Dodge Grand Caravan Complaints (2003)

219 consumer complaints on file.

#10096144October 21, 2004
AIR BAGS:ON-OFF SWITCH ASSEMBLY, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
I HAD THE CLOCKSPRING IN MY 2003 DODGE GRAND CARAVAN REPLACED (AFTER THE WARRANTY EXPIRED) SOMEWHERE AROUND 40,000 MILES. THE CLOCKSPRING CAUSED MY STEERING WHEEL TO LOCK UP WHEN TURNING A CORNER. THE DEALER REPAIRED THE CLOCKSPRING ALONG WITH A RELATED AIRBAG COMPONENT THEY SAID WAS ALSO NEEDED. THIS REPAIR WORK WAS DONE AT THE DEALERSHIP IN JULY OF 2004. ON SEPTEMBER 29TH,2004 I WAS INVOLVED IN A COLLISION WITH A WOMAN WHO RAN A RED LIGHT. I WAS IN MY DODGE GRAND CARAVAN WITH MY 4 CHILDREN (14,10,6,AND 5). THERE WAS EXTENSIVE FRONTAL DAMAGE TO MY CAR AND MY CAR WENT THROUGH A CHAIN LINK FENCE FOLLOWING THE IMPACT. MYSELF AND MY CHILDREN WERE INJURED IN THE ACCIDENT AND I AM CURIOUS AS TO WHY THIS AIRBAG (THAT I JUST HAD REPLACED) DID NOT GO OFF DURING THE IMPACT.
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10097185October 19, 2004
SEAT BELTS
WHILE DRIVING 15 MPH, THE VEHICLE WAS INVOLVED IN A REAR END COLLISION. UPON, IMPACT BOTH PASSENGER FRONT AND REAR SEAT BELTS FAILED TO RESTRAIN THE PASSENGERS. THIS CAUSED BOTH PASSENGER TO SUSTAINED MINOR INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. PLEASE PROVIDE FURTHER DETAILS. *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10095913October 17, 2004
STRUCTURE:BODY:ROOF AND PILLARS
AS REPORTED BY THE 3 OTHER COMPLAINTS REGARDING THE SEAM TEAR/SEPARATION LOCATED ON TOP OF THE ROOF WITHIN THE WATER CHANNEL AND STRIPPING. THERE ARE TOTAL OF 4 DEFECTS EACH RANGING FROM 1 TO 3 INCHES IN LENGTH AND 1/8 IN WIDTH. 3 OF THE 4 DEFECTS SIT JUST OUTSIDE AND PARALLEL TO THE WEATHER STRIPPING. THE DEFECTS ARE NOT PROTECTED AT ALL FROM THE ELEMENTS AND WILL RESULT IN DAMAGE OR FAILURE TO THE INTERIOR AND ELECTRICAL COMPONENTS OVER TIME. A CLOSER LOOK AT THE TEAR REVEALED JAGGERED EDGES (TEAR) SUGGESTING SOME SORT OF STRESS IS OCCURRING, WHETHER FROM THE SLIDING DOOR OR EVERYDAY USE. I WILL LEAVE THAT UP TO THE ENGINEERS TO CONDUCT AN INVESTIGATION OF THE DEFECT, AND SINCE THE DEFECT IS REPEATABLE (ALL FOUR AREAS) AN INVESTIGATION IS WARRANTED. THE DEFECT ITSELF IS LOCATED IN AN OBSCURED LOCATION ON THE VAN, WERE MOST CUSTOMERS WOULD NEVER KNOW TO LOOK UNTIL IT IS TOO LATE AND OUT OF WARRANTY, WHICH RESULTS IN ADDITIONAL COST TO THE CUSTOMER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093684October 6, 2004
STEERING
STARTED THE CAR AND NOTICED A HIGH PITCHED NOISE WHICH INCREASED WHEN THE WHEEL WAS TURNED AND THE CAR ACCELERATED - THE STEERING WAS STIFF AND THE IDLE WAS REALLY LOW. AFTER LETTING THE CAR WARM UP FOR ABOUT 1/2 HOUR THE SOUND WAS GONE, BUT THE IDLE REMAINED LOW. ABOUT A YEAR AGO SOMETHING SIMILAR HAPPEND AFTER STARTUP - WE HAD BELOW FREEZING TEMPERATURES, AND THIS TIME THE CAR'S STEERING WOULD NOT MOVE AND THE CAR WOULD STALL - IT WASN'T UNTIL ABOUT AN HOUR OF RUNNING TIME UNTIL THE CAR'S STEERING WHEEL WAS ABLE TO MOVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095289October 6, 2004
CHILD SEAT:MATERIAL/PADDING
EVENFLO TRIUMPH MODEL # 359128P1, DOM 10/21/2003. THE CHILD WAS CHOKING OFF THE MATERIAL FROM BOTH SIDES OF ARM REST. CHILD WAS ABLE TO PULL UNDERNEATH THE CAR SEAT AND PLACE THE MATERIAL INSIDE OF HIS MOUTH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094230September 23, 2004
STEERING:HYDRAULIC POWER ASSIST:PUMP
WHILE APPLYING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE PUMP NEEDED TO BE REPLACED AND REPLACED IT. *JB..NUMEROUS OCCASIONS CONSUMER APPLIED THE ACCELERATOR PEDAL AND THE VEHICLE WOULD GO BUT WOULD THEN HESITATE, AND ALMOST QUIT RUNNING. AFTER THE PUMP WAS REPLACED, THE PROBLEM STILL THERE. WITH TRYING TO ACCELERATE FROM A STOP WITH CROSS TRAFFIC COMING, AND STILL DISTANCE AWAY THE VEHICLE WILL HESITATE, AND ALMOST STOP RUNNING. THIS COULD RESULT VERY BADLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091722September 9, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHILE FILLING UP THE FUEL TANK VALVE JOINT SEPARATED FROM GAS TANK, CAUSING GASOLINE TO POUR OUT. CONSUMER HAD VEHICLE TOWED TO THE DEALER FOR ANALYSIS, AND MECHANIC RECOMMENDED THAT THE FUEL BE REPLACED DUE TO A CRACK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083541August 20, 2004
SUSPENSION:FRONT
WHILE DRIVING AT ANY SPEED THE CONSUMER HEARD A RATTLING SOUND COMING FROM THE FRONT OF THE VEHICLE. THE DEALER EXAMINED THE VEHICLE AND FOUND THAT THE SWAY BAR LINK BROKE. *AK THE CONSUMER BELIEVES THIS IS A PREMATURE FAILURE AND THAT THE PART SHOULD BE RECALLED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089189August 18, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, INTERIOR LIGHTING
AUTOMATIC DOOR LOCKS STOPPED WORKING. THE INTERIOR LIGHTS WORKED INTERMITTENTLY WHEN DOOR OPENED. CONSUMER TOOK VEHICLE TO THE DEALER FOR REPAIRS, BUT THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081525July 30, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN THE CONSUMER DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE HAD NO ACCELERATION. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THEY INDICATED THAT VEHICLE WAS OPERATING AS DESIGNED BY THE MANUFACTURER. *AK WHEN THE VEHICLE PASSED ANOTHER, IT WOULD SOUND AS IF THE CLUTCH WAS OUT OF GEAR AND THE MOTOR WOULD RACE AND SLOW DOWN. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067300July 30, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHEN DRIVING OVER SOME DEBRIS IN THE ROAD, THE FUEL TANK RUPTURED. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082154July 16, 2004
VISIBILITY:WINDSHIELD
CONSUMER COMPLAINED ABOUT VISIBILITY PROBLEMS. THERE WAS A REFLECTION OF THE WINDSHIELD THAT IMPAIRED VISION WHILE DRIVING. CONSUMER SPOKE WITH THE DEALER, AND DEALER INDICATED HE DID NOT HAVE ANY PROBLEMS WITH IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081768July 13, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE ATTEMPTING TO STOP TRANSMISSION JUMPED AND SLIPPED INTERMITTENTLY. DEALER STATED THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081692July 12, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN THE WHEEL SPEED SENSORS GETS MOIST IT CAUSES THE ABS LIGHT TO STAY ON ,AND THE ABS BRAKES TO MALFUNCTION. THIS PROBLEM HAPPENSIX TIMES IN TWO YEARS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079039June 29, 2004
STEERING:RACK AND PINION
AFTER MAKING "CLUNKING NOISES FOR APPROXIMATELY 25,000 MILES MY STEERING RACK WORE OUT AT APPROXIMATELY 35,000 MILES. THE DEALER REPLACED IT UNDER 100% WARRANTY, AND NOW MY REPLACEMENT RACK ( A REMANUFACURED UNIT) STARTED MAKING THE SAME NOISES AFTER APPROXIMATELY 4,000 MILES. HEN THE RACK WAS REPLACED I WAS INFORMED THAT I MAY INCUR THE SAME PROBLEM WITH THE REPLACEMENT RACK AS CHRYSLER WAS HAVING A PROBLEM WITH THEIR STEERING RACKS. I COMPLAINED ABOUT THE NOISE AFTER I HAD EXCEEDED THE 3YR./36000 MILE WARRANTY. AS I MISTAKENLY THOUGHT I HAD A 12 MO./12,000 WARRANTY ON THE REPLACEMENT RACK. THE DEALER INFORMED ME THAT THE WARRANTY HAD EXPIRED ONCE I EXCEED THE 3/36,000 GUARANTY AND AFTER SPEAKING TO CHRYSLER CUSTOMER SERVICE IN DETROIT THE DEALER OFFERED ME A 50/50 GUARANTEE...I AM STILL IN COMMUNICATION W/THE DEALER AND AM WAITING TO FIND OUT WHAT THEIR DISTRICT MGR. DECIDED ABOUT A POSSIBLE 100% EPLACEMENT. IF THIS IS HAPPENING TO ME AND WHAT I HEARD ABOUT THIS BEING A MORE WIDESPREAD PROBLEM IS TRUE, I FELT I SHOULD BRING THIS TO YOUR ATTENTION. PLEASE NOTE THAT I AM A FORMER NEW YORK STATE LICENSED AUTOMOTIVE DAMAGE ADJUSTER/INVESTIGATOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073884May 19, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
WHILE DRIVING AT ANY SPEED CONSUMER HEARD A LOUD NOISE COMING FROM THE ENGINE COMPARTMENT, VEHICLE WAS TAKEN TO THE DEALERSHIP, AND TECHNICIAN DETERMINED THAT SOUND WAS COMING FROM THE ALTERNATOR WHICH WAS NORMAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072784May 17, 2004
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
I PURCHASED MY DODGE GRAND CARAVAN IN NOVEMBER 2002 AND SINCE THEN I HAVE HAD TO HAVE THE ABS SENSOR REPLACED ON THE RIGHT REAR WHEEL SIX TIMES. DESPITE THE CONTINUOUS PROBLEM THE DEALERSHIP SERVICE DEPARTMENT HAS STATED THAT THERE CAN BE NO UNDERLYING CAUSE FOR THIS FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067143April 8, 2004
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
CONSUMER LOSS ALL LIGHTING AND HORN WHEN THE BATTERY DIED. *PH DEALER PULLED THE FUSE OUT, BUT BATTERY DIED EVERY TWO DAYS AND VEHICLE HAS NO HORN FOR 6 WEEKS. CONSUMER ALSO LOST ALL LIGHTS AT NIGHT WHILE DRIVING AT 40 MPH. LIGHTS BELLS WAS FIXED BY DEALER BUT STILL NO REMEDY WITH THE BATTERY. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066961April 7, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2003 DODGE GRAND CARAVAN SE SUDDENLY STOPPED DUE TO A MECHANICAL PROBLEM REGARDING THE FUEL PUMP AND FUEL SENSOR. (NAR) *PH *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064254March 31, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
AT SLOW ACCELERATIONS VEHICLE SHUDDERS/HESITATES TO SHIFT. WHEN DOWNSHIFTING IT "BUMPS" DOWN. AT 35-40 MPH ENGINE RACES WITHOUT ACCELERATING. DEALER SAYS CLUTCH PLATES NEED 5-10,000 MILES TO BREAK IN AFTER TRANSMISSION WAS REBUILT AT 2,400 MILES. VEHICLE STILL NOT SHIFTING CORRECTLY AFTER MANY SERVICE ATTEMPTS AND 11,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan