKE THE STEERING WHEEL AND STEERING COLUMN BECAUSE OF THE SEAT BELT FAILURE; HE WAS INJURED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MECHANIC (AND POLICE OFFICER ON THE SCENE) STATED THAT THE AIR BAGS SHOULD HAVE DEPLOYED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 3,600.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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