Dodge Ram Complaints (2010)

901 consumer complaints on file.

#10875571June 21, 2016
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING AT VARIOUS SPEEDS, THE GEARS SLIPPED WITHOUT WARNING WHEN IN POSITION AND WHEN DRIVING OVER UNLEVELED LAND. THE INSTRUMENT PANEL FLICKERED. IN ADDITION, THE VEHICLE STALLED MULTIPLE TIMES AND, WHILE COASTING, THE CONTACT WAS ABLE TO PLACE THE VEHICLE IN NEUTRAL TO BE RESTARTED. A DEALER DIAGNOSED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE DEALER HAD THE VEHICLE FOR WEEKS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT WAS UNCERTAIN IF THE DEALER WOULD TO PROVIDE A NEWLY DESIGNED PART OR IF THE SAME PART WOULD BE REPLACED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874442June 15, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING 65 MPH OVER A WOODEN PLANK, THE CONTACT HEARD A BUMP SOUND. THE CONTACT NOTICED A SEVERE LEAK FROM THE PLASTIC FUEL TANK WHILE THE VEHICLE WAS BEING REFUELED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK HAD A BIG HOLE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874056June 13, 2016
STEERING, SUSPENSION
WHEN TRAVELLING AT APPRX 65MPH AFTER ABOUT AN HR COMMUTE, THE TRUCK STARTED SHAKING/TREMBLING BADLY, STEERING WHEEL SHAKING SIDE TO SIDE, I HAD TO DROP MY SPEED TO 25/30 MPH TO REGAIN CONTROL OF STEERING AND SHAKING... AFTER ABOUT 15 MINS OR SO, IT WAS BACK TO NORMAL... BUT ONCE I STARTED TRAVELLING AGAIN SAME DISTANCE & MPH THE ISSUE STARTED AGAIN... THIS ISSUE IS RANDOM, THERE ARE TIMES IT DOES IT AND TIMES IT DOESNT, BUT MOST TIMES ITS ONCE THE VEHICLE IS AT A HIGH SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873424June 9, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE SUDDENLY STOPPED AND FAILED TO MOVE FORWARD. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE ALSO JERKED FORWARD. THE CONTACT MENTIONED THAT THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS RESTARTED BUT FAILED TO DRIVE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PINION IN THE REAR DIFFERENTIAL WAS FRACTURED AND THE REAR DIFFERENTIAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. ....UPDATED 0711/16 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872987June 7, 2016
WHEELS
THE GOODYEAR HP 275/60R20. I HAVE 76000 MILES ON MY DODGE RAM1500 I AM CURRENTLY ON MY SECOND SET OF TIRES I REPLACED THE FIRST SET AT 42000 I HAVE RUFFLY 34000 ON THIS SET. AND I HAVE A BUBBLE ON THE TIRE THAT IS RUFFLY THE SIZE OF A QUARTER IN THE MIDDLE OF THE TREAD; ALSO HAVE INSIDE WEAR WEAR THE TREAD IS SEPARATING. THE TIRES ARE HAVING EVEN WEAR THIS IS GOOD YEARS ISSUE !!!!! REMINDER THESE ARE 45000 MILE TREAD LIFE WARRANTY ????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872673June 6, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM, POWER TRAIN
ROCKER PANELS ARE RUSTING FROM THE INSIDE OUT. CAUSING LARGE HOLES TO FORM. WHILE IN PARK, ROLLED THE DRIVERS SIDE WINDOW DOWN HEARD A METAL CLANK AND THE WINDOW WOULD NO LONGER GO UP OR DOWN, AS THE WINDOW REGULATOR FELL APART. WHILE DRIVING ON A COUNTRY ROAD, I NOTICED SLIGHT DIFFICULTY IN SHIFTING. THE CHECK ENGINE LIGHT CAME ON. UPON HAVING THE CODE READ, THE TRANSMISSION SELENOID IS STUCK OPEN. TIE ROD ENDS ARE LOOSENING AS WELL. SO MANY ISSUES ON A 6 YEAR OLD VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872542June 4, 2016
ELECTRICAL SYSTEM
DODGE FOBIK, MY TRUCK USES THE SAME IGNITION SWITCH AS THE JOURNEY, AND WHILE DRIVING MY TRUCK WILL SHUT OFF WITHOUT MOVING THE SWITCH. BUMPS SHUT MY TRUCK OFF, THIS SWITCH IS RIDICULOUSLY DANGEROUS. I WISH IT WAS A NORMAL SWITCH. IT HAS SHUT OFF 4 TIMES THIS WEEK, IF YOU TOUCH THE KEY IT SHUTS OFF. IT IS NOT A SAFE SYSTEM. IT STARTED THIS VERY INTERMITTENTLY WHEN MY FATHER OWNED THE TRUCK AT 53K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872079June 2, 2016
SERVICE BRAKES
BRAKES FAILED APPROACHING A VERY BUSY INTERSECTION, WHILE TRYING TO SLOW DOWN FROM A 55-MPH ZONE. THE PEDAL WENT ALL THE WAY TO THE FLOOR WITH NO BRAKE RESPONSE. LUCKILY, I HAD THE SENSE TO PUMP THE BRAKES QUICKLY BEFORE PLOWING INTO THE BUSY INTERSECTION! TOOK THE TRUCK TO THE DODGE DEALERSHIP AND WAS INFORMED AFTER A COUPLE OF DAYS THAT THE FAILURE WAS DUE TO THE MASTER BOOST PUMP, BUT THEY DID NOT HAVE ONE IN STOCK. BASICALLY, GOT MY TRUCK BACK A WEEK LATER AND WAS IN SHOCK OVER THE COST TO REPLACE ABOUT A $125 PART (AROUND $500). I NOTICED THAT THERE HAD BEEN RECALLS PERTAINING TO PROBLEMS IN THIS AREA WITH PREVIOUS YEAR MODELS AND EVEN 2010 YEAR MODELS, BUT WAS INFORMED THAT MY PARTICULAR VIN# WAS NOT AFFECTED...THINK THEY MAY NEED TO LOOK INTO THIS TO AVOID SOMEONE POSSIBLY BEING KILLED OR KILLING SOMEONE FROM A SIMILAR PROBLEM! COULD HAVE BEEN CATASTROPHIC! AT THE VERY MINIMUM, DODGE SHOULD ISSUE A TSB AND SHOULD REFUND $$ FOR THE REPAIR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870138May 21, 2016
ENGINE
EXHAUST MANIFOLD BOLTS SHEERING OFF INSIDE ENGINE BLOCK ALLOWING MANIFOLD TO UNSEAT MAKING TICKING NOISE AND ALLOWING EXHAUST TO ESCAPE OUTSIDE THE VEHICLES MUFFLER. VERY EXPENSIVE TO REPLACE THE FAULTY BOLTS BECAUSE MOST MUST BE DRILLED OUT OF THE BLOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863221May 4, 2016
STRUCTURE:BODY, VISIBILITY
WHEN TURNING ON TO THE HIGHWAY YOU CAN NOT SEE ON THE PASSENGER SIDE. THE METAL PART OF THE CAB BETWEEN THE PASSENGER WINDOW AND THE REAR WINDOW CREATES A BLIND SPOT. I HAVE ALMOST PULLED IN FRONT OF A VEHICLE 3-4 OR MORE TIMES. VEHICLE WAS NOT MOVING OR MAY HAVE BEEN MOVING 1 MPH. VEHICLE WAS MAKING A LEFT HAND TURN OUT OF A PARKING LOT ONTO THE HIGHWAY. VEHICLE IS A REGULAR CAB TRUCK. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862610May 2, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2010 RAM 2500. WHILE DRIVING 65 MPH, THE ENGINE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED SEVERAL TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 38.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860135April 18, 2016
AIR BAGS
AIR BAG LIGHT WENT ON. TRUCK HAS ONLY 29K MILES ON IT! TRUCK STORED IN THE WINTER IN CLIMATE CONTROLLED STORAGE GARAGE. THE TRUCK IS NEVER OUT IN SNOW OR SALT. DEALER WANTS $1400 TO REPLACE IT !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854652April 10, 2016
ENGINE
AT 17000 MILES THE OXYGEN SENSOR WARNING LIGHT CAME ON AND DOES NOT APPEAR TO HINDER OR EFFECT THE PERFORMANCE OR HANDLING OF THE TRUCK. I ASKED THE PARTS DEPARTMENT IF THEY HAD REPLACEMENT PARTS AND HOW MUCH THEY COST. THE INFORMED ME THEY COST $150.00 BUT DID NOT HAVE ANY AND HAD NO IDEA WHEN THEY WOULD HAVE STOCK. THIS SHOULD BE A RECALL FOR ENVIRONMENTAL REASONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853774April 6, 2016
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2010 RAM 3500. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VEERED FROM LEFT TO RIGHT WITHOUT WARNING AND SHOOK CONTINUOUSLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER ALSO REPLACED THE DRIVER SIDE BALL JOINT UNDER THE MANUFACTURER WARRANTY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BALL JOINTS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,500. UPDATED 05/26/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852192March 29, 2016
WHEELS
TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING 62 MPH, THE REAR OF THE VEHICLE SPUN OUT OF CONTROL AND CRASHED INTO A BARRICADE. THERE WERE NO INJURIES. THERE WAS NO WARNING INDICATOR. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10852337March 29, 2016
STEERING
IT WAS REPORTED TO ME BY GRADY AMBULANCE IN ATLANTA GEORGIA THAT THEIR RAM 3500 AMBULANCES, YEARS 2010 THRU 2013, WERE EXPERIENCING COMPLETE LOSS OF STEERING DUE TO THE FRACTURING OF THE DRAG LINK TO PITMAN ARM BALL JOINT DURING LOW SPEED HIGH TURN ANGLE PARKING LOT MANEUVERS. ELEVEN VIN'S WERE SENT TO ME, WHICH RANGED BETWEEN 2010-2013 MODEL YEARS, AND MILEAGE RANGING FROM APPROXIMATELY 80K -140K MILES. IT WAS REPORTED AND VERIFIED THROUGH WARRANTY THAT SOME OF THESE 11 VEHICLES HAD RECALL 13V-529 PERFORMED FOR THE TIE ROD PRIOR TO THE DRAG LINK BALL JOINT FRACTURING, AND SOME OF THE 11 VEHICLES DID NOT HAVE 13V-529 CAMPAIGN PERFORMED PRIOR TO THE DRAG LINK BALL JOINT FRACTURING. THE REPLACEMENT OF THE DRAG LINK "END" WHERE THE BALL JOINT WAS FRACTURING WAS NOT PART OF RECALL CAMPAIGN 13V-529 SO GRADY WAS PURCHASING THE DRAG LINK END SERVICE PARTS FROM LOCAL DEALERSHIPS AND REPLACING AT THEIR OWN EXPENSE. I RECEIVED 3 OF THE DRAG LINK ENDS, SHIPPED FROM ATLANTA TO MY OFFICE AT FCA US LLC IN AUBURN HILLS. I NOTIFIED MY MANAGEMENT OF THIS AND GAVE 2 OF THE 3 DRAG LINK ENDS WITH FRACTURED STUDS TO THE MATERIALS LAB FOR QUICK ANALYSIS. ALL 3 DRAG LINK ENDS AND BALL JOINTS APPEARED VISUALLY TO HAVE EXACTLY EXACTLY THE SAME FAILURE MODE, WHICH AT FIRST GLANCE WAS A FATIGUE FRACTURE (2 PC SEPARATION) THROUGH THE SHANK OF THE BALL STUD. FCA MATERIALSL LAB CONFIRMED FATIGUE WAS ROOT CAUSE. ALL MATERIAL SPECIFICATIONS WERE WITHIN SPEC. NO EVIDENCE OF BALL JOINT OVERARTICULATION WAS APPARENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852110March 28, 2016
POWER TRAIN
AAFTER RECALL NHTSA 13V-038 HAD BEEN "REPAIRED" IN 2014, THE EXACT DESCRIPTION OF WHAT HAPPENS TO THE VEHICLE HAPPENED 2 YEARS LATER. "THE REAR AXLE PINION NUT ON YOUR VEHICLE MAY LOOSEN DUE TO UNDERSIZED PINION SHAFT SPLINES. A LOOSE PINION NUT COULD CAUSE THE REAR AXLE TO SEIZE OR CAUSE THE DRIVESHAFT TO SEPARATE RESULTING IN A LOSS OF MOTIVE POWER. EITHER SITUATION COULD CAUSE A CRASH WITHOUT WARNING." THE REAR AXLE SEIZED AND THE DRIVESHAFT SEPARATED RESULTING IN A LOSS OF MOTIVE POWER. THE ENTIRE DRIVESHAFT ACTUALLY COMPLETELY FELL OFF OF THE VEHICLE WHILE GETTING ONTO THE FREEWAY. THIS "REPAIR" OBVIOUSLY DID NOT RESOLVE THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839470March 23, 2016
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING:ENGINE:DIESEL, ENGINE AND ENGINE COOLING, STEERING
2010 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR RECALL NOTICES 14V-635 AND 13V-529. *LD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850177March 17, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING 45 MPH, THE PINION NUT LOOSENED, AND THE DRIVESHAFT SEIZED, FRACTURED, AND SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT CONFIRMED THAT THE PINION NUT LOOSENED AND NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE VEHICLE WAS REPAIRED; HOWEVER, ON ANOTHER OCCASION WHILE DRIVING 45 MPH, THERE WAS AN ABNORMAL WHINING SOUND COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE CONTACT WAS INFORMED THAT THE CARRIER BEARING CAPS FRACTURED, THE LOWER BOLTS SNAPPED FLUSHED WITH THE HOUSING, THE UPPER BOLTS WERE LOOSE, THE RING GEARS WERE WORN; HOWEVER, THE PINION NUT WAS STILL IN PLACE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845604March 8, 2016
POWER TRAIN
SUMMER 2015:EXPERIENE HUMMING NOISES AND TOOK TO GARAGE SAID IT WAS OK TO DRIVE AND BRING BACK NEXT WEEK FOR REPAIRS. WHILE DRIVING SOUNDS GOT WORSE AND WHILE DRIVING THE WHOLE DRIVE SHAFT FELL TO THE GROUND RESULTING IN ALMOST SUDDEN STOP HAD TO BE TOWED TOOK ALMOST 2 WEEKS FOR REPAIRS- NOW SPRING TIME 2016 AND IT GOES BACK IN TOMORROW FOR SAME SOUNDS, AND THE TRACTION CONTROL GRABS WHEN NOT NEEDED AND GIVES NO MOMENTUM TO GO UP A DRY DIRT ROAD HILL.... HUMMING NOISE AND A DIFFERENT SOUND TO BE DETERMINED BY GARAGE TOMORROW 3/9/16 WHEN SLOWING DOWN TO AROUND 5 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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