Dodge Ram Complaints (2010)

901 consumer complaints on file.

#10609666July 10, 2014
STEERING, SUSPENSION
THERE IS AN OUTSTANDING RECALL NOTICE ON MY VEHICLE, N49. DODGE TOLD ME THERE IS A DELAY FROM THE MANUFACTURER, AND CAN GIVE NO ESTIMATE ON TIME TO REPAIR. THIS SAFETY ISSUE HAS CAUSED CRASHES DUE TO LOSS OF STEERING ON LEFT FRONT WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609254July 9, 2014
STEERING
I RECEIVED MY RECALL NOTICE N49/NHTSA 13V-529 A FEW MONTHS AGO. WHEN I TOOK MY TRUCK IN FOR SERVICE I ASKED THEM TO CHECK THE RECALL. THEY SAID IT WOULD BE 4 TO 6 MONTHS FOR PARTS. I CALLED DODGE AND THEY SAID THERE IS A RESTRICTION ON THESE PARTS. IT IS SUMMER TRAVEL TIME AND I WANTED THIS DONE BEFORE MY TRIPS WHEN HAULING A 34 FOOT TRAILER. WHY SEND OUT RECALLS WHEN NOTHING CAN BE DONE ABOUT IT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609320July 9, 2014
SUSPENSION, STEERING
RECEIVED FIRST NOTICE OF LEFT TIE ROD BALL STUD (RECALL N49) RECALL IN EARLY MARCH 2014. SCHEDULED AND TOOK VEHICLE INTO DEALERSHIP FOR REPAIRS. WHEN BROUGHT IN FOR REPAIRS, I WAS TOLD THE REPLACEMENT PART HAS BEEN RECALLED AGAIN AND DODGE WAS WAITING FOR NEW PARTS. HAVE CALLED AND CHECKED EVERY 1-2 WEEKS ON STATUS WITH LITTLE OR NO INFORMATION JUST SAYING THEY ARE WAITING FOR PARTS AND THEY ARE ONLY GETTING ONE PART EVERY 7 DAYS AND WE ARE ON THE LIST...NOT RELEASING WHERE ON THE LIST, HOW MANY ARE ON THE LIST OR WHEN I CAN EXPECT THE SERVICE. DODGE HAS TOLD ME THE TIE ROD IS BAD AND THAT THEY CANNOT GUARANTEE MY SAFETY OR RECOMMEND THE USE OF MY TRUCK. THIS VEHICLE IS USED FOR CONSTRUCTION AND PERSONAL USE, INCLUDING HAULING AND TOWING AND I DO NOT FEEL SAFE DRIVING IT ON THE ROAD, FOR EITHER MYSELF, FAMILY OR OTHER PEOPLE. THIS IS THE ONLY VEHICLE I HAVE FOR WORK, AND CANNOT AFFORD ANOTHER TEMPORARY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609341July 9, 2014
POWER TRAIN, SERVICE BRAKES
THE TRUCK HAD A GOOSENECK FLATBED 30FT TRAILER ATTACHED TO THE DODGE RAM WITH A JOHN DEERE TRACTOR LOADED ON TOP OF THE TRAILER. THE VEHICLE WAS RUNNING AND IN PARK ON A SLIGHT DOWNHILL. THE TRAILER WAS PREPARED WITH THE RAMPS DOWN FOR THE TRACTOR TO BE BACKED OFF. UPON BACKING THE TRACTOR OFF OF THE TRAILER, WHEN THE REAR TRACTOR WHEELS MOVED TO THE DOWN RAMP, THE SHIFT IN WEIGHT CAUSED THE TRUCK, FLATBED TRAILER AND TRACTOR TO BEGIN ROLLING DOWN HILL FOR 300 YARDS AND THROUGH A BARBED WIRE FENCE AND FINALLY COMING TO A STOP DUE TO UPHILL SLOPE IN THE TERRAIN. THE TRACTOR WAS ABLE TO BACK THE REST OF THE WAY OFF OF THE TRAILER WITHOUT INCIDENT. UPON REACHING THE TRUCK AND TRAILER THE VEHICLE WAS STILL IN PARK AND RUNNING. THIS IS A SERIOUS DEFECT THAT NEEDS IMMEDIATE ATTENTION BEFORE SOMEONE IS HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609342July 9, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) IN DECEMBER OF 2013. THE CONTACT MENTIONED THAT A SECOND NOTIFICATION WAS RECEIVED IN JULY OF 2014. THE CONTACT STATED THAT THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE AND ONLY ONE PART WAS BEING RECEIVED EVERY THREE MONTHS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/09/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608926July 8, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609037July 8, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 13V528000 (STEERING). THE CONTACT STATED THAT SHE HAD CONTACTED THE DEALER AND THE MANUFACTURER NUMEROUS TIMES AND THEY WERE NOT ABLE TO PROVIDE A TIME FRAME FOR WHEN THE PARTS WOULD BE AVAILABLE FOR THE REPAIRS. THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608558July 7, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608602July 7, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/10/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607962July 3, 2014
STEERING
AFTER RECEIVING THE RECALL ON THE LEFT TIE ROD END FOR MY TRUCK, I TOOK THE TRUCK TO THE DEALER AND WAS TOLD THEY DID NOT HAVE GUIDANCE AS TO WHAT TO DO YET SO I SHOULD BRING THE TRUCK BACK. A FEW WEEKS LATER, I RETURNED AND WAS TOLD THAT THEY WOULD ORDER THE PART, BUT THEY WERE ONLY ALLOWED TO ORDER 1 PER WEEK AND IT MAY BE MONTHS OR YEARS BEFORE MY PARTS SHOWED UP. PART ORDER WAS PLACED IN MARCH OF 2014. IT IS NOW JULY OF 2014 AND THE REPAIR HAS STILL NOT BEEN MADE. IT WOULD APPEAR TO ME THAT AN "IMPORTANT SAFETY RECALL" WOULD BE HANDLED IN A MORE TIMELY MANNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607814July 2, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V58000 (STEERING). THE CONTACT STATED THAT THE REPAIR HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607269July 1, 2014
STEERING
NO INCIDENT, JUST A QUESTION OF CONCERN. WE HAVE RECEIVED SEVERAL NOTICES OF A RECALL FOR OUR 2010 3/4 TON TRUCK, BUT THE DEALERSHIPS (2! BOTH GLENWOOD SPRINGS AND GRAND JUNCTION) STATE THEY CANNOT GET THE PARTS AND HAVE ON US A WAITING LIST. WHAT THE HECK??!! IT HAS BEEN 7 MONTHS! IF A RECALL ABOUT THE STEERING IS IN PLACE, WHY IS THERE NO PREPARATION AND WAY TO RESOLVE THIS? AND WE HAVE HAD TO HAVE OUR STEERING WORKED ON BEFORE, BUT NOT CORRECTING THIS RECALL. SO, NOW WHAT HAPPENS IF THE STEERING FAILS AND I AM STILL ON THE LIST? WHO IS RESPONSIBLE? I TRIED TO DO THE RIGHT THING BUT APPARENTLY THE SHORTAGE OF PARTS IS CREATING ANOTHER HAZARD. I CERTAINLY DON'T WANT TO BE CRUISING DOWN I-70 AT 75 MPH AND THE STEERING FAILS! ONE OF THE DEALERSHIPS STATED THEY GET 2 REPAIR KITS A MONTH AND THIS MAY TAKE 1-2 YEARS TO GET THRU THE WAITING LIST FOR THE REPAIR. THIS CANNOT BE RIGHT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607302July 1, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER STATED THAT TWO PARTS PER WEEK WERE BEING MAILED BY THE MANUFACTURER. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/19/14*CN THE VEHICLE WAS FIXED. UPDATED 09/16/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607317July 1, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607451July 1, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 9/12/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607460July 1, 2014
SUSPENSION, STEERING
RECEIVED SAFETY RECALL N49/NHTSA 13V-529 FOR THE LEFT TIE ROD OF MY DODGE RAM IN EARLY JANUARY OF THIS YEAR. CALLED LOCAL DEALER YAKIMA CHRYSLER DODGE JEEP RAM (509-248-1300) BEGINNING 1/6/14 AND WAS TOLD THE NECESSARY REPAIR PARTS HAD NOT BEEN SUPPLIED BY CHRYSLER AND TO CALL BACK THE FOLLOWING WEEK. THE NEXT WEEK WHEN I CALLED I RECEIVED THE SAME INFORMATION. THIS WENT ON FOR SEVERAL MORE WEEKS UNTIL I GAVE UP MY WEEKLY CALLS. I CALLED THE DEALER AGAIN IN APRIL OF THIS YEAR AND WAS TOLD CHRYSLER WAS ONLY SUPPLYING ONE SET OF PARTS ON THIS RECALL A WEEK AND THAT I COULD BE ADDED TO A LIST AND WOULD BE CALLED WHEN THE PARTS WERE AVAILABLE FOR MY REPAIR. AT THAT TIME THEY ADVISED THERE WERE APPROXIMATELY 50 OTHERS AHEAD OF ME ON THE LIST. HAVE HEARD NOTHING SINCE THAT TIME BUT TODAY RECEIVED ANOTHER NOTICE ON THE RECALL FROM CHRYSLER, APPARENTLY TO REMIND ME THAT I HAVE NOT HAD THE WORK DONE, DESPITE THE FACT THAT THEY ARE NOT PROVIDING THE APPROPRIATE PARTS TO THEIR DEALERS TO PERFORM THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607459July 1, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V528000 (STEERING). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED PARTS WERE NOT AVAILABLE. CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606623June 28, 2014
POWER TRAIN, ENGINE AND ENGINE COOLING
EXHAUST MANIFOLD BOLTS BREAK OFF AND THE TRUCK DEVELOPS EXHAUST LEAK...THE TRUCK THEN HAS NO CONTROL OF REGULATING EXHAUST GASES AND NEXT YOU WILL GET A DAMAGED CATALYTIC CONVERTER. THIS WILL ALSO CAUSE OXYGEN SENSOR TO CHANGE MIXTURE. THESE BOLTS ARE BREAKING ON THE ENGINE, ON THEIR OWN. THE BOLTS ARE TOO SMALL FOR A EXHAUST AREA BOLT. THE INTERNET IS FULL OF FORUMS ABOUT THIS ISSUE AND DODGE HAS DONE NOTHING TO ADDRESS. MODEL 5.7 HEMI HAS HAD ISSUES FROM 2005 -2012. THESE BOLTS CAN NOT STAND UP TO THE HEAT AND STRESS FOR THE INTENDED APPLICATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606589June 27, 2014
UNKNOWN OR OTHER
WE KEEP RECEIVING NOTIFICATIONS OF RECALLS. WE HAVE CONTACTED A DEALER TO HAVE REPAIRS DONE. FOR APPROX 6 MONTHS, WE HAVE BEEN ON A LIST FOR THE DEALER TO GET PARTS. THEY SAY THEY CANT GET ANY PARTS. WE PULL A CATTLE TRAILOR WITH THIS TRUCK AND ARE WORRIED ABOUT AN ACCIDENT. WHY ARE WE NOT ABLE TO GET PARTS TO FIX? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606467June 27, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE DEALER INFORMED THAT ONE REMEDY PART WAS BEING SENT EVERY SIXTY DAYS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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