Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#8010726May 30, 2002
AIR BAGS, STEERING: STEERING WHEEL/HANDLE BAR, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:HORN
EA 01 007 AIR BAG CLOCKSPRING: CONSUMER STATES THE AIR BAG LIGHT REMAINS ON WHILE DRIVING, ALSO THE HORN AND THE CRUISE CONTROL WORKS INTERMITTENTLY WHEN TURNING TO THE RIGHT. THE DEALER NOTIFIED. *JB DEALER STATED IT COULD BE A BAD WIRE INT HE STEERING COLUMN OR THE CLOCK SPRING, BUT COULD NOT DETERMINE PROBLEM UNLESS STEERING WHEEL IS TAKEN APART. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762455May 30, 2002
AIR BAGS:SIDE/WINDOW, ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL
THE CLOCKSPRING FAILURE CAUSED SEVERAL COMPONENTS TO STOP FUNCTIONING INCLUDING THE DRIVER SIDE AIRBAG, HORN AND CRUISE CONTROL. I UNDERSTAND THIS IS A FAIRLY COMMON PROBLEM AMONG DODGE VEHICLES AND AM UPSET THAT THEY FIRST CHARGE A SIZABLE DIAGNOSTIC FEE ONLY TO DETERMINE THAT THIS COMMON PROBLEM HAS OCCURRED RATHER THAN OFFERING A FREE PART REPLACEMENT WHICH WOULD RENDER THE DIAGNOSTIC UNCESSARY. THE AIR BAG AND HORN SHOULD BE CONSIDERED BY DODGE TO BE SAFETY COMPONENTS AND IF THIS CLOCKSPRING ASSEMBLY IS A COMMONLY DEFECTIVE PART, IT SHOULD BE REPLACED AS PART OF A RECALL PROGRAM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010581May 28, 2002
AIR BAGS, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:HORN
AIR BAG SENSOR LIGHT CAME ON AND STAYED ON ALL DAY, INDICATING A MALFUNCTION OF AIR BAGS/ HORN, AND CRUISE CONTROL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762267May 25, 2002
STEERING:RACK AND PINION
I AM SURE THAT THIS IS A SAFETY PROBLEM BUT I AM UNSURE IF ANYTHING WILL BE DONE. IN THE MINIVAN THERE IS NO NEED TO STEP ON BRAKES WHILE CHANGING FROM DRIVE TO PARK OR REVERSE ETC. IT COULD EVEN BE DONE WHILE MOVING! I DO FEEL THAT THIS COULD BE A HAZARD AS WELL AS A LIABILITY. PLEASE EMAIL ME WITH YOUR SUGGESTIONS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762277May 25, 2002
AIR BAGS, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:HORN
AIRBAG LIGHT ILLUMINATED; HORN INOPERATIVE; CRUIZE CONTROL INOPERATIVE. DEALER REPLACED THE "CLOCKSPRING" ($297). TURNS OUT EVERY '96 CARAVAN OWNER I KNOW HAS HAD THIS FAIL, AND I DIDN'T EVEN KNOW THE HORN WOULDN'T HAVE WORKED IF I'D NEEDED IT UNTIL THE DEALER POINTED IT OUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010489May 24, 2002
STEERING:LINKAGES:ROD:RELAY:CONNECTING
WHEN AT 65MPH THE ROD WAS SCRAPPING TIRE AND COULD CAUSE AN ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762207May 23, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
BELTS HAVE BEEN BRAKING AFTER ~ 18000-20000 MILES. DODGE DOES NOT SEEM TO CARE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762210May 23, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
SEPERTINE BELT AND TENSIONER MAKE A CONSTANT SQUEAKING NOISE. THE BELT CAME OFF WHILE TRAVELING ON A RAINY DAY THROUGH A SMALL PUDDLE OF WATER. WHEN IT CAME OFF, I LOST POWER STEERING BUT WAS ABLE TO MUSCLE IT OVER TO THE SIDE OF THE ROAD. MY WIFE WOULD NOT HAVE BEEN AS LUCKY. IT WAS REPLACED (UNDER WARRANTY) IN 1999. IT IS NOW THIRTY THOUSAND MILES LATER AND IT HAS BEEN SQUEAKING OFF AND ON AGAIN FOR QUITE SOME TIME. THE DEALER DOES NOT WANT TO REPLACE IT AGAIN UNDER WARRANTY SINCE THE LAST ONE LASTED FOR 12 MONTHS OR 12,000 MILES. I HAVE A FRIEND THAT HAD HIS BELT AND TENSIONER REPLACED 8 TIMES BEFORE HAVING DODGE BUY THE VAN BACK. IT IS A PROBLEM, SO PLEASE LOOK INTO MAKING DODGE RECALL THE FAULTY PARTS. THANK YOU.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010359May 23, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER STATES THAT THE VEHICLE VIBRATES AND PULLS TO THE RIGHT WHEN THE BRAKES ARE APPLIED.THE FRONT ROTORS NEED TO BE TURNED OR REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010389May 23, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES THAT AT VARIOUS SPEEDS THE VEHICLE STALLS OUT. THE DEALER HAS INSPECTED THE VEHICLE SEVERAL TIMES AND COULD NOT DUPLICATE THE PROBLEM.*JB BATTERY, BATTERY CABLE, ALARM SYSTEM, STARTER AND CRANKSENSOR HAVE BEEN REPLACED. HOWEVER PROBLEM STILL EXISTS. DEALER STATES COMPUTER POSSIBLY CAUSING STALLING. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010306May 22, 2002
STEERING: STEERING WHEEL/HANDLE BAR
RECALL 00-V-305; STEERING WHEEL ARMATURE STAMPING CRACKED AND SEPARATED FROM CENTER HUB ATTACHMENT. ALSO, WHEEL NUTS ON BOTH FRONT SIDES ARE SNAPPED. THIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN. *AK *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010251May 21, 2002
STRUCTURE:BODY:DOOR
BOTH POWER SLIDING DOORS WILL NOT STOP WHEN CONSUMER PUTS HAND IN PATH OF DOOR AT BOTTOM, IT SHUTS AUTOMATICALLY. DEALER ADMITTED THEY ARE MADE THIS WAY. *AK THE SLOT AT THE BOTTOM OF THE SLIDING DOOR WAS WIDE AND COULD CATCH HAND OR FOOT OF PASSENGER. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010275May 21, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
FUEL INJECTOR IS LEAKING GAS ONTO EXHAUST MANIFOLD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010077May 20, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE TRYING TO START VEHICLE CONSUMER HEARD A LOUD GRINDING NOISE, AND THEN A LOUD POP. WHEN TRYING TO DRIVE OFF CONSUMER DID NOT HAVE ANY WAY TO CONTROL VEHICLE. CONTACTED DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762031May 18, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010063May 17, 2002
FUEL SYSTEM, GASOLINE:DELIVERY
FUEL RAIL LINE IS LEAKING FLUID, AND COULD CAUSE A FIRE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009924May 15, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
VEHICLE HAS A HOLE ON TOP OF GAS TANK, AND TANK IS LEAKING GASOLINE. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009950May 15, 2002
AIR BAGS
AIR BAG LIGHTS HAVE COME ON, AND CONSUMER DOES NOT KNOW WHY. HE CALLED DEALER, AND WAS TOLD THEY NEEDED TO INSPECT VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761869May 14, 2002
ELECTRICAL SYSTEM:HORN, AIR BAGS
AIR BAG WARNING LIGHT ON DASH COMES ON & GOES OFF INTERMITTENTLY,HORN DOES NOT ALWAYS WORK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761884May 14, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
MY HUSBAND WOULD BE DRIVING AND OUT OF NOWHERE THE VEHICLE SHUTS OFF. EVERYTHING ON THE DASH WENT OUT. ABOUT 2 TO 3 SECONDS LATER IT CAME BACK ON BUT BARELY WORKING. THE CAR BEHIND US ALMOST HIT US. WHEN THE CAR RE-STARTED THE DASH LIGHTS WERE FLICKERING AND THE INSTRUMENTS WERE NOT READING RIGHT. ONTOP OF THAT WE COULD NOT TURN THE AIR OR RADIO OR ANYTHING ELSE BECAUSE IT MADE THE PROBLEM WORSE. PRIOR TO THIS IT HAPPEN TO MY HUSBAND TWICE ON THE SAME DAY. IN MARCH WE TOOK IT TO THE DEALERSHIP AND TOLD THEM THE PROBLEM WE HAVE BEEN HAVING ON TOP OF OTHER ISSUES. WE ONLY HAD THIS MINI VAN FOR A YEAR AND WE ALREADY HAD TO REPAIR THE AIR CONDITIONER 2X , FUEL PUMP BECAUSE IT WAS LEAKING, THE FIRST TIME THEY COULD NOT FIND THE PROMBEM AND SAID IT WAS AN OVERFILL OF GAS, SECOND TIME THEY FOUND THE PROBLEM AND FIXED IT. ALSO OUT OF POCKET FOR BRAKES, AND ROTOR. WE WERE HOPING FOR SOME KIND OF EXCHANGE FOR THIS. DURING THE YEAR WE HAD THIS MINI VAN THE DEALERSHIP CHANGE HANDS AGAIN. NOW THE CURRENT OWNER IS GETTING COMPLAINTS FROM CUSTOMERS WHO PURCHASE A VEHICLE FROM THERE LAST YEAR, PER OUR CONVERSATION WITH THE SALES MANAGER. THEY HAD TO RE-RUN OUR CREDIT AND TAKE ALL OUR PERSONAL INFORMATION ALL OVER AGAIN. NEXT MORNING I WAS TOLD THAT THE BANK /LENDER WANTS $2500.00 UPFRONT AS GOOD FAITH, BECAUSE WE STILL OWE ON THE VEHICLE. LIKE I SAID EARLIER THE CAR IS FINACE FOR 5 YEARS. ALSO THE PART THAT IS NEEDED COST ANYWHERE BETWEEN $385 TO 209 APPROX. AND LABOR $300.00 OR SO. SO WE WOULD BE PAYING CLOSE TO $685 OR MORE. ALSO THIS PART IS NOT UNDER WARRANTY NOR UNDER EXTENDED WARRANTY. I CAN NOT UNDERSTAND THAT SINCE IT IS AN ELECTRICAL COMPONET. IF ANYONE CAN HELP PLEASE, WE REALLY WOULD LIKE TO GET RID IF IT OR SOMEHOW GET IT FIX.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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