Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#554472September 11, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ANTI-LOCK BRAKING SYSTEM FAILED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731056September 11, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SHIFTS FROM INTO NEUTRAL ITSELF WHILE DRIVING. MULTIPLE INCIDENTS, DEALER CLAIMS IGNORANCE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730886September 9, 2000
POWER TRAIN:MANUAL TRANSMISSION, TIRES
TIRE PROBLEM STARTED UPON RECEIVING NEW VEHICLE AND I FIRST REPORTED AT MILEAGE1,898 AND FOUND THERE WAS A TECHINICAL SERVICE BULLITEN FOR THE LOW SPEED TIRE WOBBLE (NUMBER 22-02-99 DATED 04-16-1999) AND HAD THE DEALERSHIP REPLACE THE TIRES AT MILEAGE 21,522. THE TRANSMISSION SHIFTED FROM OVER DRIVE TO SECOND GEAR WHILE CRUSING AT 55 MPH AND HAD TO HAVE THE VEHICLE TOWED BECAUSE THE TRAN WAS STUCK IN SECOND GEAR. THE INPUT SPEED SENSOR WAS REPLACED BUT HAS NOT CORRECTED THE IRRATIC SHIFTING THAT I HAVE BROUGHT THE VEHICLE BACK AND COMPLAINED ABOUT.( DOT NUMBER: TIRE SIZE: 215/65R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730733September 8, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
THE MOUNTING BOLT FOR THE SPRING TENSIONER OF THE SERPENTINE BELT SUDDENLY FAILED, RENDERING THE CAR INOPERABLE. LOOSE FAILED PARTS THEN DAMAGED AN AUXILIARY PULLEY IN ENGINE COMPARTMENT (POWER STEERING PUMP). INSPECTION OF FAILED BOLT SHOWS NO SIGN OF WEAR, CRACKS, WEAKENING, ETC. BOLT FAILURE WAS SUDDEN, UNEXPECTED, AND COMPLETE. I SUSPECT POOR QUALITY OF METAL IN BOLT'S COMPOSITION TO BE THE CAUSE OF FAILURE. REPAIRS HAVE BEEN COMPLETED BY DEALER WITH COST COMING OUT OF MY POCKET DESPITE EVIDENCE OF FAULTY MATERIAL AND MY APPEAL FOR REIMBURSEMENT TO DEALER AND CHRYSLER REGIONAL REPRESENTATIVE. REVIEWING CONSUMER COMPLAINTS LISTED ON NHTSA WEB SITE, I FIND NO LESS THAN A DOZEN IDENTICAL PROBLEMS DESCRIBED ON 1996 MODELS ALONE. THERE WERE NO INJURIES RESULTING FROM MY INCIDENT AND EFFECTS ON THE ENGINE AS A WHOLE REMAIN TO BE SEEN. FURTHERMORE, THE BOLT APPEARS TO BE MADE OF ALUMINUM (DESPITE ITS CRITICAL FUNCTION AND DELICATE LOCATION). I WOULD APPRECIATE ANY INFORMATION YOU CAN PROVIDE ME CONCERNING THIS SITUATION. HOPEFULLY, IF THERE IS A PROBLEM WITH THE MATERIAL, CHRYSLER WILL DO THE RIGHT THING BEFORE INJURIES/FATALITIES OCCUR AS A RESULT OF FAILURES OF THIS ENGINE COMPONENT. THE FAILED PART IS IN MY POSSESSION AND IS AVAILABLE FOR INSPECTION/TESTING IF YOU WISH. THANK YOU IN ADVANCE FOR YOUR TIME AND THE SERVICES YOU PROVIDE TO CONSUMERS. CHUCK TOLAND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730737September 8, 2000
STRUCTURE
FIVE DAYS IN DEALER'S BODY SHOP AND ONE DAY IN SERVICE SHOP, UNABLE TO STOP THE WATER LEAK INTO FRONT DRIVER-SIDE CABIN. THE WATER LEAKS INTO VEHICLE WHEN IT RAINS. VEHICLE IS ALWAYS PARKED WHEN WATER COMES INTO CABIN. IT COMES IN WITH HEAVY OR LIGHT RAINS. BODY SHOP MANAGER REMEMBERS TWO OTHER VEHICLES WITH WATER LEAK PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730817September 8, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM
I WAS DRIVING DOWN THE ROAD WHEN I HEARD A LOUD POP AND NOT MORE THAN TEN SECONDS LATER I LOST ALL POWER STEERING. I BARELY MANAGED TO STEER MY VAN INTO A PARKING LOT ON MY RIGHT. OURISMAN DODGE DEALERSHIP IN VIRGINIA STATES THAT THE SERPENTINE BELT TENSIONER WAS BROKEN AND SERPENTINE BELT BORKEN. ALSO FOUND POWER STEERING PUMP PULLY BROKEN. THEY REMOVED POWER STEERING PUMP AND REPLACED THE PULLY. INSTALLED NEW SERPENTINE BELT AND TENSIONER. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730819September 8, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
OEM PART WORN WHILE IN CONTACT WITH COMPRESSOR; CREATING LEAK OF REFRIGERANT. COST OF PART 75$ PLUS NEW REFRIGERANT AND LABOR (ROUGHLY 300$). REPLACEMENT PART FROM OEM MANUFACTURER HAS BEEN REDESIGNED TO PREVENT RUBBING AGAINST COMPRESSOR. DODGE (DAIMLER-CHRYSLER) HAS BEEN AWARE OF THE PROBLEM (AS EVIDENCED BY THE REDESIGNED PART), BUT HAS NOT PUBLISHED ANY TECHNICAL BULLETINS OR GENERAL RECALLS FOR THIS PART. THE FAILURE OF THIS PART IS A GUARANTEED LOSS OF AIR CONDITIONING REFRIGERANT (R-134 ON NEWER MODELS, R-12 ON THE OLDER MODELS). THIS IS AN EXPENSIVE REPAIR FOR MOST DRIVERS, AND IS EASILY RECTIFIED WITH THE REDESIGNED PART, WITHOUT LOSS OF ENVIRONMENTALLY DAMAGING REFRIGERANTS. OBVIOUSLY, I WOULD LIKE TO BE REIMBURSED FOR COST OF THE REPAIRS I PAID OUT OF POCKET, BUT IT WOULD BE NICE IF THIS WAS ADDRESSED FOR MILLIONS OF CHRYSLER/DODGE/PLYMOUTH MINI-VAN OWNERS. SINCERELY, MICHAEL M. MILLAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869857September 7, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
PREMATURE WEAR OF BRAKE ROTORS. WHEN BRAKES WERE APPLIED BRAKES THEY WOULD GRIND. DEALER HAS REPLACED THE ROTORS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869941September 7, 2000
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FRONT SUSPENSION SPRINGS ARE VERY WEAK. SUSPENSIONS WOULD BOTTOM OUT LIKE METAL TO METAL WHEN GOING OVER BUMPS OR CRACKS. SHOCKS WERE REPLACED DUE TO THE PROBLEM WITH SUSPENSION SPRINGS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730383September 6, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AUTOMATIC TRANSMISSION
MCKENZIE MOTORS CHARGED $1500 FOR THE TRANSMISSION REPLACEMENT. HAVE NOT YET HAD ABS SYSTEM REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730394September 6, 2000
FUEL SYSTEM, GASOLINE:DELIVERY
RECENTLY A PLASTIC BAG GOT CAUGHT UNDER MY VAN WHEN I WAS DRIVING 30 MPH. NO SAFETY DEFECT MENTIONED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869557September 5, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER HAS TAKEN VEHICLE TO DEALER 3-4 TIMES. ORIGINAL OWNER SHOWED THAT RECALLS WERE TAKEN CARE OF. CONSUMER HAS HAD OTHER DEALER TO VERIFY THAT WORK WAS DONE RIGHT. FUEL TANK LEAKED & HAD A ODOR THAT CAME FROM IT. PROBLEM WAS INTERMITTENT. A MECHANIC WAS GOING TO CHANGE PURGED CANISTER TO RECTIFY THE PROBLEM. MANUFACTURER BELIEVED THAT COULD BE THE PROBLEM. PREVIOUS OWNER COULD HAVE OVER FILLED THE TANK WHICH COULD HAVE BEEN THE REASON.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869592September 5, 2000
TIRES:TREAD/BELT
AFTER SEEING INFORMATION ON TIRE RECALL. CONSUMER THEN CHECKED HIS VEHICLE TIRES FOUND CRACKS AND TIRES SPLIT. FIRESTONE FR360 205/75 R14. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730110September 4, 2000
SERVICE BRAKES, AIR:ANTILOCK
I READ AN ARTICLE REGARDING SCHOOL BUSES HAVING PROBLEMS WITH THEIR BRAKES, THE SAME IS HAPPENING WITH MY 94 DODGE CARAVAN LE 3.3 WHEN THE VEHICLE IS MOVING SLOWLY USUALLY LESS THAN 20MPH AND I GO TO BRAKE , THEY TEMPORARILY LOSE THEIR BRAKING ABILITY FOR A FEW SECONDS AS IF THE ABS KICKS IN FOR A FEW SECONDS ON ITS OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869431September 4, 2000
AIR BAGS:FRONTAL
REPORTING VEHICLE WAS INVOLVED IN A FRONTAIL COLLISION OF A IMPACT OF 35-45 MPH DURING BRAKING, AND BOTH AIR BAG DID NOT DEPLOYED.DEALER/MFR'S NOTIFIED. PLEASE PROVIDE ANY FURTHER DETAILS:
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729840September 1, 2000
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
I WAS CHANGING A FLAT TIRE. THIS IS THE FIRST TIME THE JACK HAS BEEN USED SINCE THE VEHICLE WAS PURCHASED. JUST AS I WAS ABOUT TO PUT THE SPARE TIRE ON, THE JACK TWISTED AND COLLAPSED. THE VEHICLE LURCHED SLIGHTLY. THE SURFACE THE VEHICLE RESTED ON WAS PERFECTLY FLAT SO THE VEHICLE DID NOT MOVE FORWARD OR BACKWARD. I BELIEVE THAT THERE WAS A STRESS DEFECT IN THE JACK. I HAD TO BORROW THE JACK FROM MY BUICK TO COMPLETE THE TIRE CHANGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729920September 1, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
LIKE 1,000 OF OTHERS, OUR ENGINE CUTS OUT ANY ANY SPEED CAUSES LOSE OF STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729924September 1, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
BELT TENSIONER BOLT SNAPPED OFF. THROWING OF BELT, BREAKING ANOTHER PULLY. HAPPENED TO MANY OTHER PEOPLE TOO. RECALL TIME DODGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869280August 31, 2000
ELECTRICAL SYSTEM:IGNITION
VEHICLE WILL NOT START KEY WILL NOT TURN IN THE IGNITION TO START. DEALER WILL BE CONTACTED. 8AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900668August 30, 2000
ELECTRICAL SYSTEM
VEHICLE EXPERIENCED AN ELECTRICAL FIRE, CLAIM 43-R510-326. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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