Dodge Ram Complaints

27,062 consumer complaints on file.

#8015711August 7, 2002
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
REAR SEAT BELT WILL NOT STAY LOCKED. IT WOULD BE HARD TO KEEP CHILD SEAT LOCKED IN PROPERLY. DEALER NOTIFIED. *AK CONSUMER STATED THAT THE REAR RIGHT SIDE SEAT BELT CAME APART INTO PIECES ALLOWING STRAP TO NOT RETAIN BABY SEAT. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015731August 7, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT 65MPH VEHICLE WILL SWITCH FROM 5TH GEAR TO NEUTRAL, AND IT WILL BE HARD FOR CONSUMER TO SWITCH GEARS BACK. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765350August 7, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY TRUCK STALLS UNEXPECTEDLY UP TO 3 TIMES A DAY ALMOST ALWAY IN THE EVENING. THIS HAPPENS WITHIN THE FIRST 3 MILES THAT I DRIVE. THE TRUCK IS THEN VERY HARD TO GET STARTED AND KEEP RUNNING. I HAVE HAD THE TRUCK IN FOR SERVICE 3 TIMES, AND HAVE ALSO CONTACTED THE CUSTOMER SERVICE CENTER AND REPEATEDLY GET UN RETURNED PHONE CALLS. THIS TRUCK IS LIFE THREATENING TO ME MY FAMILY AND ANYONE ELSE THAT IS AROUND WHEN THIS HAPPENS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765351August 7, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
THE HEATED ELECTRIC MIRRORS ON MY 2002 DODGE 1500 QUAD CAB PICKUP ARE DEFECTIVE. BOTH THE PASSANGER AND DRIVERS SIDE MIRRORS WHICH MOUNT TO THE DOOR FRAME HAVE COME APART. THE DESIGN OF THE MIRROR AS WELL AS THE COMPONENTS INSIDE ARE FAULTY. THERE IS A SHAFT INSIDE THE MIRROR CASE THAT HOLDS THE MIRROR STATIONARY BY THE TENSION HELD BY A COIL SPRING ON THE HOUSING. THE NORMAL PURPOSE OF THIS MECHANISM IS TO ALLOW THE MIRROR TO FOLD IN OR OUT WHEN THE MIRROR STRIKES A FIXED OBJECT, SAVING THE MIRROR FROM BEING BROKEN. IN THIS FAULTY ASSEMBLY, THE RETAINER CLIP WHICH HOLDS THE COIL SPRING AND MIRROR HOUSING IN PLACE FAILS, ALLOWING THE MIRROR TO SWING TOWARD THE FENDER WHEN SLOWING OR TOWARD THE DOOR WINDOW WHEN SPEEDING UP. NOT ONLY DOES THIS RENDER THE MIRROR USELESS, IT ALSO INCREASES THE CHANCES OF HAVING AN ACCIDENT FORM NOT BEING ABLE TO SEE ANYTHING BEHIND THE VEHICLE WHEN BACKING OR ANYTHING TO THE SIDE WHEN SWITCHING LANES. THE MIRROR COULD POSSIBLE COME OFF THE SHAFT COMPLETELY CAUSING DAMAGE TO THE VEHICLE AND BY BECOMING A PROJECTILE ON THE HIGHWAY. THE MIRROR COULD ALSO HIT THE DOOR GLASS CAUSING IT TO SHATTER. REPLACEMENT MIRRORS ARE ON BACK ORDER ACCORDING TO THE DEALER AND THERE HAVE BEEN MANY MIRRORS THAT HAVE FAILED. BOTH THE MECHANICS AT THE DELEARSHIPS AND CHRYSLER KNOW ABOUT THE DEFECT. THE ONLY WAY TO GET THE MIRRORS REPLACED IS AFTER THEY ACTUALLY FAIL. AFTER THE PASSANGER SIDE MIRROR FAILED, I HAD IT REPLACED AT THE DEALERSHIP. THE SERVICE MANAGER TOLD ME THAT THEY WOULD NOT REPLACE THE DRIVERS SIDE MIRROR UNLESS IT ACTUALLY FAILED. A COUPLE OF WEEKS LATER, IT FAILED AS WELL, LEAVING ME IN VERY HEAVY TRAFFIC WITHOUT A DRIVERS SIDE MIRROR.I BELIEVE CHRYSLER SHOULD RECALL ALL VEHICLES WITH THE DEFECTIVE MIRRORS AND REPLACE THE PAIR TO GET THIS DANGER OFF THE STREET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009684August 7, 2002
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
WHILE DRIVING AT NIGHT, THE HEADLIGHTS WENT OUT. DEALER DETERMINED THE HEADLIGHT SWITCH BURNED OUT.*AK *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015633August 6, 2002
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AND NEITHER AIR BAG DEPLOYED. DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8015642August 6, 2002
STEERING, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR, AIR BAGS, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
INTERMEDIATE SHAFT WAS DEFECTIVE, CAUSING STEERING COLUMN TO BREAK. AFTER CONTACTING DEALER.*AK CONSUMER HAD THE INTERMEDIATE SHAFT REPLACED TWICE WITHIN 20,000 MILES. THE DRIVER SIDE MIRROR WAS LOOSE. BECAUSE OF THE NOISE IN THE STEERING WHILE TURNING, THE CLOCK SPRING WAS REMOVED AND THE STEERING WHEEL REINSTALLED. THE PROBLEM STILL EXISTED. REAR SPEAKER WAS INOPERATIVE AND REPLACED. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765282August 6, 2002
SUSPENSION:FRONT:WHEEL BEARING
THE FRONT LEFT WHEEL BEARING RETAINING NUT BACKED OFF. THE NUT IS THE PLASTIC INSERT SELF LOCKING TYPE AND IT DID NOT STAY LOCKED. THERE IS NO COTTER PIN INSTALLED FOR SAFETY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015458August 5, 2002
ENGINE AND ENGINE COOLING:ENGINE
ENGINE WAS IDLING AND RUNNING ROUGH. DEALER DETERMINED THAT HEAD NEEDS TO BE REPLACED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015510August 5, 2002
SUSPENSION, TIRES, AIR BAGS, VISIBILITY:REARVIEW MIRRORS/DEVICES, STEERING:LINKAGES:TIE ROD ASSEMBLY
THERE IS VIBRATION WHEN HITTING A BUMP AT 60-65 MPH. DEALER HAS REPLACED FRONT TIE ROD.BUT, IT HAS NOT REMEDIED THE PROBLEM.*AKCONSUMER ADDS THAT THIS IS NOT JUST VIBRATIONS BUT INTENSE ASCILLATIONS THAT ALTERNATE LEFT TO RIGHT. THE BOUNCING MAKES THE VEHICLE DIFFICULT TO CONTROL AND WILL NOT SUBSIDE UNTIL BROUGHTR TO A COMPLETE STOP. UPON CHECKING SEVERAL TIMES, THE TIRES WERE CHOPPY AND NEEDED REPLACING, THE TRACK BAR NEEDED REPLACING, AND A SPECIAL PART FOR THE TIE ROD WAS ORDERED, ALSO THE LEFT MIRROR WAS NOT HEATING, ALSO THE CLOCK SPRING WAS REPLACED, ALSO TIRES WERE SHOWING WEAR.. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015515August 5, 2002
AIR BAGS:FRONTAL
CONSUMER STATES FRAME OF VEHICLE IS BROKEN, AND FRONT END OF VEHICLE IS SMASHED. NONE OF THE AIRBAGS DEPLOYED.*AK THE AIR BAG DID NOT DEPLOY ON IMPACT CAUSING DRIVER TO HIT WINDSHIELD AND WAS INJURED. *YH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#765200August 5, 2002
SUSPENSION:FRONT
WHILE DRIVING ON THE HIGHWAY AT APPROX 60 MPH, WE HIT A MILD BUMP ON THE LEFT SIDE. THE FRONT END IMMEDIATELY STARTED VIBRATING HORRIBLY, ALTERNATING LEFT:RIGHT. IT WAS VERY CHALLENGING FOR MY HUSBAND TO MAINTAIN CONTROL OF THE TRUCK, BUT HE MANAGED TO PULL OVER TO THE SHOULDER. THIS HAS HAPPENED AT LEAST 3 TIMES BEFORE, POSSIBLY MORE. I BELIEVE THE FIRST INCIDENT MAY HAVE OCCURRED LATE LAST YEAR, WITH PERIODIC SIMILAR EPISODES CONTINUING THROUGH THE EARLY SPRING. WE TOOK THE TRUCK IN TO OUR LOCAL DEALER, WHO REPLACED THE "TIE ROD" AND "BAR TRACK" ON MARCH 27, 2002, AS A RESULT OF THEIR ANALYSIS OF THE PROBLEM. HOWEVER, WE HAVE HAD TWO MORE OCCURRENCES SINCE THEN. IT ONLY HAPPENS AT HIGHWAY SPEEDS (>50MPH) AND BEGINS AFTER TAKING A BUMP, WHICH DOESN'T NECESSARILY HAVE TO BE A LARGE BUMP OR POTHOLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765216August 5, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
ABS SYSTEM ON THIS VEHICLE WILL NOT STOP IN PANIC SITUATIONS... EXCUSES INCLUDE CONSUMER EDUCATION, AND VEHICLE DESIGN... BRAKE PEDAL GOES HARD IN PANIC STOP, AND WILL NOT ALLOW VEHICLE TO BE STOPPED.. HAD TO USE THE EMERGENCY BRAKE... DEALER NO HELP... ALSO, HAD TO REPLACE DRAGGING BRAKE PAD AT 24,000 MILES... NOW THE VEHICLE IS BACK IN THE SHOP FOR NO BATTERY VOLTAGE, AND, TO CHECK BRAKES... THEY SAID THERE IS NO PROBLEM WITH THE BRAKES, AND THEY ARE WORKING AS DESIGNED... HELP!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765227August 5, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
MY TRUCK DEVELOPED A RUNNING PROBLEM AND I TOOK IT TO THE DEALER AND I WAS TOLD THAT THE CONVERTER IS PLUGGED. THEN I WAS ALSO TOLD THAT SINCE I PUT A NON CHRYSLER PART ON MY TRUCK WHICH CAUSED THE FAILER THAT THEY WAS GOING TO VOID MY WARRENTY. WELL THE PART I PUT ON IS A SET OF CARB. CERTIFIED CAT FORWARD HEADERS. I DID NOT ALTER THE EXHAUST SYSTEM. THE FACTORY CONVERTER REMAINED AND UNTOUCHED. I WENT TO CHRYSLER WITH INFO FROM THE HEADER MANUFACTOR AND WITH THE MAGNUSON MOSS ACT THAT SAYS THE DEALER CAN NOT VOID MY WARRENTY FOR PUTTING THIS PRODUCT ON MY TRUCK. IT ALSO STATES THAT THE DEALER HAS TO PROVE THAT THE PART I PUT ON MY TRUCK WAS THE REASON FOR THE CONVERTER FAILER. WHICH THEY DIDNT DO. THEY JUST TOLD ME THAT THEY VOIDED MY WARRENTY AND THAT IS IT. WELL SINCE THEN I HAVE HAD TO REPLACE THE CONVERTER 3 MORE TIMES AT MY EXPENSE. AND EACH TIME I TOOK IT TO THE DEALER AND EACH TIME I WAS TOLD THAT THE WARRENTY IS VOIDED AND THEY WERE NOT GOING TO HELP ME. I THEN TOOK MY TRUCK TO A SHOP TO TEST OUT MY ELECTRONICS AND I WAS TOLD THAT THE ENGINE CONTROLL MODULE IS NOT WORKING PROPERLY. I THEN WENT BACK TO THE DEALER AND THEY TOLD ME THE WARRENTY IS VOIDED. THEN MY WIFE TOOK MY TRUCK INTO THE DEALER AND THEY REPLACED THE AFT OXYGEN SENSER AND CHARGED HER $260.00 TOO. WELL NOW AFTER THAT THE CONVERTER IS STARTING TO FAIL AGAIN. I MAINTAINE MY TRUCK TO THE BEST OPERATING CONDITION POSSIBLE. THE DEALER AND CHRYSLER HAVE REFUSED TO TALK WITH ME ABOUT THIS PROBLEM ANY MORE. ALL I WANT IS MY TRUCK TO RUN. I BOUGHT THIS TRUCK NEW IN MAY 1996. I HAVE HAD 3 TRANSMISSONS REPLACED AND THE INTIRE BRAKE SYSTEM OVER HAULED MY DODGE. IF YOU NEED ANY MORE INFO PLEASE CONTACT ME ANYTIME. THANK YOU. STEVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566871August 2, 2002
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
THE INTAKE MANIFOLD GASKET AND BOLTS WERE DEFECTIVE CAUSING THE ENGINE TO USE UP MORE GAS AND OIL. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015340August 1, 2002
SUSPENSION:FRONT:CONTROL ARM
VEHICLE FAILED ANNUAL INSPECTION AS A RESULT OF LOWER AND UPPER BALL JOINTS BEING BAD.CONTACTED DEALER.THIS WAS A COMMON PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567014July 31, 2002
STEERING: STEERING WHEEL/HANDLE BAR
CONSUMER STATES STEERING COLUMN IS DEFECTIVE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567016July 31, 2002
AIR BAGS:FRONTAL
WHILE DRIVING 50-55 MPH, VEHICLE WAS INVOLVED IN AN ACCIDENT WHEN ANOTHER MOTORIST FAILED TO YIELD, DRIVER SIDE AIR BAG FAILED TO DEPLOY. PASSENGER AIR BAG WAS OFF. CONSUMERS VEHICLE TOTALED. MANUFACTURER NOTIFIED. *TT
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#764981July 31, 2002
VEHICLE SPEED CONTROL:LINKAGES
THROTTLE CABLE HUNG UP AT 70 MPH AND COULD HAVE CAUSED ACCIDENT!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015269July 31, 2002
SUSPENSION
AT HIGHWAY SPEED IF VEHICLE HITS A BUMP IN ROAD VEHICLE GETS WHEEL HOPS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Ram