Dodge Ram Complaints (2010)

901 consumer complaints on file.

#10839375March 2, 2016
EXTERIOR LIGHTING
ONE DAY ALL OF THE SUDDEN THE HEADLIGHTS WON'T COME ON. NEITHER WHEN TURNED ON OR IN AUTO. AND THEN ALL OF THE SUDDEN STARTED WORKING AGAIN WITHOUT EVEN POPPING THE HOOD UP. A COUPLE DAYS LATER, DURING NIGHT TIME, I WENT TO SWITCH THE LOW BEAM TO HIGH BEAM AND PUFF, NO LIGHTS AT ALL WHILE DRIVING 40MPH IN A HILL COUNTRY SIDE IN A PITCH BLACK NIGHT. I SWITCHED BACK TO LOW BEAM AND NOTHING... SCARY TIMES... I'VE ENDED UP PULLING OVER THE SIDE (ONLY HALF OF THE TRUCK SINCE IT WAS ON THE HILL SIDE), TURN HAZARD BLINKERS ON ... AND BESIDES THE DANGEROUS OF THE SITUATION I WAS NOT GOING TO MOVE WITHOUT HAVING ANY TYPE OF ILLUMINATION. LESS THAN A MINUTE LATER, THE LIGHTS COME BACK ON BY IT SELF.... TALKING ABOUT ANNOYING AND SCARY TIMES. SINCE THEN, I HAVE CHANGED THE LIGHT BULBS TWICE, RECHECKED THE WIRES, USED THE BRUSH WIRE ON THE CONNECTORS AND THE ISSUE STILL HAPPENING. BUT SINCE THERE ARE NOT "FUSES" ANYMORE AND THE LIGHTS ARE CONTROLLED BY THE TIPM, I DON'T HAVE THE $1350 THE CHRYSLER DEALER WANTS FOR A NEW TIPM UNIT AND RE-PROGRAMMING IT. RIDICULOUS!! AND THE WORSE PART IS... THEY CANNOT GUARANTEE THE ISSUE WILL BE RESOLVED. WHAT A 50 CENT FUSE COULD FIX NOW IT IS PART OF SOMETHING INTEGRATED THAT IS FAULTY AND RENDER THE WHOLE SYSTEM USELESS AT NIGHT TIME. THESE PAST 2 DAYS, THE HEADLIGHTS WON'T COME UP AT ALL, I CHECKED WITH A VOLTMETER AND THERE IS NO POWER COMING UP ON EITHER OF THE HEADLAMPS CONNECTORS (LEFT OR RIGHT SIDE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837451February 22, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE KEY FELL OUT THE IGNITION SWITCH CAUSING THE CONTACT TO HAVE TO STOP THE VEHICLE IN ORDER TO RETRIEVE THE KEY. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,863. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837244February 19, 2016
ELECTRICAL SYSTEM
HORNS BEGAN HONKING RANDOMLY WHEN THE TRUCK WAS OFF AND NO ONE WAS IN IT OR WHILE IT WAS BEING DRIVEN. AT ONE TIME THEY BEGAN HONKING WHILE IN TRAFFIC CAUSING PANIC TO THE SURROUNDING TRAVELERS. I HAD TO DISCONNECT THEM WHICH NOW POSES A SAFETY RISK TO ME AND MY FAMILY. DEALER SAYS IT IS THE TIPM WHICH CHRYSLER IS AWARE OF AND HAS IT SHE RECALLS ON OTHER MODELS WITH THE SAME CONFIGURATION AS MY TRUCK. NOW THE TRUCK HAS TO BE INSPECTED FOR SAFETY TO KEEP THE LICENSE PLATES CORRECT AND IT WILL NOT PASS WITHOUT PERFORMING A $1200 REPAIR ON A PART THAT IS KNOWN TO BE DEFECTIVE. ALSO, THE FUEL PUMPS STOPPED WORKING AND WERE REPLACED UNDER WARRANTY BUT THE TECHNICIAN SAID THE PROBLEM WAS IN THE POME BUT THE TECHNICIAN SAID THE PROBLEM WAS IN THE PUMP IN FACT IT WAS THE TIPM BUT SINCE THERE WAS NO RECALL AND THE TRUCK WAS THEM OUT OF WARRANTY IT WAS UP TO ME TO PAY FOR THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836945February 18, 2016
TIRES, TIRES:TREAD/BELT
I WAS DRIVING AND THE REAR PASSENGER TIRE BLEW (SOUNDED LIKE A CANNON GOING OFF) THE TREAD CAME OFF THE TIRE AND I COULD NOT FIND IT (HAVE PHOTO). THE TIRE WAS PURCHASED NEW WITH THE TRUCK 2010 DODGE 2500 SLT CREW CAB. THE BRAND BF GOODRICH LT265/70R17 121/118R. DOT INFO IS M3AH DR11 0510.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836472February 16, 2016
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING BETWEEN 20 AND 65 MPH, THE VEHICLE BEGAN TO SWAY ALL OVER THE ROAD. THE FAILURE ALSO OCCURRED WHEN TURNING CORNERS. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822514January 27, 2016
AIR BAGS, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL, STEERING, VISIBILITY/WIPER, UNKNOWN OR OTHER, EXTERIOR LIGHTING
2010 DODGE RAM 1500 HEMI TRAVELING AT HIGHWAY SPEED WHEN INSTANTLY THE GAUGE CLUSTER STARTED ACTING ERRATIC. FIRST THE TIRE PRESSURE DISPLAY SAID THAT DIFFERENT TIRES WERE SHOWING A MULTITUDE OF DIFFERENT PRESSURES THE GAS GAUGE STARTED FLICKERING BETWEEN FULL AND EMPTY AS WELL AS THE STOP WORKING OF THE SPEEDOMETER AND TACHOMETER AIR-CONDITIONED, POWER STEERING AND CONTINUAL WINDSHIELD WIPER ON EVEN THOUGH THEY WERE OFF AT THE SWITCH. RADIO INTERMITTENTLY ON AND OFF AND ABS AND AIRBAG LIGHT ON AND OFF INTERMITTENTLY. ALL FOUR WINDOWS FAIL TO OPERATE AND INTERIOR LIGHTING WILL NOT COME ON. GAUGE FUNCTION FLUCTUATES EVERY COUPLE SECOND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819357January 11, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. IN ADDITION, WHILE DRIVING THE STEERING WHEEL EMITTED A HUMMING NOISE AND THE REAR SUSPENSION EMITTED A KNOCKING NOISE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818626January 7, 2016
FUEL SYSTEM, DIESEL, ENGINE, ENGINE AND ENGINE COOLING:ENGINE:DIESEL
TL* THE CONTACT OWNS A 2010 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/16/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 03/17/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818233January 5, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 RAM 2500. THE CONTACT HEARD A KNOCKING SOUND BEHIND THE DASHBOARD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PLASTIC GEAR ACTUATOR WAS FAULTY AND NEEDED TO BE REPLACED. AS A RESULT, NONE OF THE HVAC FUNCTIONS WERE OPERATIONAL. THE DEALER STATED THAT THERE WAS A CUSTOMER SATISFACTION NOTIFICATION FOR THE FAILURE INITIATED BY THE MANUFACTURER; HOWEVER, THERE WERE NO RECALLS. THE CONTACT'S VEHICLE WAS NOT COVERED BY THE CUSTOMER SATISFACTION NOTIFICATION (K17). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT DID NOT ASSIST DUE TO THE VEHICLE NOT BEING INCLUDED IN THE MANUFACTURER'S RECALL. THE FAILURE MILEAGE WAS 69,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816399December 28, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM UNDERNEATH THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE DRIVE SHAFT HAD FRACTURED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816435December 28, 2015
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT THE DIFFERENTIAL WAS WHINING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNDETERMINED. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816301December 26, 2015
AIR BAGS
AIR BAG CLUSTER LIGHT COMES ON AND STAYS ON FOR VARIABLE LENGTHS. VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP WITH NO CAUSE CLEARLY DETERMINED AS TO WHY. AFTER VISIT DEALERSHIP EMAILED OFFER TO TRADE UP ON VEHICLE. ISSUE REMAINS OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811220December 19, 2015
SERVICE BRAKES, STEERING, SUSPENSION
TRYING TO DO BUYBACK PROGRAM. I PAID OVER $37,000, ONLY HAVE 55000 MILES , GOOD CONDITION AND ONLY BEING OFFERED $12000. I STILL OWE $3025.00 ON MY LOAN. I THOUGHT IT WAS FAIR MARKET VALUE? PLEASE HELP. I HAVE 6 KIDS I DRIVE EVERY DAY TO 3 SCHOOLS PLUS WORK. THE TRUCKS STEEERING IS LOOSE, BRAKES ARE CRAZY AND IM AFRAID IM GOING TO LOOSE CONTROL OR NOT BE ABLE TO STOP BUT THE OFFER IS REDICULOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808916December 7, 2015
POWER TRAIN
I HAVE HAD THIS 2010 DODGE RAM 2500 HD CREWCAB 4X4 FOR 3 YEARS. I BOUGHT IT USED AT 74000. SO FAR I HAVE HAD 3 ACTUATORS, TIE ROD, 3 DIFFERENTIAL SEALS, 1 TRANSMISSION SEAL, 1 REAREND SEAL, FULL HVAC CONTROL AND DUCT WORK WITH 2 HEATER CORES, 2 FRONT U-JOINT, AND NOW ALL THE BEARINGS IN THE FRONT DIFFERENTIAL. AND EXTREME AMOUNT OF TIME, MONEY, AND TROUBLE OF NOT HAVING MY TRUCK INVESTED IN THIS. I NEED TO KNOW HOW MAY OTHER OF THIS MODEL OF TRUCK HAS BEEN HAVING THIS TROUBLE. 99% HWY MILES, ONLY ABOUT 5% TOWING OR HAULING, NO OFF ROADING, VERY LITTLE LONG DISTANCE DRIVING. I HAVE AN EXTENDED WARRANTY FOR DRIVE TRAIN. IS YOUR DEFINITION THE STANDARD TERM FOR DRIVETRAIN?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790013November 12, 2015
FUEL/PROPULSION SYSTEM, STEERING
I FILED A CLAIM WITH FCA REGARDING THE ABILITY TO SURRENDER MY VEHICLE UNDER THE CONSENT ORDER REACHED WITH FCA IN JULY 2015 . I SUBMITTED MY CLAIM WITH THEM ON 10/1/2015. I BEEN GIVEN NOTHING BUT A RUN AROUND. I NOTIFIED FCA ON 9/04/2015 REGARDING MY DESIRE TO BE APART OF THE RECALL PROCESS. I HAVE SUBMITTED ALL DOCUMENTS REQUESTED. I CALLED ON 10/27/2015 AND WAS TOLD THAT THE FCA HAD MAJOR PROBLEMS WITH THE RECALL PROCESS AND THAT THERE WAS NO CURRENT SOLUTION. MY LAST CONTACT WAS ON 11/2/2015 WHEN I WAS ASKED FOR A CURRENT PAY OFF WHICH I RESPONDED ON 11/3/2015. I JUST RECEIVED LAST WEEK THE RECALL NOTICE FOR THE FUEL HEATER ISSUE, BUT NOTHING ON THE STEERING RECALL. A DODGE DEALER THAT I WAS TO WORK WITH IN HUNTINGTON BEACH CA. WHICH I BOUGHT A REPLACEMENT VEHICLE BECAUSE THE REPRESENTATIVE THAT I SPOKE WITH ON 10/1/2015 STATED THAT I SHOULD NOT DRIVE MY VEHICLE MY DODGE RAM IF I AM CONCERNED WITH MY PERSONNEL SAFETY, IS NOW IS PRESENTING ISSUES WITH ME REGARDING THE RECALL PROCESS AS WELL AS WITH THE 2 VEHICLES I PURCHASED ON 10/4/2015. I LOST THE USE OF THE ADDITIONAL INCENTIVE THAT WAS SUPPOSED TO BE OFFERED. THE VALUE OF MY VEHICLE CONTINUES TO DECLINE, AND I NOW REQUIRED TO MAKE AN ADDITIONAL PAYMENT ON A LOAN FOR A VEHICLE I NOT DRIVING, AM NOT RECEIVING THE FULL RETAIL VALUE, AND AM BEING SUBJECTED TO POOR TREATMENT BY A PRIVATE DEALERSHIP WHO STATES THAT THEY HAD NO INVOLVEMENT WITH THE INITIAL SALE OF THE VEHICLE. PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790087November 12, 2015
UNKNOWN OR OTHER
HVAC SYSTEM TROUBLE. VERY LITTLE HEAT AND AIRFLOW ON DRIVERS SIDE OF VEHICLE. AC IS FINE. PASSENGER SIDE HAS FULL AIRFLOW AND HEAT. ACTUATORS HAVE BEEN CHANGED AND TESTED. DEALERSHIPS HAVE CHANGED HEATER CORE, BUT TROUBLE PERSISTS. NEW DEALER WANTS TO CHANGE HEATER CORE. ON GOING ISSUE. I AM NOT THE ONLY ONE HAVING THIS TROUBLE. NUMEROUS REPORTS OF BLEND DOOR PROBLEMS BUT SERVICE WILL NOT DIAGNOSE OR FIX. TROUBLE HAS BEEN ON GOING TO 3 YEARS. NEED RESOLUTION. STARTED WHEN ACTUATORS WERE CHANGED ON RECALL. DO NOT REMEMBER EXACT DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789572November 10, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I HAVE READ SOMEWHERE ELSE HTTP://WWW.DODGETALK.COM/FORUMS/SHOWTHREAD.PHP?T=364235) THAT OTHER PEOPLE HAVE BEEN HAVING THE SAME PROBLEM I HAVE HAD. MY HEATED MIRRORS ARE STARTING TO BURN WHEN I USE THE HEATED MIRROR FUNCTION TO GET RID OF THE CONDENSATION. I AM NOT SURE IF THERE IS A THERMAL REGULATOR SWITCH, OR A SAFETY THAT HAS BEEN ACTING UP, BUT THE HEAT FROM THE COIL ON THE BACK OF THE MIRROR IS STARTING TO DISCOLOR THE FACE OF THE MIRROR. I ATTACHED TWO PICTURES. THEY ARE OF THE RIGHT SIDE MIRROR, AND IT IS ONLY STARTING ON THE BOTTOM. WHEN I NOTICED IT, I STOPPED USING THE HEATERS, BUT IT WOULD BE NICE TO BE ABLE TO USE THEM AN NOT WORRY ABOUT THEM MAKING THE WHOLE MIRROR BROWN. I AM NOT SURE IF THERE NEEDS TO BE A TIMER ADDED, OR A THERMAL SAFETY SWITCH, OR WHAT, BUT SOMETHING NEEDS TO BE DONE. 2010 DODGE RAM 2500 HD DIESEL, ONLY PURCHASED APRIL/MAY 2015 WITH 52,000 MILES TOTAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786423October 27, 2015
FUEL/PROPULSION SYSTEM
2 MONTHS AFTER THE FACTORY WARRANTY EXPIRED, THE DIESEL FUEL PUMP STARTED TO LEAK DIESEL ALL OVER THE GROUND. I NOTICED THE LEAK ON THE ROAD OR THE DRIVEWAY, WHERE I PARKED THE TRUCK. AFTER ABOUT A WEEK I TOOK IT TO A GARAGE. THE TRUCK WAS STILL ABLE TO BE DRIVEN BECAUSE IT HAD NOT COMPLETELY BLOWN THE SEAL YET. HOWEVER, FUEL WAS LEAKING OUT OF IT CAUSING A SERIOUS ENVIRONMENTAL AND FIRE HAZARD. THIS IS HAPPENING SO FREQUENTLY IN THESE TRUCKS THAT THE PART, THAT COST $5800.00, IS ON SERIOUS BACK ORDER WITH DODGE. IT IS SO FAR BACK ORDERED THAT I HAD TO HAVE THIS PART REPLACED WITH AN AFTERMARKET PUMP. I CALLED DODGE AND ALSO EMAILED THEM TWICE, BUT THEY STONEWALLED ME AND REFUSED TO HELP OR GET ME ANYONE HIGHER THAN THEIR CUSTOMER SERVICE REPS (NOT EVEN A MANAGER) TO DISCUSS HAVING THEM COVER THIS EXPENSIVE PART THAT SEEMS TO BE AN ISSUE FOR A LOT OF DODGE OWNERS. THIS NEEDS TO BE A RECALL WITH DODGE SINCE IT LEAKS DIESEL AND IS A HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786469October 27, 2015
POWER TRAIN
FRUSTRATED WITH CHRYSLERS RECALL. THEY ARE EITHER DRAGGING THEIR FEET THROUGH THE PROCESS OR THEY ARE INCOMPETENT. AFTER NUMEROUS TIMES OF CONTACTING THEM TO REPAIR REAR AXLE PINION AND THEM NOT HAVING THE PART, I DECIDE TO HAVE THEM BUY BACK MY VEHICLE. EACH TIME I HAVE CALLED THEY GIVE ME DIFFERENT INFORMATION. EACH TIME IT ADDS TWO WEEKS TO THE POINT I CAN TURN THE TRUCK IN FOR A CHECK. IN THE MEANWHILE I AM LEFT TO DRIVE A TRUCK THAT CAN ENDANGER MY 3 YEAR OLD AND NEW BORN. WHEN I CALLED FOR THE THIRD TIME TODAY THEY SAID I HAD TO ACCEPT THE OFFER THEY MADE ME FOR MY VEHICLE. THEN THEY WOULD SEND A LETTER TO ME TO SIGN AND THEN THEY WOULD ASSIGN AN INSPECTOR TO LOOK AT TRUCK. I ASKED WHY WAS THIS NOT TOLD TO ME LAST WEEK WHEN I CALLED. THEY REPLIED WE DIDN'T KNOW THE VALUE OF YOUR TRUCK. I SAID YES YOU DID I PRINTED IT OFF YOUR WEBSITE AND FAX IT TO YOU ON OCTOBER 13, 2015 PER YOUR REQUIREMENTS. THE WHOLE PROCESS HAS BEEN VERY POORLY HANDLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785873October 25, 2015
STEERING
TIE ROD END RECALL WAS DONE AT DEALER WITH ABOUT 30000 MILES ON THE TRUCK. NOW AT 40000 IT IS GIVING ME PROBLEMS AGAIN DEALER SAID RECALL PART IS OUT OF WARRANTY. STEERING WHEEL PULSATES AT LOW SPEED TURNING IN PARKING LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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