Dodge Ram Complaints

27,062 consumer complaints on file.

#10703755April 5, 2015
AIR BAGS
I RECEIVED A RECALL NOTICE ON MY DODGE RAM FOR A DEFECTIVE AIRBAG INFLATOR HOUSING. STATED THAT I NEED TO CONTACT MY DODGE DEALER ON FEBRUARY 23. I HAVE CALLED 3 TIMES SINCE THIS DATE AND AM TOLD THE DEALER DOES NOT HAVE THE PARTS TO REPAIR THIS. IT HAS BEEN 6 WEEKS NOW. WHY HAS A RECALL BEEN ISSUED IF NO PARTS ARE AVAILABLE? I HAVE DONE WHAT I WAS INSTRUCTED TO DO TO RESOLVE THIS ISSUE BUT THE ISSUE IS STILL UNRESOLVED. I WAS TOLD BY THE DEALER ALSO THAT MY NAME WAS PUT ON A LIST AND WHEN THEY GET MORE OF THESE ISSUES THEY WILL CALL ALL IN AT ONE TIME. NOT WHAT I WANT TO HEAR WITH A SAFETY ISSUE AT HAND. LETS HOPE NO INJURIES OCCUR BEFORE THIS IS REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703773April 5, 2015
SUSPENSION
THE FRONT RIGHT UPPER BALL JOINT OF THE UPPER CONTROL ARM SEPARATED WHILE PULLING OUT OF A PARKING LOT. THE BALL JOINT PULLED OUT OF THE SOCKET. THE TIRE THEN LAID OVER AND THE TRUCK HAD TO BE TOWED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703452April 3, 2015
STRUCTURE
DASHBOARD IS CRACKING AND LITTLE PIECES OF PLASTIC ARE COMING OUT OF THE AC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703482April 3, 2015
VEHICLE SPEED CONTROL, SERVICE BRAKES
TL* THE CONTACT OWNED A 2005 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 75 MPH AND WHILE APPLYING THE BRAKES TO SLOW DOWN, THE VEHICLE SUDDENLY ACCELERATED. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CONSTRUCTION SITE. THE DRIVER SUFFERED A NECK INJURY AND THE FRONT PASSENGER SUFFERED A FRACTURED STERNUM AND INJURIES TO THE RIGHT FOOT AND LEFT LUNG. MEDICAL ASSISTANCE WAS REQUIRED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10703509April 3, 2015
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. AFTER THE VEHICLE WAS STARTED IN COLD TEMPERATURES, IT ACCELERATED INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT AN UNKNOWN PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHERE THE TECHNICIAN STATED THAT THE VEHICLE NEEDED TRANSMISSION FLUID. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 12,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703561April 3, 2015
SUSPENSION:REAR, POWER TRAIN:DRIVELINE:DRIVESHAFT
TL* THE CONTACT OWNS A 2006 DODGE RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR OF THE VEHICLE VIBRATED AND THE REAR DRIVESHAFT SUDDENLY DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT A REAR AXLE PINION NUT BECAME LOOSE. THE VEHICLE WAS REPAIRED, BUT CONTINUED TO EXPERIENCE VARIOUS ISSUES RELATED TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703573April 3, 2015
STRUCTURE
THE CRACKING HAS DONE NOTHING BUT GET WORSE. THE DASH HAS BEGUN HAVING CHUCKS OF BROKEN PLASTIC FALL OFF INTO THE INSTRUMENTATION AND ON THE FLOOR. IT HAS DISPROPORTIONATELY DEVALUED THE TRUCK. THE DASH SHOULD BE REPLACED BY DODGE ALONG WITH THE BEZEL ON THE INSTRUMENT CLUSTER WHICH HAS 2 CRACKS IN IT. THE CRACKS IN THE DASH ARE ALSO WERE INHIBITING THE DEFROSTER FROM CLEARING THE WINDSHIELD WHEN FOGGED UP ON THE INSIDE. THIS WAS PROVING VERY DANGEROUS UNTIL I REMOVED THE PIECES THAT WERE BLOCKING THE AIR FLOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703625April 3, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2005 DODGE RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V796000 (POWER TRAIN) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT WHEN SHIFTING INTO REVERSE, AN ABNORMAL NOISE EMITTED FROM THE VEHICLE. THE FAILURE MILEAGE WAS 79,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703641April 3, 2015
SUSPENSION
WE WERE HEADING OUT OF STATE ON THE INTERSTATE WHEN ALL OF A SUDDEN THE TRUCK STARTED SHAKING FEROCIOUSLY. MY HUSBAND WAS DRIVING AND HE SLOWED DOWN. WHEN HE SLOWED DOWN FROM 65 TO AROUND 50 MILES AN HOUR THE SHAKING STOPPED. AS HE STARTED TO PICK UP SPEED AGAIN IT STARTED AGAIN. THE SHAKING WAS SO VIOLENT IT FELT AS THE TRUCK WOULD FLIP. AS WE WERE TRYING TO FIND AN EXIT TO GET OFF THE INTERSTATE WE CROSSED A BRIDGE WHICH WAS UNEVEN AND CAUSED THE SHAKING TO BEGIN AGAIN. AFTER EXITING THE INTERSTATE AND PULLING INTO A PARKING LOT MY HUSBAND GOT OUT OF THE TRUCK AND LOOKED UNDER IT EXPECTING TO FIND SOMETHING BROKEN OR WORN BUT HE COULD FIND NOTHING THAT LOOKED WRONG. WHILE HEADING BACK HOME IT HAPPENED A FEW MORE TIMES EITHER WHEN HE GOT UP TO A CERTAIN SPEED OR HIT AN UNEVEN PLACE IN THE ROAD. THE SHAKE WAS FRIGHTENING AND IT MADE THE TRUCK HARD TO MAINTAIN CONTROL TO THE POINT IT FELT LIKE IT WAS GOING TO FLIP. IT WAS A TRUE 'DEATH WOBBLE'. AFTER 3 MONTHS AND 2 TIMES IN THE SHOP WITH VARIOUS FRONT-END PARTS REPLACED AND OVER $1000.00 SPENT THE PROBLEM HAS NOT BEEN CORRECTED. WE ARE GETTING READY TO PUT IT BACK IN THE SHOP FOR A THIRD TIME ON THE 6TH OF APRIL, 2015. WE LOVE OUR TRUCK BUT WE ARE CONCERNED WITH THE SAFETY AND RELIABILITY OF IT DURING OUR EVERYDAY USE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703252April 2, 2015
ENGINE, SERVICE BRAKES, STEERING
SINCE I FIRST BOUGHT THIS TRUCK IN 2005 ITS HAD A PRETTY SERIOUS PROBLEM WITH STALLING OUT WHEN COMING TO A STOP, AND EVEN WORSE, SOMETIMES MID TURN WHILE MOVING. THIS IS A VERY DANGEROUS ISSUE SINCE LOSS OF CONTROL IS EMINENT IN THIS TYPE OF INCIDENT. ALONG WITH THIS STALLING OUT, THE TRUCK HAS A ROUGH IDLE/SURGING IDLE ISSUE WHEN AT A STOP. IVE TRIED ALL TYPES OF REPAIRS, AND SPENT ALOT OF MONEY TRYING TO FIX THIS ISSUE WITH NO AVAIL. I TOOK IT INTO DODGE AFTER I FIRST BOUGHT THE TRUCK AND THEY SAID THEY COULD NOT RECREATE THE PROBLEM AND EVERYTHING WAS FINE. I TOOK IT IN AGAIN AND THEY CLEANED THE THROTTLE BODY. STILL SAME ISSUE. NOW IVE REPLACED, OUT OF MY OWN POCKET, THE EGR VALVE, THROTTLE BODY ITSELF, EVAP PURGE VALVE, AND HAVE TRIED A LIST OF OTHER REMEDIES. STILL NOT FIXED. AFTER A QUICK SEARCH OF MANY DIFFERENT DODGE RAM CLUB ONLINE FORUMS THIS IS A VERY VERY VERY COMMON ISSUE WITH THESE TRUCKS, AND ALL OF US OWNERS ARE FED UP. DODGE WONT TAKE RESPONSIBILITY FOR THIS SERIOUS ISSUE, AND UNFORTUNATELY PEOPLE MAY DIE BECAUSE OF THIS. PLEASE HELP US! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703253April 2, 2015
STEERING, SERVICE BRAKES, ENGINE
AS I WAS DRIVING ON THE FREEWAY AT 70 MPH, I HEARD A LOUD "SMACK!" BEFORE THE ENGINE STALLED AND I LOST POWER STEERING AND POWER BRAKES. LUCKILY, I'M PRETTY STRONG AND WAS ABLE TO PULL OFF TO THE SHOULDER. THE ENGINE WOULD START BUT NOT TURN OVER WITH 4 OR 5 ATTEMPTS. IT STARTED ON THE FIFTH OR SIXTH TRY BUT WOULD NOT IDLE. I WAS FINALLY ABLE TO GET IT TO START AND ON MY WAY TO THE MECHANIC, I COULD TELL SOMETHING WAS BROKEN IN THE ENGINE. AFTER INSPECTING THE ENGINE AND LOOKING INTO IT, IT'S BEEN DETERMINED THAT A VALVE SPRING BROKE AND SENT THE VALVE THROUGH THE PISTON AND INTO THE CYLINDER, EFFECTIVELY CEASING THE ENGINE WHILE THE VEHICLE TRAVELED AT FREEWAY SPEEDS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10703278April 2, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TRUCK BEGAN STALLING WITH ENGINE SHUTTING OFF AT RANDOM: WHILE DRIVING, AT STOP LIGHTS, ETC. TRUCK WOULD NOT RESTART FOR VARIOUS LENGTHS OF TIME. DIAGNOSED AS A BAD FUEL PUMP. FUEL PUMP REPLACED WITH NO IMPROVEMENT IN BEHAVIOR. DIAGNOSED AS INTERMITTENT RANDOM NO ELECTRICAL POWER TO FUEL PUMP MODULE CAUSED BY MALFUNCTIONING TIPM. REPLACEMENT IS $900-$1100. TOLD THIS IS A COMMON OCCURRENCE WITH CHRYSLER/DODGE TIPMS, WITH NO GUARANTEE OF NON-RECURRENCE. TOTAL LOSS OF ENGINE POWER DUE TO A SHUT DOWN OF THE FUEL PUMP MODULE WHILE DRIVING DID NOT RESULT IN AN ACCIDENT, BUT THE POTENTIAL FOR AN ACCIDENT WAS HUGE. DODGE DEALER DOES NOT ACKNOWLEDGE A PROBLEM WITH TIPMS, BUT THEIR MECHANIC HAS COMMUNICATED THAT THERE ARE SO MANY ISSUES WITH TIPMS, THAT THEY HAVE THE PART ON BACK-ORDER. PLEASE LOOK INTO THE TIPM PROBLEM AND DODGE'S COMPLETE CONTROL OVER THE REPLACEMENT/PROGRAMMING OF THESE MODULES, HOLDING OWNERS HOSTAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703353April 2, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2005 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V796000 (POWER TRAIN); HOWEVER, WHILE DRIVING 70 MPH, A LOUD ABNORMAL BANG EMITTED FROM THE VEHICLE. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD. THE CONTACT NOTICED THAT THE DRIVESHAFT SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DRIVESHAFT DISCONNECTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVESHAFT, PINION NUT, AND REAR AXLE PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V796000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 107,644. UPDATED 5/11/15*CN UPDATED 9/16/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703348April 2, 2015
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HOWEVER, THE PART NEEDED TO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703349April 2, 2015
AIR BAGS
WE HAVE CONTACTED THE DEALERSHIP AND HAVE BEEN TOLD THAT THEY DO NOT HAVE THE PARTS TO FIX OUR TRUCK. IT HAS BEEN 4 MONTHS SINCE THE RECALL WAS ISSUED AND WE ARE STILL WAITING FOR PARTS TO ARRIVE. WE ARE AFRAID TO DRIVE OUR TRUCK BECAUSE ACCORDING TO THE RECALL LETTER AN ACCIDENT COULD RESULT IN A DEATH BECAUSE OF DEFECTIVE PARTS. WE CONTINUE TO CONTACT THE DEALERSHIP , CROWN DODGE OF FAYETTEVILLE, NC AND CONTINUE TO BE TOLD THE PARTS ARE NOT IN. WE HAVE A 6 HOUR TRIP PLANNED IN THE NEAR FUTURE AND NEED THIS TRUCK TO BE ROAD WORTHY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703367April 2, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2005 DODGE RAM 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V796000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703030April 1, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V635000 (FUEL SYSTEM) IN JANUARY; HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS STILL NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A TIME FRAME FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. ..UPDATED 05-26-15*BF UPDATED 6/30/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703043April 1, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703085April 1, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND FRACTURED, WHICH CREATED VERY SHARP EDGES ON THE DASHBOARD. THE CONTACT INDICATED THAT THE CRACKS WERE LOCATED WHERE THE AIR BAG WAS POSITIONED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INDICATED THAT THE DAMAGE WAS CAUSED BY EXCESSIVE SUN LIGHT. THE VEHICLE WAS NOT REPAIRED. MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703110April 1, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THERE IS A BANGING NOISE THAT SEEMS TO BE COMING FROM BEHIND THE GLOVE BOX. I RESEARCHED IT ONLINE AND THINK IT'S A HEAT BLEND DOOR ACTUATOR THAT WENT OUT. I WAS QUOTED OVER $500 FOR THE REPAIR DUE TO THE COMPLEXITY OF GETTING TO THE ISSUE THROUGH THE DASHBAORD. A WHILE BACK THERE WAS A RECALL ON SOME PART OF THE AC/HEATING BUT I CANNOT REMEMBER WHAT IS WAS FOR. I CALLED THEIR HOTLINE AND WAS ADVISED THAT RECALLS ARE ACTIVE FOR 10 YEARS FROM THE MANUFACTURE DATE, SO IN MY CASE, THROUGH 2019. I SEARCHED WWW.SAFERCAR.GOV AND THERE WASN'T ANY RECALLS LISTED UNVER THIS VIN. I READ THAT OTHERS ARE HAVING THIS SAME ISSUE AND I FEEL THIS IS A DEFECTIVE PART THAT SHOULD BE RECALLED AS AT ONE POINT IT DISABLED THE BLOWER. THE BLOWER OPERATED INTERMITTENTLY WHICH WAS EXTREMELY HAZARDOUS DURING WINTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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