Dodge Ram Complaints

27,062 consumer complaints on file.

#10836840February 18, 2016
AIR BAGS
TAKATA RECALL, I RECEIVED TWO SEPARATED RECALLS FOR MY VEHICLE THE DEALER I CALLED FOR SERVICE HAS THE DRIVER AIRBAG INFLATOR BUT DOES NOT HAVE A CLUE WHEN THE PASSENGER AIRBAG INFLATOR WILL BE AVAILABLE. I RECEIVED THE P78/NHTSA 14V770 OVER A YEAR AGO AND IT STATED THAT I SHOULD CONTACT A DEALER FOR SERVICE ON OR AFTER FEBRUARY 23, 2015. IT IS NOW FEBRUARY 18, 2016 AND NEITHER THE DEALER NOR CHRYSLER CAN GIVE ME ANY IDEA WHEN THE PARTS WILL BE AVAILABLE. I AM WAITING FOR BOTH PARTS TO BE AVAILABLE BEFORE I HAVE ANY REPAIRS COMPLETED ON MY VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836878February 18, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2005 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE REAR AXLE FRACTURED CAUSING THE VEHICLE TO SPIN OUT OF CONTROL AND CRASH INTO A TREE. IN ADDITION, THE REAR TIRE BECAME DETACHED FROM THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S PASSENGER SUSTAINED MINOR BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10836875February 18, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836914February 18, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836945February 18, 2016
TIRES, TIRES:TREAD/BELT
I WAS DRIVING AND THE REAR PASSENGER TIRE BLEW (SOUNDED LIKE A CANNON GOING OFF) THE TREAD CAME OFF THE TIRE AND I COULD NOT FIND IT (HAVE PHOTO). THE TIRE WAS PURCHASED NEW WITH THE TRUCK 2010 DODGE 2500 SLT CREW CAB. THE BRAND BF GOODRICH LT265/70R17 121/118R. DOT INFO IS M3AH DR11 0510.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836967February 18, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836960February 18, 2016
EXTERIOR LIGHTING
TIPM ISSUE: LOW BEAM ON DRIVER'S SIDE WENT OUT WHILE DRIVING AT NIGHT IN A RURAL AREA; AFTER BUYING 3 NEW BULBS @ $16/EACH WITH NO LUCK, HAVING SYSTEM SCANNED BY AUTO PARTS STORE WITH NO LUCK, TOOK TO A DEALER WHO SAID IT WAS A KNOW TIPM ISSUE AND WOULD COST UPWARDS OF $1,200 TO FIX, HOWEVER PART IS ON BACKORDER DUE TO THE NUMBER OF TRUCKS NEEDING THEM; FLASHING THE SYSTEM APPARENTLY WAS NOT AN OPTION; COMMENTED IT WAS NOT A RECALL ITEM AS IT WAS NOT A SAFETY CONCERN. HOW ARE LOSING YOUR LIGHTS UNEXPECTEDLY NOT A SAFETY CONCERN, NOT TO MENTION THE REST OF THE ISSUES THIS TIPM IS KNOWN TO CAUSE AFTER THIS ONE...IT IS THE BRAIN OF THE ENTIRE TRUCK. I AM NOW DRIVING WITH HIGH BEAMS ON PRAYING THE REST OF THE COMPUTER SYSTEM IS NOT IN JEOPARDY WHILE TRYING TO RESOLVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837045February 18, 2016
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I ENTERED THE HIGHWAY IN MY DODGE RAM 2500 2008 TRUCK, WHILE I WAS AT 50 MPH MY TRUCK STARTED MAKING GROWLING NOISES FROM THE ENGINE AND I HEARD EXPLOSIVE NOISES FROM THE BOTTOM OF THE TRUCK. MY SPEED DROPPED TO 25 MPH AND I COULD SEE FROM MY SIDE MIRROR CAR PARTS EXPLODING OFF THE TRUCK ON THE HIGHWAY IN FRONT OF OTHER VEHICLES WHILE I WAS IN MOTION AND DRIVING. THIS A HIGHWAY AT SPEEDS OF 70 MPH SO I HAD TO MOVE OVER TO THE SERVICE LANE LUCKILY I WAS IN THE RIGHT LANE BUT I BARELY AVOID A LARGE PETROLEUM TRUCK FROM CRUSHING MY TRUCK WHICH WOULD HAVE BEEN A HOMICIDE BECAUSE HE WAS BLOWING HIS HORN AND COULD NOT STOP IN TIME. THE CAR DEALER CLAIMS THEY ARE INVESTIGATING ITS HAS NOW BEEN 4 DAYS AND I HAVE NOT HEARD ANYTHING YET CALLED CHRYSLER MANUFACTURER WAITING TO HEAR BACK ABOUT WHAT CAUSED THIS TO HAPPEN TO MY TRUCK. I ONLY KNOW SOME OF THE PARTS DAMAGED ON THE TRUCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837061February 18, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
2003 DODGE RAM 1500 QUAD CAB, DASH STARTED CRACKING ABOUT 4 YEARS AGO AND CONTINUES DETERIORATING, NOW HAS A COUPLE OF BIG CRACKS (3/8" WIDE) AND SOME LITTLE ONES. COUPLED WITH RECALL (R26/NHSTA 15V-312) ON DEFECTIVE AIRBAG INFLATOR HOUSING (FOR WHICH I HAVE BEEN WAITING SO FAR OVER 6 MONTHS FOR) THIS HAS POTENTIAL FOR SERIOUS INJURY TO OCCUPANTS, I DO NOT HAVE LUXURY OF USING ANOTHER VEHICLE. DODGE DO NOT SEEM IN ANY RUSH TO REMEDY THIS PROBLEM EVEN THOUGH IT IS DANGEROUS AND A MULTI STATE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836801February 17, 2016
POWER TRAIN
WE JUST GOT THE RECALL LETTER ON RECALL NO8 LITTLE LATE SINCE THE TRADE BONUS IS EXPIRED. NICE SINCE I HAVE BEEN LOOKING FOR A NEW TRUCK SINCE NOVEMBER SPENT THIS WEEK TALKING WITH FCA THEY WILL DO NOTHING THEY ARE RUDE. WHEN I ASK WHAT TO DO IN WRECK AND KILL THEY SAID WHAT EVER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836576February 17, 2016
AIR BAGS
TAKATA RECALL - RECEIVED RECALL NOTICE 7/31/15, CALLED CRENWELGE DODGE (KERRVILLE TX) MULTIPLE TIMES, THEY DO NOT HAVE THE REPAIR KIT, DO NOT KNOW WHEN THEY WILL BE ABLE TO GET IT. SOMEONE AT NHTSA NEEDS TO GET INVOLVED AND INSURE THE COMPANY RESPONSIBLE IS MAKING AND DISTRIBUTING THESE KITS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836782February 17, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836788February 17, 2016
ELECTRICAL SYSTEM
I PURCHASED THIS TRUCK THIS PAST SUMMER. I FOUND RECENTLY THAT SEVERAL SAFETY RECALLS HAD NOT BEEN PERFORMED ON THE TRUCK. I TOOK THE TRUCK TO THE DEALER. THEY REFUSED TO COMPLETE THE IGNITION SWITCH WIRING RECALL UNTIL I PAID THEM TO TRACE ALL OF THE WIRING THAT COULD BE AFFECTED BECAUSE ONE OF THE WIRES ON THE IGNITION SWITCH HARNESS HAD MELTED. THEY DID NOT KNOW HOW MUCH THIS MIGHT COST ME. THE DEALER CONTACTED FCA TO SEE IF THE FACTORY WOULD "CONTRIBUTE" TO THE COST. FCA DECLINED. I CONTACTED FCA AND THEY TOLD ME ON A VEHICLE OF THIS AGE THEY WERE NO LONGER RESPONSIBLE FOR ANYTHING BEYOND THE EXTENT OF THE RECALL REPAIR. I SAID THAT WAS FINE - JUST DO THE RECALL. THEY REFUSED TO AUTHORIZE THE RECALL REPAIR UNLESS I AGREED TO ALLOW THE DEALERSHIP TO TRACE ALL OF THE WIRING THEY SUSPECTED COULD BE DAMAGED. I'M AT A LOSS HERE. WHO CAN I CONTACT FOR HELP? FCA KNOWS THE WIRING FOR THE IGNITION SWITCH WILL MELT AND POSSIBLY CAUSE A FIRE. IT IS QUITE EVIDENT THE WIRING HAS MELTED - EVEN BURNT OFF. HOW IS IT THAT THEY ARE NOT RESPONSIBLE FOR THE COMPLETE REPAIR OF DAMAGE CAUSED BY THIS KNOWN DEFECT? THEY SEEM TO BE SAYING THEY ARE NO LONGER RESPONSIBLE DUE TO THE AGE OF THE VEHICLE. THEY ARE CALLING THE SERVICE ADVISER AT THE DEALERSHIP THEIR "TRAINED EXPERT". AND HE CANNOT CONFIRM THAT THE FAILURE IS NOT JUST "WEAR AND TEAR". IS THIS TRUE? DOES NHTSA ALLOW MANUFACTURERS TO USE THIS AS AN EXCUSE TO NOT PERFORM A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838429February 16, 2016
VISIBILITY
THE MECHANISM (HVAC) THAT DIRECTS HOT AND COLD AIR AMONG THE WINDSHIELD, DASH, AND FLOOR FAILED. IT WAS A VERY COLD DAY IN DECEMBER AND I WAS ATTENDING A FUNERAL 150 MILES FROM HOME. IT WAS A SAFETY CONCERN BECAUSE THE WINDSHIELD KEPT FROSTING UP AND MY FEET BECAME VERY COLD BECAUSE ALL THE HEAT WAS COMING OUT OF THE DASH. THE HVAC COULD NOT BE FIXED EN ROUTE BECAUSE (1) IT TOOK THREE WEEKS TO GET A NEW HVAC HOUSING, (2) IT WAS A SATURDAY AFTERNOON AND REPAIR STATIONS WERE CLOSED, AND (3) THE REPAIR TAKES ABOUT 8 HOURS BECAUSE THE ENTIRE DASH HAS TO BE REMOVED TO REPLACE THE HVAC HOUSING AND DOORS. IT COST $1,417.45 TO FIX. (I CAN FURNISH A COPY OF THE INVOICE IF YOU LIKE.) I HAVE LEARNED THAT THE FAILURE OF THIS HARD-TO-GET-AT PLASTIC HOUSING IS NOT UNCOMMON AMONG DODGE TRUCKS. IN FACT IN THIS SMALL TOWN OF 2,500 PEOPLE ANOTHER 2003 DODGE TRUCK CAME IN FOR REPAIRS TO THE SAME DEALERSHIP WITH THE SAME PROBLEM IN THE SAME WEEK. DODGE IS OBVIOUSLY USING FAULTY MATERIALS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836402February 16, 2016
AIR BAGS
TAKATA RECALL - PURCHASED VEHICLE USED - FOUND OUT ABOUT RECALL VIA CARFAX. WENT ON WWW.MOPAROWNERCONNECT.COM AND LOOKED UP RECALL USING VIN. STATUS STATES THAT THE DRIVER AIRBAG INFLATOR MUST BE REPLACED, AND THAT THE REPAIR PARTS ARE AVAILABLE. PLACED CALL TO THE CHRYSLER GROUP RECALL ASSISTANCE CENTER AND WAS TOLD THAT THE PARTS ARE NOT AVAILABLE......I AM VERY CONCERNED AND UPSET. THE YOUNG LADY AT THE ASSISTANCE CENTER TOLD ME THAT THE PARTS WERE STILL BEING TESTED???? SO....WHAT IF WE HAVE AN ACCIDENT AND THE AIRBAG DEPLOYS AND SERIOUSLY OR FATALLY HARMS SOMEONE???? THIS RECALL SHOULD HAVE BEEN FLAGGED BETTER ON CARFAX AND THESE VEHICLES SHOULD NOT BE ALLOWED TO BE SOLD UNTIL THE PARTS ARE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836433February 16, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE THE VEHICLE WAS PARKED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,200. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836431February 16, 2016
AIR BAGS
PURCHASED A USED 2008 DODGE RAM 1500 BIG HORN P/U TRUCK FROM MOORESVILLE MOTOR COMPANY IN MOORESVILLE, NC, LAST WEEK. I NOTICED THE RECALL ON THE CARFAX AND "ASSUMED" IT HAD BEEN REPAIRED. I WENT TO WWW.MOPARCONNECT.COM AND LOOKED UP THE RECALL USING THE VIN. THE STATUS STATES THAT THE DRIVER AIRBAG INFLATOR MUST BE REPLACED, AND THAT THE REPAIR PARTS ARE AVAILABLE. I PLACED A CALL TO THE CHRYSLER GROUP RECALL ASSISTANCE CENTER AND WAS TOLD THAT THE PARTS ARE NOT AVAILABLE..... I AM VERY CONCERNED AND UPSET. THE YOUNG LADY AT THE ASSISTANCE CENTER TOLD ME THAT THE PARTS WERE STILL BEING TESTED AND THAT THERE IS NO ESTIMATED DATE THAT THEY WILL BE AVAILABLE??????SO......WHAT IF WE HAVE AN ACCIDENT AND THE AIRBAG DEPLOYS AND SERIOUSLY OR FATALLY HARMS SOMEONE?????THIS VEHICLE SHOULD NOT HAVE BEEN ALLOWED TO HAVE BEEN SOLD, PERIOD! NOT UNTIL THE PARTS ARE AVAILABLE!!!! I AM NOW AFRAID TO RIDE OR DRIVE THIS VEHICLE AND I DEFINITELY DON'T WANT MY CHILDREN OR GRANDCHILDREN IN IT. I NEED TO KNOW WHEN WILL PARTS BE AVAILABLE; WHAT DO I DRIVE UNTIL THEN; AND WHY WAS THIS VEHICLE EVEN SOLD???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836450February 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836459February 16, 2016
ENGINE, FUEL/PROPULSION SYSTEM
THE TRUCK HAS DEVELOPED A HABIT OF RANDOMLY STALLING WHEN COMING TO A STOP. THIS IS DANGEROUS AT INTERSECTIONS AND RAILROAD CROSSINGS. I HAVE HAD THE TRUCK BACK TO THE DEALER SEVERAL TIMES WITHOUT SUCCESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836487February 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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