Dodge Journey Complaints

5,556 consumer complaints on file.

#10392681March 23, 2011
TIRES
I PURCHASED A BRAND NEW 2009 DODGE JOURNEY WITH 20 MILES ON IT, WITHIN THE FIRST 25,000 MILES 2 OF THE TIRES BEGAN LOSING AIR AND HAD TO BE REPLACE, KUMHO TIRES STATED THERE WAS NOTHING THEY COULD DO ABOUT THIS. AT 45,000 MILES THE DRIVER SIDE TIRE ACTUALLY POPPED, LUCKILY AT THE TIME WE WERE STOPPED IN A GAS STATION PARKING LOT. AGAIN, KUMHO SAID THERE WAS NOTHING THAT COULD BE DONE. AT 47000 MILES THE BRAKES FELL COMPLETELY OUT OF THE VEHICLE AND ON TO THE ROAD, AGAIN LUCKILY WE WERE DOING APPROX. 3 MILES AN HOUR AND NO ONE WAS HURT, WHEN I CALLED THE DODGE DEALER I BOUGHT THE VEHICLE FROM THE SERVICE TECH SAID 'WELL IT SOUNDS LIKE YOU NEED NEW BRAKES TO ME' SO I CALLED DODGE, AGAIN THEY SAID I WAS OUT OF MY 3 YR/36000 MILE WARRANTY AND THEY WERE 'SORRY FOR THE INCONVENIENCE BUT THERE WAS NOTHING THEY COULD DO' I TOOK IT TO A LOCAL REPAIR SHOP THAT SAID THE RIGHT FRONT CALIPER LOCKED AND DIDN'T RELEASE CAUSING TOTAL DESTRUCTION OF NOT ONLY MY BRAKES, BUT MY ROTORS. IS 'SORRY FOR THE INCONVENIENCE' WHAT THEY WOULD HAVE SAID HAD MY CHILDREN BEEN KILLED IN THEIR SAD, VERY UNSAFE VEHICLE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392710March 23, 2011
SERVICE BRAKES, HYDRAULIC
AFTER 27,000 MILES MY 2009 DODGE JOURNEY NEEDS A SET OF NEW BRAKES FOR THE FRONT TIRES. I HAVE HAD SEVERAL SUV'S TO FAR SURPASS THIS MILEAGE WITH NO NEW BRAKES NEEDED. AFTER TAKING MY JOURNEY TO A LOCAL MECHANIC, I WAS TOLD THAT 15 MINUTES BEFORE HE HAD AN IDENTICAL 2009 DODGE JOURNEY WITH THE EXACT SAME PROBLEM. WHEN I CAME HOME, I RESEARCHED DODGE JOURNEY BRAKE PROBLEMS ONLINE AND WAS SHOCKED AT WHAT A PROBLEM THIS WAS FOR JOURNEY OWNERS. I THINK A RECALL SHOULD BE DEMANDED. MY HUSBAND AND I BOUGHT THIS CAR TO BUY AMERICAN..... AND THIS IS WHAT WE GET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392471March 22, 2011
UNKNOWN OR OTHER
DODGE JOURNEY, ENGINE COMPLETE POWER DOWN/SHUT DOWN; LOSS OF ALL FUNCTION IN THE CAR, NO STEERING, NO BRAKES, NO LIGHTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392504March 22, 2011
EQUIPMENT, SERVICE BRAKES, HYDRAULIC
MY WIFE AND I WERE ABOUT AN HOUR FROM HOME WHEN THE BRAKES ON OUR 2009 DODGE JOURNEY STARTED SQUEALING VERY, VERY LOUD. I PULLED OVER AS SOON AS POSSIBLE, GOT UNDER THE CAR TO CHECK. I COULD NOT SEE ANYTHING SPECIFIC AND LET THE CAR SIT IDLE FOR ABOUT 30 MINUTES. AS SOON AS I STARTED TO DRIVE AGAIN, AT LESS THAN 5MPH, THE BRAKES STARTED SQUEALING AGAIN, JUST AS LOUD. I DROVE TO A NEARBY FIRESTONE FACILITY, DESCRIBED THE PROBLEM AND THE PUT IT ON THE RACK TO CHECK THE BRAKES. THE JOURNEY HAD 29,400 MILES ON IT.......AND THE BRAKES WERE COMPLETELY, TOTALLY WORN OUT!! THEY BROUGHT THE BRAKES AND ROTOR FOR ME TO SEE AND THE ROTORS WERE BADLY GROOVED. THEY SAID THEY THOUGHT THE BRAKES WERE TOO SMALL FOR THE SIZE, WEIGHT OF THE VEHICLE AND I TEND TO AGREE, ESPECIALLY AFTER READING OTHER COMPLAINTS ONLINE. I WAS TOLD IT WOULD HAVE BEEN CLOSE TO AN ACT OF SUICIDE TO CONTINUE DRIVING THE JOURNEY AND I AGREE. THIS IS OUTRAGEOUS!! AND FROM WHAT I READ, DODGE IS WELL AWARE OF THE PROBLEM BUT NOTHING HAS BEEN DONE. I AM NOW 08T $300, AND COULD HAVE BEEN INVOLVED IN A BAD ACCIDENT FROM FAILURE OF THE BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392295March 21, 2011
SERVICE BRAKES, HYDRAULIC
HEARD REAR BRAKES SQUEALING AND TOOK JOURNEY TO MECHANIC. MECHANICS SAID THE BRAKES WERE MORE WORN ON THE INNER PADS THAN THE OUTER PADS. MECHANIC SAID BRAKE PADS ARE SUPPOSE TO WEAR EVENLY AND THIS WAS A BRAKE FAILURE PROBLEM. HE ALSO STATED THE CALIPERS NEED TO BE REPLACED AND THAT WAS ALSO UNHEARD OF WITH A VEHICLE THAT ONLY HAS 40000 MILES ON IT. HE RECOMMENDED TAKING THE VEHICLE BACK TO THE DEALER TO HAVE THEM FIX SINCE THIS WAS A BRAKE FAILURE PROBLEM AND NOT JUST NORMAL WEAR AND TEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392349March 21, 2011
SERVICE BRAKES, HYDRAULIC
ROTOR/BRAKE PROBLEM. SERIOUS VIBRATION WHEN BRAKES ARE APPLIED. PROBLEM IS WORSE WHEN VEHICLE HAS BEEN DRIVING FOR A WHILE OR AFTER BEING IN STOP/GO TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392239March 19, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE, SERVICE BRAKES, AIR
ON MARCH 18, 2007 WHILE BEING DRIVEN ON A SECONDARY ROAD, OUR 2010 DODGE JOURNEY, CLASS 1B3H80100, BEGAN HAVING SOME SORT OF ELECTRICAL PROBLEM, DASHBOARD WARNING LIGHTS CAME ON, INTERIOR LIGHT STARTED GOING OFF AND ON, AND THEN THE VEHICLE CUT OFF ENTIRELY. IN ADDITION, THE BRAKES DON'T SEEM TO BE FUNCTIONING CORRECTLY. THE VEHICLE WAS TAKEN TO THE DEALER WITH 3 SEPARATE RECALL/WARRANTY NOTICES FOUND WHICH APPEAR TO COVER BRAKES, DASHBOARD LIGHTS AND MOST IMPORTANTLY, THE STARTER ISSUE. THE DEALER STATED THEY WERE AWARE OF ONLY 1 RECALL. THEY INDICATED THAT SINCE IT WAS NEAR CLOSING TIME, THEY COULD NOT ADDRESS THE ISSUES UNTIL MONDAY. MY DAUGHTER AND HER 2 INFANTS USE THIS CAR. WHEN I PURCHASED IT, THE DEALER MENTIONED IT HAD BEEN 'RETURNED' AND HAD VERY LOW MILEAGE. WHEN ASKED WHY IT WAS RETURNED, THEY STATED THAT THE PREVIOUS OWNER BOUGHT MANY VEHICLES FROM THEM, AND JUST NEEDED SOMETHING DIFFERENT. THE POTENTIAL DANGER OF AN ACCIDENT RESULTING FROM THE VEHICLE SHUTTING OFF WHILE IN MOTION NEEDS TO BE ADDRESSED SO THAT NO ONE IS SERIOUSLY INJURED. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392140March 18, 2011
SERVICE BRAKES, HYDRAULIC
I PURCHASED MY 2009 DODGE JOURNEY NEW, IN 2009. THE VEHICLE NOW HAS 18,329 MILES -- IT'S BASICALLY STILL BRAND NEW -- ITS STILL UNDER WARRANTY!!!!. UNFORTUNATELY, I HAVE JUST HAD TO REPLACE ALL FOUR (4) BRAKE PADS, AND HAD ALL FOUR(4) ROTORS RESURFACED. THIS COST OVER $500 -- AND THE WARRANTY DOES NOT COVER THIS! IT IS MY UNDERSTANDING THAT THIS IS A KNOWN ISSUE THAT THE MANUFACTURER IS FULLY AWARE OF. STILL, THERE HAS BEEN NO RECALL ISSUED, AND NO WARNING HAS BEEN GIVEN TO THE OWNERS (THAT THERE'S A POTENTIAL OF AN UNDER-DESIGNED BRAKING SYSTEM ON THESE VEHICLES. APPARENTLY (MY UNDERSTANDING -- YOU PROBABLY KNOW BETTER), DODGE KNOWS THAT THE BRAKES ON THIS VEHICLE ARE TOO SMALL (?). IF THAT IS THE CASE, THEN THERE IS A PROBLEM THAT COULD LEAD TO AN ACCIDENT. I HAVE HAD OTHER CARS IN MY LIFE, AND HAVE NEVER HAD BOTH FRONT & REAR BRAKE PADS AND ROTORS COMPLETELY WEAR-OUT IN LESS THAN 20K MILES. EVEN IF THE MANUFACTURER INSTALLED PADS THAT WERE TOO SOFT, OR TO THIN, THERE SHOULD BE A WARNING GIVEN TO THE CONSUMER -- IF FOR NO OTHER REASON THAT THE CONSUMER NOT INSTALL THE SAME PADS AS A REPAIR. MOREOVER, AFTER-MARKET DEALERS, LIKE MIDAS, SHOULD BE ALERTED -- BECAUSE THEY CONTINUE TO FOLLOW THE MANUFACTURER'S RECOMMENDATIONS FOR REPLACEMENT PADS. IT IS RIDICULOUS TO THINK THAT A COMPANY THE SIZE OF DODGE WOULD PUT AT RISK, THE SAFETY OF THE VERY CONSUMERS THAT KEEP THEIR COMPANY SOLVENT -- IF THEY'RE WILLING TO SACRIFICE OUR LIVES (AND THE LIVES OF OUR FAMILIES) SIMPLY TO "SAVE FACE," THEN WHO WILL BE LEFT TO PURCHASE THEIR FUTURE PRODUCTS? FROM REPORTS I'VE READ, OTHER PEOPLE HAVE LITERALLY SPENT THOUSANDS ATTEMPTING TO FIX THEIR JOURNEYS. WHILE I HAVEN'T SPENT AS MUCH AS OTHERS, I SHOULD NOT HAVE HAD TO SPEND THIS TYPE OF MONEY ON A VEHICLE THAT'S STILL UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390462March 17, 2011
SERVICE BRAKES, HYDRAULIC
PREMATURE BRAKE WEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390367March 16, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT STATED THAT WHENEVER THE VEHICLE WAS DRIVEN ON AN INCLINE, THE VEHICLE WOULD ABNORMALLY ROLL BACKWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO OFFERED NO ASSISTANCE AND THE MANUFACTURER WAS CONTACTED WHO ALSO OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,159.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390151March 14, 2011
SERVICE BRAKES, HYDRAULIC
OUR DODGE JOURNEY BEGAN HAVING BRAKING ISSUES. A TRIP TO THE DEALER REVEALED THAT AT ONLY 30,000 MILES, THE FRONT BRAKES WERE BASICALLY NON-FUNCTIONAL. WE NEEDED TO REPLACE PADS AND ROTORS, WHICH WERE FAR BEYOND MACHINING, ON THE FRONT AND PADS ON THE REAR AS WELL AS HAVING THE REAR ROTORS TURNED. THIS IS UNACCEPTABLE FOR A VEHICLE DRIVEN UNDER NORMAL CIRCUMSTANCES WITH ONLY 30, 000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389851March 11, 2011
ELECTRICAL SYSTEM
I PURCHASED A 2010 DODGE JOURNEY ON 2/25 WITH 17K MILES. FIVE DAYS LATER I WAS DRIVING WITH MY 5 MTH OLD DAUGHTER AND IT COMPLETELY SHUT OFF! IT DID IT AGAIN LATER THAT DAY. I HAD IT TOWED TO THE DODGE DEALERSHIP WHERE THEY SAID THEY FIND NOTHING WRONG. IT HAS HAPPENED TWICE SINCE I GOT IT BACK FROM THE DEALER. I CALLED CHRYSLER AND THEY SAID THEY AREN'T RELEASING INFORMATION ON THIS UNTIL AFTER APRIL! I AM AFRAID TO DRIVE THIS CAR - BUT AM FORCED TO SINCE I HAVE TO GET TO AND FROM WORK. I WAS ABLE TO PUT THE CAR IN PARK AND RESTART - BUT IT IS VERY SCARY SINCE I NEVER KNOW WHEN IT IS GOING TO SHUT OFF. WHAT IF IT DOES IT WHEN PULLING OUT ONTO A BUSY HIGHWAY? DOES SOMEONE HAVE TO BE INJURED BEFORE THEY TAKE THIS PROBLEM SERIOUSLY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386948March 9, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
MY WIFE TRIED TO TAKE THE CAP OFF ONE OF HER TIRES TO PUT AIR IN HER TIRE. AS SHE WAS TRYING TO TWIST THE CAP OFF, IT BLEW OFF OF THE TIRE AND HIT HER IN THE FACE. I TOOK THE TIRE TO A SHOP AND THEY SAID THAT IT WAS THE WHEEL SENSOR THAT THE TIP CORRODED OFF. THEY REPLACED THE SENSOR ON THAT TIRE AND THEN WENT TO CHECK THE PRESSURE ON THE OTHER TIRES. WHEN THEY TRIED TO TAKE THE CAP OFF OF ANOTHER TIRE, THE END OF THAT TIRE SENSOR ALSO SNAPPED OFF. MY WIFE'S VEHICLE IS A 2009 DODGE JOURNEY WITH 34,000 MILES ON IT. WHEN I CALLED THE SERVICE DEPARTMENT OF THE DEALERSHIP WHERE I BOUGHT THE VEHICLE, THEY SAID THAT THE SENSOR IS NOT COVERED UNDER ANY WARRANTY WHEN IT BREAKS OFF AT THE TIP LIKE THAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386570March 5, 2011
SERVICE BRAKES, HYDRAULIC
SINCE PURCHASING MY NEW DODGE JOURNEY I HAVE REPEATEDLY BEEN GOING BACK TO THE DEALER'S WITH THE SAME ISSUE. MY VEHICLE KEEPS ON VIBRATING AND PULSATING WHEN BRAKING. IT IS OCCURRING BETWEEN 3 TO 4,000+MILES AND EVERYTIME I TAKE IT IN IT'S JUST SPIN/CUT ROTORS AND REPLACE PADS. I EVEN WROTE AN ANGRY LETTER TO CHRYSLER AND THEY MADE ARRANGEMENTS FOR A CUST SERVICE REP TO MEET WITH THE DEALERS TO RESOLVE ISSUE. WHICH DOES HELP, BUT FOR ONLY A SHORT PERIOD OF TIME THEY ARE NOT LOOKING INTO THE REASON THE BRAKES AND ROTORS ARE BEING USED UP SO QUICKLY. REPLACING THE PARTS IS GREAT BUT FOR HOW LONG IS CHRYSLER GOING TO IGNORE THE OVERALL PROBLEM. THERE IS A PROBLEM WITH THE BRAKING SYSTEM OF THIS VEHICLE. I HAVE NUMEROUS JOB RECORDS TO SHOW HOW MANY TIMES I'VE BEEN TO THE DEALERS AND ALL THAT IS HAPPENING IS MORE OF THE SAME CUT ROTORS REPLACE PADS. ONLY ON MY LAST VISIT WAS I MADE AWARE OF A WARRANT EXTENSION FOR THE SAME PROBLEM ONLY NOW I HAVE TO PAY A DEDUCTIBLE. I CALLED CHRYSLER CUSTOMER SERVICE AND THEY MADE ME AWARE OF THE FACT THAT THEY EXTENDED THE WARRANT BASED ON COMPLAINTS, BUT ISSUED NO RECALLS BECAUSE THE BRAKES ARE STILL DEEMED SAFE. I HAVE BEEN TO THE DEALER'S AT LEAST 6 OR SEVEN TIMES FOR THIS ISSUE AND I HAVE A HARD TIME BELIEVING THAT ALL THAT'S BEING DONE IS AN EXTENSION OF WARRANTY. WHAT'S GOING TO HAPPEN AFTER THE THREE YEARS. I HAVE LOST MY PERSONAL TIME SITTING IN A DEALERSHIP'S AND NOW IT LOOKS LIKE MY WALLET WILL BE TAKING A HIT FROM DEDUCTIBLES EVERYTIME THIS ISSUE ARISES. THIS IS SO AGGRAVATING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386308March 3, 2011
SERVICE BRAKES, ELECTRIC, ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM, STRUCTURE, SEATS
I PURCHASED A 2009 DODGE JOURNEY IN AUGUST OF 2008. I HAVE HAD REPEATED PROBLEMS WITH ROTOR AND BRAKE WEAR. THE ROTORS HAVE BEEN REPLACED TWICE AND ALL 4 BRAKES HAVE BEEN REPLACED TWICE WITH THE FRONT BEING REPLACED 3 TIMES. THE FIRST OF WHICH OCCURRED JUST PAST 12,000 MILES. THIS IS WHEN BRAKE AND ROTOR WEAR WARRANTY ENDS. I HAVE ALSO HAD SIGNIFICANT PROBLEMS WITH THE WIRING SENSOR MODULE, RESULTING IN STABILITY CONTROL AND ANTI-LOCK BRAKE LIGHT TO COME ONE. I ALSO HAVE POWER PORTS IN THE VEHICLE THAT DO NOT WORK AS WELL AS A LIFT GATE THAT DOES NOT LOCK. I CURRENTLY HAVE 48,000 MILES ON THE VEHICLE AND NOW HAVE ISSUES WITH LEAKING. I AM UNSURE HOW WATER IS ENTERING THE VEHICLE, POSSIBLY THRU THE AIR CONDITIONING DRAINAGE SYSTEM. THE ENTIRE DRIVERS SIDE FLOOR BOARDS ARE WET AS WELL AS THE BUILT IN COOLER BEHIND THE DRIVERS SEAT BEING COMPLETELY FILLED WITH WATER WITHIN SEVERAL DAYS OF EMPTYING. THIS OCCURS WHEN IT IS NOT RAINING OR WET OUTSIDE. I NOW HAVE MOLD ISSUES IN THE VEHICLE. MYSELF AND MY CHILDREN HAVE SIGNIFICANT ALLERGIES AND ASTHMA. THIS VEHICLE IS UNSAFE TO DRIVE. THE ELECTRICAL PROBLEMS RESULTING IN AIR BAG FAILURE ARE DEFIANTLY SCARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383927February 22, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
A WEEK AGO MY TIRE PRESSURE SENSOR LIGHT LIT. FOUND THE PASSENGER REAR TIRE WAS VERY LOW. ADDED AIR AND THE SENSOR LIGHT WENT OFF. A FEW DAYS LATER THE SENSOR LIGHT CAME BACK ON. CHECKED THE OTHER THREE TIRES FIRST AND ALL WERE OK. WENT TO CHECK THE PASSENGER REAR AND THE CAP WAS SEIZED. TRIED GIVING IT A GOOD TWIST AND THE STEM BROKE OFF. DEALERSHIP WON'T COVER THE COSTLY PART UNDER WARRANTY BECAUSE IT THE STEM ITSELF WAS BROKEN OFF. I'VE HEARD OF MANY PROBLEMS SIMILAR TO THIS AND THEY WERE COVERED. I THINK MY DEALERSHIP, DANBURY DODGE OF CONNECTICUT, JUST SUCKS! I'LL NEVER GO THERE AGAIN! I SHOULD HAVE KNOWN IT WAS TROUBLE WHEN THE SALES MANAGER SHOOK HANDS ON A DEAL AND THEN HAD THE NERVE TO COME BACK AND RAISE THE PRICE DUE TO AN "ADDITION" ERROR. IT ALL ADDS UP TO BAD CUSTOMER SERVICE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383898February 21, 2011
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
2010 DODGE JOURNEY STALLS OUT WHILE DRIVING IT DEALER SAYS HE HAS VIEW IT WHEN IT HAPPEN.....I SEE THAT THERE ARE MANY COMPLAINTS FOR THIS CONDITION AND DODGE IS DOING NOTHING TO FIX IT #2 THIS CAR HAS FOUR COMPLETE BRAKE JOBS ON IT IN ITS FIRST 10,000 MILES BRAKE PADS AND ROTORS AND CALIPERS I FEEL THE CAR SHAKE WHEN YOU APPLY THE BRAKES. I HAVE NEVER HEARD OF A CAR NEEDING THIS DONE IN IT 1ST 10,000 MILES ONCE AGAIN I SEE MANY COMPLAINTS OUT THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383340February 19, 2011
WHEELS
WHILE WASHING THE TIRES AND RIMS ON MY DODGE JOURNEY I HIT A VALVE STEM BREAKING IT OFF. I HAVE WASHED MANY WHEELS IN THE PAST AND NEVER HAD THIS HAPPEN BEFORE. I WAS VERY LUCKY THAT IT DIDN'T HIT ME OR MY HAND. I THINK I WILL TAKE IT TO THE CAR WASH THE NEXT TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383875February 19, 2011
SERVICE BRAKES, HYDRAULIC
I HAVE HAD THE DODGE JOURNEY FOR LESS THAN 2 YEARS AND IT ONLY HAD 28000 MILES TOOK IT IN FOR A NOISE COMING FROM FRONT OF CAR. THE DEALER TOLD ME IT NEEDED FRONT BRAKES AND ROTORS AND IT WAS NOT COVERED BY WARRANTY. I TOOK IT TO A LOCAL MECHANIC AND HE DID THE FRONT BRAKES AND ROTORS AND SAID THE BACK BRAKES AND ROTORS NEEDED TO BE REPLACED ALSO AND THAT HE HAS NEVER SEEN THE BACK BRAKES WITH ONLY 28000 MILES THAT NEEDED TO BE REPLACED. $700.00 ON A CAR THAT ISN'T EVEN 2 YEARS OLD AND STILL UNDER WARRANTY????? NOT VERY HAPPY WITH THE CAR OR CHRYSLER THE COMPANY. THEY NEED TO PUT OUT A BETTER PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383529February 15, 2011
STRUCTURE, SEATS
2010 DODGE JOURNEY. CONSUMER STATES POOR DESIGN OF VEHICLE. CONSUMER STATES A METAL POST THAT STICKS OUT FROM SEAT SMASHED HER GRANDSON'S INDEX FINGER *TGW THE CONSUMER STATED THE INCIDENT HAPPENED WHEN SHE FLIPPED THE SEAT DOWN. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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