Dodge Ram Complaints (2010)

901 consumer complaints on file.

#10568460March 12, 2014
STEERING
2010 DODGE RAM. CONSUMER WRITES IN REGARDS TO LEFT TIE ROD RECALL NOTICE PROBLEMS. *SMD THE CONSUMER WAS INFORMED, THE PART HAD NOT BEEN MANUFACTURED YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568484March 11, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V529000(STEERING) HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURE WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567548March 6, 2014
STEERING
IN JANUARY OF 2014, CHRYSLER ISSUED A RECALL FOR DODGE RAM TRUCKS. THE ISSUE IS THE TIE ROD MAY FRACTURE, WHICH COULD CAUSE LOSS OF CONTROL. THE REPLACEMENT PART FOR THIS RECALL IS UNAVAILABLE UNTIL AUGUST 2014. THIS IS AN UNREASONABLE AMOUNT OF TIME TO OPERATE A VEHICLE WITH A POSSIBLE SAFETY ISSUE. AS A WORK TRUCK WHICH IS USED TO CARRY AND TOW HEAVY LOADS, I FEEL IT IS UNSAFE TO USE IT WITH THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567668March 6, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT PART WAS NOT AVAILABLE TO COMPLETE THE REQUIRED REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567471March 5, 2014
SUSPENSION, STEERING
HI, I RECEIVED A NOTICE REGARDING RECALL N49/NHTSA 13V-529 AND WENT TO MY CHRYSLER DEALER ON 1/26/14 TO SCHEDULE THE SERVICE TO ADDRESS THE ISSUE WITH THE LEFT TIE ROD BALL STUD. TO THIS DATE, THE DEALER HAS BEEN UNABLE TO OBTAIN THE PART FROM CHRYSLER. I CALLED THE CHRYSLER RECALL CENTER AT 800.853.1403 TODAY AND THEY INFORMED ME THAT CHRYSLER IS STILL WORKING ON GETTING THE PARTS TO THE DEALERS. WHAT'S THE POINT OF ISSUING A RECALL WHEN CHRYSLER IS NOT TAKING CARE OF IT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566996March 4, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE ABOUT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE DEALER ALSO MENTIONED THAT THE MANUFACTURER WAS ONLY SENDING ONE REPAIR KIT A WEEK. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCE A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566906March 3, 2014
STEERING
JUST BOUGHT THIS TRUCK A FEW MONTHS AGO AND THE RACK AND PINON STEERING RACK IS LEAKING AND NOW HAS TO BE REPLACE BY THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566905March 3, 2014
FUEL SYSTEM, GASOLINE
GAS WAS SPRAYING OUT AFTER FILL UP AND HAD TO GET GAS TANK REPLACED BECAUSE OF A BAD CHECK VALUE ON THE TANK. THIS HAS BEEN A KNOWN PROBLEM FOR SEVERAL DODGE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566522February 28, 2014
STEERING
TL-THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO COMPLETE THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. KLMJ UPDATED 04/14/14*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566327February 27, 2014
FUEL/PROPULSION SYSTEM
SINCE DECEMBER, AND EVERY TIME I HAVE FILLED UP SINCE, GAS COMES SPLASHING OUT WHEN IT IS FULL. DIFFERENT PUMPS, DIFFERENT STATIONS, ON SLOW FILL OR FAST, DOESN'T MATTER. WHEN IT GETS FULL GAS GUSHES OUT AND ONTO WHATEVER IS THERE. DODGE/CHRYSLER HAS A KNOWN ISSUE WITH EARLIER YEARS AND THE INLET CHECK VALVE AND ARE REPAIRING OLDER VEHICLES. MY 2010 ISN'T INCLUDED..YET. THIS IS A SAFETY ISSUE, AN ENVIRONMENTAL ISSUE, AND JUST A ROYAL PAIN. HOW CAN COMPANIES CONTINUE TO PUT CUSTOMERS IN DANGER AND THE GOVERNMENT NOT STEP IN A DO SOMETHING ABOUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566051February 26, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN FEBRUARY OF 2012, THERE SHOULD BE A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/04/14*LJ UPDATED 04/11/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566062February 26, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/22/14*CN THE CONSUMER STATED THERE WAS A RECALL ON THE REPLACEMENT PARTS AND WOULD NOT BE SENT TO THE DEALER UNTIL APRIL 2014. UPDATED 04/28/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566190February 26, 2014
STEERING
I PURCHASED A NEW DODGE RAM 2500 TRUCK IN 2010. I RECEIVED AN "IMPORTANT" SAFETY RECALL ON JAN. 10, 2014 #N49/NHTSA 13V-529 FOR MY VEHICLE VIN [XXX]. IT STATES THE LEFT TIE ROD BALL STUD MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS CAUSING A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. I PHONED FOWLER AUTO DODGE TRUCKS IN LAKEPORT, CA 707-263-0500 ON JAN. 20, 2014 TO ORDER THE PARTS AND/OR MAKE AN APPOINTMENT. JOHN ADVISED ME IT WILL TAKE SOME TIME BUT HE WILL CALL WHEN IT GETS IN. TODAY IS FEBRUARY 26 AND NOTHING HAS COME IN. ACCORDING TO JOHN, THE PARTS ARE BEING RELEASED SLOWLY AS THEY DON'T HAVE ENOUGH. HE STATED THEY ARE PROBABLY 2-4 MONTHS OUT UNTIL THEY GET THEM. I ASKED FOR CHRYSLER HEAD OFFICE NUMBER 1-800-992-1977 A REPRESENTATIVE STATED THIS HAS BEEN A COMMON COMPLAINT FROM CUSTOMERS THIS PAST WEEK. ADVISED ME THEY SHOULD BE AVAILABLE TO DEALERS IN "ABOUT" TWO WEEKS. I AM CONCERNED FOR MY SAFETY AS WELL AS OTHERS IN MY FAMILY WHEN I RECEIVE AN "IMPORTANT" SAFETY RECALL LIKE THIS. WHY DO A RECALL IF PARTS CAN'T BE SUPPLIED TO RECTIFY THIS PROBLEM BEFORE YOU SEND OUT THE NOTICES? CAN YOU HELP ME? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565750February 25, 2014
STEERING
I RECEIVED A RECALL NOTICE N49/NHTSA 13V-529 IN DECEMBER 2012. I CALLED THE DEALER IN JANUARY 2013 AND HAVE CALLED BACK 3 MORE TIMES AND THEY STILL DON'T HAVE THE REPLACEMENT PARTS. DEALER I CALLED IS GINN CHRYSLER IN COVINGTON GA. 770-786-2271. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565848February 25, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBERS: 13V529000 (STEERING) AND 11V350000 (STEERING) AND WAS NOT ABLE TO HAVE THE VEHICLE SERVICE BECAUSE THE DEALER STILL HAD NOT RECEIVED THE NECESSARY PARTS TO COMPLETE THE RECALL SERVICE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/31/14*CN UPDATED 04/09/14.....UPDATED 04-23-14 *BF UPDATED 04/24/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565066February 20, 2014
STEERING
I HAVE HAD MY RECALL NOTICE FOR MONTHS NOW AND DODGE IS NOT EVEN SUPPING ENOUGH PARTS FOR US TO GET OUR TRUCKS FIXED. THIS RECALL MAY BE ONE THAT GETS SOMEONE KILLED IF THEY DONOT TAKE CARE OF IT SOON AND NOT A YEAR OR TWO LATER. ARE YOU ALL AWARE THAT THEY ARE NOT GETTING THE PARTS TO US FOR THIS IMPORTANT REPAIR. WHAT CAN YOU ALL DO ABOUT IT AND ARE YOU DOING ANYTHING TO STAY UP WITH THIS AND TELLING THEM ABOUT IT TO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564930February 19, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL LETTER DECEMBER 2013 AND THE DEALER ADVISED THEY ONLY RECEIVED ONE PART PER WEEK HOWEVER, THE CONTACT WAS PLACED ON A WAITING LIST TO HAVE THE TIE ROD REPLACED AUGUST 2014. THE CONTACT STATED THAT THE TIRE ROD HAD ALREADY FAILED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564805February 18, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 ( STEERING ) AND WAS CONCERNED FOR HIS SAFETY SINCE THE PARTS WERE NOT AVAILABLE FOR THE DEALER TO CORRECT THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER WAS ONLY PROVIDING ONE PART PER WEEK TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCE A FAILURE. THE CURRENT MILEAGE WAS 37,250. UPDATE 4/7/14 VA THE CONSUMER STATED THE NECESSARY PARTS TO REPAIR THE VEHICLE WOULD NO BE AVAILABLE FOR 16+ MONTHS. UPDATED 04/11/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564146February 13, 2014
ENGINE
UPON PURCHASING THIS USED PICKUP I PERFORMED AN INSPECTION OF THE UNDER CARRIAGE I NOTICED THAT THE OIL PAN HAD A PRETTY SIGNIFICANT DENT IN IT. IT WAS OBVIOUSLY CAUSED BY A SKID PLATE THAT WAS MOUNTED ON THE FRONT AXLE OF THIS TRUCK FROM THE FACTORY. I WENT ONLINE AND FOUND MANY OWNER OF THIS MODEL HAD THE SAME ISSUE. ONE PERSON WAS SUCCESSFUL IN GETTING A DEALERSHIP TO REMOVE THE SKID PLATE AND REPLACE THE OIL PAN. THE SERVICE DEPARTMENT SAID THAT THE SKID PLATE WAS ONLY MEANT TO BE PUT ON THE GASOLINE MODELS NOT THE DIESEL MODELS. THIS IS DUE TO NOT HAVING ENOUGH CLEARANCE. THIS CAN CAUSE A HOLE IN THE OIL PAN WHICH CAN EASILY LEAD TO AN EXPENSIVE BUT NEEDLESS ENGINE FAILURE. THIS IS UNACCEPTABLE ON A TRUCK THAT COST $50000, DODGE SHOULD PERFORM THESE REPAIRS AND SKID PLATE REMOVAL FOR THESE MODELS FOR NO COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564225February 13, 2014
POWER TRAIN
RECALL NOTICE #2 CAME THIS WEEK....THIS RECALL HAS BEEN OUT FOR ALMOST A YEAR...MY DEALER SAYS THERE ARE NO PARTS TO FIX THE RECALL AND DOES NOT KNOW WHEN DODGE WILL SEND THEM OUT. REAR AXEL PINION SHAFT NUT / SHAFT SPLINE PROBLEM. WHY SEND OUT A RECALL W/O A FIX IN HAND OR AT LEAST SCHEDULED?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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