Dodge Journey Complaints

5,556 consumer complaints on file.

#10702024March 26, 2015
ELECTRICAL SYSTEM
TL* THE OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE ENGINE FAILED TO START. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. UPDATED 7/9/15*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 6-11-2015 UNDER THE RECALL. UPDATED 9/18/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701393March 24, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CONTACT ALSO STATED THAT THE BRAKES FAILED TO STOP THE VEHICLE IMMEDIATELY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKES AND THE ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, AFTER A SHORT PERIOD OF TIME THE FAILURE RECURRED MULTIPLE TIMES. ADDITIONALLY, THE TIRES WERE REPLACED MULTIPLE TIMES DUE TO THE CONTINUOUS FAILURES. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701591March 23, 2015
STEERING, ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
TRAVELING NORTHBOUND ON 91ST AVE. LIGHT CHANGED TO YELLOW. I APPLIED BRAKES AND A HORRIBLE GRINDING SOUND OCCURED. THE STEERING WHEEL SHOOK AND I WAS ALARMED. I CALLED THE DEALERSHIP REQUESTING INSPECTION. WAS TOLD IT WAS NORMAL ABS ACTION. I DISAGREED. THEY INSISTED ALL IS FINE. SECOND OCCURENCE, HAD TO BRAKE TO AVOID COLLISION AND APPLIED BRAKE, AGAIN VIOLENT SHAKING TO STEERING WHEEL. UPON REGULAR MAINTENANCE WITH DEALER THEY AGAIN SAID IT WAS NORMAL. I HAVE NEVER FELT MORE UNSAFE. THIS STILL OCCURS TODAY 3/2015. HAS BECOME PROGRESSIVLY WORSE OVER TIME. UNKNOWN WHAT COMPONENTS ARE INVOLVED... SELECTED POSSIBLE PARTS REQUIRING FURTHER INVESTIGATION. DEALER INSISTS THERE ARE NO RECALLS IN PLACE FOR ANY PART OF THIS MODEL YEAR. I HAVE ASKED THEM TO CHECK NHTSA WEBSITE. THEY WILL NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701060March 23, 2015
ELECTRICAL SYSTEM
AFTER DRIVING APPROXIMATELY 10 - 20 MILES, I SHUT THE VEHICLE OFF AND WHEN I WENT BACK TO START IT ABOUT 1 HOUR LATER, IT WOULD NOT START. THERE WAS A CLICK AND NOTHING. AFTER SEVERAL ATTEMPTS AND MAYBE 5 MINUTES LATER, THE VEHICLE STARTED. I HAD NO FURTHER ISSUES UNTIL MARCH 17, 2015 WHEN I WENT TO START MY VEHICLE AND AGAIN NOTHING HAPPENED. THINKING IT WAS A BATTERY, I HAD IT CHECKED OUT AND WAS TOLD AT THAT TIME THAT THERE WAS A RECALL ON 2010 JOURNEY IGNITION SWITCHES. THE RECALL STATES THAT IT IS ON VEHICLES THAT WERE BUILT PRIOR TO JUNE 2010. EVEN THOUGH MY VEHICLE WAS BUILT IN MAY 2010, IT IS NOT INCLUDED IN THE RECALL. I DON'T THINK I SHOULD HAVE TO PAY $700 OUT OF POCKET TO FIX AN OBVIOUS DEFECTIVE PART. PLEASE, I WOULD LIKE TO KNOW WHY MY VEHICLE WAS NOT INCLUDED IN THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701111March 23, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START UNTIL AFTER SEVERAL ATTEMPTS WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. ON SEPARATE OCCASIONS, THE DEALER REPLACED THE STARTER, THE KEY, THE WIN MODULE, SHIFTER AND BATTERY BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700621March 20, 2015
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
VEHICLE WOULD NOT START AFTER WORK. STARTED FINE IN THE AM BEFORE GOING TO WORK. AFTER WORK, AFTER 3 TIMES OF TRYING TO START THE VEHICLE WAS ABLE TO GET IT STARTED TO DRIVE OVER TO AUTOZONE TO HOOK UP TO A COMPUTER. BATTERY HAD TO BE REPLACED. 2ND INCIDENT WAS ON 3/17/15-JOURNEY LOST ELECTRICAL POWER WHILE DRIVING HOME CAUSING RADIO SHUT OFF, LIGHTS ON DASH CONTINUED TO FLASH (ABC, TRACTION CONTROL,AIRBAG) WAS ABLE TO GET HOME AND VEHICLE RPM'S WENT TO 4000 AND SHUT ITSELF COMPLETELY OFF. 3RD INCIDENT WAS ON 3/19/15-DRIVING VEHICLE BACK TO WASHINGTON TO AUTO SHOP TO BE WORKED ON, COMPLETELY SHUT OFF 4 TIMES WITHIN A 20 MILE DRIVE AND RPM'S CONTINUED TO JUMP EACH TIME BEFORE SHUTTING OFF BETWEEN 4000-5000. PHONE CALL FROM AUTO SHOP ON 3/20/15 STATING ALTERNATOR IS NOT WORKING AND IS ON BACK ORDER TO DO RECALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700659March 20, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695381March 19, 2015
ELECTRICAL SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY
IN JUNE OF 2013 MY CAR ALARM STARTED TO COME ON RANDOMLY. FIRST WHILE CAR WAS IN PARKED POSITION. DAYS AFTER IT THEN STARTED SOUNDING WHILE DRIVING, LEAVING MY THEN 6 YEAR OLDS HYSTERICAL. IT WAS HAPPENING SO MUCH THAT WE TOOK OUT THE FUSES. IN NOV 2014, WHILE ENTERING THE INTERSTATE EXIT MY CAR SHUT OFF GOING 35MPH AROUND A DEEP CURVE. I LOST ALL CONTROL OF STEERING AND ACCELERATION, BRAKES LOCKED UP. I WAS ABLE TO FORCE STEER TO SHOULDER AND TURN CAR OFF AND BACK ON. IT RAN OK UNTIL A COUPLE WEEKS LATER IT DID IT AGAIN. COMING HOME OFF INTERSTATE W/ KIDS IN CAR, CAR SHUT OFF WHILE GOING 40 MPH IN MID CURVE! NOW BEGINNING FEB 2015, MY BATTERY GOES DEAD REPEATEDLY. I'VE HAD TO HAVE IT JUMPED OFF ALMOST EVERY MORNING FOR LAST MONTH. I TOOK IT TO AUTO STORE AND BATTERY TESTED GOOD. MARCH 2015, BATTERY GOING DEAD AGAIN. I'VE HAD ACCREDITED MECHANIC LOOK AT IT WHO TESTED EVERYTHING ALONG W/ RELAYS. HE STATED BATTERY WAS GOOD BUT BASICALLY ALARM, ALTHOUGH IT'S NOT HEARD, ITS STILL WAKING UP AND DRAIN BATTERY. HE COULDN'T GO BEYOND THIS POINT TO FIX BECAUSE HE BELIEVED IT'S SOMETHING IN COMPUTER SYSTEM? I TOOK TO DEALER AND AFTER I EXPLAINED EVERYTHING TO THEM & BEEN WITHOUT A CAR FOR WEEK, THEY INSISTED IT BATTERY WAS BAD. SO WE HAVE REPLACED BATTERY, YET THEY DID NOT ADDRESS RANDOM ALARM/HORN. SO I TOOK BACK SAME DAY TO ADDRESS THIS ISSUE B/C IT WILL CONTINUE. THEY NOW ARE SUGGESTING TO REPLACE HORN SWITCH OF WHICH AFTER LOOKING AT OTHER CONSUMERS I DON'T THINK WILL FIX THE PROBLEM. THERE IS SOMETHING IN THE CARS COMPUTER TRIGGERING THE ALARM BUT FOR SOME REASON THEY REFUSE TO CHECK THAT. I'M NOT SURE IF IT'S JUST BECAUSE THEY CAN'T GET AS MUCH MONEY FROM RESETTING COMPUTER OR NOT. I KNOW I DON'T HAVE MONEY TO THROW AWAY ON TRAIL & ERROR. WITH ALL THE COMPLAINTS ON THIS I CAN'T FIGURE OUT HOW THE DEALERS/COMPANY CHRYSLER DODGE JEEP DOESN'T HAVE A SOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695444March 19, 2015
EQUIPMENT ADAPTIVE/MOBILITY, ELECTRICAL SYSTEM, ENGINE
I RECEIVED A RECALL NOTICE FOR MY VEHICLE BACK IN 2013 OR 2014 REGARDING THE WIRELESS IGNITION NODE (WIN) MODULE. CHRYSLER RECALL NUMBER IS: L25 NHTSA RECALL NUMBER IS: 11V-139. RECALL DATE IS: MARCH 1, 2011. I HAVE HAD MY VEHICLE COMPLETELY SHUT OFF ON SEVERAL DIFFERENT OCCASIONS WHICH HAS ALMOST GOTTEN ME IN A WRECK. I HAVE BEEN FORTUNATE TO BE ABLE TO GET OUT OF THE WAY OF TRAFFIC BUT THE LAST TWO TIMES THIS HAS HAPPENED I WAS BARELY ABLE TO AVOID AN ACCIDENT. ONE TIME I WAS DRIVING ON A TOLL ROAD IN AUSTIN, TEXAS AND GOING OVER A BRIDGE AND HAD TO PULL AS CLOSE TO THE CENTER CEMENT WALL AS POSSIBLE AND RESTART MY VEHICLE AND HURRY TO GET OUT OF TRAFFIC BEFORE I WAS HIT. THIS LAST TIME THAT IT HAPPENED I WAS DRIVING ON MY WAY TO WORK ON AGAIN A BUSY 4 LANE ROAD AND WAS ABLE TO PULL INTO AN ENTRANCE OF AN APARTMENT COMPLEX AND RESTART MY VEHICLE. BOTH TIMES IT HAS BEEN A CLOSE CALL. MY LOCAL DODGE DEALERSHIP KEEPS TELLING ME THAT THERE IS CURRENTLY NO REPLACEMENT PART AVAILABLE. THIS IS BECOMING VERY FRUSTRATING AND ALSO VERY SCARY AT THE SAME TIME. CAN YOU PLEASE ADVISE ME AS TO WHEN THIS REPLACEMENT PART MIGHT BE AVAILABLE. LIKE IT SAID I HAVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695099March 18, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5,600. UPDATED. 6/9/15 *TA THE CONSUMER STATED HE RECEIVED ARE RECALL 10 MONTHS AGO. HOWEVER, THE PARTS WERE NOT AVAILABLE. UPDATED 07/02/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695121March 18, 2015
STEERING
NOTICED STRANGE SOUND FROM DRIVER SIDE FRONT WHEEL AREA. TOOK VEHICLE INTO DEALERSHIP TO IDENTIFY ISSUE. DEALER CLAIMS POWER STEERING RETURN LINE HAD A LEAK AND THAT THIS LINE WRAPPED AROUND THE ENGINE COMPARTMENT AND WOULD COST APPROX $750.00 TO REPAIR, THERE ARE NUMEROUS COMPLAINTS ABOUT COLD WEATHER AREAS HAVING MULTIPLE COMPLAINTS ABOUT THIS LINE FAILING AT THE FACTORY CRIMPED CONNECTION ON THE LINE. THE FAILURE CAUSING THE LINE TO RUPTURE OR CRACK VARYING ON LEAK RATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695128March 18, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE REVERSING OUT THE DRIVEWAY, A GRINDING NOISE EMITTED FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS. THE TECHNICIAN NOTICED THAT THERE WERE GROOVES IN THE ROTOR AND STATED THAT THE CALIPER HAD NOT BEEN RELEASING PROPERLY ON THE PASSENGER SIDE REAR BRAKE. ALSO, THE MECHANIC STATED THAT THE FAILURE MIGHT BE DUE TO THE SYSTEM BEING ASSEMBLED WITH CONTAMINATED BRAKE FLUID. AS A RESULT, ALL THE COMPONENTS FOR THE BRAKES NEEDED TO BE REPLACED. THE CONTACT WAS MADE AWARE THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V550000 (SERVICE BRAKES, HYDRAULIC). THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 04/13/15*LJ UPDATED 4/16/15*CN THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED. UPDATED 10/30/15 *JS UPDATED 9/28/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695053March 18, 2015
ELECTRICAL SYSTEM
FREQUENTLY ALL EXTERIOR AND INTERIOR LIGHTS FLASH ON AND OFF, WINDSHIELD WIPERS GOING OFF, DOORS WILL NOT UNLOCK, WINDOWS WILL NOT GO DOWN, DASH PANEL FLASHING (IT IS AS THOUGH THE CAR IS POSSESSED, THE PANEL WILL SHOW THE GAS TANK AS EMPTY, THE TEMP GAUGE RISES TO HOT AND I HAVE TO PULL OVER FOR FEAR OF ENGINE ACTUALLY OVERHEATING) PERIODICALLY WHILE IN THIS MODE, THE VEHICLE WILL NOT START. THE VEHICLE HAS BEEN INTO 2 DIFFERENT DEALERSHIPS. ELECTRICAL CODES WERE COMING UP BUT COULD NO'T BE IDENTIFIED, MULTIPLE LOSS OF COMMUNICATION CODES OF THE INTERIOR COULD NOT BE IDENTIFIED (THEY WERE UNABLE TO PIN POINT WHERE THEY WERE COMING FROM) I WAS ADVISED TO BRING IT BACK WHEN IT HAPPENED AGAIN. FINALLY FRIDAY, MARCH 13, 2015 THE CAR STARTED GOING HAYWIRE AND I WAS ABLE TO GET INTO THE DEALERSHIP. WHILE THE CAR WAS RUNNING THEY WERE ABLE TO DIAGNOSE AND REGISTERED MULTIPLE LOSS OF COMMUNICATION CODES COMING FROM DOOR WINDOWS AND DASH BOARD, THEY FOUND THEY WERE ALL CONNECTED TO THE TIBM. DUE TO ALL OF THE ELECTRICAL RECALLS WHEN I FIRST PURCHASED THE VEHICLE, IT IS MY OPINION THAT THEY HAVE KNOWN ALL ALONG THAT THE JOURNEYS HAD ELECTRICAL ISSUES. THE 2012 MODEL WAS RECALLED BECAUSE OF THEM. I FEEL TIBM HAS BEEN THE ISSUE ALL ALONG. I TRAVEL BACK AND FORTH 100 MILES WEEKLY SOME TIMES TWICE A WEEK ON THE HIGHWAY PICKING KIDS UP FROM SCHOOL AND CAN NOT AFFORD TO BE STRANDED ON THE HIGHWAY NOR CAN I AFFORD TO PURCHASE A NEW VEHICLE. THE DEALERSHIP IS CHARGING ME OVER 1200.00 FOR REPLACEMENT OF THE TIBM. I CALLED CHRYSLER/DODGE CARE AND THEY STATED BECAUSE MY CAR IS OUT OF WARRANTY, THEY CAN'T HELP ME. I AM CURRENTLY IN DISPUTE WITH THEM BECAUSE, THESE PROBLEMS WERE HAPPENING WHILE THE CAR WAS UNDER WARRANTY AND THEY HELD MY CAR FOR WEEKS TRYING TO IDENTIFY THE ISSUE. I AM AWAITING A RESPONSE FROM DODGE CASE WORKER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695062March 18, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695063March 18, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART NEEDED WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694816March 17, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE VEHICLE WAS UNABLE TO BE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694932March 17, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START UNTIL AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 4/15/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694987March 17, 2015
ELECTRICAL SYSTEM
I HAVE HAD MY INTEGRATED MODULE REPLACED TWICE BUT STILL HAVE THE PROBLEM OF ALL THE ACCESSORY LIGHTS COMING ON IN THE CAR. NOTHING WORKS WHEN THIS HAPPEN. ALSO I AM NOW HAVING A PROBLEM WHEN I INSERT THE KEY IN THE IGNITION IT'S LIKE IT WANT TURN OVER UNLESS IT IS IN A CERTAIN SPOT. PLEASE HELP ME WITH THIS MATTER I JUST PURCHASED THIS CAR IN MARCH OF 2013. DON'T WANT TO GET IN A BAD ACCIDENT WHEN THIS HAPPENS SINCE IT SHUTS DOWN THINGS IN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694456March 16, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING LIGHT ILLUMINATED ON SEVERAL OCCASIONS AND THE VEHICLE SHOOK VIOLENTLY WHILE DRIVING. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO RESTART BUT THE FAILURE RECURRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) BUT THE PART WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE VEHICLE WAS TAKEN TO THE DEALER ON OVER THREE OCCASIONS WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. IN ADDITION, THE CONTACT STATED THAT THE KEY FAILED TO TURN IN THE IGNITION SWITCH TO START THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100. UPDATED 8/27/15*CN UPDATED 9/28/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694460March 16, 2015
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 DODGE JOURNEY. WHILE DRIVING AT 45 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING AND CAUSED THE VEHICLE TO BECOME DIFFICULT TO REDUCE SPEED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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