Dodge Journey Complaints

5,556 consumer complaints on file.

#10732079July 6, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS ABLE TO START ON NUMEROUS ATTEMPTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM)HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732087July 6, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000(AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732162July 6, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY AWD. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732187July 6, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732208July 6, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE PARKED, SEVERAL ATTEMPTS HAD TO BE MADE IN ORDER TO START UP THE VEHICLE. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY AFTER THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732237July 6, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING, HOWEVER, WOULD RESTART INDEPENDENTLY. ON ANOTHER OCCASION, THE VEHICLE WOULD NOT START AND THE ANTI-LOCK WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000(AIR BAGS, ELECTRICAL SYSTEM),HOWEVER, THE FAILURES PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER; HOWEVER, THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,740.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732311July 6, 2015
ELECTRICAL SYSTEM, ENGINE
I OWN THE VEHICLE IN QUESTION AND HAVE ON SEVERAL OCASIONS CONTACTED THE DEALERSHIP NEILSON DODGE IN EAST HANOVER, NJ WHERE I PURCHASED THE VEHICLE FROM TO FIX THE SYSTEMS INVOLVLED IN THIS RECALL, BUT TO NO AVAIL. THEY HAVE TOLD ME THEY DO NOT HAVE THE PARTS TO COMPLETE THE REPAIRS. MY CAR HAS FAILED TO START SEVERAL DIFFERENT TIMES AND HAS SHUT OFF WHILE I WAS DRIVING ONCE. THERE HAVE ALSO BEEN A FEW TIMES WHEN THE VEHICLE HAS STARTED, BUT NO ELECTRICAL SYSTEMS HAVE WORKED EXECPT FOR THE ENGINE. I DRIVE 60 MILES TO WORK PER DAY ON ROADS WITH SPEEDS OF 45-50 MPH WHICH CREATES A DANGEROUS SITUATION IF THE ELECTRICAL SYSTEM WERE TO SHUT DOWN. I AM AT A LOSS AS TO HOW TO PROCEED AND HOW THAT NHTSA CAN BE OF ASSISTANCE TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731693July 2, 2015
ELECTRICAL SYSTEM
THE VEHICLE DOORS WILL OFTEN UNLOCK AFTER LEAVING THE VEHICLE. THE DOORS ARE LOCKED, THE DOORS ARE CLOSED AND WHEN ABOUT 3 FEET FROM THE CAR, SOMETIMES THE DOORS WILL UNLOCK THEMSELVES. THIS HAPPENS INTERMITTENTLY. THE KEY FOB IS IN THE DRIVERS POCKET, BY ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731828July 2, 2015
POWER TRAIN
THE DODGE JOURNEY ROLLS BACK ON HILLS. IT IS DANGEROUS AND I'M SURE CAUSED ACCIDENTS. I HAVE AN AUTOMATIC AND IT NEVER HOLDS THE VEHICLE, IT JUST ROLLS BACK. IN THIS DAY AND AGE IT'S ABSOLUTELY A MAJOR FAULT. YOU HAVE TO LET BRAKE GO AND HIT ACCELERATOR. DANGEROUS. ALSO THE RADIO WIT MAPS AND DIRECTIONS IS BROKEN FOR 2ND TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731430July 1, 2015
ENGINE
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE BEGAN TO JERK AND THE RPMS INCREASED TO 4,500. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE THROTTLE BODY CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731428July 1, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE KEY FAILED TO TURN IN ORDER TO START THE VEHICLE. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO GET THE VEHICLE TO START. THE CONTACT WAITED FOR NINE MONTHS FOR THE PART FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) TO BECOME AVAILABLE. THE DEALER WAS NOT ABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE BATTERY AND THE STARTER BUT THE FAILURE PERSISTED. THE CONTACT DISCONNECTED THE AUTOMATIC START FEATURE AS A PRECAUTION DUE TO THE FAILURE PROGRESSING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731456July 1, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. IN ADDITION, THE VEHICLE FAILED TO START AFTER THE KEY WAS TURNED IN THE IGNITION SWITCH. THE APPROXIMATE FAILURE MILEAGE WAS 74,000. UPDATED 09/18/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731473July 1, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731533July 1, 2015
ELECTRICAL SYSTEM
RANDOM HORN HONKING. VEHICLE WILL START HONKING HORN JUST SITTING IN THE GARAGE OR DRIVING DOWN THE ROAD. TOOK TO DEALER BUT WAS INFORMED THEY NEVER HEARD THIS PROBLEM BEFORE. AS BEING A VEHICLE TEST DRIVER FOR VOLVO VEHICLES I KNOW ABOUT UPDATES. I FINALLY GOT THE DODGE DEALER TO DO AN UPDATE THAT WORKED FOR A FEW MONTHS. THE DEALER INFORMED ME THERE WAS NO OTHER UPDATE. I INFORMED THEM I THOUGHT THIS WAS A SAFETY ISSUE. WHAT MORE CAN I SAY, I TOOK THE FUSES OUT SO THE HORN WOULD STOP HONKING. NEXT STEP LAWYER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731547July 1, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO TURN OVER IN ORDER TO START THE VEHICLE. THE CONTACT MENTIONED THAT THE KEY FOBIK WAS REPLACED TWICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731556July 1, 2015
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE PARKED, THE VEHICLE STALLED SPORADICALLY. THE DEALER DIAGNOSED THAT THE IGNITION SWITCH MALFUNCTIONED AND NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 83,000. UPDATED 09/03/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731352June 30, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730876June 29, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE VEHICLE SPUN AROUND THREE TIMES AND CRASHED INTO ANOTHER VEHICLE ON THE REAR PASSENGER SIDE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED SEVERE BRUISING TO THE LEFT ARM, THE SHOULDERS, THE NECK, THE LOWER BACK, AND THE LEGS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10730889June 29, 2015
UNKNOWN OR OTHER
WHEN I TRIED TO CRANK THE CAR IT WOULD NOT START. IT WOULD CLICK ONCE BUT NOT CRANK. FINALLY AFTER SEVERAL TIMES OF TRYING IT CRANKED. HAS A RECALL ON THE WIRELESS IGNITION NODE MODULE AND HOPING THIS WILL FIX THE PROBLEM BUT WON'T KNOW FOR SURE UNTIL IT IS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730896June 29, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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