Dodge Journey Complaints

5,556 consumer complaints on file.

#11081478March 27, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING APPROXIMATELY 40 MPH, THE FRONT DRIVER SIDE AIR BAG DEPLOYED WITHOUT IMPACT. AS A RESULT, THE DRIVER SUSTAINED ARM INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DRIVING TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO GATOR CHRYSLER DODGE JEEP DEALERSHIP (840 S HARBOR CITY BLVD, MELBOURNE, FL 32901 (321) 727-7715) WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. *TT
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11081474March 27, 2018
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING VEHICLE ON CITY STREET IT SHUT OFF, STEERING LOCKED UP AND HAD TO COAST TO A STOP. WHEN I TRIED TO RESTART THE VEHICLE IT SHOOK AND ACTED LIKE IT WAS TRYING TO TURN OVER FOR ABOUT 30 SECONDS THEN SHUT OFF. PUSH BUTTON START REMAINED ON RUN. TOOK VEHICLE TO DEALERSHIP FOR REPAIR AND WITHIN 10 MINUTES OF LEAVING DEALERSHIP AFTER REPAIR IT HAPPENED AGAIN THIS TIME ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081395March 26, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
AFTER BUYING THE CAR FROM THE DEALER WE DROVE HOME AND STOPPED TO GET GAS. THE CAR WOULD NOT START. FINALLY AFTER LOCKING AND UNLOCKING THE DOORS IT STARTED. SINCE THEN EVERY DAY I DRIVE IT I CONTINUALLY HAVE ISSUES WITH IT STARTING. ONCE WHILE DRIVING DOWN THE ROAD IT SHUT OFF AND STOPPED. ALMOST CAUSED AN ACCIDENT. NOW I CAN NOT EVEN GET IT STARTED. I HAVE A BABY AND RHOUGHT THIS WOULD BE A PERFECT VECHILE. I CAN NIT TRUST IT FOR THE SAFETY OF MY CHILD AND MYSELF. I CAN NOT BE STRANDED IN THE ARKANSAS HEAT WITH A VECHILE THAT REPEATEDLY HAS ISSUES WITH STARTING OR KEEP RUNNING WHILE DRIVING. I HAVE HAD IT CHECKED AND NO ONE XAN FIND AN ISSUE WITH THE CAR. VERY CONCERNED WITH SAFETY OF CAR. VERY DISAPPOINTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081005March 23, 2018
UNKNOWN OR OTHER
THE HORN KEEPS GOING OFF BY ITSELF INTERMITTENTLY WHILE DRIVING AND PARKED FOR NO REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080909March 22, 2018
STEERING, POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING UNKNOWN SPEEDS, THE STEERING WHEEL WAS DIFFICULT TO TURN AND FAILED TO MOVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (TURPIN DODGE CHRYSLER AND JEEP, 90 KENNEDY RD, DUBUQUE, IA 52002) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING HOSE PUMP FAILED AND THERE WAS METAL DEBRIS IN THE TRANSMISSION AND ENGINE. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED A TRANSMISSION AND ENGINE FLUSH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE REPAIRS WERE NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080609March 21, 2018
UNKNOWN OR OTHER
BOTH DRIVER AND PASSENGER FLOORS ARE SOAKED ALL THE WAY TO THE BACK ...I WILL LET THEM DRY AND IN A FEW WEEKS IT'S BACK AGAIN . THIS WAS BOUGHT AS A NEW CAR ...WHAT THE HECK IS GOING ON ...I HAVE HAD THE DRAIN TUBE CLEANED OUT AND THE AIR CONDITIONING DRIP CONTAINER DRAINED OUT ...I GOOGLED THE PROBLEM AND FOUND IT COULD BE A SEAL PROBLEM. PLEASE TELL ME HOW I CAN GET THIS FIXED AND NOT HAVE TO PAY FOR IT ....I DON'T THINK THIS IS MY FAULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080658March 21, 2018
ENGINE
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. OCCASIONALLY, WHILE DRIVING APPROXIMATELY 45-70 MPH, THE VEHICLE DECELERATED INDEPENDENTLY AND THEN STALLED. THE VEHICLE WAS TAKEN TO TOWBIN DODGE LLC (275 AUTO MALL DR, HENDERSON, NV 89014, (702) 558-3800) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO VERIFY THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS REPAIRED PER THE RECALL; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30. *TT THE CONSUMER STATED THE VEHICLE BEGAN TRYING TO STALL OUT THEN TURNED OFF WHILE DRIVING. AT TIME THE VEHICLE WOULD NOT START. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080174March 19, 2018
SERVICE BRAKES, ENGINE
EVERYTIME I BRAKE MY VEHICLE IT JERKS. IVE REPLACED MY BRAKES AND THIS ISSUE STILL HAPPENS. ALSO A FEW TIMES IVE HAD MY VEHICLE TURN OFF WITH ALL LIGHTS ON WHILE I WAS AT A STOP LIGHT AND A COUPLE DAYS AGO IT WOULDNT START AFTER TWO ATTEMPTS TO START THEN ON THE THIRD ATTEMPT IT STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080003March 18, 2018
AIR BAGS
I WAS DRIVING STRAIGHT WHEN THE VEHICLE 2 CARS AHEAD OF ME SLAMMED ON THEIR BRAKES AT A GREEN LIGHT. I REAR ENDED THE CAR IN FRONT OF ME GOING APPROXIMATELY 45MPH HEAD ON, CAUSING MAJOR FRONT END DAMAGE. NEITHER OF THE FRONT AIRBAGS DEPLOYED. THE CAR WAS TOTALED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11079769March 16, 2018
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
WE HAVE OWNED OUR JOURNEY FOR THREE YEARS. STARTING LAST YEAR WE HAVE HAD A SIGNIFICANT ELECTRICAL ISSUE THAT NO ONE CAN FIX. IN ORDER TO UNLOCK OUR DOORS, ONE HAS TO PRESS UNLOCK AN UPWARD OF 5 TIMES. THIS HAS BECOME AN EVERYDAY OCCURRENCE AND POSES A THREAT TO SAFETY IF WE EVER GET IN AN ACCIDENT. DURING THESE EVENTS THE VEHICLE IS STATIONARY. WE HAVE NOTICED THAT THE CLOCK IN THE JOURNEY WILL EITHER GAIN TIME OR LOOSE IT, WITHOUT US EVEN TOUCHING IT OVER THE COURSE OF A WEEK OR MORE AT A TIME, WE'VE GIVEN UP ON SETTING IT AT ALL. AGAIN, THE VEHICLE IS STATIONARY. ONE IN EVERY FOUR TIMES ENTERING THE JOURNEY, OUR MAIN DOME LIGHT (AROUND THE SECOND ROW OF SEATS) WILL BE ILLUMINATED WITHOUT ANY INTERACTION FROM US AND ITS NORMALLY ON FOR HOURS AT A TIME. STATIONARY IN OUR DRIVEWAY OR IN A PARKING LOT. FINALLY, OUR REAR WINDSHIELD WIPER SEEMS TO HAVE A SHORT OR SOMETHING WRONG WITH IT. SOME DAYS IT WORKS PERFECTLY FINE AND OTHER DAYS WE ARE UNABLE TO TURN IT ON TO USE IT. I OFTEN GO OUT TO THE CAR AND NOTICE THE WIPER IS HALF DONE WIPING THE WINDOW AND STUCK THERE. RECENTLY IF YOU HIT A BUMP, THE REAR WINDSHIELD WIPER WOULD GO OFF AND WIPE THE GLASS WITHOUT OUR INTERACTION. ALL OF THIS HAPPENS WHILE STATIONARY OR WHILE DRIVING. ALSO JUST RECENTLY ITS NOTICED BY MY WIFE THAT THE JOURNEY SOMETIMES LOCKS IF WE SHUT THE DOOR WHILE WARMING IT UP. SHE MENTIONED THAT SOMETIMES WHEN LOCKING THE CAR IT WOULD HONK MORE THAN ONCE OR SOMETIMES THE KEY FOB WASN'T OPERATIONAL (LEADING TO US OPENING UP THE KEY FOB, MAKING SURE THE BATTERY WAS SEATED PROPERLY AND CLOSING IT BACK UP) THIS IS WHILE STATIONARY. THE DATE I HAVE ASSOCIATED WITH THIS ISN'T THE DATE OF THE OCCURRENCE BECAUSE THIS HAS ALL TAKEN PLACE OVER THE PAST YEAR TO A LITTLE LONGER THAN A YEAR. WE'VE TAKEN IT TO MORE THAN ONE REPAIR SHOP TO NO AVAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079791March 16, 2018
ENGINE, VEHICLE SPEED CONTROL
MY ACCELERATION DOESN'T WORK WELL, I HAVE TO MAKE SURE THERE IS A LOT OF SPACE TO PULL IN TRAFFIC, OTHER WISE I WILL GET REAR ENDED BECAUSE THE CAR DOESN'T MOVE FAST ENOUGH, IT JUST STALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079549March 15, 2018
POWER TRAIN
OCT 2017 I WAS DRIVING AND ALL OF A SUDDEN THE CAR MADE A GRINDING SOUND THAT DIDN'T STOP WE TOOK IT TO THE DEALERSHIP WHERE WE PURCHASED IT USED. THEY CHARGED US FOR PARTS $2000.00 AND FIX IT . ABOUT 4 WEEKS LATER THE SAME THING HAPPENED I WAS ABLE TO DRIVE IT TO THE DEALERSHIP AGAIN BUT THIS TIME THEY SAID THE PART WASN'T AVAILABLE. ITS NOW MARCH OF 2018 AND THE PART STILL ISNT AVAILABLE AND I AM PAYING ON A CAR I DON'T HAVE. WHY IS THIS NOT BEING RECALLED ?? I SEE I AM NOT THE ONLY ONE IN THIS POSITION. I WAS ON A PUBLIC HWY.....TOOK IT TO DEALERSHIP VIA LOCAL STREET....I WAS A NERVOUS WRECK THE OIL TYPE SUBSTANCE WAS POURING OUT...THE DEALERSHIP TOLD ME IT IS THE SAME PART THEY FIXED ,THE PTU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079130March 14, 2018
UNKNOWN OR OTHER
WAS DRIVING DOWN THE HIGHWAY (STRAIGHT) MY CAR MADE A LOUD NOISE AND STARTED SMOKING. WE PULLED OVER RIGHT WAY ON THE SIDE OF THE ROAD CALLED A TOW TRUCK AND WAITED TWO HOURS FOR THE CAR TO BE PICKED UP. WHEN WE GOT IT TO THE SHOP BY A TOW TRUCK THE SHOP STATED THAT THE TRANSFER CASE BLEW UP. WE WERE IN OREGON AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073690March 12, 2018
STEERING: STEERING WHEEL/HANDLE BAR
2014 DODGE JOURNEY. CONSUMER WRITE IN REGARDS TO STEERING WHEEL RECALL. *VA THE CONSUMER STATED AFTER THE TRANSMISSION AND STEERING RECALL WAS COMPLETED THE STEERING WHEEL BECAME LOOSE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078453March 10, 2018
ELECTRICAL SYSTEM
WHILE DRIVING AT 65 MPH ON A HIGHWAY THE HORN STARTED BLOWING ALL BY ITSELF. THE RADIO VOLUME ALSO DECREASED BY ITSELF. THIS CONTINUED INTERMITTENTLY FOR APPROX 30 MINUTES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076816March 8, 2018
AIR BAGS, UNKNOWN OR OTHER
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING 50 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD, BUT IT WAS NOT DETERMINED IF IT WAS DESTROYED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED FROM SEVERE BRUISING TO THE CHEST AND NECK AREAS DUE TO THE AIR BAG DEPLOYMENT. THE CONTACT WAS ALSO IN SEVERE PAIN. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11076883March 8, 2018
STEERING
TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT STATED THAT THE POWER STEERING ABILITY WAS LOST DURING COLD TEMPERATURES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HARRY BROWN'S FAMILY AUTOMOTIVE DEALER (1747 GRANT ST, FARIBAULT, MN 55021) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,327. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076592March 7, 2018
AIR BAGS
AIR BAG LIGHT IS ON ON DASHBOARD CONSTANTLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076676March 7, 2018
STEERING, UNKNOWN OR OTHER
MY 2010 DODGE JOURNEY IS LEAKING POWER STEERING FLUID, WILL NOT HOLD POWER STEERING FLUID, MAKING LOUD GRINDING NOISES WEN I TURN, ACCELERATE ETC. THIS IS A RECALL AND THIS VIN SHOULD BE INCLUDED IN THAT RECALL. I AM SO DISAPPOINTED WITH CHRYSLER DODGE BECAUSE THIS IS A COMMON ISSUE. IF NEED BE I WILL FILE ANY KIND OF SUIT NECESSARY! THERE ARE MANY OTHERS WITH THE EXACT PROBLEM EXACT MODEL AND YEAR, IT'S NOT A COINCIDENCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076680March 7, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHEN STARTING THE VEHICLE, THE CONTACT NOTICED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GREENBRIER DODGE OF CHESAPEAKE (1717 S MILITARY HWY, CHESAPEAKE, VA 23320) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 39,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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