Dodge Ram Complaints

27,062 consumer complaints on file.

#10705811April 15, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE INDEPENDENT MECHANIC DISCOVERED A FUEL LEAK COMING FROM THE FUEL HEATER CAUSED BY THE ELECTRICAL CONNECTORS OVERHEATING. THE DEALER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE COULD NOT BE REPAIRED BECAUSE THE PARTS WERE UNAVAILABLE. THE CONTACT INDICATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V635000 WAS RECEIVED IN NOVEMBER OF 2014. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705827April 15, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1994 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BLOWER MOTOR AND WIRING HARNESS MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 00V135000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,639. UPDATED 6/18/15*CN UPDATED 10/05/2017*CN
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10705865April 15, 2015
POWER TRAIN:DRIVELINE:DRIVESHAFT
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 30 MPH, A BOUNCING TYPE NOISE WAS HEARD UNDER THE VEHICLE. WHEN DEPRESSING THE ACCELERATOR PEDAL, THE NOISE WOULD GET LOUDER, BUT THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT STOPPED THE VEHICLE AND DISCOVERED THAT THE DRIVESHAFT WAS DETACHED FROM THE TRANSMISSION AND LYING ON THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705888April 15, 2015
AIR BAGS
I PURCHASED MY P/U NEW 2003. I RECEIVED A NOTICE OF RECALL FOR DEFECTIVE AIR BAG INFLATOR HOUSING - P78. TODAY I CALLED MY DEALER, MID COUNTY CHRYSLER IN PORT ARTHUR, TX , TO SET UP AN APPOINTMENT AS INSTRUCTED ON THE NOTICE. THEY REFUSED TO SET UP THE APPOINTMENT AND REPORTED " THE PARTS ARE NOT AVAILABLE". I ASKED TO ADDED TO A CALL LIST TO SCHEDULE AN APPOINTMENT ONCE THE PARTS WERE AVAILABLE AND THEY REFUSED SAYING " WE ARE NOT ALLOWED TO ACTUATE A LIST, YOU HAVE TO CALL BACK TO SCHEDULE APPOINTMENT AT A LATER DATE. BY NOT HAVING A CALL LIST TO PUT MY NAME ON, THE DEALER IS MAKING IT MY RESPONSIBILITY TO GET MY CAR REPAIRED. IN THE PAST HAD A RECALL ON A FORD VEHICLE WHICH ENDED UP NEVER BEING REPAIRED BECAUSE, THAT DEALER KEPT TELLING ME THAT THEY DIDN'T HAVE THE PART OR DIDN'T HAVE THE TIME TO TAKE CARE OF THE PROBLEM. I DID CALL OVER AND OVER AND OVER AGAIN WITH THAT ONE. IT DID NO GOO..... NOW IT IS SEEMLY STARTING ALL OVER AGAIN ! I THINK THEY NEED TO HAVE A CALL BACK LIST FOR WHEN THE PARTS ARE AVAILABLE AND GET THIS ISSUED FIXED... THIS IS A SAFETY ISSUE ! I THINK THIS IS NOT MY RESPONSIBILITY, I DIDN'T BUILD THE 2003 PICK UP OR SELL IT ! NOW IT FEELS LIKE THEY ARE RUNNING OUT ON WHAT IS EXPECTED OF THEM... JUST LIKE THE FORD DEALER DID! ONLY THIS TIME I AM NOT WILING TO KEEP CALLING LIKE THE LAST TIME ! IF THEY HAVE BEEN SUED TO MAKE THIS A RECALL ISSUE OR SOMEONE WAS INJURED BECAUSE OF IT, YOU WOULD THINK THAT THEY ARE RESPONSIBLE AND LIABLE ! THEY SHOULD BE TAKING A BIT MORE OF SOLVING THE PROBLEM ! THANK YOU, [XXX] OWNER OF 2003 DODGE P/U INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705923April 15, 2015
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. BOTH THE DEALER AND MANUFACTURER STATED A REMEDY HAD NOT YET BEEN DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705946April 15, 2015
POWER TRAIN
I HAVE A 2005 DODGE SLT RAM TWO WHEEL DRIVE TRUCK. 73,000 MILES. I WAS TRAVELING ON A HIGHWAY MERGING WITH ANOTHER WHEN THE REAREND CUT LOOSE. THERE IS RECALL BUT THE MANUFACTURER DECLINES TO REPAIR IT BECAUSE IT DOESN'T HAVE THE FIX. THEY WANT ME TO PAY TO REPAIR IT AND SUBMIT RECEIPTS. IF I AM PAYING TO REPAIR WITH SAME FAULTY PARTS MY EXPENSES COULD GROW OUT OF SIGHT. I WAS VERY LUCKY AN ACCIDENT DIDN'T OCCUR. THEY SAY PARTS MADE BEFORE AUG 3/2005 ARE AFFECTED. I DON'T UNDERSTAND WHY PARTS MADE AFTER 8/3/05 CANNOT BE USED. ALSO WHY SHOULD I PAY ANYTHING. IM A WORKING GUY WITHOUT THAT KIND OF DISPOSABLE INCOME. I WAS ALSO TOLD I WOULDN'T BE REIMBURSED UNTIL THE FIX WAS AVAILABLE. CANNOT GET IT IN WRITING THAT I WOULD BE COMPENSATED IN FULL. PLEASE ADVISE. I FONT HAVE THE VIN #. MY TRUCK IS AT DAVE DENNIS DODGE DAYTON OHIO. I HAVE READ OF THIS PROBLEM WAS KNOWN ABOUT SOME TIME AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705959April 15, 2015
STEERING, AIR BAGS
TL* THE CONTACT OWNED A 2007 DODGE RAM 1500. WHILE MAKING A LEFT TURN AT 15 MPH, THE STEERING WHEEL SEIZED AND THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND THE CONTACT CRASHED INTO TREES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BRUISES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V817000 (AIR BAGS). THE FAILURE MILEAGE WAS 113,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10705653April 14, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN I TURN ON MY LEFT TURN SIGNAL, EITHER IT WONT TURN ON AT ALL, OR THE RIGHT SIDE TURN SIGNAL TURNS ON. ALSO MY HAZARD LIGHTS DOES NOT WORK, WHEN I TURN ON MY HAZARDS ONLY THE LEFT ARROW TURNS ON . NOT THE RIGHT. THIS IS A HAZARD SINCE IF I HAPPEN TO BE ON THE SIDE OF THE ROAD AT NIGHT I NEED MY HAZARDS FOR OTHER CARS TO SEE MY VEHICLE AND NOT HIT ME. OR WHEN TURNING I NEED PEOPLE TO KNOW WHICH WAY I AM GOING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705706April 14, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
APPROXIMATELY A YEAR AGO I BEGAN EXPERIENCING LIGHTING PROBLEMS, FLICKERING ALL AROUND; AND WITH TRUCK OFF THE REMOTE WOULD RANDOMLY, CONTINUOUSLY LOCK THE DOORS. I FINALLY BROKE THE REMOTE TO MAKE IT STOP. NOW MY DRIVER SIDE TAIL LIGHT WON'T WORK. I NEEDED MY INSPECTION/REGISTRATION BUT COULDN'T GET IT UNTIL THE LIGHT IS REPAIRED. MY MECHANIC SAID IT'S THE FUSE BOX, SAID IT'S IN HORRIBLE CONDITION. MORE PROBLEMS ARE POSSIBLE. PARTS & LABOR WILL BE NEAR $850. VARIOUS FORUMS ARE INUNDATED WITH SIMILAR COMPLAINTS. A FRIEND OF A CO-WORKER'S TRUCK BURNT TO THE GROUND IN HIS DRIVEWAY (AND SINGED THE HOUSE) BECAUSE THE FUSE BOX DIDN'T TELL THE FUEL PUMP TO SHUT OFF. WITH THAT AND MANY OTHER COMPLAINTS I'VE READ I'M NOW VERY FEARFUL FOR MY SAFETY. DODGE/CHRYSLER NEEDS TO REPLACE THE FUSE BOX IMMEDIATELY. THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705727April 14, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2005 DODGE RAM 1500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V796000 (POWER TRAIN) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705733April 14, 2015
STRUCTURE, AIR BAGS
THE DASHBOARD HAS CRACKED AND BROKEN IN MULTIPLE PLACES. IT CLEARLY WILL AFFECT THE DEPLOYMENT OF THE PASSENGER AIRBAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705386April 13, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE ATTEMPTING TO START THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT A SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V77000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705388April 13, 2015
AIR BAGS, POWER TRAIN
TL* THE CONTACT OWNS A 2005 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V796000 (POWER TRAIN) AND 14V817000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705467April 13, 2015
STEERING, POWER TRAIN
TL* THE CONTACT OWNS A 2005 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V796000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 148,000. UPDATED 6/8/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705500April 13, 2015
STEERING, SUSPENSION, WHEELS
THE SECOND DAY I OWNED MY 2010 POWER WAGON I EXPERIENCED THE DEATH WOBBLE. IT ONLY HAD 16,000 MILES ON IT. TOOK IT BACK TO THE DEALERSHIP REPLACED STEERING DAMPENER AND TIRES. THIS WORKED FOR ONLY A FEW MONTHS. THAT WAS 2011 WHEN IT STARTED. IT IS NOW APRIL 2015 HAVE BEEN HAVING THE SAME ISSUE EVERY FEW MONTHS. I HAVE REBUILT THE ENTIRE FRONT END HELPED FOR A LITTLE WHILE BUT IT SOON CAME BACK. I HAVE PUT 4 SETS OF TIRES ON IT ALSO IN THIS TIME PERIOD. I INSTALLED AN AFTERMARKET DUAL STEERING STABILIZER SAME RESULT. MY TRUCK ONLY HAS 63,400 MILES ON IT NOW. TWO DAYS AGO RUNNING DOWN THE TOLL ROAD HIT AN EXPANSION JOINT AT 70 MILES PER HOUR AND STARTED THE DEATH WOBBLE CARS SCATTERED ALL AROUND ME AS TRUCK SHAKES VIOLENTLY UNTIL YOU CAN SLOWLY SLOW YOUR SPEED DOWN TO ABOUT 30 MILES PER HOUR PRAYING THAT NOBODY SLAMS INTO YOU. THIS HAPPENED TWICE IN A MATTER OF ABOUT FIVE MILES. TOOK IT BACK TO THE DEALERSHIP THEY ROTATED MY AXLE FORWARD TO GET THREE MORE DEGREES OF CASTER AND THEY SAID TRY THAT. ON MY WAY HOME STARTED TO DEATH WOBBLE AT 58 MILES PER HOUR. DODGE HAS WORKED ON MY TRUCK TO TRY AND SOLVE THIS PROBLEM ROUGHLY 12 TIMES IN THE LAST 4 YEARS. THE PROBLEM STILL EXISTS AND THEY DON'T KNOW HOW TO FIX IT. I WILL NOT ALLOW MY WIFE OR DAUGHTER TO DRIVE THIS TRUCK DO TO FEAR OF THEIR LIVES AND OTHERS IF THIS WERE TO HAPPEN WITH THEM BEHIND THE WHEEL. SOMETHING NEEDS TOO BE DONE TO CORRECT THIS PROBLEM AND SOMEBODY NEEDS TO BE HELD ACCOUNTABLE. THIS IS A VERY BAD SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705504April 13, 2015
ELECTRICAL SYSTEM, VISIBILITY/WIPER
ON 3/30/15 MY RAM TRUCK EXHIBITED THE CONDITION DESCRIBED IN THE K17 (REPROGRAM HVAC CONTROL HEAD AND INSPECT/REPLACE ACTUATORS) RECALL. THIS RECALL WAS CREATED TO ELIMINATE THE POSSIBLE MALFUNCTION OF THE HVAC SYSTEM TO PROPERLY DEFROST/DEFOG THE WINDSHIELD. IT INVOLVES UPDATING SOFTWARE AND REPLACING MODE DOOR ACTUATORS. THE PLASTIC ACTUATOR GEARS CAN EASILY BE BROKEN WHEN THE CONTROL HEAD SENDS THE WRONG SIGNALS TO OPEN AND CLOSE THE MODE DOORS. AT THE MOMENT, MY DEFROSTER/HEATER IS NOT WORKING AND WHEN I FIRST START THE VEHICLE, THERE IS A SERIES OF KNOCKING SOUNDS FOR SEVERAL MINUTES AS THE MALFUNCTIONING SYSTEM GOES THROUGH ITS PROGRESSIONS. I TOOK IT IN TO MY LOCAL DODGE DEALER (GURNEE) HOPING THAT THE RECALL WOULD ELIMINATE THE CONDITION. THE MECHANIC REPLACED THE ACTUATORS BUT COULD NOT GET THE SYSTEM WORKING PROPERLY. HE SAID THE CONTROL HEAD IS NOT WORKING PROPERLY BUT THE RECALL ONLY COVERS THE SOFTWARE UPDATE AND NOT THE REPLACEMENT. FROM MY RESEARCH I HAVE NOTICED THAT OTHER RAM OWNERS HAVE ENCOUNTERED THIS POTENTIALLY DANGEROUS CONDITION. IF IT WAS JUST A MATTER OF THE CONTROL HEAD WEARING OUT AND NOT WORKING, I WOULD BE OKAY WITH REPLACING IT AT MY OWN EXPENSE. IN MY OPINION THOUGH, IT IS NOT A CASE OF 'WEAR AND TEAR' BUT INSTEAD I BELIEVE IT IS A DEFECTIVE COMPONENT. THE FAULTY CONTROL HEAD CAUSES THE BREAKAGE OF THE ACTUATORS AND MODE DOORS. PEOPLE WHO ENCOUNTER THIS PROBLEM IN THE WINTER ARE AT RISK OF AN ACCIDENT DUE TO THE INABILITY TO CLEAR THEIR WINDSHIELD. DRIVERS MAY EVEN NEED TO GET THEIR VEHICLES TOWED. I BELIEVE THAT DODGE SHOULD BE RESPONSIBLE FOR REPAIRING THE SYSTEM TO ITS NORMAL CAPABILITIES. THAT IS WHAT A RECALL IS DESIGNED TO DO. THIS IS SIMPLY A CASE OF A PREVIOUSLY RECALLED VEHICLE REMEDY NOT WORKING AS DESIGNED. I CALLED DODGE CUSTOMER SUPPORT ON 4/10 AND TALKED TO A REP THAT SAID THE REPAIRS WOULD BE MY RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705272April 13, 2015
STRUCTURE
THE TOP DASH BOARD IS A TWO PART PLASTIC COVER. IT IS SPLITTING AND CRACKING IN MANY PLACES. I SPOKE WITH A SERVICE WRITER AT THE DEALERSHIP AND CALLED DODGE CUSTOMER SERVICE. NO HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705275April 13, 2015
STEERING:COLUMN, ELECTRICAL SYSTEM:WIRING
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT WHEN THE LEFT TURN SIGNAL WAS ACTIVATED, THE RIGHT TURN SIGNAL ACTIVATED INSTEAD. THE FAILURE OCCURRED ON THREE OCCASIONS. ON ONE OCCASION, A CRASH WAS AVOIDED DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING IN THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED TWICE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 5/18/15*CN UPDATED 11/17/15*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705313April 13, 2015
POWER TRAIN:DRIVELINE:DRIVESHAFT, SUSPENSION:REAR
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE DRIVING AT 35 MPH, THE CONTACT HEARD A NOISE UNDERNEATH THE VEHICLE. THE REAR WHEELS SEIZED AND THE VEHICLE SPUN AROUND. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE DRIVESHAFT FRACTURED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS INSPECTED BY A TECHNICIAN. THE TECHNICIAN DIAGNOSED THAT THE U JOINT, REAR AXLES, GEAR OIL, DIFFERENTIAL, GASKET, AND MULTIPLE PARTS IN THE REAR OF THE VEHICLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY THE CONTACT AND THE TECHNICIAN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705298April 13, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/8/15*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 06/11/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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