Dodge Journey Complaints

5,556 consumer complaints on file.

#11152663November 20, 2018
ELECTRICAL SYSTEM
LIFT GATE WIRING HARNESS BECOMES WEAK AND BRITTLE CAUSING WIRING TO FAIL. THIS WIRING FEEDS ALL LIGHTS AND FUNCTIONALITY ON THE READ LIFT GATE. DEALERS WILL REPAIR WHICH LAST A SHORT WHILE UNTIL FAILURE AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152666November 20, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
I HAVE A 2016 DODGE JOURNEY ABOUT A MONTH AGO RAN OVER A LARGE RAIN PUDDLE WHILE TURNING IN TO GET SOME GAS. FILLED UP AND AS I'M DRIVING OFF ABS, BRAKE, AND THE SWERVING CAR SIGNAL KEPT COMING ON. MY FUEL GAUGE READER WENT ALL THE WAY DOWN TO EMPTY AND THE SPEEDOMETER WOULD GO UP AND DOWN RANDOM TIMES WHILE DRIVING. COUPLE DAYS LATER WE HAD TOOK IT IN TO GET CHECKED OUT WAS TOLD MY FUEL SENSOR WENT OUT AND NEEDED TO GET A NEW FUEL PUMP BECAUSE THE SENSOR WAS INSIDE OF IT. HAD IT FIXED AFTER WAITING TWO DAYS FROM OUR CAR GUY DROVE IT OFF THE REPAIR SHOP AND NOT EVEN HOURS LATER THE SAME ISSUE. WAS TOLD I HAD WARRANTY ON FUEL PUMP PURCHASED FROM DEALERSHIP AND THEY WOULD REPLACE IT AGAIN. I TOOK IT TO DEALERSHIP AND WAS TOLD NEEDED A NEW FUEL PUMP AND THEY WERE GOING TO CHARGE ME 135 PER ERROR CODE AND THEN WOULD TELL ME WHAT ADDITIONALLY NEEDED TO BE FIXED AND THAT I WOULD HAVE TO LEAVE THE CAR FOR UP TO A WEEK. THE CAR WAS JUST PURCHASED IN AUG 2018 AND IT HAS UNDER 54K MILES ON IT. WHILE DRIVING THE CAR AT ANY GIVEN TIME ALL THE LIGHTS CONTINUE TO COME ON. THE CAR STOPPED ON ME IN THE MIDDLE OF THE HIGHWAY. IT GAVE OUT ON ME IN THE CENTER HIGHWAY AND I HAD TO WAIT FOR EMERGENCY SERVECES TO ASSIST ME IT TOOK 2 HOURS AND THIS WAS AT 7 AM IN THE MORNING ON 610/10 FREEWAY IN HOUSTON, TX THE CAR HAS GIVEN OUT ON ME TWICE NOW AND IVE REPLACED THE BATTERY TWICE. WHATEVER IS THE ISSUE CONTINUES TO KILL THE BATTERY POWER AND I CAN'T FIND ANY MECHANIC INCLUDING THE DEALERSHIP TO FIX WHAT THE PROBLEM IS, BUT THEY WANT TO CHARGE ME FOR RANDOMN WORK THAT DOES NOTHING TO FIX THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152955November 20, 2018
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
THE VEHICLE STARTED SLOWING DOWN AND MAKING NOISES, NOT SHIFTING, DELAYED ENGAGEMENT, AND BEFORE EVERYTHING HAPPENED IT DIDN'T SHOW ANY SIGN OF PROBLEM ON THE BOARD (NO CHECK ENGINE) AND THE CAR WAS IN MOTION, ON A CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152974November 20, 2018
ELECTRICAL SYSTEM
NOVEMBER 20, 2018 \ HORN FOR MY 2010 DODGE JOURNEY SE HAS BEEN GOING OFF BY ITSELF REPEATEDLY OVER THE PAST 2 YEARS. HAPPENS WITHOUT WARNING AND AT ALL TIMES OF THE DAY AND NIGHT GOES OFF WHILE PARKED IN MY DRIVEWAY AND WHILE GOING DOWN MAIN STREETS AND HIGHWAYS. LENGTH OF TIME IT GOES OFF VARIES. THIS HAS DRAINED MY BATTERY AND HAS ON OCCASION, HAS COMPLETELY DISABLED MY HORN. LOCAL DODGE DEALER, INTERSTATE DODGE, WEST MONROE, LA, SAID THEY FOUND NO PROBLEM WITH THE HORN WHEN I TOOK IT IN FOR SERVICE. HOWEVER, IT STILL GOES OFF WITHOUT NOTICE. MOST RECENTLY TODAY, 11\20\2018. IT FINALLY STOPPED WHEN I TURNED THE IGNITION TO "ACC". AM SERIOUSLY CONCERNED THE ENTIRE ELECTRICAL SYSTEM OF MY 2010 DODGE JOURNEY SE IS AT RISK. THIS CAR COULD "DIE" ON ME IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152428November 19, 2018
POWER TRAIN, SERVICE BRAKES, WHEELS
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT THE ALL WHEEL DRIVE WARNING INDICATOR FLASHED INTERMITTENTLY. WHEN THE WARNING INDICATOR ILLUMINATED, THE VEHICLE WENT INTO TWO WHEEL DRIVE AND BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER TO DETERMINE THE CAUSE OF THE FAILURE. IN ADDITION, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS AND THE FRONT AND REAR WHEELS WERE UNSTABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152360November 18, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, WHEELS
'TAKATA RECALL' EVERY WINTER MY DODGE JOURNEYS 'SERVICE AWD, ABS LIGHT, AND TRACTION LIGHT' WILL COME ON WHEN THE SENSOR GETS COLD AND WET. IT SHIFTS OUT OF AWD COMPLETELY. THIS HAS BEEN AN ISSUE EVERY SINGLE WINTER. IT IS RECALLED ON 2012-2015 MODELS BUT FOR SOME ODD REASON MY 2015 MODEL IS NOT INCLUDED IN THAT RECALL. VERY FRUSTRATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152362November 18, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I WAS PICKING UP MY KIDS FROM SCHOOL AND MY HORN KEPT GOING OFF. IT WENT OF ALL THE WAY HOME I HAD TO DISCONNECT THE BATTERY BECAUSE IT WOULDN'T STOP. EVEN AFTER IT WAS TURNED OFF AND PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152163November 17, 2018
ELECTRICAL SYSTEM
I'VE HAD MY TRUCK TWO YEARS AND I HAVE REPLACED THE STARTER 5 TIMES. I JUST REPLACED IT ON 11-11-18. TODAY IS 11-17-18 AND ITS GOING OUT AGAIN. I'VE HEARD THAT ALL THE 2009 AND 2010 ARE HAVING THE SAME PROBLEMS. AND THE REPAIR SHOPS DON'T KNOW WHATS GPING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152171November 17, 2018
STEERING
THE POWER STEERING HOSE RUPTURED CAUSING FAILED STEERING CONTROL ALMOST LEADING TO THE VEHICLE HITTING THE HOUSE. THIS IS THE THIRD TIME THE THE HOSE HAS RUPTURED. THE TWO OTHER OCCURRENCES WAS WINTER 2017-2018. THIS ONLY SEEMS TO BE AN ISSUE IN COLD WEATHER. I SEE THERE IS A RECALL FOR THIS ISSUE INVOLVING THIS MODEL IF IT CONTAINS A ENGINE OIL COOLER. SEEM THERE ARE THOUSANDS OF PEOPLE DESCRIBING THIS SAME ISSUE ON LINE IN THE US AND CANADA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151910November 16, 2018
SERVICE BRAKES
THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE FAILED. THERE WAS A RECALL ON THE ABS CONTROL MODULE FOR THIS VEHICLE MODEL AND PRODUCTION YEAR. BUT CHRYSLER CLAIMS THIS PARTICULAR ABS MODULE IS NOT RELATED TO THE RECALL AND THAT IT IS DUE TO A SHORT IN THE MODULE. I SHARE THIS INFORMATION SO YOU CAN INVESTIGATE TO DETERMINE IF THERE IS ANOTHER ISSUE WITH ABS MODULES. ANTI LOCK BRAKES ARE A SAFETY FEATURE THAT HELP PREVENT ACCIDENTS. IF THE CONTROL MODULES ARE FAILING ON VEHICLES THAT ARE ONLY 3 YEARS OLD THAT SEEMS LIKE MORE THAN COINCIDENCE. COULD THERE BE A CORRELATION BETWEEN SAFETY RECALL R61 ISSUED IN DECEMBER 2015 AND THE FAILURE OF THE ABS MODULE IN THIS VEHICLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152081November 16, 2018
UNKNOWN OR OTHER
VEHICLE DOES RANDOM NO START JUST CLICKS HAD STARTER REPLACED DID NOT FIX ISSUE. I READ ON INTERNET TELLS ME TO MOVE GEAR SELECTOR BACK AND FORTH OR JUST PUT IT IN NEUTRAL TO START UP. WHEN MY JOURNEY DOES NOT WANT TO START I HAVE TO PUT IT IN NEUTRAL AND IT STARTS RIGHT UP, ANOTHER ISSUE I JUST NOTICED IS THE WHEN TURN HEATER ON THE PASSENGER SIDE VENTS BLOW COOL AIR OTHER VENTS ARE HOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151429November 14, 2018
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT ANY SPEED, THE HORN WOULD SOUND WITHOUT WARNING. THE CONTACT REMOVED THE FUSE, BUT THE FAILURE RECURRED ONCE THE FUSE WAS RE-INSTALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT TO CALL NHTSA. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL THE DEALER. THE DEALER WAS NOT CALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151241November 13, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SLOWED DOWN AND THE BRAKE LIGHTS ILLUMINATED. THE CONTACT STOPPED THE VEHICLE AND NOTICED SMOKE OUTSIDE THE FRONT PASSENGER SIDE. THE VEHICLE SHUT OFF AND THE INSTRUMENT PANEL BLACKED OUT; HOWEVER, THE WINDSHIELD WIPERS DID NOT STOP. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED JIM BROWNE CHRYSLER JEEP DODGE RAM TAMPA BAY AT 813-452-5499 (LOCATED AT 10909 N FLORIDA AVE, TAMPA, FL 33612) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ALSO STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11151137November 13, 2018
FUEL/PROPULSION SYSTEM, ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE SERVICE ENGINE, FUEL CAP, AND ELECTRONIC THROTTLE CONTROL WARNING INDICATORS KEPT FLASHING. ALSO, THERE WAS A DRASTIC REDUCTION IN SPEED AND THE VEHICLE HESITATED TO ACCELERATE WHILE ON AN INCLINE OR HILL TO THE POINT OF STALLING. THE CONTACT ALSO NOTICED A STRONG ODOR OF FUEL INSIDE AND OUTSIDE OF THE VEHICLE. THE DEALER (RAMEY CHRYSLER JEEP, DODGE, RAM, 498 COURTHOUSE RD, PRINCETON, WV 24739, 1-888-794-4317) WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE DEALER AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM ANY RECALLS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150679November 10, 2018
UNKNOWN OR OTHER
HORN GOES ON RANDOMLY. MOSTLY IN THE MIDDLE OF THE NIGHT. IT HAS SOUNDED WHILE DRIVING WITHOUT DRIVER PUSHING HORN PAD. I AM CONCERNED THAT IT MAY CAUSE A ROAD RAGE ISSUE IF IT GOES ON WHILE DRIVING. ALSO A CONCERN THAT IF IT GOES ON DURING THE NIGHT, THAT IT MAY BE PRESUMED TO BE AN ALARM AN CAUSE UNNECESSARY CALL FOR POLICE TO INVESTIGATE. THIS HAS BEEN GOING ON FOR MONTHS AND I HAD TOPULL FUSES TO STOP IT. MULTIPLE PEOPLE COMPLAINING ONLINE ABOUT THIS ISSUE WITH DODGE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150400November 9, 2018
ENGINE, UNKNOWN OR OTHER
MY CAR DIES WHILE I'M DRIVING ENGINE JUST STOPS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150174November 8, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE THE VEHICLE WAS STOPPED AT A STOP SIGN, THE DRIVESHAFT MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 203,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150000November 7, 2018
SERVICE BRAKES
AT FIRST, WHEN I STARTED THE CAR, IT HAD TROUBLE TURNING ON, SO I WAITED A WHILE TO TRY AGAIN AND IT DID. WHILE I WAS DRIVING IT SMELLED LIKE SOMETHING WAS BURNING AND I NOTICED THAT BOTH THE ABS AND BRAKE LIGHT WHEN OFF. I PULLED OVER ON THE SIDE OF THE HIGHWAY AND TURNED OFF THE CAR. I GO TO TURN IT ON AGAIN AND IT JUST DIDN'T AFTER THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149879November 7, 2018
SERVICE BRAKES, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE THE VEHICLE WAS STATIONARY, THE ABS FAILED. WHILE DRIVING 55 MPH DURING A RAINSTORM, THE ABS AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THERE WAS A SPRING-LIKE MALFUNCTION THAT OCCURRED AND THE VEHICLE WAS DIFFICULT TO STOP. IN ADDITION, THE VEHICLE CAME TO AN ABRUPT STOP WHEN THE BRAKES WERE APPLIED. PEACOCK CHRYSLER JEEP DODGE RAM RUNSWICK (5400 ALTAMA AVENUE, BRUNSWICK, GEORGIA 31525, (912) 231-4453) WAS MADE AWARE OF THE FAILURE AND REPLACED THE ABS SENSOR. THE FAILURE RECURRED. UPON THE SECOND OCCURRENCE OF THE FAILURE, WHILE THE VEHICLE WAS STATIONARY, THE CONTACT ENTERED THE VEHICLE AND THE ABS AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED UPON STARTING THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145178November 4, 2018
ELECTRICAL SYSTEM, WHEELS, UNKNOWN OR OTHER
TAKATA RECALL . I WAS DRIVING MY CAR AND I NOTICED IT SMOKING I LOOK AND THE BACK WINDOW WAS ON FIRE SMOKING AND MY WIRING TO DOOR IS FRIED AND WINDOW SWITCH IS FRIED. *DT UPDATED 12/06/18*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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