Dodge Ram Complaints

27,062 consumer complaints on file.

#11523636May 24, 2023
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
The fuel strap frame bracket failure has occured on my vehicle and i'm wondering why it was not covered under the recall? ref: Safety Recall U04 / NHTSA 18V-160 Frame Bracket
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523639May 24, 2023
FUEL SYSTEM, GASOLINE, STRUCTURE
The contact owns a 2009 Dodge Ram 1500. The contact stated that upon inspecting the vehicle, it was discovered that the fuel tank was not completely secured to the vehicle and was hanging down from the subframe. The failure was caused by a corroded subframe attaching the fuel tank straps to the vehicle. Both fuel tank straps had failed due to the subframe corrosion. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN and vehicles from the state of Kansas were not included in NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523149May 22, 2023
UNKNOWN OR OTHER
When using iPhone through Bluetooth connect it stops working and then freezes. You have to shut the vehicle off wait for a few minutes and then turn vehicle back on. When I say it freezes it makes the whole radio unusable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523316May 22, 2023
PARKING BRAKE
Good Morning! On April 9, 2023 I was going to pickup my Son in his 2006 Dodge Ram 2500 at LAX. He was returning from a 3 week trip to Chile. After taking the transmission out of gear I attempted to start the truck, but the battery was dead. I got out of the cab and released what I thought was the hood release but released the emergency brake instead. The front wheel was turned at about a 40 deg. angle to the right in my driveway which is on about a 15 deg slope to the street. The truck rolled back pinning my left leg under the left front tire, while the open drivers side door pushed me towards the now moving wheel. the left front wheel continued to roll over my left hand and my right chest grazing my left side of my head. The truck continued to roll down the street and into a neighbors truck. I suffered 13 broken ribs, a collapsed right lung, a partially collapsed left lung, a broken shoulder, and a broken left eye socket bone, deep vein thrombosis in both lower legs, 2 weeks in the ICU, 1 week in the hospital and 1 week in rehab. I am presently in home rehab. The man across the street from me at one time worked as a service manager / mechanic for a local automotive shop, and told me that he has made the same mistake many times of mistaken the emergency brake release for the hood release. I would recommend relocating the brake release to the right of the steering wheel on all vehicles that have a foot actuated emergency brake.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11522802May 19, 2023
FUEL SYSTEM, GASOLINE, STRUCTURE
The contact owns a 2005 Dodge Ram 1500. The contact stated that while driving approximately 5 MPH, there was a banging noise followed by a dragging noise coming from underneath the vehicle. The vehicle was immediately stopped and upon inspection it was discovered that the fuel tank straps had failed and the fuel tank had fallen to the ground and was being dragged while the vehicle was being driven. The contact stated that the fuel tank straps were severely rusted. The contact stated that the fuel tank was filled with gasoline during the failure. The vehicle was towed to the local mechanic. The vehicle was not yet repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 158,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520875May 8, 2023
UNKNOWN OR OTHER
Hood latch Hood came off while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520746May 6, 2023
STRUCTURE:BODY
The frame has rusted thru, the fuel tank strap has failed and the fuel tank has dropped. If this had happened while driving, it could have killed him and many others. Upon researching for information, we found recall U04/nhsta 18v-160 which stated this document replaced service bulletin TSB# 1400218 - all for this exact problem. This was a regional recall/extended warranty and was not issued for vehicles in our region. But this document does state that should any vehicle meet the criteria described (make date range, model year, and problem) that that vehicle should be covered. My fathers truck meets all 3 criteria. Upon calling FCA (Fiat, Chrysler Automobiles), who issued the document, we were told that we aren't able to be included in this issue, since we don't have a recall listed and also because the recall turned from a recall to an extended warranty that expired in 2022. If this is a known issue why is there an expiration date on the repair of it? My father's truck only has about 67,000 miles on it, which is probably why the problem is only presenting now. And if we had known there was a possible chance that this could happen, why weren't we informed to check it? He is the original owner of the vehicle and we are appalled at the FCA repsonse. The document in reference is attached.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520640May 5, 2023
VISIBILITY/WIPER
November 2022-While trying to use my windshield wipers to clean my front windshield I noticed I could not turn them off plus they would move super fast then very slow. Over the next few months my windshield wipers would sometimes work normal but now they are consistently running sporadically: running fast, slowing down starting and stopping on their own. This is a very dangerous situation during a rain storm and I am going to take my truck into the dealer for repair but for safety reasons, this needs to get looked into for recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520658May 5, 2023
ENGINE
The exhaust manifold bolts have broken off inside the block 3 times in 7 years. I have fixed them every time. Most recently, I was advised by service manager at Lithia Chrysler Dodge that 4 manifold bolts were broken and the repair cost $1490. This is a very common issue that needs a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519872May 1, 2023
UNKNOWN OR OTHER, STEERING
While driving, the vehicle will, if going over a bump, begin shaking uncontrollably, and render the driver helpless to remain in control of steering other than to slam on the brakes and hope another vehicle does not hit them. Vehicle ceases shaking when brought down to a slow rate of speed and then drives as normal. I have replaced multiple parts and cannot locate the problem. Happens frequently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519874May 1, 2023
ELECTRICAL SYSTEM
Vehicle will, at random, completely lose all power while driving unexpectedly. There seems to be no cause that precipitates this loss of power. During the night, it is extremely dangerous, because the lights and everything go out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519343April 27, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
1. Finding my truck with a dead battery, a lot. Found out that fuel pump is running constantly when truck is off. 2. Dead truck, no start. 3. Yes. 4. No. 5. None.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518508April 23, 2023
STEERING, SUSPENSION
Front end suspension and steering problems, very loud rubbing sound and unstable feels like it might brake apart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518149April 20, 2023
ELECTRICAL SYSTEM
RAM 1500 shuts off randomly. Many people on-line are showing this problem on multiple model years. The WIN module (ignition switch) contacts fail and causes the vehicle to shut down in the midst of driving. I've had it shut down on me 3 times at highway speeds. I've nearly been hit twice because the vehicle just shuts off as if I had turned the key off. It is a well documented issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517490April 17, 2023
POWER TRAIN
The contact owns a 2011 Ram 1500. The contact stated that on various occasions after turning off the vehicle and removing the key from the ignition, the gear shifter inadvertently shifted from the park(P) to neutral(N). No warning lights were illuminated. The vehicle was taken to a local dealer to be serviced under NHTSA Campaign Number: 17V821000 (Power Train). The vehicle was repaired; however, the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517336April 16, 2023
AIR BAGS
Got in a accident and the airbags did not deploy
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11516728April 12, 2023
ENGINE
Engine "tick" - exhaust bolts are broken and according to dealer cylinder head needs to be extracted
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516756April 12, 2023
ELECTRICAL SYSTEM
The contact owns a 2012 Ram 1500. The contact stated the vehicle failed to start after multiple attempts. Additionally, the vehicle had lost motive power and stalled several times while driving at various speeds. The electronic throttle control system warning light was illuminated. The contact had replaced the fuel pump and TIPM (Totally Integrated Power Module) himself; however, the failure persisted. The dealer was notified of the failure and the contact was informed that the VIN was not under recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516771April 12, 2023
AIR BAGS, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I know I am not the only one that thinks this is a bad problem, in fact I have not met a person that has owned this era of Dodge Ram that has their Dashboard and the whole parts inside can have been falling apart. Mine has fallen and hit my legs and or lap. Now I don’t mean the whole dash at one time but I have glued, taped and put a dash pad over top to try to keep things from falling into the vents and blower motor or anything that is behind and under the top. This is a definite safety problem cause I never know when this will happen and happening more often. I bought this truck with 11 miles on it from Logansport Indiana, September of 1999. I had been looking for a 2 wheel drive with a Cummins 5.9 Diesel and found it there in Logansport we lived in Lafayette Indiana and hoped we would be able to travel and see this beautiful country. My Wife’s family started having medical problems and after we did what we could for them, then my family needed help and none wanted nursing homes so we put aside our wishes and took care of them. They took care of us even so to many on both sides didn’t want to take care of us and some didn’t even want us, luckily we knew what that felt like so we didn’t turn our backs when we were needed, (Golden Rule) All that aside we wanted to be able to take the Airstream 2002 we got in 2020 still wanted to travel. We sold Florida home and made sure 2500 Ran was mechanical sound and power train was checked, oil, transmission fluid changed put helper bags on leaf springs and drove to Indiana, sold our home we had bought in 78 and sold that house and pulled the Airstream to Tucson Az to find our forever home and think we might have finally got one and put our dream of travel aside. I was diagnosed with Miligant Myloma in Florida Cancer Center and went through Radiation and Chemotherapy in Port Charlotte Florida before the trip and now just went through Radiation here at Banner University Cancer Center and go see my Cancer Doctor at VA here to see
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516561April 11, 2023
ENGINE
The contact owns a 2012 Dodge Ram. The contact stated that while driving at approximately 55 mph the vehicle started making noise coming from the engine compartment. The smoke originates from the engine compartment and the exhaust pipe in the rear of the vehicle and when the accelerator was depressed the vehicle did not accelerate. Additionally, the check engine safety warning light became illuminated. The contact stated that the vehicle veered to the side of the road where the vehicle was turned off but the engine continued to run. The vehicle was towed to a dealer where the Engine, Intake system, and Exhaust needed to be replaced. The manufacturer was notified, The failure mileage was 73,031.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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