Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#544505March 22, 1999
STRUCTURE:BODY:DOOR, POWER TRAIN:AUTOMATIC TRANSMISSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, EQUIPMENT:ELECTRICAL
LEFT AND RIGHT SIDE SLIDING DOORS DO NOT LATCH PROPERLY, RATTLE AND COME OFF THE TRACKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704740March 22, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704674March 20, 1999
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
I AM WRITING IN RESPONSE TO AN ARTICLE IN THE ST.PAUL PIONEER PRESS PAGE 9A DATED 4/20/99. IT IS ABOUT THE NHTSA INVESTIGATION OF DAIMLERCHYSLER GM AND GAS TANKS LEAKING. IN DECEMBER OF 1998 I EXPERIENCED A SIMILAR SITUATION. AS I WAS DRIVING THE GAS LINE APPARENTLY BECAME DISCONNECTED FROM THE TANK AND ALL THE GAS DRAINED OUT OF MY VAN. THIS HAPPENED AS I WAS DRIVING DOWN A HIGHWAY. BY THE TIME I GOT TO MY DESTINATION A FULL TANK OF GAS HAD DRAINED OUT OF MY CAR. THIS WAS THE THIRD TIME WE REPORTED FUEL LEAKAGE TO THE DEALER. I AM VERY INTERESTED IN KNOWING IF THIS IS A PROBLEM WITH THE DODGE MINIVANS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704675March 20, 1999
FUEL SYSTEM, GASOLINE:DELIVERY
FUEL TANK DRIPPED GAS WHEN FILLED TO TOP. TIRED OF TAKING CAR TO DEALER AND OUT OF WARRANTY ANYWAY, I RAN TANK EMPTY, DROPPED TANK AND FOUND LOOSE HOSE FITTING IN TOP OF TANK. FITTING WAS LOOSE. CLEANED IT UP AND USED SEALANT AND REINSTALLED. CONCERNED ABOUT THE FLIMSY WAY FITTING WAS FASTENED TO PLASTIC TANK. YOU COULD JUST YANK IT OUT WITHOUT MUCH EFFORT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#544435March 17, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, VISIBILITY:WINDSHIELD WIPER/WASHER, PARKING BRAKE, PARKING BRAKE:CONVENTIONAL:MECHANICAL, INTERIOR LIGHTING, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, ENGINE AND ENGINE COOLING:COOLING SYSTEM, SEATS, STRUCTURE:BODY:DOOR, STRUCTURE:BODY
TRANSMISSION FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704587March 17, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, STRUCTURE:BODY:DOOR
DEALER CLAIMS GASKET WAS NOT INSTALLED IN FUEL LINE. GASKET IS NOT AVAILABLE SEPARATELY, SO ENTIRE TANK ASSEMBLY MUST BE REPLACED. DEALER OPTED TO SQUIRT SEALER INTO LINE FOR REPAIR. DRIVER'S SIDE SLIDING DOOR RATTLES BADLY. DEALER ADJUSTED STRIKER, DOOR GOT WORSE. TECHNICIAN CLAIMS RATTLE IS NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704588March 17, 1999
PARKING BRAKE:CONVENTIONAL, FUEL SYSTEM, GASOLINE:DELIVERY, STRUCTURE:BODY:DOOR
EMERGENCY BRAKE DID NOT RELEASE RIGHT REAR WHEEL AFTER USE. WHEEL SKIDDED ABOUT 3 FEET WHEN DRIVER DECIDED TO BACK-UP TO ATTEMPT RELEASE. WHEEL RELEASED WITH A LOUD BANG. OWNER'S MANUAL DOES NOT LIST CAPACITIES FOR OIL, COOLANT ETC... CALLED CHRYSLER, THEY CLAIM CAPACITIES ARE ON BACK COVER OF MANUAL. CHRYSLER VERIFIED MANUAL REAR COVER IS BLANK. CHRYSLER TO COPY 1998 MANUAL BACK AND SEND TO CUSTOMER. CHRYSLER CLAIMS 1998 CAPACITIES ARE UNCHANGED FOR 1999.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704536March 16, 1999
STRUCTURE:BODY:DOOR
I HAVE A 1997 DODGE CARAVAN, VIN 1B4-GP54R6VB-209333. THE CAR IS EQUIPPED WITH POWER LOCKS. I HAVE THE REPAIR RECORD FROM ONE REAR DOOR LOCK THAT WAS REPLACED UNDER WARRANTY AT 21586 MILES, NOV 17, 1997. THE DEALER DESCRIBED: "LT SLIDING DOOR LATCH WILL NOT OPERATE, 11R/I DOOR PAD, R/R LOCK ACTUATOR" THE REPLACEMENT PART WAS DESCRIBED: "4675782MOTOR". I RECALL THE OTHER REAR DOOR LOCK FAILED IN JUNE 1997: SO BOTH WERE REPLACED UNDER WARRANTY. THE RIGHT DOOR HAS FAILED AGAIN, FIRST OBSERVED MARCH 16, 1999, MILEAGE 46402.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#544378March 15, 1999
SEAT BELTS:FRONT:ANCHORAGE, SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DESIGN OF SEAT BELT ASSEMBLY CAUSES BELT BUCKLES TO BECOME DISLODGED WHEN VEHICLE HITS ROUGH ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#544392March 15, 1999
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
ONE OF THE TWO LIFTTGATE SUPPORT STRUT ANCHORS SHEARDED OFF CAUSING THE LIFTGATE TO FALL, COMPONENTS NOT REPAIRED UNDER RECALL DUE TO VIN.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#704476March 15, 1999
PARKING BRAKE:CONVENTIONAL
THE PARKING BRAKE WILL NOT SET (LOCK IN PLACE). THE TEETH ON THE GEAR ARE SO SMALL THE CATCH WILL NO LONGER CATCH IN THE TEETH. THE CATCH APPARENTLY HAS WORN SLIGHTLY. THIS LEAVES AN INADEQUATE PROTRUSION ON THE CATCH TO LOCK INTO THE GEAR MECHANISM. THE DANGER IS THE POSSIBILITY OF THE VEHICLE LEAVING ITS PARKING SPACE. WE LIVE ON A HILL. WE ALSO PARK IN OTHER LESS THAN LEVEL PARKING SPACES. THIS VEHICLE NO LONGER HAS A PARKING BRAKE. THE DESIGN APPEARS INADEQUATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704412March 14, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
DEALER SAID USING 1 QT OIL/1,000 MILES IS NORMAL BUT IT IS NOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835639March 10, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VISIBILITY:WINDSHIELD WIPER/WASHER
WHILE DRIVING AT 25 MPH AND GOING DOWN A HILL, CONSUMER APPLIED THE BRAKES AND THEY WERE SMOKING, FORCING THE CONSUMER TO PULL OVER TO THE SIDE OF THE ROAD. ALSO, WINDSHIELD WIPERS WERE WORKING INTERMITTENTLY, AND DEALER COULD NOT DETERMINE THE CAUSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#782017March 10, 1999
PARKING BRAKE:CONVENTIONAL
THE CABLE AND RATCHET MECHANISM FAILURE CAUSED EMERGENCY BRAKES TO FAIL. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835533March 8, 1999
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING ABOUT 20 MPH DRIVER HEARD A NOISE COMING FROM UNDER THE VAN, AND ALMOST LOST CONTROL VAN. VAN BECAME VERY HARD TO STEER. WHEN DRIVER CHECKED UNDER THE VAN, IT WAS NOTICED THAT THE ROD THAT HOLDS THE TENSIONER PULLEY SNAPPED OFF. THE PROBLEM HAS NOT BEEN REPORTED TO THE DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704166March 8, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I BROUGHT TO THE ATTENTION OF THE LOCAL DODGE DEALER THAT THE ABS SYSTEM WAS RUNNING EXCESSIVELY, THEY CHECK IT OUT AND SAID THEY WASN'T ANYTHING ABNORMAL. ON 4-13-1995 MY BRAKES FAILED AND I BARELY AVOIDED A COLLISION. I BROUGH MY VEHICLE IN TO THE DEALER AND WAS INFORMED THAT 2 SWITCHES ON MY ABS SYSTEMS FAILED. IN JANUARY 1997 I RECEIVED RECALL 685 FROM CHRYSLER SAYING BRAKE FAILURE MAY OCCUR AND A SUBSTANTIAL INCRESE IN BRAKE PEDAL FORCE IS NEEDED TO STOP THE VEHICLE. THIS IS NOW THE PROBLEM WITH THE VEHICLE, BUT OF COURSE IT'S NOW PAST THE 100,000 MILES OF COVERAGE THAT CHRYSLER WOULD COVER THE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704142March 7, 1999
STRUCTURE:BODY:TAILGATE
WHILE UNLOADING GROCERIES, HATCH SUDDENLY SLAMMED SHUT DUE TO FAILURE (SHEAR) OF HATCHES RIGHT STRUT BODY ANCHOR. MY HEAD WAS GRAZED, BUT AM OK. PLASTIC TRIM BY ANCHOR DAMAGED. DOOR IS EXTREMELY HEAVY, AND WILL NOT OPEN WITHOUT STRUT ASSIST. A FAILURE OF THIS NATURE IS EXTREMELY DANGEROUS - WHAT IF THE DOOR (500LBS + ENERTIA) FELL ON US OR THE KIDS WHILE UNLOADING GROCERIES, OR SITTING ON GATE FOR TAILGATE PARTY/DRIVE-IN? FALLING WITH THE SPEED AND FORCE IT DID WOULD ACT LIKE A LEG/NECK/BONE CRUSHING GUILLOTINE. IT IS LUCKY THAT NO ONE WAS HURT, BUT SOMEDAY, SOME ONE WILL IF THIS WEAK DESIGN IS NOT CORRECTED. I SAY IT IS WEAK BECAUSE ANCHOR DIAMETER APPEARS TO BE 1/4" WHICH IS RIDICULOUS. 3/8" WOULD BE MINIMUM DIAMETER FOR PROPER DESIGN. PLEASE DO SOMETHING BEFORE SOMEONE GETS KILLED. SIGNED - BRIAN D. LUBELL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704092March 5, 1999
FUEL SYSTEM, GASOLINE:DELIVERY
THE BAKERSFIELD DODGE DEALER WAS CONTACTED BUT THEY DO NOT PROVIDE ANY REPAIR TO ANY VEHICLE THAT IS MADE BEFORE 1990
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704013March 4, 1999
AIR BAGS
THIS MAY NOT BE THE APPROPRIATE FORUM FOR THIS CONCERN, BUT I WAS UNABLE TO E-MAIL THE WEB MASTER. I RECENTLY READ THAT THE NHTSA CONDUCTED SOME SUV/VAN VS. CAR (ACCORD) CRASHES, WHICH YIELDED DISPROPORTIONATE DAMAGE IN THE CAR AND TROUBLING INFORMATION ABOUT THE PASSENGER AIRBAGS IN THE DODGE CARAVAN. RESULTS OF THE CRASH TEST, SUGGEST THAT DEPLOYMENT OF THE BAG IN THIS 35 MPH COLLISION WOULD LIKELY RESULT IN SERIOUS NECK INJURIES AND/OR DEATH. AS OWNERS OF A 1996 DODGE GRAND CARAVAN, WE WERE OBVIOUSLY TROUBLED BY THIS INFORMATION. I VISITED YOUR WEB SITE TODAY IN HOPES OF FINDING MORE INFORMATION ABOUT THIS RECENT CRASH TEST, BUT HAVE NOT BEEN SUCCESSFUL IN THIS ENDEAVOR. I'M INTERESTED IN READING THE RESULTS, IF THEY ARE AVAILABLE AND LEARNING HOW THE NHTSA AND/OR CHRYSLER PLAN TO ADDRESS THIS PROBLEM. WE ARE CURRENTLY IN THE FINAL MONTH OF OUR 3 YEAR WARRANTY PERIOD ON OUR VEHICLE AND I WONDER IF, BASED UPON THE RESULTS OF THIS CRASH TEST, I CAN CLAIM THAT THE BAG IS DEFECTIVE AND REQUEST EITHER REPLACEMENT WITH A NEW LOWER-POWERED BAG OR REPURCHASE OF THE VEHICLE. PLEASE ADVISE. THANK YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704023March 4, 1999
UNKNOWN OR OTHER, ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL
SOON AFTER PURCHASE AIRBAG LIGHT WOULD INTERMITTENLY COME ON, HOWEVER, MY HUSBAND HAD AN ACCIDENT IN NOVEMBER OF 98 AND THEY DID NOT DEPLOY AND HAVE REMAINED ON ALL THE TIME. ALSO, OUR HORN AND CRUISE QUIT WORKING AND STILL DOES NOT. WE DON'T KNOW IF IT WAS BECAUSE OF ACCIDENT OR BODY REPAIR. WE HAVE BEEN ATTEMPTING TO GET OUR CAR INS. CO. TO DO SOMETHING BUT TO DATE THEY STILL HAVEN'T.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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