Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#734848October 21, 2000
STRUCTURE:BODY:DOOR
FAILURE OF THE DOOR FRAME AT THE HINGE POINT FOR BOTH DRIVER AND PASSANGER SIDE FRONT DOORS CAUSING THEM TO SAG AND SCRAPE ON THE DOOR LOCK POST, PASSENGER SIDE DOOR ALSO RUBS ON THE FRONT FENDER. RIGHT SIDE DOOR REPAIRED AT LOCAL BODY SHOP 1 YEAR AGO BY WELDING EXTRA STRUCTURAL BACKING BEHIND THE DOOR HINGE MATING AREA AND THEN WELDING HING TO FRAME AND EXTRA BACKING (DOOR LOCKS HAD TO BE REPLACED DUE TO DOOR SAG INTERFERANCE). LEFT SIDE NOT REPAIRED TO DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873535October 21, 2000
ELECTRICAL SYSTEM:IGNITION, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AT 48,000 MILES VEHICLE BEEN EXPERIENCING ONGOING / INTERMITTENT PROBLEM WITH ENGINE STALLING WHILE DRIVING OR AT A STOP POSITION. BEEN IN DEALER SHOP ON FIVE OCCASIONS, AND DEALER WAS UNABLE TO DUPLICATE THE PROBLEM.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556321October 20, 2000
FUEL SYSTEM, GASOLINE:DELIVERY
FUEL RAIL DEVELOPED A LEAK AT PIVOT JOINT BETWEEN ONE SIDE PORTION OF RAIL AND CENTER CONNECTING SECTION. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873524October 20, 2000
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY
REAR DRIVER'S SIDE LEAF SPRING BROKE. THERE WAS NOT ANY PRIOR WARNING. ALSO, REAR PASSENGER'S SIDE LEAF SPRING BROKE ON OCT 14, 2000. IN BOTH INSTANCES, SPRING BROKE AT THE BAND THAT GOES AROUND BOTH LEAVES TO HOLD TOGETHER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734765October 19, 2000
TIRES
THIS IS THE SECOND VEHICLE THAT HAS HAD A BLOW OUT WITH THE BRIDGESTONE TURANZA P215/65 R15 95T. I CALLED A LOCAL BRIDGESTONE-FIRESTONE DEALER AND ALL THEY SAID WAS THAT IT WASN'T ON THE LIST. THE FIRST VEHICLE WAS A 1997 DODGE INTREPID VIN 2B3HD46T8VH508561 AND IT HAD THE PASSENGER FRONT TIRE BLOW. IT DID $1940. WORTH OF DAMAGE. ALL I'M ASKING IS SINCE IT ISN'T ON THE "LIST" MAYBE IT SHOULD BE. THE TOP OF THE TIRE SEPERATED COMPLETELY AND DAMAGED THE FRONT QUARTER PANEL ALONG WITH THE BUMPER, ETC. LUCKILY THERE WERE NO INJURIES OR FATALITIES. I HAVE SINCE GONE WITH A DIFFERENT TIRE AND NOT BRIDGESTONE-FIRESTONE. (DOT NUMBER: DNC508 ? TIRESIZE: P215/65 R1)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734740October 19, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, AIR BAGS, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I STILL HAD OTHER COMPNENTS REPLACED IN MY VEHICLE, BUT YOU DID NOT HAVE ENOUGH ROOM FOR ALL MY INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873235October 18, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
WHILE DRIVING AT ANY RATE OF SPEED VEHICLE WILL COMPLETELY SHUTDOWN WITHOUT WARNING DUE TO A MALFUNCTION WITHIN THE TORQUE CONVERTER. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734560October 17, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
AT 60 MILES PER HOUR ON THE HIGHWAY, WE NOTICE BURNING SMELL FROM OUTSIDE, AND NEARBY DRIVERS WAVE AND YELL THAT REAR END IS ON FIRE, WHEN ATTEMPTING TO SLOW DOWN THE BRAKE PEDAL GOES TO THE FLOOR, AN I PROCEDDED THROUGH A RED LIGHT IN A BUSY INTERSECTION-MILES FROM HOME. RIGHT REAR BRAKE WAS NOT ON FIRE BUT SMOKING SEVERLY, AFTER 15 MINUTES ON THE SID OF THE ROAD BRAKE PEDAL RETURNED, DEALERSHIP REPORTS THAT REAR BRAKE SHOES ARE BURNED AND CRACKED BUT FIND NO OTHER PROBLEM, THIS IS THE SECOND TIME IN THE DEALERSHIP AND THIRD SET OF REAR BRAKES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734583October 17, 2000
SUSPENSION:FRONT
I WILL BE CONTACTING CHRYSLER. REFER TO 97V201000 CAMPAIGN REPORT FROM NHTSA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734497October 17, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
CATASTROPHIC FAILURE OF DRIVEBELT TENSIONER CAUSED INSTANT LOSS OF CONTROL OF VEHICLE BY FAILURE TO DRIVE EITHER POWER STEERING OR THE ALTERNATOR. THIS CAUSED INSTANT AND TOTAL LOSS OF HYDRAULIC POWER TO THE STEERING AND LOSS OF ELECTRICAL POWER TO THE LIGHTS. THE ELECTRICAL POWER DID COME BACK UP BUT ONLY SUFFICIENT TO GIVE LESS THAN HALF THE NORMAL ILLUMINATION TO THE HEADLIGHTS AS BOTH AIRCONDITIONERS WERE OPERATIING AS WERE THE LIGHTS AND WIPERS. THE INCIDENT HAPPENED ON A TWISTING WET ROAD IN THE EVERGLADES WITH A CANAL ON THE OUTSIDE OF AN APPROACHING BEND IN THE ROAD. SUDDEN LOSS OF POWER STEERING REQUIRED A SUPERHUMAN EFFORT TO KEEP THE VEHICLE ON THE ROAD AND PREVENT WHAT WOULD HAVE BEEN A TRAGIC FINALE HAD THE MINIVAN GONE INTO THE CANAL WITH ITS 3 ADULTS & 4 CHILDREN. DISCUSSION WITH TWO CHRYSLER DEALERS AS WELL AS SEVERAL TOW TRUCK DRIVERS INDICATES THAT THIS IS A VERY FREQUENT CAUSE OF ACCIDENTS. ONE DEALER SAID THEY HAVE TO REPLACE ONE OF THESE TENSIONERS EVERY DAY BUT IT SEEMS TO TAKE 36 OR MORE MONTHS FOR THE DEFECT TO SHOW UP HENCE IT DOES NOT APPEAR ON CHRYSLERS' WARRANTY LIST OF FREQUENT FAILURES ALTHOUGH CHRYSLER MUST BE AWARE OF THE PROBLEM DUE TO THE INORDINATE NUMBER OF REPLACEMENT TENSIONERS THEY HAVE TO SHIP TO THEIR DEALERS. MECHANICAL INSPECTION OF THE PART SHOWS NOT ONLY POOR DESIGN BUT ALSO, IN MY CASE, DEFECTIVE MANUFACTURING OF THE HIGH TENSILE BOLT USED TO ATTACHE THE TENSIONER TO THE ENGINE. WHEN THE TENSIONER BREAKS OF OFF IT ALLOWS THE DRIVE BELT TO DETACH FROM THE PULLEYS IT IS DRIVING WHICH INCLUDE THE POWER STEERING, AIRCONDITIONING COMPRESSOR, WATER PUMP AND ALTERNATOR THE FIRST AND LAST OF WHICH ARE CRITICAL TO VEHICLE CONTROL. FURTHER RESEARCH INDICATES THAT THIS PROBLEM IN CHRYSLER MINIVANS APPEARS TO BE CONFINED TO 3.8 AND 3.3 LITER ENGINES. DEFECTIVE PART WAS MADE IN CANADA.TOW TRUCK DRIVERS TOLD US THAT IF THEY HAVE TO PICK UP A CHRYSLER MINIVAN, 4 TIMES OUT OF 5 IT IS FOR A BROKEN DRIVEBELT TENSIONER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873154October 17, 2000
SEAT BELTS:FRONT:WEBBING
REAR SEAT SHOULDER BELTS HAVE BROKEN AWAY FROM ITS HOUSING MOUNT. THIS OCCURRED AFTER THE SHOULDER STRAPS WERE USED WITH CAR SEATS. DELAER HAS BEEN CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873195October 17, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER WAS TRAVELING ABOUT 35MPH ON HIGHWAY AND WENT TO APPLY BRAKES AND THERE WAS A LOUD STREAKING NOISE. HE TOOK VEHICLE TO THE DEALERSHIP. MECHANIC TOLD HIM THAT BRAKES AND ROTORS WERE BAD. DEALERSHIP REPLACED THE BRAKES.*AK THE CUSTOMER STATES THAT RECALL ON ROTORS AND BRAKES IS OVER DUE BECAUSE THE PROBLEM HAD EXISTED AND THE MANUFACTURER IS AWARE OF IT SINCE 1996. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734420October 16, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MAJOR PROBLEMS FOLLOWED MONTHS AFTER ENGINE REPLACED. WHILE TRAVELLING ON MAJOR HIGHWAYS, SUDDENLY ENGINE SPUTTERS, LOSES POWER, STALLS. THIS HAS HAPPENED TOO FREQUENTLY - ON DANGEROUS HIGHWAYS - RT. 1 IN FLORIDA KEYS, RTS. 20 AND 26 IN NC AND SC. ALSO OCCURRED IN VERY DANGEROUS INTERSECTIONS IN ASHEVILLE, NC AND MYRTLE BEACH, SC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734437October 16, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THIS IS A DAMEGED TRUCK SINCE THE BEGINNING, IS A FAILURE TRUCK, I DONT WANT IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734377October 15, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TRANSMISSION IS LOCKED UP. VEHICLE WOULD NOT EVEN ROLL WHEN PLACED INTO NEUTRAL. VEHICLE TOWED TO DEALER. SERVICE DEPARTMENT STATED THE TRANSMISSION DIFFERENTIAL CAME APART CAUSING THE TRANY TO BECOME LOCKED UP. TRANSMISSION WOULDN'T MOVE IN ANY GEAR AND IT WOULD MAKE A GRINDING NOISE WHEN THE VEHICLE WAS STARTED UP AN PUT INTO A GEAR. REPLACED THE TRANSMISSION AND FLUSHED THE COOLER. SERVICE DEPARTMENT STATED WITH A 3 SPEED TRANSMISSION THERE IS NO TRANSMISSION COMPUTER TO RUN DIAGNOSTICS ON IT - THIS WAS A MECHANICAL FAILURE. COST TO REPLACE TRANSMISSION WITH A FACTORY REMANUFACTURED TRANSMISSION $1600.54. AIR CONDITIONING UNIT FAILED. SERVICE DEPARTMENT STATED THE EVAPORATOR HAD CORRODED AND COST TO REPLACE APPROX. $740.00. HAVE NOT REPLACED THE EVAPORATOR YET (GOING INTO COOLER WEATHER).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555996October 12, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, POWER TRAIN:AUTOMATIC TRANSMISSION
BRAKE PADS AND ROTORS FAILED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872812October 12, 2000
AIR BAGS
PE96-051, AIRBAG LIGHT STAYS ON ALL THE TIME WHICH COULD MEAN FAILURE OF THE AIRBAG. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872860October 12, 2000
SEATS:FRONT ASSEMBLY:RECLINER
EHICLE WAS INVOLVED IN A REAR IMPACT ABOUT 50 MPH WHICH CAUSED DRIVER'S SEATBACK TO COLLAPSE, AND DRIVER FELL BACKWARDS. THIS MAY HAVE CAUSED INJURIES. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#733990October 11, 2000
STEERING:LINKAGES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872744October 11, 2000
CHILD SEAT:TETHER: STRAP/WEBBING
DAY CARES VEHICLE USED TO TRANSPORT CHILDREN HAS A INTEGRAL CHILD SEAT. HARNESS STRAP TIGHTENS UP & IS VERY HARD TO RELEASE. IT APPEARS TO BE A SAFETY HAZARD. IN THE EVENT OF AN ACCIDENT, IT COULD BE TIME CONSUMING & DANGEROUS TO THE CHILD TRYING TO GET THEM OUT. DEALER HASN'T RESPONDED TO THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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