Dodge Grand Caravan Complaints (1991)

129 consumer complaints on file.

#11365460October 20, 2020
SERVICE BRAKES
NHTSA RECALL: 96V099000 LIFETIME COVERAGE...BENDIX 10 ABS BRAKE FAILURE. CHRYSLER CORPORATION DENIED REIMBURSEMENT OF REPAIRS ON 10/20/2020..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100230June 6, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 1991 DODGE GRAND CARAVAN. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE AND TRAVELED HALFWAY TO THE FLOORBOARD. THE CONTACT STATED THAT THE BRAKES EVENTFULLY ENGAGED AFTER THE BRAKE PEDAL WAS DEPRESSED SEVERAL TIMES. IN ADDITION, THE ANTI-LOCK AND BRAKE INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THEY WERE NOT EQUIPPED TO SERVICE THE VEHICLE. THE MECHANIC REFERRED THE CONTACT TO ANOTHER INDEPENDENT MECHANIC WHO THEN REFERRED THE CONTACT TO A LOCAL DEALER. THE VEHICLE WAS TOWED TO GLENBROOK DODGE CHRYSLER JEEP (100 W COLISEUM BLVD, FORT WAYNE, IN 46805, (260) 579-4713) WHERE IT WAS DIAGNOSED THAT THE ANTI-LOCK SYSTEM FAILED AND THE VEHICLE WAS IN MANUAL MODE. THE DEALER INFORMED THE CONTACT THAT PARTS WERE NO LONGER BEING MANUFACTURED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: [XXX]. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 66,000. THE VIN WAS NOT AVAILABLE. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871566May 31, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 1991 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THERE WAS A FAILURE IN WHICH THE PREVIOUS OWNER HAD TO REPLACE THE ABS HYDRAULIC CONTROL UNIT. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE RECURRED AND CAUSED THE REDUCED POWER ASSIST TO FAIL DURING BRAKING. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER KEPT THE VEHICLE FOR OVER TWO WEEKS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION OTHER THAN SUGGESTING THE PART BE REPLACED A SECOND TIME BY THE DEALER. THE CONTACT WAS UNABLE TO DETERMINE IF THE SAME PART BEING REPLACED WOULD PREVENT THE FAILURE OR IF THE FAILURE WOULD RECUR. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743825July 27, 2015
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC
NHTSA RECALL #96V099000, REFERENCING ABS LIFETIME WARRANTY. DEALER CRYSTAL CHRYSLER CENTER, CATHEDRAL CITY, CALIFORNIA, (760) 324-4557, HAS FAILED TO REPAIR THE DEFECTIVE ABS SYSTEM OF THIS VEHICLE UNDER THE MANDATED NHTSA LIFETIME WARRANTY. DEALER HAS HAD THIS VEHICLE FOR OVER SIX MONTHS WITH THE EXCUSE THAT "DIAGNOSIS" IS IN PROCESS. CHRYSLER CORPORATION'S "EXECUTIVE REFERRAL" CUSTOMER ASSISTANCE (586) 274-8177, HAS FAILED TO ASSURE CUSTOMER SATISFACTION. ABS ANTI-LOCK LIGHT REMAINS ON, PUMP AND ACTUATOR ASSEMBLY CONTINUES TO FAIL AND HAS CREATED A "DEAD SHORT" IN THE "FUSIBLE LINKS" CAUSING CATASTROPHIC FAILURE IN THE WIRING HARNESSES. NO MATTER THE MILEAGE OF THIS VEHICLE, I AM REQUESTING REPAIRS TO THE ENTIRE ABS SYSTEM UNDER THE NHTSA LIFETIME WARRANTY...PLEASE ASSIST. UPDATE 9/15/15*CW UPDATED 11/10/11.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294237December 2, 2009
FUEL SYSTEM, GASOLINE
FUEL RAIL LEAKS GAS INTO ENGINE COMPARTMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195058June 30, 2007
TIRES:TREAD/BELT
PEP BOYS FUTURA PLUS TOURING SE P215/70R/15WW. PART#WK14CPU754. PURCHASED SET OF 4 ON 4/28/2004 AT HAMPTON, VIRGINIA PEP BOYS. BELT SEPARATION AFTER 18,000 MILES. HALF THE WIDTH OF THE TIRE FOR APPROXIMATELY 8 INCHES CIRCUMFERENCE BULGED OUT APPROXIMATELY 1 INCH. HAPPENED WHILE SETTING IN DRIVEWAY. SERVICE ADVISOR AT DEALER WHERE PURCHASED INITIALLY DENIED IT WAS A DEFECTIVE TIRE, THEN SAID THAT IS WHAT HE HAD BEEN TOLD TO SAY BY MANAGEMENT. MANAGER THEN OFFERED TO PRORATE AND REPLACE WITH SAME TIRE, THAT HAS NOW BEEN REBADGED AS A DEFINITY TIRE, AT A PRICE THAT IT WAS ALREADY BEING SOLD AT IN SETS OF 4. APPARENTLY HE ASSUMED I WAS IGNORANT. NOW RUNNING ON SPARE AND GOING TO BUY A SET OF MICHELIN X ONES AT COSTCO SINCE MY EXPERIENCE SEEMS TO INDICATE THESE TIRES ARE DEFECTIVE AND THE MANUFACTURER KNOWS IT AND IS STONEWALLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144915December 10, 2005
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
I WAS ON MY WAY HOME WITH MY FOUR KIDS WHEN I NOTICED A STRONG SMELL OF GAS. WHEN MY HUSBAND GOT HOME I HAD HIM LOOK AT IT TO FIND OUT IT WAS LEAKING GAS FROM THE FUEL RAIL SO BAD THAT THERE WAS STANDING GAS ON THE VALVE COVER LEAKING INTO WHERE MY SPARK PLUGS ARE. I CONTACTED THE PLACE I AM BUYING IT FROM AND THEY REFUSE TO FIX IT, UNLESS I PAY FOR IT. IS THERE ANY RECALL IN THIS PROBLEM?I SEE THERE HAS BEEN MANY COMPLAINTS SAME AS MINE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115196March 15, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING APPROXIMATELY 30 MPH CONSUMER APPLIED THE BRAKES TO COME TO A STOP. WHEN PROCEEDING TO PULL OFF VEHICLE HESITATED AND WOULD NOT MOVE. WHEN TAKEN TO DEALER FOR SERVICE IT WAS DETERMINED TO BE THE ABS NOT UNLOCKING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113487March 4, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
UPON RECEIVING A RECALL NOTICE CONSUMER TOOK THE VEHICLE TO SERVICE DEALER FOR REPAIRS OF ABS BRAKES. THE SERVICE DEALER TOLD THE CONSUMER THAT HE WOULD NEED TO PAY FOR A DIAGNOSTIC. CONSUMER STATED THERE WERE 7 RECALLS ON THIS PARTICULAR VEHICLE. THE RECALL SPECIFICALLY STATED THERE NO CHARGE TO THE CONSUMER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110948February 7, 2005
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
VEHICLE EXPERIENCED A LEAK IN THE FUEL RAIL. OWNER CONTACTED THE MANUFACTURER AND THE DEALER, AND NEITHER WAS WILLING TO ASSIST THE OWNER. *AK....*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102795December 12, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
FAILURE OF FRONT LEFT BALL JOINT AND AXLE. BALL JOINT FRACTURED AND WHEEL CAME OFF WHILE DRIVING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092408September 16, 2004
INTERIOR LIGHTING
THE VEHICLE HAD NO INSTRUMENT PANEL READOUT. THE DASHBOARD LIGHTS CAME ON, BUT THE CONSUMER WAS UNABLE TO TELL HOW FAST SHE GOING. *JB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083304July 20, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING,THE CONSUMER APPLIED THE BRAKES AND A LOUD HUMMING NOISE WAS HEARD FROM THE FRONT. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE CONSUMER INFORMED THE MECHANIC A RECALL NOTICE #(V96099000) REGARDING THE ABS HYDRAULIC UNIT WAS FOR THIS VEHICLE. THE MECHANIC INFORMED THE CONSUMER THAT THE RECALL WAS PERFORMED IN JULY OF 1997 AND THE REMEDY WAS NOT AVAILABLE FOR AGAIN. PLEASE FILL IN ADDITIONAL INFORMATION.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067456April 15, 2004
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
ABS BRAKE ALARM AND DUAL PRESSURE SWITCH WAS PART OF THE RECALL BUT THE PRESSURE SWITCH WASN'T REPLACED. *PH THERE WAS ALSO A PROBLEM WITH THE VEHICLE NOT BEING ABLE TO START UP DUE TO A DEAD BATTERY. *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052040February 19, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
CONSUMER STATED UPON STARTING VEHICLE GAS FUMES FILLED THE INSIDE COMPARTMENT, THEN GRADUALLY DISSIPATED. *AK THE FUEL RAIL WAS REPLACED. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069919January 15, 2004
POWER TRAIN
AROUND AUGUST 4, 2003, MY DODGE GRAND CARAVAN SUDDENLY LOCKED IN SECOND GEAR. I HAVE REPLACED THE FILTER AND THE TRANSMISSION FLUID. THIS DID NOT FIX THE TRANSMISSION. WHILE ASKING FRIENDS IF THEY KNEW ANY TO FIX THE PROBLEM BEFORE I TAKE IT TO A SHOP TO BE FIXED, ONE OF THEM PRINT ME THE INFORMATION ABOUT THE CHRYSLER ULTRADRIVE TRANSMISSION REPORT THAT IS ON YOUR WEB SITE. I HAVE GOT TO MY LOCAL DODGE DEALER AND THEY SAID THAT THEY HAVE NEVER HEARD OF ULTRADRIVE TRANSMISSION PROBLEM OR RECALL. I SHOWED THE DEALER THE INFORMATION THAT I PRINTED FROM THE WEB SITE. DODGE SAID THAT I WOULD NEED TO CALL CHRYSLER. I HAVE CALLED CHRYSLER CUSTOMER RELATIONS ABOUT THE ULTRADRIVE TRANSMISSION LOCKED IN SECOND GEAR. I WAS TOLD THAT THEY ONLY HAVE 4 RECALLS ON THE VAN TWO OF THE RECALLS HAVE BEEN COMPLETE BUT TO HAVE NOT. THE TWO RECALLS THAT HAVE BEEN DONE ARE: LIFTGATE LATCH PN CFXR6406 AND SEAT BELT BUCKLE/ANCH. CLIP. THE TWO RECALLS THAT HAVE NOT BEEN DONE ARE: LIFTGATE SUPPORT WASHER AND A LEFT WIPER PIVOT. I THEN EXPLAINED TO THE CHRYSLER CUSTOMER RELATION THAT THE RECORDS ON THEY WEB SITE ONLY SHOWS BACK TO 1996 PER THE WEB SITE INFORMATION. THEY SAID THAT ANY RECALL WOULD BE WITH THE VEHICLE FOR LIFE IN THE SYSTEM. I ALSO ASKED IF THEY HAD ANY INFORMATION ON THE ULTRADRIVE TRANSMISSIONS HAVING A PROBLEM WITH THE 1989 TO 1991 MODELS. THE PERSON SAID THAT THEY ARE UNABLE TO LOOK THAT INFORMATION UP. I THEN EXPLAINED THAT THE INFORMATION IS ON THE CENTER FOR AUTO SAFETY WEB SITE. THE CUSTOMER RELATION PERSON SAID THAT IF THE INFORMATION IS NOT ON THE CHRYSLER OR DODGE WEB SITES THEN THE INFORMATION IS NOT RIGHT. ALSO THE RELATIONS PERSON SAID THAT EVEN IF THERE WAS A PROBLEM WITH THE ULTRADRIVE TRANSMISSION THAT IT IS NO LONGER COVERED UNDER THE MANUFACTURES WARRANTY ANYMORE. PLEASE CONTACT ME BY E-MAIL IF YOU HAVE ANY INFORMATION THAT I MAY USE TO RESOLVE THE PROBLEM WITH THE ULTRADRIVE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069998January 15, 2004
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ENGINE AND ENGINE COOLING, POWER TRAIN, SERVICE BRAKES, HYDRAULIC
ANDY LEWIS DODGE DID NOT REPAIR ANTI LOCK BRAKES ON RECALLS THEY WERE HOSTILE TO ME AND MY VAN WAS OPERABLE WHEN LEFT THERE. WHEN I PICKED IT UP I HAD TO HAVE A WRECKER TAKE IT HOME.THE BATTERY WAS DEAD AND THE ANTILOCK LIGHT CONTINUED TO STAY ON. THEY NEVER REPAIRED THE BRAKE PROBLEM WITH THE RECALLS. THEY ARE LEAKING NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068978January 15, 2004
POWER TRAIN
TRANSMISSION SHIFTS WEIRDLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053142January 13, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
I WOULD LIKE TO KNOW IF MY VEHICLE, A 1991 DODGE CARAVAN WITH 3.3L V-6 ENGINE IS INCLUDED IN THE LEAKING FUEL RECALL (I.E. FUEL RAIL SEALS) HERE IS THE RECALL I RESEARCHED FOR YOUR REFERENCE: NHTSA CAMPAIGN ID NUMBER: 00V268000 FUEL: FUEL INJECTION SYSTEM MANUFACTURER: DAIMLERCHRYSLER CORPORATION MFG. CAMPAIGN #: 895 YEAR: 1998 MAKE: CHRYSLER TRUCK MODEL: TOWN AND COUNTRY POTENTIAL NUMBER OF UNITS AFFECTED: 1163000 MANUFACTURED FROM: FEB 1995 TO: SEP 1999 YEAR OF RECALL: '00 TYPE OF REPORT: VEHICLE SUMMARY: VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES. THE FUEL INJECTION DELIVERY SYSTEM CAN LEAK FUEL FROM SOME OF THE SEALING O-RINGS OR FROM HAIR LINE CRACKS IN THE THERMOSET FUEL INJECTION RAIL. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE. DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. DAIMLERCHRYSLER HAS NOT YET PROVIDED NHTSA WITH AN OWNER NOTIFICATION SCHEDULE. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS OR FROM A CRACKED FUEL LINE, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038596October 12, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER
WHILE DRIVING IN THE RAIN, THE WINDSHIELD WIPERS FAILED. *JB WIPERS WERE REPAIRED UNDER RECALL THE FIRST TIME, THEN THEY FAILED AGAIN. CONSUMER WAS INFORMED THAT THE DEFECTIVE PART WAS THE CRANK THAT CONNECTED TO THE WIPERS AND IT WASN'T COVERED UNDER THE RECALL. CONSUMER REPAIRED THE PART ON THEIR OWN. THE SLOTS IN THE CRANK FLARED OUT WHICH CAUSED IT TO ROCK AND LOOSEN THE NUT AND FALL OFF. *PH *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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