Dodge Ram Complaints (2010)

901 consumer complaints on file.

#11445276December 28, 2021
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
The contact owns a 2010 Dodge Ram 1500. The contact stated that while her husband was driving at 75 MPH, the ignition key fell out of the ignition module. There were no warning lights illuminated. The contact's husband veered to the side of the road and was able to place the key back in the ignition module. The contact stated that her husband continued to drive the vehicle. The contact stated that the ignition module had failed to hold the key and they were unable to restart the vehicle. The contact referenced NHTSA Campaign Number: 10V200000 (Electrical System). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444446December 20, 2021
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE, SUSPENSION:REAR:AXLE:SPINDLE
The contact owns a 2010 Ram 1500. The contact was driving for their local state vehicle inspection at 65 MPH when an abnormal humming noise was coming from the rear exterior of the vehicle. No warning light illuminated. The contact drove to the local dealer who diagnosed the failure was related to the differential gear on the bearing, and that the axle was damaged and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443944December 15, 2021
STEERING, SUSPENSION, WHEELS
This is the 3rd time this happened to me. The first time I was driving around 55 and the truck started to shake so bad I could not actually hold onto the steering wheel, and I made it to the side of the road. I thought was a flat tire and I pulled over to find nothing wrong. The second was bad as it shook so violently, I was unable to make it to the side of the road, so I hit the brakes in the middle of traffic to stop. This 3rd time I happen to be traveling 65 mph on the interstate in PA and hit a small bump and all of the sudden the truck felt like it was bouncing off of the road. I hit the brakes to slow down and drove to the side and into a field. I purchased tie rods and actually the entire front suspension. This was the worst shaking I have ever felt in 45 years of driving. This is going to get me killed when this happens on the road. Please help. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441379November 22, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Truck totally destroyed by spontaneous fire, suspected to be related to short in radio or dashboard. Assessment done by fire department and truck paid off by Progressive Insurance but no compensation for contents of truck. Truck in driveway, not running and fire damaged adjacent vehicle at cost of $7000 paid by vehicle owner and USAA insurance.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11440287November 12, 2021
SUSPENSION
One of the Front Swivel bar ends fell off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438160October 25, 2021
FUEL/PROPULSION SYSTEM
When I go to get fuel, the tank takes the fuel slower than it should. And if does start to accept the fuel at the pace in which the pumps deliver it, it then overflows.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438161October 25, 2021
ELECTRICAL SYSTEM
When going to start the vehicle, the key fob has to be turned multiple times. I have had the key reinstalled by a lock Smith. He stated this issue is common with the dodge key fobs. This could be a safety issue if you were to be somewhere in the woods or such and your vehicle did not start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437231October 18, 2021
FUEL/PROPULSION SYSTEM
Fuel pump failed with no warning. Best One of Indy confirmed and replaced. It was parked and would not start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427230July 30, 2021
POWER TRAIN
My husband, our son, and I were traveling down the highway at about 60-65mph when we started hearing a low winding sound. Seconds later, before my husband could get the truck over to the shoulder of the road, there was a loud banging sound coming from underneath the truck that sounded like something was coming through the floorboard. He was finally able to get the truck pulled to the shoulder of the road but wasn't able to put the truck in the park position. He had to use the park brake to get the truck to completely stop. Once the tow truck safely lifted the truck, you could clearly see gears hanging amd what looked to be remains of the transfer case. The truck was towed to a body shop where several codes were discovered, which all pertained to the truck going into 4wd by itself without any warning and unknowing to the driver. This glitch is what appears to have caused the transfer case to grenade, further causing damage to the drive shaft and smashing the fuel line. We, as owners, had the transfer case serviced and fluids flushed just two weeks prior to this happening After further investigation and conversations with the local Dodge dealer, it appears that this has happened in several situations yet no safety recalls have been issued. There is a national backorder for transfer cases for our particular year which is a red flag. We're now left with an over $8100.00 bill and everyone pointing the finger at each other. This could have ended tragically had there been more traffic on the road when the truck began stalling on the busy interstate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425835July 21, 2021
POWER TRAIN
My family and I were traveling down the interstate about 60-65mph in 2 wheel drive when out of nowhere we started hearing a whining/roaring noise that quickly got louder. Seconds later, there was a loud rumbling noise that sounded like something was coming through the floorboard of the truck. Luckily, I was able to steer the truck to the shoulder of the road and get it to stop, but the truck would not go into park. I had to use the park brake to make sure that it wouldn't roll. After the tow truck arrived and safely jacked the truck up, we immediately noticed that it was the transfer case that had exploded. Gears were hanging out in plain site and it caused a bend in my front driveshaft. There were no warning signs and I had just had the transfer case and my transmission serviced and flushed 2 weeks prior. This put my family's and other lives in danger because had there been more traffic on the road at the time this happened, I wouldn't have had time or room to maneuver my truck safely to get it off the road. We could have been rear ended or had broken parts fly off the truck, that would have been out of my control. The truck was towed to the shop where I had the transfer case serviced, but as of now there's a national backorder on transfer cases for this truck. In speaking with the dealer and doing my own research, I've also learned that there has been a recall on the transfer cases of 2016 and newer Ram 3500 trucks. This needs to be looked into asap. Codes pulled from the truck at the auto shop where the truck currently is are c1404, c1405, c140d stating that the transfer case motor puts the system in 4wd by itself while driving without any warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424690July 13, 2021
ELECTRICAL SYSTEM
WIN ignition module has slowly been causing difficult starting problems. Now, over even slight bumps, the sloppiness in the connection between the key and the WIN module allows the key to move and the vehicle to shut off while driving. This is becoming more and more common and is very dangerous. Just on my 10 minute drive home from work today, it occurred 4 times. One time, I had just turned right on a red light (with plenty of space between me and oncoming traffic) and the truck shut off completely. Without the key being in the exact right position, I had difficulty restarting the truck and could have been very dangerous to me and the vehicle coming toward me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422128June 24, 2021
ELECTRICAL SYSTEM:IGNITION
The contact owns a 2010 Dodge Ram 1500. The contact stated while exiting out of the vehicle they mistakenly noticed that they were able to take the key out of the ignition while the engine was still running. The contact stated the failure occurred several times but the last time the vehicle battery warning light illuminated. The contact was not able to start the vehicle. The contact had the vehicle towed to an independent mechanic who diagnosed the failure as the bottom of the fuse box connection wiring had melted. The vehicle was not repaired. The manufacture was made aware of the failure. The failure mileage was 200,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11421307June 17, 2021
ELECTRICAL SYSTEM:IGNITION
The contact owns a 2010 Dodge Ram. The contact stated that while driving at various speeds the key fob released from the ignition without warning. The vehicle was taken to the local dealer who diagnosed the key fob released from the ignition while driving and reversing as the ignition module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 109,000. The contact stated that the failure was similar to NHTSA Campaign Number: 10V200000 (Electrical System).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419178June 1, 2021
POWER TRAIN
The contact owns a 2010 RAM 1500. The contact stated while driving 35 MPH, the driveshaft detached from the sub-frame of the vehicle. The contact pulled over and the vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the driveshaft needed to be replaced. There was no warning light illuminated. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 12V474000 (Power Train) however, the VIN was not included. The manufacturer was informed of the failure but provided no further assistance. The failure mileage was approximately 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417878May 20, 2021
ENGINE
vehicle has 113,000 miles on it now, the engine is knocking so I brought it in to Weber in Detroit Lakes Minnesota they say it needs cams and lifters e c t. Estimate is $5,000 or new engine $9,000 so now I can't get to work! I commute back and forth every day 70 miles each way, this vehicle should not have this problem as of yet in my eyes! Will the factory / dealership warranty this fix for me? I purchased vehicle from Weber in Detroit Lakes almost four years ago with 80,000 miles on it I have only driven at 33,000 miles since then!! I don't have that kind of money for this fix nor can I afford to buy a replacement vehicle but now the knocking you can hear it outside the vehicle but you cannot hear it in the cab of the vehicle so how long has this problem actually been going on before the fact of me noticing it just very recently so then I quit driving it immediately and brought it directly to Weber as per appointment
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415977May 10, 2021
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
TL* THE CONTACT OWNS A 2010 RAM 2500. THE CONTACT STATED THAT THE EXHAUST SYSTEM REGENERATION REQUIRED NOW WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408550April 17, 2021
ENGINE, FUEL/PROPULSION SYSTEM
I RECEIVED A VE5 LATE LIFE EMISSION PERFORMANCE DEGRADATION RECALL IN JANUARY 2021. I HAD THE RECALL PERFORMED ON 1.27/2021 AT RAZZARI DODGE, MERCED. THEY INSTALLED A NEW CAT CONVERTER AND EXHAUST MANIFOLD. WHEN I GOT MY TRUCK BACK, I HAD AN CEL ERROR CODE P2271 O2 SENSOR. I HAD TO PAY $707.74 AND $978.98 TO GET THE TRUCK RUNNING. I HAD NO PREVIOUS CEL. I THINK THEY BROKE THE WIRING HARNESS OR O2 SENSORS WHEN THEY PERFORMED THE RECALL. . I THINK THE VE5 RECALL REPAIR, SHOULD MAKE THE ENTIRE EMISSIONS SYSTEM FUNCTION, INCLUDING THE CONTROL ELECTRONICS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405433March 29, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
WHILE DRIVING, THE TRUCK JUST SHUTS OFF. RESULTING IN LOSS OF STEERING, LIGHTS AND POWER BREAKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398678March 2, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE ELECTRICAL SYSTEM FAILED CAUSING THE TURN SIGNALS, THE SPEEDOMETER, AND THE FANS TO MALFUNCTION. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED WITH THE WIRELESS IGNITION NODE NEEDING TO BE REPLACED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 10V200000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE BUT INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 53,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397833February 25, 2021
AIR BAGS
THE AIRBAG LIGHT IN MY TRUCK CAME ON IN SEPTEMBER OF 2018. I HAVE HAD IT CHECKED OUT AND THE AIRBAG CONTROL MODULE IS NOT WORKING. I HAVE CONTACTED DODGE ON NUMEROUS OCCASIONS TO ORDER THE PART HOWEVER IT HAS BEEN ON AN INDEFINITE BACKORDER FOR THE PAST FEW YEARS. THE LAST TIME I CONTACTED THE DEALERSHIP WAS THIS PAST TUESDAY, FEBRUARY 23, 2021. I ALSO CONTACTED THE CHRYSLER CARE LINE IN JANUARY 2021. I AM AWARE THAT THERE WAS A CIVIL ACTION LAWSUIT AGAINST THE MANUFACTURER REGARDING THIS PART DATING BACK TO AROUND 2017. THIS IS A SIGNIFICANT SAFETY ISSUE BECAUSE MY TRUCK DOES NOT HAVE WORKING AIRBAGS. I AM ASKING FOR FURTHER ASSISTANCE IN FIXING OR SETTLING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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