Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#765510August 11, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER
LEAK AIR COND SYM CAUSED 5 MO. AND 2 YR CHILD TO BECOME SICK FROM R134 BLOW IN FACE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567054August 9, 2002
ELECTRICAL SYSTEM:IGNITION:MODULE, SUSPENSION:REAR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, INTERIOR LIGHTING, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, STEERING:COLUMN, POWER TRAIN:MANUAL TRANSMISSION, POWER TRAIN:MANUAL TRANSMISSION:COLUMN SHIFT ASSEMBLY, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC., STRUCTURE:BODY:DOOR
THE VEHICLE HAS EXPERIENCED COMPUTER PROBLEMS WHICH HAVE CAUSED THE VEHICLE TO STOP WHILE BEING DRIVEN. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765407August 9, 2002
AIR BAGS, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:HORN
MY CLOCKSPRING BROKE,IT MAKES THE AIRBAG LIGHT STAY ON AND DISABLES THE HORN, CRUISE CONTROL AND AIRBAGS. DEALER WANTS ABOUT $200 TO REPAIR, I BOUGHT THE PART FROM THE DEALER FOR $73.15 AND REPLACED IT MYSELF. I HAVE FRIEND WITH THE SAME PROBLEM IN HER 97 CARAVAN.S
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015804August 8, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
VEHICLE IS LEAKING FUEL FROM THE SEALING O RING. DEALER WAS NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015843August 8, 2002
AIR BAGS
AIRBAG INDICATOR LIGHT HAS COME ON/ HORN, AND CRUISE CONTROL STOPPED WORKING. DEALER STATED CLOCKSPRING ASSEMBLY NEEDED TO BE REPLACED.*AK THE CONSUMER STATED THAT THE AIR BAG WAS INOPERABLE UNTIL IT WAS FIXED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015866August 8, 2002
AIR BAGS, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:HORN
EA 01 007/AIR BAG CLOCK SPRING: AIR BAG LIGHT REMAINED ON WHILE DRIVING, HORN AND CRUISE CONTROL WERE INOPERATIVE. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765391August 8, 2002
ELECTRICAL SYSTEM:HORN, AIR BAGS, VEHICLE SPEED CONTROL
AIRBAG LIGHT ON , HORN & CRUISE CONTROL ARE NOT WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015667August 7, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:HORN
WINDSHIELD WIPERS/ HORN, AND CRUISE CONTROL ARE INOPERATIVE. CAUSE IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015689August 7, 2002
ENGINE AND ENGINE COOLING:ENGINE
FREEZER PLUGS IN ENGINE ARE RUSTING OUT WHICH RESULTED IN ENGINE OVERHEATING. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE ANY FURHTER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015718August 7, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN DRIVING AT 5-10 MPH TRANSMISSION IS JERKING, VEHICLE IS AT DEALERSHIP AT THIS TIME. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765321August 7, 2002
AIR BAGS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015479August 5, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
VEHICLE HAS HAD MOMENTARILY LOST POWER ASSIST NUMEROUS TIMES, THERE IS A TSB OUT ON THIS PROBLEM. DEALER HAS NOT REPAIRED VEHICLE WHILE UNDER WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765223August 5, 2002
AIR BAGS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765177August 4, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION, UNKNOWN OR OTHER
WE WERE ON THE WAY TO OUR VACATION DESTINATION ON 7/30/02 AND PULLED OFF THE FREEWAY FOR GAS. THE "SERVICE ENGINE SOON" LIGHT CAME ON AS SOON AS WE PULLED INTO THE GAS STATION. ONCE WE WERE ON THE ROAD AGAIN, THE VAN WOULD NOT COME OUT OF SECOND GEAR. WE WERE THEN FORCED TO STOP IN A PARKING LOT AND GOT DIRECTIONS TO THE CLOSEST FULL SERVICE REPAIR SHOP. (THIS ALL TOOK PLACE AT 8:15PM IN BARSTOW, CA) THE MECHANIC RAN DIAGNOSTICS ON THE VAN AND THOUGHT IT MIGHT BE THE SENSOR BUT WOULD HAVE TO RUN MORE TESTS THE FOLLOWING MORNING. WE WERE, AT THAT POINT FORCED TO STAY IN BARSTOW FOR THE NIGHT. WE CALLED THE MECHANIC IN THE MORNING AND GOT THE UNBELIEVABLE NEWS. AFTER RUNNING MORE DIAGNOSTICS HE FOUND TWO ADDITIONAL ERRORS IN THE TRANSMISSION RELATED TO A PRESSURE PROBLEM AND INFORMED US OUR TRANSMISSION WAS THE PROBLEM AND NEEDED TO BE REPLACED. THE MECHANIC WAS ABLE TO ORDER A FACTORY REBUILT TRANSMISSION AND WE WERE CHARGED A MERE $2,750.00 FOR PARTS AND LABOR. IN THE MEAN TIME WE HAD TO RENT 2 CARS TO GET TO OUR DESTINATION (NO VEHICLES WERE AVAILABLE TO FIT 6 PEOPLE). WE HAD TO STAY AN ADDITIONAL NIGHT IN A HOTEL, AS OUR VAN WOULD NOT BE READY UNTIL FRIDAY NIGHT. OUR VAN HAS LESS THAN 43,000 MILES ON IT AND SHOULD HAVE BEEN MORE RELIABLE THAN WHAT IT WAS. WE NOW HAVE THE FACTORY REBUILT TRANSMISSION, PROBABLY FROM SOMEONE ELSE VAN AND THEREFORE CANNOT BE TRUSTED. WE DO NOT FEEL THE REBUILT TRANSMISSION IS RELIABLE AND NOW WILL NOT DRIVE THIS VEHICLE UNLESS ABSOLUTELY NECESSARY. IT IS UNSAFE!! WE FEEL FORTUNATE THAT WE HAD EXITED THE FREEWAY AT APPARENTLY THE RIGHT TIME, WHO KNOWS WHAT WOULD HAVE HAPPENED HAD THE VAN SHIFTED IN TO SECOND GEAR AT 70MPH. THE STORY WOULD HAVE BEEN MUCH DIFFERENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765187August 4, 2002
AIR BAGS, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:HORN
NO HORN, NO CRUISE CONTROL, CLICKING IN COLUMN. AND AIR BAG LIGHT IS ON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765131August 3, 2002
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
TURN SIGNALS FAIL TO OPERATE. DEALER CANT FIND PROBLEM OR DUPLICATE PROBLEM. ALWAYS SEEMS TO HAPPEN WHEN YOU ARE IN TRAFFIS AND NEED TO SIGNAL A TURN. VERY HAZARDOUS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765145August 3, 2002
AIR BAGS
THIS IS A FOLLOWUP LETTER TO NHTSA FROM ME REGARDING FAILURE OF THE CLOCKSPRING ASSEMBLY IN MY 1998 DODGE GRAND CARAVAN. PRODUCTION PROBLEMS FOR THE CLOCKSPRING ASSEMBLY WERE FROM 1996 AND 2000. NOW COMES THE PART I DO NOT UNDERSTAND....MY VEHICLE FALLS BETWEEN 1996 AND 2000 AND....MY CLOCKSPRING ASSEMBLY FAILED...DAIMLER CHRYSLER TELLS ME I DO NOT QUALIFY BECAUSE MY VIN IS NOT ON THEIR LIST OF RECALLS. WHAT THE HECK IS GOING ON? THIS IS VERY PUZZELING. I NEED SOMEONE TO HELP ME ON THIS. I HOPE YOU CAN. I'M 70 YEARS OLD AND ON A VERY LIMITED INCOME. THIS WAS A COSTLY REPAIR JOB, BY MY STANDARDS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015423August 2, 2002
AIR BAGS
WHILE TRAVELING ON HIGHWAY AND WITHOUT PRIOR WARNING AIRBAG LIGHT WENT OFF ON DASHBOARD. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006953August 1, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WE WERE ON VACATION TO THE MOUNTAINS AND HAD JUST HAPPENED TO STOP AT A VISITORS CENTER. WE HEARD A LOUD POPPING NOISE. THE CAR WOULD MOVE FORWARD AND BACKWARDS BUT THE POWER STEERING WAS NOT WORKING LEAVING US UNABLE TO STEER THE CAR. HAD WE BEEN ON THE HIGHWAY GOING 65 MPH OR IN THE MOUNTAINS ON SWITCH BACKS WHEN IT BROKE THIS COULD HAVE PROVED FATAL. THE DODGE DEALER SAID THE TENSIONER HAD BROKEN AND THEY HAD TO REPLACE THE WHOLE PIECE. *AK *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*753523
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765061August 1, 2002
TIRES
WE KEEP THE TIRES AT THE VEHICLE MANUFACTURER'S RECOMMENDED 35 PSI. THE AMBIENT TEMPERATURE WAS BETWEEN 75 AND 80 DEG. WE WERE TRAVELING ABOUT 30 MPH AND THE VEHICLE WAS NOT HEAVILY LOADED. WE DID NOT HIT ANY OBJECT IN THE ROAD NOR ANY POTHOLE. THERE WAS NO WARNING SUCH AS VIBRATION IN THE REAR OR BOUNCING OF THE WHEEL. THE SIDEWALL OF THE TIRE RUPTURED SUDDENLY WITH A RIP IN THE SIDEWALL ALMOST FROM WHERE IT MEETS THE RIM, STRAIGHT ACROSS THE SIDEWALL RADIALLY AND SLIGHTLY INTO THE TREAD. IF THIS HAD HAPPENED AT HIGHWAY SPEEDS INSTEAD OF IN A 30 MPH ZONE, THIS INCIDENT COULD HAVE CAUSED A SERIOUS ACCIDENT BECAUSE OF THE SUDDENNESS OF THE TIRE FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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