Dodge Ram Complaints (2010)

901 consumer complaints on file.

#10655378November 17, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. WHILE THE VEHICLE WAS PARKED, THE TIE ROD COLLAPSED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE DRIVER SIDE LINKAGE TIE ROD ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 3,746.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652304November 3, 2014
VISIBILITY/WIPER, ENGINE AND ENGINE COOLING
UPON STARTING VEHICLE I HEARD SOME TYPE OF GEAR GRINDING/KNOCKING, SOMETIMES IT HAPPENS WHEN I TURN THE KEY OFF TOO. ALONG WITH THIS I NOTICED I HAD NO HEATING CONTROL WHICH KEPT ME FROM DE FOGGING MY WIND SHIELD OR HAVING HEAT IN GENERAL. COULD BE A BIG ISSUE IF THE WINDOWS WERE ICED OVER. HAS HAPPENED RANDOMLY OVER THE LAST SEVERAL WEEKS AND I HAVE FINALLY DISCONNECTED THE BLEND DOOR ACTUATOR LOCATED BEHIND THE GLOVE COMPARTMENT. WILL CONTACT DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651710October 31, 2014
STEERING, STEERING:LINKAGES:TIE ROD ASSEMBLY
TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT WHILE ENTERING A DRIVE WAY, AN ABNORMAL SOUND EMITTED THROUGHOUT THE VEHICLE AS THE CONTACT LOST CONTROL. THE CONTACT AS A CERTIFIED MECHANIC DIAGNOSED THAT THE LEFT OUTER TIE ROD HAD SEPARATED FROM THE VEHICLE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED BY THE DEALER. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650804October 28, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO ADVISE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/09/14*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 11-4-2014. UPDATED 6/1/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644520October 14, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641789October 6, 2014
STEERING
HAD BEEN WAITING OVER 6 MONTHS FOR PARTS FROM DEALERSHIP TO REPAIR LEFT TIE ROD RECALL N49. ON 10/01/14, UPON LEAVING A GAS STATION AND ACCELERATING TO PROCEED DOWN HIGHWAY, THE LEFT TIE ROD BROKE, CAUSING THE VEHICLE'S LEFT WHEEL TO LOCK, RESULTING IN TOTAL LOSS OF CONTROL AND STEERING ABILITY, AND THE VEHICLE CROSSED OVER TO THE RIGHT SHOULDER, LANDING PARTIALLY IN A DITCH AND PARTIALLY REMAINING ON THE ROAD. LUCKILY THERE WAS NO TRAFFIC NEXT TO ME AND NO ONE WAS INJURED. THE TRUCK HAD TO BE TOWED TO THE LOCAL DODGE DEALERSHIP, WHO HAPPENED TO HAVE THE PART THEY WERE HOLDING FOR ANOTHER CUSTOMER WHO HAD NOT RESPONDED TO THE NOTICE THE PART WAS AVAILABLE, AND WAS USED ON OUR TRUCK THE SAME DAY. THE DISTURBING THING IS THAT CHRYSLER WILL NOW NOT REIMBURSE MY TOWING EXPENSE, EVEN THOUGH IT WAS TOTALLY RELATED TO THIS RECALL FAILURE. I HAVE BEEN CONTACTING MY LOCAL DEALERSHIP ROUTINELY FOR OVER 6 MONTHS TO INQUIRE ABOUT THIS PART AND BEEN TOLD EACH TIME THAT THE PART IS NOT AVAILABLE AND I AM 'ON THE LIST'. ON THE DATE OF THE INCIDENT, I WAS TOLD BY THE SERVICE PERSONNEL THAT THEY ARE ALLOWED ON A SMALL NUMBER OF PARTS AND THAT THEY CANNOT GET ADDITIONAL PARTS UNTIL THEY SUBMIT PROOF OF INSTALLING THE PREVIOUSLY SENT PARTS. YET THIS DEALERSHIP HAD PARTS THAT THEY HAD BEEN HOLDING FOR SEVERAL WEEKS FOR A CUSTOMER WHO HAD NOT RESPONDED TO THE NOTICE THEIR PARTS WERE IN. MEANWHILE, MYSELF AND MANY OTHERS ARE WAITING FOR PARTS AND RISKING INJURY EACH TIME WE HAVE TO TAKE THESE VEHICLES ON THE ROAD. I LIVE OUTSIDE THE CITY LIMITS AND MUST TAKE A HIGHWAY OR INTERSTATE TO TRAVEL ANYWHERE. LUCKILY MY BREAKDOWN/ACCIDENT OCCURRED AT A SLOW SPEED AND NOT THE 60 MPH THAT I WOULD HAVE BEEN GOING IN JUST A FEW MORE MINUTES. IT DOESN'T APPEAR THAT CHRYSLER TRULY VALUES THE SAFETY OF THEIR CUSTOMERS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10640678October 1, 2014
EXTERIOR LIGHTING
TOOK THE TRUCK IN TO REPLACE A HEADLIGHT BULB AND WAS TOLD THE TPIM/ONBOARD COMPUTER NEEDS TO BE REPLACED. THIS COULD BE DANGEROUS I FOUND OUT AS THE COMPUTER COULD SHUT DOWN THE VEHICLE WHILE IT'S BEING DRIVEN WHICH HAPPENED TO MY WIFE IN THE TRUCK 2 YEARS AGO. WE WERE TOLD AT THE TIME WE NEEDED A NEW BATTERY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640370October 1, 2014
ELECTRICAL SYSTEM, ENGINE
MY 2010 DODGE 1500 TRUCK STALLED ON MY WIFE ALMOST GETTING HER IN A WRECK, SHE PULLED IT OVER AND PUT IT IN PARK AND IT STARTED RIGHT UP. TOOK IT INTO THE DODGE DEALERSHIP AND THEY SAID IT WAS THE COMPUTER CHIP AND FIXED IT. TWO DAYS LATER WIFE WAS DRIVING IT AGAIN AND IT STALLED. I DROVE IT AND IT DID IT TO ME WHEN I WAS ENTERING ON A TWO LANE HIGHWAY IT STALLED AND I ALMOST GOT HIT BY A SEMI, PULLED IT OVER AND PUT IT IN PARK AND IT STARTED UP. BROUGHT BACK TO DODGE AND THEY TOLD ME IT WAS THE SPARK PLUGS. THEY REPLACED THEM AT $225 AT MY COST AND SAID IT WAS FIXED. TWO DAYS LATER THE TRUCK STALLED ON MY WIFE AGAIN. SHE IS SCARED TO DRIVE THE TRUCK NOW BECAUSE SHE DOESN'T WANT TO GET INTO AND ACCIDENT WITH KIDS . BROUGHT BACK TO DODGE AND TALKED TO THE MANAGER ABOUT THE SAFETY OF THE TRUCK. THEY TOLD US THAT THEY NEEDED TO REPLACE THE TIPM MODULE AT $1400 DOLLARS. IT'S BEEN ABOUT A MONTH AND A HALF AND NOW AFTER REPLACING THE TIPM IT IS STILL STALLING. WENT DOWN TO THE DODGE DEALERSHIP AND ALL THEY SAID WAS THAT THERE STILL LOOKING AT THE ELECTRICAL PROBLEM. ALL I WANT IS MY TRUCK BACK FIXED AND TO DRIVE IT SAFELY.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640402October 1, 2014
STEERING
I TOOK THIS VEHICLE TO MARTIN SWANTY CHRYSLER DODGE IN KINGMAN ARRZONA DUE TO A RECALL NOTICED THAT I HAD RECEIVED. THIS WAS MY SECOND TRIP THEIR AS THE FIRST TIME THEY DIDN'T HAVE THE REPLACEMENT PARTS. THE SECOND TIME I RETURNED AT THE APPOINTED TIME AND 5 HOURS LATER THEY STILL HAD NOT WORKED ON THE TRUCK. NOT HAVING THE TIME TO SPEND AT THEIR SHOP I TOOK THE TRUCK BACK AND WAS TOLD BY THEM THAT'S THE WAY IT IS. SO THIS TRUCK HAS NOT BEEN GIVEN THE REPLACEMENT PARTS AS CALLED FOR. DEALER HANDLED THIS VERY POORLY AND I BELIEVE IT TO BE BECAUSE IT WAS NOT PURCHASED THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640419October 1, 2014
STEERING
I HAD CONTACTED SHERIDAN MOTOR INC. IN SHERIDAN, WY TO REPAIR N49 / NHTSA 13V-529 RECALL, ABOUT 2 WEEKS PRIOR TO SCHEDULED SERVICE DATE. WHEN I PICKED UP MY TRUCK, THE SERVICE REP, STATED THEY DIDN'T HAVE THE PARTS REQUIRED TO COMPLETE THE RECALL AND I WOULD BE PLACED ON A WAITING LIST AND NOTIFIED WHEN THE PARTS ARRIVE. I HAVE STILL NOT BEEN CONTACTED. THE FIRST TIME THIS RECALL HAPPENED (APPROX., 2012) THE SAME SITUATION HAPPENED, SHERIDAN MOTORS COULD NOT GET THE PARTS REQUIRED FOR THE RECALL. I HAD TO DRIVE 60 MILES TO ANOTHER DODGE DEALER TO GET REPAIR DONE. I HAVE NOW MOVED TO CHEYENNE, WY AND I HOPE THE LOCAL DEALER CAN GET THE PARTS REQUIRED TO REPAIR THIS RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640315September 30, 2014
SUSPENSION, STEERING, WHEELS
VIOLET SHAKING OF THE WHOLE VEHICLE, AND WON'T STOP UNTIL YOU SLOW, MORE RIDERS-WORSE THE AFFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639636September 28, 2014
FUEL/PROPULSION SYSTEM
MY DODGE RAM 1500 (2010) HAD ITS FUEL PUMP FAIL. I WOULD LOSE POWER WHILE DRIVING AND HAD DIFFICULTY STARTING. IN ORDER TO START THE VEHICLE, I WOULD HAVE TO TURN THE IGNITION TO THE ON POSITION, WAIT A MOMENT OR TWO, THEN START THE TRUCK. IF I DIDN'T WAIT THE TRUCK WOULDN'T START. SOMETIMES WHILE ACCELERATING FROM A STOP OR EVEN TO PASS, I WOULD NOTICE A LACK OF POWER AS IF THE ENGINE WAS STARVING FOR FUEL. TWO OR THREE TIMES IT WOULD STALL WHILE WAITING AT AN INTERSECTION FOR THE LIGHT TO CHANGE TO GREEN. I TOOK MY TRUCK TO A DODGE DEALER FOR THE PROBLEM AND WAS TOLD IT WAS BECAUSE THE FUEL PUMP ONLY LASTS 4 TO 5 YEARS AND THAT WAS WHY IT FAILED. I HAD TO PAY TO HAVE IT REPLACED. SINCE I DIDN'T HAVE OVER $800.00 I HAD TO PURCHASE AN EXTENDED WARRANTY PLAN IN ORDER TO GET IT CHANGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637504September 19, 2014
STEERING, ELECTRICAL SYSTEM, SERVICE BRAKES
WIFE WAS DRIVING DONE THE RODE AT ABOUT 35 MILES AND THE TRUCK WENT DEAD , NO POWER STEERING OR BRAKES. PULLED IT OVER AND IT STARTED RIGHT UP. BROUGHT IN TO DODGE DEALERSHIP AND THE REPLACED SOMETHING IN THE COMPUTER AND SAID IT WAS FIXED. I WAS DRIVING IT ON THE HIGHWAY THE NEXT DAY AND IT DIED ON ME CROSSING THE HIGHWAY, SEMI TRUCK ALMOST KILLED ME, PUT IT IN PARK AND IT STARTED RIGHT UP. TOOK IT TO THE DEALERSHIP AND THEY SAID IT WAS THE SPARK PLUGS, DISHED OUT 225 DOLLARS FOR THAT, SAID ITS FIXED AGAIN. DID IT AGAIN TO MY WIFE THE NEXT DAY WITH MY KIDS IN THE VEHICLE. BROUGHT IT BACK IN DODGE HAD IT FOR TWO WEEKS, KNOW THERE TELLING ME ITS THE FUSE BOX MODULE AT 1400 DOLLARS. DON'T KNOW WHAT TO DO, TALKING TO DEALERSHIP MANAGER ABOUT WIFE NOT FEELING SAFE IN THE VEHICLE, SHE SAID ELECTRICAL WORK IS HARD TO FIND OUT WHAT'S WRONG WITH IT. DON'T KNOW WHAT TO DO KNOW, YOU SPEND 30,000 PLUS ON A VEHICLE YOU WOULD THING THEY DODGE OR CHRYSLER WOULD BACK THERE VEHICLES BEFORE SOMEONE GETS KILLED WITH THIS TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637518September 19, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHSTA CAMPAIGN NUMBER: 13V529000 (STEERING) IN DECEMBER OF 2013. THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637232September 18, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633594September 16, 2014
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
DEFROSTER STOP BLOWING ON WINDSHIELD, HOWEVER, IT WOULD BLOW OUT OTHER VENTS, TECH FOUND THAT THE MODE 2 ACTUATOR HAD AN INTERNAL OPEN CIRCUIT, DEALER REMOVED AND REPLACED THE MODE 2 ACTUATOR. I SUBMITTED DOCUMENTATION FOR REIMBURSEMENT SINCE THIS IS A KNOWN PROBLEM. [XXX]. MY CLAIM WAS DENIED , I WAS TOLD MY VEHICLE DID NOT HAVE A RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633667September 16, 2014
ELECTRICAL SYSTEM
WHILE DRIVING AT POSTED SPEED IN HOUSTON TRAFFIC THE ENGINE QUIT RUNNING, CAUSING A LOSS OF STEERING,I WAS ABLE TO CLEAR TRAFFIC AND COAST TO THE SHOULDER, AFTER PUTTING THE VEHICLE IN PARK THE ENGINE RESTARTED AND I CONTINUED ON. I REPORTED THIS INCIDENT TO MARTIN CHRYSLER DODGE IN CLEVELAND TX. I ASKED THE SERVICE REP. IF HE HAD HEARD OF ANY SIMILAR INCIDENTS HE SAID NO AND THERE WERE NO RECALLS FOR THIS.THE PROBLEM HAS GOTTEN WORSE, NOW I HAVE TO JIGGLE THE KEY TO MAKE SURE IT DOES NOT SHUT OFF AFTER STARTING BUT THIS DOES NOT ALWAYS WORK, IF I HIT A BUMP OR RUMPLE STRIPS IN THE ROAD IT MAY STILL DIE. TO REPLACE THE IGNITION SWITCH IS BETWEEN 400 AND 500 AT THE DEALERSHIP. I BELIEVE THIS IS A PROBLEM THAT CHRYSLER SHOULD FOOT THE BILL ON NOT THE CONSUMER. THE SITUATION WITH THE ENGINE DYING WHILE DRIVING AT A HIGH RATE OF SPEED IN TRAFFIC COULD CAUSE A VERY SERIOUS ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632494September 11, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632228September 10, 2014
POWER TRAIN, WHEELS, UNKNOWN OR OTHER
I WAS DRIVING WEST IN ROAD TX-375-LOOP HEADING THE I10, I TOOK AN EXIT FOR I10 EAST WHICH IS A BRIDGE. I TOOK IT AND THEN I HEARD A SOUND ON THE REAR WHEELS SO I SLOWED DOWN, AFTER THAT THE SOUND STOPPED AND I CONTINUED TO INCORPORATE TO I10-EAST. AFTER I TOOK THE I10 I WAS DRIVING AROUND 60 MPH WHEN SUDDENLY I HEARD THE SOUND AGAIN BUT THIS TIME AFTER A FEW SECOND A DIFFERENT SOUND APPEARED AND THE REAR WHEELS STOPPED RESULTING IN COMPLETELY LOST OF CONTROL. MY VEHICLE STARTED TO GO WITH NO DIRECTION AND THAN TOOK ME OUT OF THE HIGHWAY, ONCE I WAS ON THE SIDE OF THE ROAD THE VEHICLE MAKE A 180 DEGREES TURN AND I STOPPED HEADING WRONG WAY. I WAS SO LUCKY BECAUSE THERE WERE SOME TRAFFIC SIGNS AND I DIDN'T CRASH ANY OF THEM AND ALSO BECAUSE EVEN THOUGH THAT HIGHWAY IS ALWAYS FULL WITH TRAFFIC I DIDN'T CRASH WITH ANY OTHER VEHICLE. ONCE I TOOK A LOOK OF MY TRUCK I SAW THAT THE DRIVESHAFT WAS SEPARATED FROM THE REAR AXEL. I DIDN'T FILLED A CLAIM BEFORE BECAUSE CHRYSLER TOLD ME THEY WERE GOING TO FIX IT SINCE THAT INCIDENT HAPPENED BECAUSE OF A RECALL THEY DIDN'T FIX BEFORE. THE RECALL NUMBER IS M34 AND ITS BEEN 3 MONTHS AND AFTER I COULD HAVE DIED IN THAT ACCIDENT THEY HAVEN'T HELPED ME AT ALL. MY VEHICLE IS STILL IN THE DEALER AND CHRYSLER WONT AUTHORIZE TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10631631September 8, 2014
STEERING
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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