Dodge Journey Complaints

5,556 consumer complaints on file.

#10552782November 18, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE DRIVER'S SIDE REAR-VIEW MIRROR CONTROLS WERE MALFUNCTIONING. THE CONTACT MENTIONED THAT THE HE WAS UNABLE TO OPEN OR CLOSE THE FRONT WINDOWS AND HE COULD NOT LOCK OR UNLOCK THE DOORS. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V658000 (ELECTRICAL SYSTEM) . THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 58,041.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552184November 14, 2013
AIR BAGS
HEADON ACCIDENT IMPACTING THE SIDE OF ANTHER VEHICLE AT APPROXIMATELY 55 MPH THE JOURNEYS AIR BAGS DID NOT DEPLOY. DRIVE SUFFERED INJURIES TO RIGHT SIDE OF HER BACK. I AM IN ITALY SO PLEASE USE +39 COUNTRY CODE IF CALLING. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10551972November 12, 2013
TIRES, STEERING, SERVICE BRAKES, WHEELS
I WAS DRIVING AND THE LOW TIRE PRESSURE INDICATOR CAME ON. I PULLED OVER TO A PARKING LOT AND PROCEEDED TO ADD AIR TO THE TIRE USING AN AIR PUMP. AFTER FILLING THE TIRE WITH AIR AND ATTEMPTING TO DISLODGE THE AIR PUMP HOSE. THE END OF THE TIRE STEM BROKE OFF INSIDE OF THE TIRE PRESSURE GAUGE CAUSING THE TIRE TO DEFLATE COMPLETELY. I NOTICED THAT THE TIRE STEM LOOKED CORRODED, AND I IMMEDIATELY GOOGLED THE PROBLEM WITH THIS TIRE STEM AND LEARNED THAT THERE ARE NUMEROUS COMPLAINTS WHERE THE TIRE STEMS ON THE VEHICLE CORRODE (WHICH MINE DID EXACTLY) AND THEN BREAK OFF WHILE MOST ARE DRIVING. IN ADDITION TO THIS PROBLEM THE VEHICLE ANTIFREEZE RESERVOIR'S CRACK CAUSING THE ANTIFREEZE TO LEAK OUT ON A CONSTANT BASIS. THIS TOO IS A ITEM WHICH SHOULD HAVE BEEN RECALLED LONG AGO. THANK YOU SO MUCH FOR YOUR TIME AND CONSIDERATION INTO THESE REPORTED BY UN-NOTED DEFECTS IN THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551815November 11, 2013
POWER TRAIN
THE TRANSMISSION HAS BEEN SHIFTING VERY ROUGH. AFTER TAKING IT TO THE DEALER AND "NO ENGINE LIGHT NO PROBLEM" WAS DETERMINED TODAY THE CAR REFUSED TO ACCELERATE BUT WAS REVVING A LOT AND TEMPORARILY LOST THE DRIVE GEAR WHILE I WAS DRIVING!!!.. I HAD TO PARK THE CAR AND WALK HOME AND GET THE CAR TOWED BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551543November 8, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER'S SIDE OF HIS VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE FRONT PASSENGER SUSTAINED INJURIES TO THE BACK. THE VEHICLE WAS TOWED TO AUTO BODY SHOP FOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,800. UPDATED 12/20/13*CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10551246November 7, 2013
ENGINE AND ENGINE COOLING
THIS CAR SHAKES VERY BAD WHEN COMING TO A STOP AND MY CYLINDER HEADS ARE MISS FIRING 2 OR 3 AT A TIME THEY MISS FIRED TO THE POINT DODGE DOESN'T KNOW WHICH ONE IT IS SO THEY WANT TO REPLACE THE MAIN HEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551406November 7, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE BRAKES AND ROTORS WORE PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE BRAKES AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 33,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551436November 7, 2013
ELECTRICAL SYSTEM, SERVICE BRAKES
I DON'T EVEN KNOW WHERE TO START WITH THIS CAR. I BOUGHT THIS CAR AND HAVE HAD NOTHING BUT PROBLEMS. THE LATEST ISSUE ASIDE FROM THE CONSTANT BRAKES IT THE ELECTRICAL. SINCE I BOUGHT THE CAR SOMETIMES IT DOESN'T START, THE DASH LIGHTS COME ON AND OFF AND POWER DROPS AND COMES BACK ON IN THE CAR. THANK GOD IT HAS NOT TURNED OFF IN TRAFFIC. THERE HAS BEEN A NOISE FROM THE WHEELS FOREVER AND NOW ITS GETTING LOUDER. I WISH THAT DODGE WOULD FIX THESE ISSUES!! ALL ELECTRICAL SHOULD BE CHECK IMMEDIATELY IN THESE CARS BECAUSE AS I READ OTHERS ISSUES IT IS VERY DANGEROUS AND IT SEEMS THEY ARE WAITING FOR REPORTS OF ACCIDENTS AND DEATH BEFORE TAKING ANY ACTION. THIS IS RIDICULOUS!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550339October 31, 2013
ELECTRICAL SYSTEM
THE WIN MODULE (WIRELESS IGNITION NODE - PART # 05026875) HAS BEEN FAILING FOR SEVERAL WEEKS AND FINALLY DIED COMPLETELY. A NEW ONE HAS BEEN ORDERED HOWEVER IT IS ON BACK ORDER. THE DEALERSHIP ACTUALLY HAS 5 OTHER JOURNEYS WAITING FOR THE SAME PART. THIS HAS ALSO BEEN AN ISSUE WITH OTHER MODELS FOR THIS PART. IT SHOULD BE RECALLED DUE TO ITS CONTINUED FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550342October 31, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE TRANSMISSION HESITATED AT ACCELERATION, THE ENGINE OVERHEATED AND THE TRANSMISSION FLUID WAS LEAKING FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 177,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549785October 28, 2013
WHEELS, TIRES
WHILE TRAVELING 70 MPH FROM DETROIT TO OHIO WITH THREE 13 YEAR OLD BOYS IN MY CAR. THE FRONT PASSENGER TIRE WAS EXTREMELY LOW. I WAS ABLE TO MAKE IT TO A SERVICE STATION. WHEN I ATTEMPTED TO PUT AIR IN THE TIRE, THE VALVE BROKE, RELEASING ALL AIR IN THE TIRE. I CONTACT ROAD SERVICE THROUGH MY INSURANCE AND THEY PUT THE SPARE ON. I THEN TRAVELED TO FIRESTONE IN SANDUSKY, OH, WHERE I WAS TOLD THAT THE TIRE COULD NOT BE REPAIRED. UNFORTUNATELY, THEY DID NOT HAVE MY TIRE IN STOCK AS IT IS A 19" KUHMO. THEY WERE ABLE TO FIND ONE TIRE 100 MILES FROM WHERE I WAS IN CLEVELAND. SO OFF I WENT TO CLEVELAND, WHERE I SPENT $289 TO REPLACE A TIRE THAT WAS BARELY 10 MONTHS OLD DUE TO THE FAULTY VALVE. TODAY I CONTACTED [XXX] AT SUBURBAN CJD OF TROY AND WAS TOLD THAT I WOULD HAVE TO PAY FOR THE REPLACEMENT OF THE VALVES. NOT ACCEPTABLE. I COULD HAVE BEEN KILLED ALONG WITH THE TREE TEENAGE PASSENGERS THAT I HAD IN MY CAR. PLEASE ADVISE AS TO HOW I SHOULD PROCEED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549357October 24, 2013
ENGINE
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MERGED TO THE SHOULDER AND WAS ABLE TO RESTART THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 53,495.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549251October 23, 2013
ELECTRICAL SYSTEM, ENGINE
THE CAR WILL NOT START. IT COMES WITH A FAULTY WIN MODULE THAT HAS GIVEN MANY CONSUMERS GRIEF. THE CAR HAS LEFT ME STRANDED BEFORE DUE TO THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548355October 18, 2013
ENGINE AND ENGINE COOLING, STRUCTURE
DROVE APPROXIMATELY 2 MINUTES FROM HOME TO CHILDREN'S SCHOOL. CAR WAS RUNNING FOR ABOUT 10 MINUTES WHILE I WAS PARKED. SHUT VEHICLE OFF, GOT OUT OF CAR AND THERE WAS A HISSING SOUND AND SMALL AMOUNTS OF SMOKE COMING FROM THE HOOD. I IMMEDIATELY CALLED DEALERSHIP WHERE I PURCHASED CAR (CURRENTLY GET OIL CHANGES DONE THERE) TO EXPLAIN THE SITUATION AND ASK IF I COULD BRING IT IN. THEY WERE APPROX. 1-2 MILES FROM WHERE I WAS. WHEN I GOT THERE, THE SHOP MANAGER CAME OUT AND OPENED THE HOOD....THE ANTIFREEZE RESERVE TANK APPEARED TO HAVE EXPLODED. THE SHOP MANAGER CALLED A DEALERSHIP TO GET A REPLACEMENT TANK AND WAS TOLD THAT THERE ARE 50 ON BACKORDER WHICH LEADS US TO BELIEVE THERE ARE OTHERS HAVING A SIMILAR PROBLEM. HE IS WAITING FOR THE PART TO COME IN FROM CT TODAY AND ONCE THAT'S REPLACED WILL HAVE TO RUN TESTS TO SEE WHY THIS HAPPENED. IF THERE ARE 50 ANTIFREEZE TANKS ON BACKORDER, CAN WE FIND OUT IF THERE SHOULD BE A RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548485October 18, 2013
ELECTRICAL SYSTEM
TRIED STARTING MY 2010 DODGE JOURNEY AFTER WORK ONE EVENING AND IT WOULDN'T START. GOT A BOOST TO MY BATTERY AND IT DIDN'T WORK, THE VEHICLE STALLED 3 TIMES IN ONE DAY. AFTER LOOKING ON LINE I SAW NUMEROUS PEOPLE HAS THE SAME ISSUE. CAME ACROSS THE SOLENOID CRANK STARTER FUSE REPLACED, AND TO MY SURPRISE THE ISSUE WAS FIXED UNTIL A WEEK. AT THE APPLE ORCHARD WITH A CAR FULL OF PEOPLE AND MY CAR WOULDN'T START! FINALLY GOT MY CAR TO AN AUTO PARTS STORE, AND THOUGHT POSSIBLY I HAD A BAD SENSOR AND GOT THAT REPLACED. MY CAR IS STILL HAVING THE SAME ISSUE, AND IT STARTS RIGHT AWAY IN THE A.M. EVERYDAY FOR A WEEK IN THE MORNINGS IT STARTS BUT STALLED AFTER I PICKED MY SON UP FROM SCHOOL AND WAS STUCK THERE FOR TWO HOURS! I DON'T KNOW WHAT TO DO, I GOOGLED THE PROBLEM AND ITS SAD HOW MANY PEOPLE ARE DEALING WITH THE SAME PROBLEM. AND I THOUGHT I WAS GETTING A GOOD RELIABLE CAR FOR MY FAMILY.. I PURCHASED THIS VEHICLE FEBRUARY 2013, SOMEONE PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547995October 15, 2013
SERVICE BRAKES
NEEDED NEW BRAKE PADS AND ROTORS AT THIS LOW MILEAGE(13,687). FRONT BRAKES AND ROTORS REPLACED AGAIN AS WELL AS REAR ROTORS AND BRAKES AT 19,765 MILES. FRONT BRAKES AND ROTORS REPLACED AGAIN AND REAR BRAKES AND ROTORS RESURFACED AT 34,745 MILES. REAR BRAKES AND ROTORS REPLACED AGAIN AT 59,951 MILES. FRONT BRAKES AND ROTORS REPLACED AGAIN AT 67500 MILES. FRONT BRAKE PADS, ROTORS AND CALIPERS, AND HOSES ALL REPLACED AT 72,773 MILES. FEEL THIS IS A DEFINITE SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547493October 10, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED WHEN ATTEMPTING TO START THE VEHICLE, IT FAILED TO START INTERMITTENTLY WITHOUT WARNING. THE CONTACT WAS A CERTIFIED MECHANIC AND INSPECTED THE VEHICLE HIMSELF AND STATED THAT IT WAS AN ELECTRICAL PROBLEM DUE TO CORROSION; HOWEVER, HE DID NOT KNOW WHAT CAUSED THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 55,000. THE CURRENT MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547437October 9, 2013
SERVICE BRAKES
THE BRAKE AND ROTOR SYSTEM ON MY CAR HAVE PREMATURELY WORN DOWN TO THE POINT OF REPLACEMENT AT LEAST 5 OR 6 TIMES IN THE 3-4 YEARS I HAVE OWNED THIS VEHICLE. THIS IS A VERY WELL KNOWN ISSUE WITH THE DODGE JOURNEY, AND THEY REFUSE TO DO ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546344October 1, 2013
SERVICE BRAKES
CALIPERS STUCK WEARING OUT BRAKE PADS AND WARPING ROTORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545188September 24, 2013
SERVICE BRAKES, STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, SHE NOTICED A LOUD SQUEAKING NOISE WHILE APPLYING THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE FRONT AND REAR ROTORS, AND THE BRAKE PADS WERE REPLACED BUT THE FAILURE CONTINUED. ADDITIONALLY, THE CONTACT STATED THAT WATER WAS LEAKING FROM THE OVERHEAD VENT AND ONTO THE REAR SEATS. THE FRONT DRIVER'S SIDE DOOR ALSO COULD NOT BE LOCKED WITH THE KEY FOB, ONLY MANUALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,240. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Journey