Dodge Grand Caravan Complaints (2018)

271 consumer complaints on file.

#11768052September 30, 2026
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact owns a 2018 Dodge Grand Caravan. The contact stated that the driver’s side headrest had deployed unexpectedly while opening and closing the door. This deployment caused a plastic part on the driver’s side door to fracture, causing the window to lower and become inoperable. The window was later replaced by an independent mechanic. The contact stated that while sitting in the front passenger’s seat with the engine off, the passenger’s side headrest deployed. The contact's head was struck during the deployment, causing whiplash. The failure mileage was 56,472.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11759581August 25, 2026
AIR BAGS
At approximately 3:40 pm central standard time I was going through a school zone fixing to turn into the school. I was going about 15 mph and decelerating to a stop near the cop conducting school traffic. As I was coming a stop my AHR headrest deployed. This happened very spontaneously and luckily I was going slow enough and coming to a stop when it happened. Definitely a safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755853August 10, 2026
ELECTRICAL SYSTEM
The contact owns a 2018 Dodge Grand Caravan. The contact stated that the vehicle failed to start after several attempts, with the Electronic Throttle Control (ETC) warning light displayed on the instrument panel. The contact was forced to jumpstart the vehicle; however, the vehicle may not start after being jumpstarted. The vehicle was taken to an independent mechanic and DTC: C212A (Anti-Lock Brake System - ABS). The contact called several dealers, and the failure was associated with NHTSA Campaign Number: 18V524000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739348May 21, 2026
UNKNOWN OR OTHER
My rear passenger slide door has recently started buzzing when you press the unlock button. The lock itself will not move so it is not locking. We tried to get this fixed at our local dealership, they told us that it was under the 10y/100k miles warranty, we have 66k on the van. They then told us that they would have to remove a trim piece and they would break it and we would have to pay for it. Then, they told us that we were actually lied to and its not under warranty because the warranty is 3y/30k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730000April 8, 2026
ELECTRICAL SYSTEM, SEATS
The Component that keeps failing on these vehicles is the Actuator for the sliding doors. When it comes to safety, this could be a huge problem in case of an accident or any time there’s a “rush” to get out of the vehicle. Especially having 3+ kids having to climb in and out. The problem has been inspected by my local dealership. The cause is the actuator, no doubt. This was a “warrantied” part but being my vehicle is at 160K miles, the dealership wants me to pay 2500 out of pocket. When I believe this should be taken care of free of charge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727275March 26, 2026
UNKNOWN OR OTHER
The drivers side sliding door will not open. The local dealership checked it and says it is the door lock actuator that needs to be replaced. There was a recall on this part, but we never got a recall notice. The vehicle messaging system never indicated a problem. The passenger side sliding door has also had problems, but it still opens. It just makes a lot of noise when opening sometimes, and will close unexpectedly before it fully opens. Both of these problems pose a safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722389March 6, 2026
LANE DEPARTURE: BLIND SPOT DETECTION, ELECTRICAL SYSTEM
•vehicle stalls when slowing down in traffic and cut off on freeway •happens while driving at low speed •vehicle restarts immediately after stalling •0–10 mph (coming to stop) •slowing from traffic speed •check engine light appeared •code P0128 was detected Vehicle stalled while driving and could have caused a crash if it happened in heavier traffic.” •I reported the issue to the dealership I bought it and went to dodge dealership because I seen 4 recalls •they checked the vehicle •they stated no recalls were open •blind spot warning system not functioning •lane assist button not responding •115-volt power outlet not working happened multiple times •started recently after purchase •intermittent issue “When searching by VIN earlier, recall campaigns were displayed describing engine stall that could increase crash risk.”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720360February 25, 2026
ELECTRICAL SYSTEM
The contact owns a 2018 Dodge Grand Caravan. The contact stated that while driving at 15 MPH, the vehicle lost automotive power and came to a stop in the middle of traffic. The check engine warning light was intermittently illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed with a misfire and the failure was associated with NHTSA Campaign: 18V524000 (Electrical System). However, the VIN was not included. In addition, the contact stated that the vehicle occasionally failed to start immediately while using the key. The local dealer was contacted; however, the contact was advised that the vehicle was not the same as the vehicles listed in NHTSA Campaign: 18V524000 (Electrical System). The manufacturer was made aware of the failure. The failure mileage was approximately 98,817.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716641February 9, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, STEERING
Am smells as if wires are burning and vehicle turns off whilst driving causing me to nearly hit a pole in one instance. Car will shut off also whilst parked or when reversing to park. Emergency Brake light come on at random times during driving as well. Or the seatbelt light will come on whilst seatbelt is engaged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716214February 6, 2026
ELECTRICAL SYSTEM
My sliding back doors do not open with the key fob AND they do not open using the handles on the INSIDE or OUTSIDE of the van. I was researching how to fix this, and this seems to be a pretty common issue. How has this put safety at risk - if there is an emergency, how do those people in the back seat get out? This is a HUGE issue! There are no other known failures with the vehicle - it has not been checked out by anyone other than myself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697143November 3, 2025
AIR BAGS, SEATS
The headrest airbag on the driver's side was deployed without any explanation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695518October 24, 2025
UNKNOWN OR OTHER
I am reporting an issue involving a Dodge recall repair and an improper charge related to that recall. My Dodge vehicle was serviced for a sliding door actuator recall. During the repair, the dealer informed me that the “sliding door applique” must be removed to access the actuator and that it cannot be reused once removed. They then charged me over $531.99 for the applique, even though the repair itself was covered under my extended warranty (XV1). The applique was not damaged or defective; it was removed only as part of the recall procedure. I believe this constitutes an unfair and deceptive repair practice — the part should have been replaced at no cost, since it was necessary to complete a recall repair. Dodge Customer Care (Case No. 94484317) denied reimbursement without offering any technical explanation or documentation. I am requesting that NHTSA investigate whether Dodge and its authorized service centers are charging customers for parts that are required to perform warranty or recall repairs, which could indicate a broader pattern of abuse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689562September 24, 2025
ELECTRICAL SYSTEM, ENGINE
When I’m driving, especially when I come to a stop or when I try to accelerate from a stop, the car kind of chokes or hesitates. It feels like it’s about to stall, but it doesn’t fully turn off. It keeps doing this off and on when I stop or try to go again. It's very scary and dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687214September 14, 2025
STRUCTURE:BODY
Passenger side sliding door can't be unlocked manually or by the fob, will not open by the handle inside or out. Passengers are unable to exit vehicle through passenger sliding door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686845September 12, 2025
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact owns a 2018 Dodge Grand Caravan. The contact stated that while entering the vehicle, the contact became aware that the driver's side headrest had deployed without impact. The local dealer was not contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 59,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684324September 1, 2025
ELECTRICAL SYSTEM
Voltage regulator malfunctioning inside ECM and having lights dim and electrical components bog down
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683760August 28, 2025
STRUCTURE:BODY
Our driver side back sliding door door has seized and will not open. This looks to be a common issue with the grand caravan. The lock is stuck in an in between state and will not open automatically or manually. This is a safety hazard for back passengers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683065August 26, 2025
ENGINE AND ENGINE COOLING, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2018 Dodge Grand Caravan. The contact stated that while driving approximately 40-70 MPH, the vehicle unintendedly slowed down and then abruptly stopped. The contact stated that it felt as if a part had fallen from the bottom of the vehicle. While attempting to drive off, the vehicle hesitated. While at a YIELD sign, the vehicle shut off and was restarted. The driver's side door failed to open. There were no warning lights illuminated. The contact called an undisclosed local dealer, who confirmed there were no recalls associated with the VIN. The vehicle was diagnosed, and a tune-up and thermostat replacement were advised. The vehicle was repaired; however, the failure persisted. The manufacturer was not contacted or notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680175August 12, 2025
SEATS
Driving down hi way and headrest came apart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678068August 3, 2025
STRUCTURE:BODY
Driver side door is not locking or unlocking with KEYFOB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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