Dodge Ram Complaints

27,062 consumer complaints on file.

#10692783March 8, 2015
POWER TRAIN
REAR DRIVESHAFT FELL OFF WITH NO WARNING WHATSOEVER.WAS DRIVIVING ABOUT 35 MPH.REAR END LOCKED UP,THANFULLY NO OTHER CARS AROUND..I THINK THERE IS A RECALL FOR THIS..DONT THINK I SHOULD HAVE TO PAY UP FRONT TO GET FIXED..I COULD HAVE BEEN KILLED IF I WAS ON AN INTERSTAE WHEN THIS HAPPENED.THEN HOW WOULD I HAVE FIXED THAT, THEN GOT REIMBURSTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692781March 8, 2015
STRUCTURE
THE DASHBOARD IS LITERALLY CRUMBLING INTO SHARP POINTED SHARDS AND HAVE BEEN FLYING INTO MYSELF AND MY PASSENGERS. THE SHARDS ARE VERY SHARP AND I'M AFRAID IF A PIECE SHOULD FLYINTO MY EYE WHILE DRIVING IT COULD CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692881March 8, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ISSUE: LOW BEAM HEADLIGHT BULBS QUIT WORKING, AFTER SEVERAL REPLACEMENTS, INSTALLING NEW BULBS (LAMPS) DOES NOT REPAIR THE ISSUE. THE VEHICLE CURRENTLY HAS NO LOW BEAM HEADLIGHTS, THE VEHICLE ONLY HAS HIGH BEAM HEADLIGHTS. NOT DRIVABLE AT NIGHT. TIPM (TOTALLY INTEGRATED POWER MODULE) IS AT FAULT ACCORDING TO DODGE TECHNICIAN. THE LEFT (DRIVERS SIDE) LOW BEAM HEADLIGHT WENT OUT IN 2007, I REPLACED THE HEADLAMP BULB. OK. THE RIGHT (PASSENGER SIDE) LOW BEAM HEADLIGHT WENT OUT IN EARLY 2008. I REPLACED THE HEADLAMP BULB. OK. IN 2012 ,BOTH LOW BEAM HEADLIGHTS WENT OUT. I REPLACED BOTH LAMPS.OK. IN 2013, THE RIGHT (PASSENGERS SIDE) LOW BEAM HEADLAMP WENT OUT. I REPLACED THE RIGHT (PASSENGERS SIDE) LOW BEAM LAMP, BUT THE LIGHT STILL DOES NOT WORK. I TOOK TO SHOP, AND THEY ATTEMPTED TO REPAIR, BUT COULD NOT LOCATE ISSUE. THEY SAID, NO FUSES TO REPLACE, IT HAS A TIPM MODULE THAT CONTROLS THE LIGHTING. IN 2014, THE LEFT (DRIVERS SIDE) LOW BEAM HEADLIGHT WENT OUT. I REPLACED THE HEADLAMP BULB. STILL NO LIGHTS. IN 2014, I CALLED THE DODGE DEALER, SPOKE WITH SERVICE. THE TECHNICIAN TOLD ME THAT THIS IS A RECURRING PROBLEM WITH THE 2006 DODGE RAM HEADLIGHTS, THAT IT IS PROBABLY THE TIPM (TOTALLY INTEGRATED POWER MODULE) THAT NEEDS REPLACED. THE QUOTED COST OF THE TIPM WAS APPROXIMATELY $800 AND THE LABOR ABOUT $150. SUMMARY: MARCH 2015. THE 2006 DODGE RAM IS NOT OPERATIONAL EXCEPT DURING DAYLIGHT HOURS. IT ONLY HAS OPERATIONAL HIGH BEAM HEADLIGHTS, NO LOW BEAM HEADLIGHTS. ALL NEW BULBS. I CANNOT AFFORD A REPAIR BILL OF ALMOST $1,000 TO GET A $20 HEADLIGHT TO OPERATE BY REPLACING THE TIPM . DODGE NEEDS TO ADDRESS THIS ISSUE IN MY OPINION. THE ISSUE JUST GETS WORSE WITH TIME, AND THEN, REPLACING THE LIGHT BULBS DOES NOT HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692715March 7, 2015
STEERING, SERVICE BRAKES
GOT IN THE TRUCK TO LEAVE AND I TURNED THE WHEEL AND THE BRAKES WOULD ENGAGE! SO I GOT ON INTERSTATE AND EVERY TIME I WOULD TURN THE STEERING WHEEL THE BRAKES WOULD ENGAGE GOT A LITTLE SQUIRMY ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692717March 7, 2015
AIR BAGS
YOUR RECALL NOTICE INFORMATION IS INCORRECT. AS FOLLOWS...IS REQUIRED FOR FULL PUBLIC DISCLOSURE. AIR BAG INFLATORS... DRIVERS SIDE... P40 / NHTSA 14V-354 ( NOT LISTED ON YOUR RECALL LIST.) THIS IS THE DRIVERS AIR BAG..! AIR BAG INFLATORS.. PASS. SIDE.. P78 / NHTSA 14V-770 ( ONLY THE PASSENGER SIDE IS ON YOUR WARNING LIST TO CONSUMERS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692725March 7, 2015
POWER TRAIN
WE JUST TURNED ONTO MY STREET AND WE HEARD A LOUD GRUMBLE AND DRAG SOUND. LIKE BRAKE OR REAR END LOCK UP.. SURE ENOUGH WE STOPPED TURNED TRUCK OFF AND LOOKED THE REAR END WAS LOCKED AND MY DRIVE SHAFT WAS LAYING ON THE ROAD. THANK THE LORD ABOVE IT DIDN'T HAPPEN WHEN WE WAS JUST ON INTERSTATE. I'M DISABLED AND IT WAS COLD AND I HAD TO SIT IN TRUCK UNTIL HELP CAME, WHICH WE ARE 18 -20 MILES FROM TOWN. I GO TO DOCTOR A LOT AND ITS MY ONLY TRANSPORTATION.THE MECHANIC SAID THE REAR END LOCKED AND SOMETHING FLEXED AND DRIVE SHAFT CAME OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692745March 7, 2015
POWER TRAIN, STEERING, SUSPENSION, SERVICE BRAKES
REFERENCE THE BELOW COMPLAINT, AND OTHERS: DATE COMPLAINT FILED: 03/02/2015 COMPONENT(S): POWER TRAIN , SUSPENSION DATE OF INCIDENT: 10/01/2014 NHTSA ID NUMBER: 10691476 DRIVING APPROXIMATELY 50 MPH ON WINDING TWO LANE COUNTRY ROAD, WHILE EXECUTING CURVE TO RIGHT, AFTER PASSING OVER A SLIGHT BUMP IN THE ROAD, FRONT SUSPENSION ENTERED WHAT IS COMMONLY CALLED A " DEATH WOBBLE". STEERING QUICKLY BECAME INEFFECTIVE, BRAKING WAS DIMINISHED DUE TO LOSS OF FIRM CONTACT BETWEEN FRONT TIRES AND ROAD SURFACE. WOBBLE IS REGENERATIVE IN THAT IT CONTINUES TO GET WORSE UNTIL VEHICLE SPEED IS REDUCED TO 15-20 MPH. I WAS UNABLE TO PRECISELY CONTROL DIRECTION OF TRAVEL, CROSSING INTO ONCOMING LANE BEFORE REDUCING SPEED ENOUGH TO REGAIN CONTROL. VEHICLE SHAKES SO BAD AS TO DISLODGE ITEMS FROM THE DASH AND CONSOLE POCKETS. THIS EVENT REPEATED SEVERAL TIMES AT A PARTICULAR SPOT ON MY WAY TO WORK, WHERE THERE WAS AN IRREGULARITY IN THE ROADWAY ON A STRAIGHT SECTION OF PAVED TWO LANE ROAD. BEHAVIOR WAS THE SAME AS DESCRIBED ABOVE. THE LAST EVEN WAS WHILE PULLING A TWENTY TWO FOOT TRAILER ON A MAJOR INTERSTATE, WHILE NEGOTIATING A RIGHT HAND CURVE ON A DOWN HILL MERGE LANE AT FREEWAY SPEED OF APPROXIMATELY 60-65 MPH. AGAIN I WAS UNABLE TO MAINTAIN MY LANE OF TRAVEL AND A CRASH WOULD HAVE RESULTED IF ANY OTHER TRAFFIC HAD BEEN NEAR ME! DEFINITELY A SAFETY ISSUE! LOCAL DEALERSHIP ASSURED ME A NEW STEERING DAMPER WOULD CURE THE PROBLEM. (IT DIDN'T) I EVENTUALLY FIXED THE PROBLEM MYSELF BY RESEARCHING WHAT OTHER OWNERS HAD DONE ONLINE (THERE IS A LOT OF INFO ON THIS ISSUE!), AND REPLACING THE PITMAN ARM, DRAG LINK, TIERED, AND ADDING A STEERING SHAFT STIFFENING BRACE. THE DRAG LINK, TIERED AND TIERED ENDS WERE A MOPAR PART KIT. MUCH HEAVIER CONSTRUCTION THAN THE ORIGINAL PART. RESPONSE TO A KNOWN ISSUE? THIS ISSUE MAKES THE TRUCK NEARLY UN DRIVABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692425March 6, 2015
SUSPENSION:FRONT:WHEEL BEARING
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, SMOKE STARTED TO EMIT FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FRONT WHEEL BEARING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10692509March 6, 2015
AIR BAGS
I RECEIVED THE RECALL NOTICE IN THE BEGINNING OF JANUARY. I NOTIFIED THE DEALER (ARRIGO DODGE OF WEST PALM BEACH, FL) AND WAS ADVISED THAT THEY WERE WAITING FOR PARTS. IT IS NOW 2 MONTHS LATER AND I AM STILL WAITING. WHAT IS THE NORMAL TIME FOR RECALL REPAIRS. I FEEL THAT I AM DRIVING AN UNSAFE VEHICLE. PLEASE ADVISE AS TO WHAT RECOURSE IS AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692547March 6, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692587March 6, 2015
AIR BAGS
I AM WRITING TO COMPLAIN ABOUT THE RECALL PROCESS IN GENERAL. I RECEIVED A RECALL ON A VEHICLE WE PURCHASED FOR OUR SON. HE DRIVES IT EVERYDAY. THE NOTICE INDICATED TO CALL ON FEB 23. SO FAR I HAVE HAD 4 DEALERS TELL ME THEY DON'T EVEN HAVE PARTS TO FIX THE ISSUE AND THAT WE COULD BE LOOKING AT 6-8 WEEKS. TODAY I HAVE 1 TELL ME THAT THERE ARE 2 RECALLS ON THIS VEHICLE. 1 FOR EACH AIRBAG. DOES THIS PROCESS SEEM BROKEN WHEN SOMETHING AS CRUCIAL TO DRIVER AND PASSENGER SAFETY TAKES 6-8 WEEKS TO CORRECT. REALLY? LET'S JUST ROLL THE DICE I GUESS AND HOPE NOTHING HAPPENS BETWEEN NOW AND THE TIME WE ARE ABLE TO GET THIS ADDRESSED. WHAT'S MORE TROUBLING IS I AM TOLD THAT THE RECALL WE RECEIVED FOR THE PASSENGER AIRBAG DOES HAVE PARTS ON THE WAY, ALBEIT 6-8 WEEKS AWAY, THE PASSENGER SIDE AIRBAG PARTS ARE NOT EVEN IN THE WORKS. ARE YOU KIDDING ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692594March 6, 2015
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692604March 6, 2015
SUSPENSION:REAR, SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE DRIVING AT 35 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND THE REAR END SEIZED, WHICH MADE THE VEHICLE SLIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE DRIVESHAFT, THE REAR BRAKE CABLES, AND THE REAR PASSENGER SHOCKS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706740March 5, 2015
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
TRUCK HAS HAD MULTIPLE INCIDENTS OF STALLING AND SHUTTING OFF WITH NO ADVANCE WARNING OR NOTICE. I COME TO A STOP OR TURN AND THE ENGINE SHUTS OFF. POWER STEERING IS LOST AND EVEN THOUGH IT STARTS RIGHT BACK UP WHEN PUT ON NEUTRAL IT HAS STARTED TO WORRY ME TO THE POINT WHERE I NO LONGER FEEL SAFE DRIVING THIS VEHICLE FOR FEAR THIS MAY HAPPEN ON THE HIGHWAY. I'VE HAD THROTTLE WORK DONE AND WIRES REPLACED BUT IT CONTINUES TO DO THE SAME THING AND NO CODES APPEAR AS TO WHAT MAY BE CAUSING THIS PROBLEM. THE DEALER ALSO CANNOT TELL ME THE REASON WHY THIS IS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692226March 5, 2015
AIR BAGS, POWER TRAIN
TL*THE CONTACT OWNS A 2005 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V796000 (POWER TRAIN), 14V817000 (AIR BAGS) AND STATED THAT THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT ALSO CALLED THE MANUFACTURER AND THEY WERE UNABLE TO PROVIDE A REASONABLE TIMEFRAME OF WHEN THE PART WOULD BECOME AVAILABLE TO REPAIR THE VEHICLE. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692279March 5, 2015
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
RECALL P65, RECEIVED NOTICE IN OCT. 2014, CONTACTED DODGE DAY LETTER WAS RECEIVED. ASKED IF VEHICLE WAS SAFE TO DRIVE AT WHICH TIME THEY STATED "WE CAN NOT TELL YOU IF YOUR VEHICLE IS SAFE OR NOT", ASKED TO SCHEDULE SERVICE AND INFORMED NO PARTS AT THIS TIME...FAST FORWARD 5 MONTHS..ON THE DODGE WEBSITE IT CLEARLY STATES MY VEHICLE MUST BE INSPECTED FOR FUEL LEAK ON THIS RECALL...SO I CALL DODGE AND ONCE AGAIN I'M TOLD NO PARTS YET, THEY DON'T EVEN KNOW WHAT PARTS ARE NEEDED, SO I ONCE AGAIN ASKED IF THE VEHICLE WAS SAFE TO DRIVE AND THAT I WON'T HAVE AN ENGINE FIRE AND RECEIVED THE SAME RESPONSE AS LAST TIME...I ASKED IF AT LEAST MY VEHICLE CAN BE INSPECTED TO SEE IF IT HAS A FUEL LEAK SO I KNOW IF IT'S SAFE TO DRIVE AND THE RESPONSE WAS NO, SINCE NO PARTS, "ITS A LIABILITY ISSUE IF THEY INSPECT AND DON'T HAVE PARTS".....NOR WILL THEY PROVIDE A RENTAL AND GUESS WHAT IF IT CATCHES FIRE THEY WON'T PAY FOR IT...I DIDN'T SPEND OVER 50K TO HAVE A LAWN DECORATION, I BOUGHT THE VEHICLE TO DRIVE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692270March 5, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V770000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO SPECIFY WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ... UPDATED 06-02-15 *BF UPDATED 7/2/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692324March 5, 2015
POWER TRAIN
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 30 MPH, THE REAR DIFFERENTIAL FRACTURED IMPACTING THE DRIVE SHAFT WHICH THEN FRACTURED THE TRANSFER CASE AND CAUSED DAMAGE TO THE TRANSMISSION. THE CONTACT INDICATED THAT THE BOLT FRACTURED WHILE THE VEHICLE WAS IN MOTION. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER. THE VEHICLE WAS TOWED AND PARKED TO BE FURTHER TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V796000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 150,000. UPDATED 5/4/15*CN THE CONSUMER STATED THE DEALER WAS ABLE TO FIX THE TRUCK WITH USED PARTS AND WAS ALSO ABLE TO SAVE THE TRANSMISSION AND TRANSFER CASE. THE REAREND AND DRIVESHAFT HAD TO BE REPLACED. UPDATED 11/16/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692305March 5, 2015
SUSPENSION, STEERING
TL*THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOUR TIMES. THE TECHNICIAN DIAGNOSED THAT THE TRACK BAR, UPPER TIE RODS, UPPER CONTROL ARMS AND THE LEFT LOWER AND UPPER BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692306March 5, 2015
AIR BAGS, POWER TRAIN, STEERING
TL*THE CONTACT OWNS A 2005 DODGE RAM 1500. THE CONTACT STATED THAT THERE WAS A LOUD NOISE COMING FROM THE REAR UPON TURNING THE STEERING WHEEL. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V796000 (POWER TRAIN), 14V817000 (AIR BAGS) AND STATED THAT THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART AND THE REMEDY WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIRS. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO PROVIDE A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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