Dodge Ram Complaints (2010)

901 consumer complaints on file.

#10479806October 11, 2012
POWER TRAIN
DRIVING ON HIGHWAY IN TRAFFIC, HEARD A LOUD CLUNKING, SCRAPING NOISE. PULLED OVER AND ASSESSED THAT THE DRIVE SHAFT WAS HANGING AND HAD BROKEN AWAY FROM THE REAR DIFFERENTIAL. REAR WHEELS WERE LOCKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478859October 6, 2012
POWER TRAIN
THE REAR DIFFERENTIAL IN MY RAM LOCKED UP AT 35 MPH CAUSING THE DRIVESHAFT TO BREAK, THE REAR OF THE TRUCK TO JUMP IN THE AIR APPROXIMATELY 2FT, AND MAKING IT SKID FOR 40FT TO A HARD STOP IN THE MIDDLE OF THE ROAD NEAR A BUSY INTERSECTION. DODGE HAS YET TO RECOGNIZE THIS ISSUE AND TO DO SOMETHING ABOUT IT DESPITE IT HAPPENING TO MULTIPLE RAMS. THIS IS EXTREMELY DANGEROUS!!! EVEN THE DEALERSHIPS FAIL TO SHOW ANY CONCERN OVER THIS ISSUE. IT WAS TAKEN TO MILLER DODGE IN MARTINSBURG AND WILL BE LOOKED AT MONDAY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10477460September 29, 2012
POWER TRAIN
DRIVING AROUND 35 MPH STARTED TO HEAR WHINING NOISE. IT KEPT GETTING LOUDER THEN ALL THE SUDDEN ALOT OF BANGING AND THE REAR WHEELS LOCKED UP CAUSING ME TO SKID OUT OF CONTROL. GOT OUT LOOKED UNDER THE TRUCK FOUND MY DRIVE SHAFT ON THE GROUND. I HAVE PICTURES OF THE DAMAGE FOR PROOF. DEALER SAID THE NUT FOR THE RING AND PINION FELL OFF. PLEASE MAKE THIS A RECALL BEFORE SOMEONE DIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477354September 28, 2012
POWER TRAIN
I AS DRIVING ALONG THE REAREND STARTED WHINING A LITTLE AS I CAME TO A STOP. AS I STARTED TO PULL AWAY IT VIBRATED AND THEN THE DRIVELINE FELL TO THE PAVEMENT. I CALLED A TOWTRUCK AND THEN THE SERVICE DEPT AT TWO DIFFERENT DEALER SHIPS AND BOTH TOLD ME IT WAS NOT UNDER WARRANTY. SO I TOOK IT TO THE SHOP MY EMPLOYER USES AND THEY FOUND THAT THE PINION NUT BACKED OFF AND THE DRIVELINE WAS BENT. ALSO IT CAUSED MY REAREND TO LOCK UP AND HAVE TO BE REBUILT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477141September 26, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476691September 21, 2012
POWER TRAIN
I HAVE CONTACTED DODGE 5 TIMES TO HAVE THEM REPLACE MY TRANSMISSION AND DIFFERENTIAL AS THEY ARE NOT WORKING PROPERLY. THEY DON'T SHIFT WHEN NECESSARY, THEY DON'T ENGAGE WHEN NEEDED AND AS A RESULT I HAVE ALMOST BEEN IN 2 ACCIDENTS. THE FIRST HAPPENED A FEW WEEKS AGO WHEN AFTER THEY HAD FAILED TO DETECT ANY PROBLEMS WHILE MY TRUCK WAS IN FOR SERVICE AND MY COMPLAINT THAT THE TRANSMISSION AND DIFFERENTIAL WERE NOT WORKING PROPERLY, THE DRIVE SHAFT ACTUALLY FELL OFF THE TRUCK WHILE IT WAS IN MOTION AND THE BOLT HOLDING THE U-JOINT FOR THE DRIVE SHAFT SHOT INTO THE DIFFERENTIAL RESULTING IN THE REAR WHEELS LOCKING UP. I WAS IN THE MIDST OF TRAFFIC WHEN THIS HAPPENED AND 2 CARS SWERVED TO MISS ME. I HAD IT TOWED TO THE DEALER, AND THE REPLACED THE DRIVE SHAFT AND A COUPLE PIECES IN THE DIFFERENTIAL, BUT DIDN'T ADDRESS THE TRANSMISSION ISSUE AND NOW THE DIFFERENTIAL WASN'T WORKING PROPERLY AND MAKING NOISE. AFTER CONTACT DODGE ABOUT IT AGAIN, THEY ARE TELLING ME THAT THE DEALER SAYS THERE'S NOTHING WRONG SO THEY WONT REPLACE THE TRANSMISSION OR THE DIFFERENTIAL EVEN THOUGH THEY ARE COVERED UNDER WARRANTY. THE DEALER SPECIFICALLY TOLD ME THAT THEY KNOW SOMETHING IS WRONG, BUT THEY AREN'T SURE EXACTLY WHAT AND THE ONLY WAY TO REALLY FIX THE ISSUES WOULD BE TO REPLACE THE ENTIRE TRANSMISSION AND THE ENTIRE DIFFERENTIAL BECAUSE THEY EACH HAVE SOME MANY PARTS TO THEM. AT THIS POINT, I WOULD LIKE TO FILE AN OFFICIAL COMPLAINT AS IT SEEMS THE ONLY WAY DODGE WILL HONOR THEIR WARRANTY IS IF SOMEONE DIES. YESTERDAY I WAS MAKING A LEFT TURN AND ONCOMING TRAFFIC ALMOST HIT ME BECAUSE THE TRANSMISSION WOULDN'T ENGAGE IN GEAR FOR THE TRUCK TO MOVE FORWARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475787September 18, 2012
STEERING, SUSPENSION
I WAS TRAVELING ON THE INTERSTATE AT 70 MPH HIT A SMALL BUMP AND THE FRONT END STARTED SHAKING VIOLENTLY,THE STEERING WHEEL WAS ALMOST UNCONTROLLABLE. I HAD TO PULL OFF AND STOP BEFORE IT WOULD STOP. THEN PROCEEDING ON DIDN'T HAVE ANYMORE PROBLEMS YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475617September 17, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, HE HEARD AN ABNORMALLY LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT MENTIONED THAT THE WHEELS SEIZED AND THE DRIVE SHAFT FRACTURED. AS A RESULT, HE LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475158September 12, 2012
POWER TRAIN
WAS DRIVING MY 2010 DODGE RAM 1500 PICKUP AT 40 MPH WHEN I FELT/HEARD SOMETHING SNAP FROM UNDERNEATH THE TRUCK, PULLED OFF AND SAW THE DRIVE SHAFT HAD BROKE OFF THE REAR-END, DAMAGED THE TRANSFERCASE, SHREDDED OUT ALL THE GEARS, AND LOCKED UP THE REAR-END. VEHICLE IS UNDER WARRANTY AND THE DEALERSHIP HONORED ALL REPAIRS UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475096September 11, 2012
SUSPENSION, STEERING, SERVICE BRAKES
UPON HITTING A BUMP, HUMP, OR HOLE IN THE PAVEMENT WHILE DRIVING AT HIGHWAY SPEEDS THE STEERING WHEEL BEGINS TO VIBRATE AND MOVE SIDE TO SIDE UNEXPECTEDLY; THE FRONT END OF THE TRUCK SHAKES AND BOUNCES VIOLENTLY UNTIL SPEED REDUCES TO NEAR STOP. BRAKES AND STEERING ARE NEAR INEFFECTIVE UNTIL THE VIOLENT SHAKING STOPS. IT FEELS AS IF THE WHOLE FRONT END IS ABOUT TO BREAK LOOSE FROM THE VEHICLE, AND DRIVER CONTROL IS SEVERELY COMPROMISED. THIS HAS HAPPENED 8-10 TIMES IN TWO YEARS OF OWNERSHIP. IT IS ALWAYS UNEXPECTED WITH NO WARNING. I HAVE BECOME VERY UNEASY ABOUT ROAD TRIPS IN THIS VEHICLE. I AM ABOUT TO TAKE IT TO A DODGE DEALERSHIP ONE MORE TIME AS THE PROBLEM OCCURRED AGAIN TWO DAYS AGO. I HAVE ONLY 700 MILES OF WARRANTY LEFT. PAST TRIPS TO DODGE DEALERSHIPS HAVE GIVEN NO RELIEF WITH THE COMMENT ALWAYS BEING "WE COULD NOT GET THE PROBLEM TO OCCUR WHEN WE TEST DROVE THE TRUCK, AND ALL FRONT SUSPENSION TOLERANCES ARE CORRECT". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474298September 8, 2012
POWER TRAIN
I WAS DRIVING DOWN THE HIGHWAY HEARD A HIGH PITCHED WHINE AND THE BOOM THE DRIVELINE CAME OFF THE REAR DIFFERENTIAL AND THE REAR WHEELS LOCKED UP. I HAVE RESEARCHED THIS AND MANY PEOPLE HAVE EXPERIENCED THE SAME PROBLEM. DEALER HAS TO REPLACE ALL COMPONENTS FROM THE CENTER OF THE TRUCK BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472865August 29, 2012
STEERING, STRUCTURE
FRONT LEFT TIE ROD WAS A SAFETY RECALL IN MARCH. I HAD IT LOOKED AT AND THE DEALER SAID IT WAS FINE. ON FRIDAY AUGUST 24TH I WAS TURNING AROUND IN A DRIVEWAY AFTER I GOT OFF THE HIGHWAY 10 MINUTES PRIOR WHEN THE TIE ROD BROKE. I CALLED ROADSIDE ASSISTANCE IN WHICH THEY TOWED TO THE NEAREST DEALER SINCE WE WERE 58 MILES FROM HOME. THE DEALER GAVE ME A RENTAL CAR AND TOLD ME NOT TO WORRY ABOUT ANYTHING, CHRYSLER WOULD HANDLE IT. ON SATURDAY THE 25TH, THE DEALERSHIP CALLED ME AND TOLD ME THAT I WOULD HAVE TO USE MY EXTENDED WARRANTY BECAUSE CHRYSLER SAID THEY WOULD NOT PAY FOR THIS, EVEN THOUGH THIS WAS A RECALLED PART. I WOULD HAVE TO PAY THE 100.00 DEDUCTIBLE. I THEN FILED A COMPLAINT WITH CHRYSLER, WHO THEN CALLED ME ON MONDAY THE 27TH AND TOLD ME THEY WOULD PAY THE DEDUCTIBLE AND I WOULD HAVE TO ISSUE THE CHECK FIRST AND THEY WOULD SEND ME THE CHECK. I DID NOT HAVE 100.00 AND TOLD THEM THAT THEY WOULD NEED TO PAY UPFRONT. THEY SAID THEY WOULD TALK TO THE DEALER AND TAKE CARE OF IT. ON TUESDAY, THE 28TH I GO TO PICK UP MY TRUCK AND THEY SAID CHRYSLER DID NOT PAY AND I HAD TO BORROW 100 TO TAKE CARE OF THE DEDUCTIBLE AND ALSO HAD TO FILL UP THE RENTAL CAR. I FEEL THAT THIS WAS ALL ON CHRYSLER AND I HAVE BEEN A DODGE OWNER SINCE EARLY 90'S AND I REFUSE TO BUY DODGE EVER AGAIN BECAUSE OF THEIR LACK OF CUSTOMER SERVICE. I COULD OF BEEN KILLED IF THIS WAS TO HAPPEN ON THE HIGHWAY AND CHRYSLER JUST DOES NOT CARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472488August 26, 2012
POWER TRAIN
DRIVESHAFT DISCONNECTED/SLIPPED OUT OF REAR DIFF (HANGING DOWN - STILL ON TRUCK) LOSS OF POWER/HAD TO COAST TO A SAFE AREA DURING COASTING CAME TO A SUDDEN STOP/SOMETHING LOCKED UP IN REAR DIFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472011August 23, 2012
POWER TRAIN
I WENT TO HUNTSVILLE, ALABAMA AND GOT MY TWO GRANDCHILDREN ON JULY 23, 2012 AND THEY SPENT THREE WEEKS WITH ME IN MICHIGAN. ON FRIDAY AUGUST 10, 2012, I TOOK THEM HOME. ON SATURDAY, AUGUST 11, 2012 AS I WAS DRIVING DOWN PULASKI PIKE GETTING READY TO MAKE A LEFT TURN MY TRUCK WOULD NOT TURN. THE MAN AT THE SERVICE STATION WAS WAVING FOR ME TO LET MY WINDOW DOWN AND I DID AND HE SAID MA YOUR DRIVE SHAFT IS ON THE GROUND. I GOT OUT OF MY TRUCK AND WAS ASTONISHED THAT THIS BIG LONG PIPE WAS ON THE GROUND. MY FATHER CAME AND SAID YOUR PINION NUT BACKED ITSELF OFF THE PINION AND THAT THERE WAS NO LOCTITE ON THE PINION NUT AND THAT COULD HAVE BEEN VERY DANGER HAD IT HAPPEN WHEN I WAS CARRYING MY GRANDCHILDREN HOME. MY FATHER IS A MECHANIC AND HE PUT MY DRIVE SHAFT BACK ON AND I DROVE MY TRUCK BACK TO MICHIGAN AND TOOK MY TRUCK TO MORAN CHRYSLER JEEP DEALERSHIP IN ST. CLAIR. AND THEY SAID IT WAS PUT BACK TOGETHER OK BUT NEED A SEAL ON THE DIFFERENTIAL CASE BUT THE PEOPLE I WORK WITH KNEW THEY WERE USING DEFECTED PINION NUTS.I WORK AT THE MARYSVILLE AXLE PLANT WHICH IT USE TO BE DETROIT AXLE PLANT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472054August 23, 2012
TIRES
TL* THE CONTACT OWNS A 2010 DODGE RAM 2500 EQUIPPED WITH BF GOODRICH TIRES, SIZE: 265/70/R17. THE CONTACT STATED THAT HE NOTICED THAT THERE WERE CRACKS IN ALL FOUR TIRES. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470655August 14, 2012
POWER TRAIN
WHEN SLOWING DOWN KEPT HEARING A HUMMING NOISE COMING FROM THE REAREND. ABOUT 10 MINUTES LATER I SLOWED DOWN TO MAKE A TURN AND BOOM THE DRIVESHAFT FALLS OUT OF THE REAREND AND THE REAR WHEELS LOCK UP. THE PINION NUT HAD COME OFF AND PINION YOLK (STILL ATTACHED TO THE DRIVESHAFT) CAME OUT OF THE REAREND. THE CHRYSLER DEALERSHIP DETERMINED THAT THE DRIVESHAFT WAS NOT REUSABLE AND HAD TO REPLACE THE REAREND HOUSING AND ALL IT'S INTERNAL PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470683August 14, 2012
POWER TRAIN, WHEELS
REAR WHEELS LOCKED UP WHILE DRIVING...BROUGHT TRUCK IN AND WAS TOLD IT WAS NOT AN ISSUE AND NOTHING WAS WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470516August 14, 2012
POWER TRAIN
WHILE COMING DOWN HIGHWAY 36 INTO SUSANVILLE, CALIF. OUR TRUCK STARTED MAKE A ODD NOISE, WE COULD NOT STOP TO CHECK IT OUT BECAUSE OF THE ROAD, AS WE CAME UP ON AN AREA WHERE WEE COULD LOOK AT IT GOT REALLY LOUD AND WE HEARD A THUMP AND THE REAR AXLE LOCKED UP. WE THEN SKID ACROSS THE ROAD TO A PULL OFF AREA WHAT WE FOUND WAS OUR DRIVE SHAFT HAD COME OUT OF THE REAR AXLE. THE TRUCK HAD TO BE TOWED INTO TOWN WHERE IT STILL IS. WHEN WE CALLED ON JULY 30TH I WAS TOLD THERE WAS 45 OTHER TRUCKS WAITING FOR THE SAME PART, I CALLED AGAIN ON AUGUST 10TH AND THEY ARE NOW TELLING US MAYBE SOMETIME IN OCTOBER. THE PROBLEM HAS BEEN IDENTIFIED BY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. BUT I BELIEVE THE SCOPE OF THE PROBLEM IS GREATER THEN WHAT IS BEING REPORTED TO FEDERAL AGENCIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470231August 11, 2012
POWER TRAIN
WHILE TRAVELING AT SPEED OF 15 MPH,HEARD LOUD BANG FROM REAR THE TRUCK SHOOK. VEHICLE WAS TOWED TO DEALERSHIP WHERE THEY DETERMINED THE DIFFERENTIAL BROKE DUE TO MECHANICAL FAILURE. THEY DID NOT SAY ANYTHING ABOUT TRANSMISSION. ORDERED PARTS ARE ON BACK ORDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470240August 11, 2012
STEERING, SUSPENSION, WHEELS
I WAS ON THE HIGHWAY DOING AROUND 75 AND HIT A SMALL BUMP AND ALL 4 TIRES LOCKED UP, THE STEERING WHEEL AND COLUMN SHOOK VIOLENTLY, THE DASHBOARD AND EVERYTHING SHOOK REALLY HARD. I STARTED TO HIT THE BRAKES AND DID NOT LET GO OF THE STEERING WHEEL EVEN IF IT WAS SHAKING HARD. MY TRUCK STARTED TO GO ONTO THE SHOULDER THEN WENT INTO THE GRASS ON THE RIGHT AND CAME TO A STOP. IT WAS STILL RUNNING AND I GOT OUT TO LOOK AT THE TIRES AND UNDERNEATH BUT NOTHING WAS WRONG. I TOOK IT TO A DIFFERENT DEALER AND TOLD THEM I EXPERIENCED THIS BEFORE AND NOT TO TRY TO DUPLICATE THE COMPLAINT BECAUSE IT WILL GO OUT OF CONTROL. TODAY THEY CALLED ME TO SAY THEY REPLACED THE BALL JOINT (UNDER WARRANTY) BUT I HAVE TO PAY FOR AN ALIGNMENT. I TOLD THEM THAT I LOOKED THE SYMPTOMS UP ON THE INTERNET AND SAW THIS IS A REAL PROBLEM THAT CANT BE FIXED AND I DON'T WANT THIS TO HAPPEN TO ME AGAIN, THEY CAN KEEP IT. WHY DO I HAVE TO PAY 700.00/MONTH PAYMENTS AND ALSO PAY WITH MY LIFE OR SOMEONE ELSE'S LIFE TOO? I WILL NOT PICK THIS 'FIXED' TRUCK UP FROM THE DEALER. ON THE INTERNET AND YOU-TUBE ITS CALLED, THE DEATH WOBBLE AND IS WHAT HAPPENED TO ME, ONLY WORSE AND TWICE! SO, TODAY I WENT TO NHTSA AND FILED BOTH COMPLAINTS. BELIEVE ME, I MAY NOT HAVE IT ON VIDEO BUT ITS VERY VIOLENT AND YOU CANT STEER! THE STEERING SHAKES SO BAD THAT YOU CAN BARELY HANG ONTO IT AND I THINK ALL THE TIRES QUIT TURNING BECAUSE YOU LITERALLY ARE BOUNCING DOWN THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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