Dodge Grand Caravan Complaints (2003)

219 consumer complaints on file.

#10207122October 28, 2007
STRUCTURE
ABOUT THE BEGINNING OF OCTOBER WE NOTICED THE PASSENGER FLOOR AREA BEGAN TO HAVE WHITE SPOTS. I TRIED VACUUMING THE AREA BUT THE SPOTS QUILKY REAPPEARED AND GREW LARGER. THEN I REALIZED THE SPOTS WERE MOLD. YESTERDAY, I PULLED BACK THE CARPET. TO MY HORROR, THE UNDERSIDE OF THE CARPET WAS ENGULFED IN A WHITE FUZZY MOLD. THE MOLD WAS GROWING IN THE CARPET, THE UNDERLAYMENT AND UP THE UNDERSIDE OF THE DASH TO A ROUND PLASTIC AREA. I BELIEVE THIS IS EITHER FOR THE AC OR HEATER OR BOTH. I'M SURE THIS IS FROM SOME TYPE OF WATER LEAK AS FROM TIME TO TIME PASSENGERS WOULD SAY THE FLOOR AREA WAS WET. FOR SOME TIME, MY FAMILY HAS BEEN COMPLAINING ABOUT GETTING SICK EVERY TIME THEY RIDE IN THE VAN. I BELIEVE THE MOLD IS THE CULPRIT. *TR
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#10207084October 27, 2007
ELECTRICAL SYSTEM
OCT 17 2007 MY VAN STARTED ACTING LIKE THIS. THE VAN WILL NOT START BUT EVERYTHING WORKED THAT NEEDING THE BATTERY. WHEN DROVE FOR 2SEC THE VAN JUST LOST ALL POWER AND WOULD NOT START. I CHECKED THE BATTERY, FUSES, AND RELAYS. I HAD IT TOWED TO A SHOP AND THEY CAN NOT FINED OUT. THEY WAS THINKING THE COMPUTER AND KEYS NEED TO REDONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198043July 24, 2007
SEAT BELTS
2003 DODGE GRAND CARAVAN WITH SEAT BELTS CONCERNS **NAR**CC THE CONSUMER STATED THAT SEAT BELTS HAVE A SAFETY DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195638July 9, 2007
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
DAIMLERCHRYSLER GEN3 SEATBELT BUCKLE - PRONE TO FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193399June 14, 2007
WHEELS:RIM
CROME RIMS ON 2003 GRAND CARAVAN RUSTED ON INSIDE OF RIM AND TIRES WILL NOT HOLD AIR. WAS TOLD THAT DODGE RIMS WERE KNOWN TO RUST ON THE INSIDE AND AROUND THE BEAD, AND HAVE TO BUY FOUR NEW ONES OR KEEP PUTTING AIR IN TIRES EVERY DAY. I WORRY IT WILL FAIL WHILE DRIVING WITH WIFE AND KIDS. REPAIR DEALER GRINDED RIM , BUT STILL LEAKING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192978June 11, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AFTER THE VEHICLE WAS STARTED, AIRBAG INDICATOR STAYED ON FOR COUPLE OF MINUTES AND GOES OFF. AFTER FEW MINUTES IT COMES BACK ON. THE CYCLE KEEPS REPEATING AS LONG AS THE VEHICLE IS IN OPERATION. BECAUSE THE AIR BAG IS REQUIRED FOR SAFETY, I TOOK THE VEHICLE TO THE DEALER AND THEY DIAGNOSED THE PROBLEM AS OPEN CLOCK SPRING AND REPLACED THE CLOCKSPRING. BASED ON RECALL HISTORY OF DODGE GRAND CARAVANS RELATED TO AIRBAG INDICATOR, I FELT THAT THE PROBEM STILL EXISTS WITH AIRBAG INDICATOR IN 2003 DODGE GRANDCARAVAN SPORT VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192773June 8, 2007
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
TWO TSB'S THAT SHOULD HAVE BEEN DONE WHEN THE RECALL WAS DONE HAVE NOW COST ME $300.00 BECAUSE CHRYSLER DOES NOT FEEL RESPONSIBLE, SINCE THEY WERE NOT PART OF THE RECALL, EVEN THOUGH THEY DO DEAL WITH THE STEERING,THAT IS NOT COVERED BY THE WARRANTY..I WAS TOLD THAT THE 2 UPDATES ARE REQUIRED ON ALL 2000-2004 CHRYSLER VANS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192167May 31, 2007
VISIBILITY:GLASS, SIDE/REAR
PASSENGER SLIDING DOOR WINDOW - WINDOW SHATTERED WHILE DRIVING DOWN THE HIGHWAY - THE WINDOW WAS NOT HIT BY ANYTHING THE MOLDING IS MISSING FROM THE SIDES OF THE WIDOW - IT SEEMS AS THOU THE GLUE AND MOLDING CAME APART FROM THE BODY OF THE CAR - LOOKS LIKE MOLDING HOLDS THE GLASS - *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192194May 31, 2007
STEERING:HYDRAULIC POWER ASSIST SYSTEM
GROANING IN POWER STEERING, DEALERSHIP FITTED PS COOLER AND EXTRA LENGTH OF HOSE - DID NOT FIX PROBLEM *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191651May 24, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
SUMMARY - ROUGH SHIFT OR SLIP AT 1500-2000 RPM BEGAN AROUND 30,000 MILES. DODGE VISITS- 10/26/05 - 32,088 MILES - CLUTCH REPLACED. 11/30/05 - 33,179 MILES - "SPECIAL ORDER PART". 12/14/05 - 33,803 MILES - VALVE BODY. 12/20/05 - 33,920 MILES - TANS-AXLE REPLACEMENT. 03/31/06 - 36,709 MILES - QUICK LEARN RESET. 05/04/06 - 38,214 MILES - DODGE WOULD NOT EVALUATE UNLESS I PAID THE EXTENDED WARRANTY DEDUCTIBLE OF $100. REFUSED TO PROVIDE ME PAPERWORK FOR THIS ATTEMPT AT REPAIR. I FEEL PROBLEM EXISTED AND WAS NOT FIXED SO SHOULD NOT HAVE TO PAY $100 FOR FURTHER ATTEMPTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191249May 19, 2007
EXTERIOR LIGHTING:HEADLIGHTS
CAR STARTED. HEADLIGHTS SWITCHED ON, BUT HEADLIGHTS DID NOT ILLUMINATE, OTHERS LIGHTS DID. SWITCH WAS NOT THE PROBLEM. TURNED CAR OFF, TURNED ON HEADLIGHTS, WHICH NOW WORKED, AND STARTED CAR. IT WAS PURCHASED NEW AND HEADLIGHT SWITCH WAS REPLACED ABOUT TWO YEARS AGO DUE TO HEADLIGHTS GOING OUT WHILE DRIVING AT NIGHT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188627April 23, 2007
STEERING
TL*THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. IN DECEMBER 2003, FOUR MONTHS AFTER PURCHASING THE VEHICLE, THE CONTACT HEARD A NOISE COMING FROM THE STEERING COLUMN AT 20 MPH. THE VEHICLE WAS INSPECTED AND NO FAILURES COULD BE FOUND. THROUGHOUT THE YEARS, THE FAILURE OCCURRED ON APPROXIMATELY TWELVE OCCASIONS. THE MECHANIC TEST DROVE THE VEHICLE, HEARD THE NOISE, AND STATED THAT IT WAS A COMMON FAILURE AMONG THE 2003-2005 GRAND CARAVANS. ALTHOUGH THE MECHANIC COMPLETED OTHER RECALL REPAIRS, HE FELT THAT HE COULD NOT REMEDY THIS PARTICULAR FAILURE. THE CONTACT STATED THAT THE MECHANIC MAY HAVE CAUSED THE FAILURE TO WORSEN. THE CONTACT HAS DOCUMENTATION OF ALL THE REPAIRS. THE CURRENT MILEAGE IS 23,100 , AND FAILURE MILEAGE WAS 2,025.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188431April 20, 2007
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
I PURCHASED MY 2003 DODGE GRAND CARAVAN AND TOOK IT INTO HALL DODGE DEALERSHIP IN VIRGINIA BEACH VA FOR ROUTINE MAINTENANCE AND INFORMED THEM THAT MY PASSENGER SEAT BELT CONTINUOUSLY UNLOCKS ITSELF AND HAS TO BE CHECKED REGULARLY FOR SECURITY WHILE DRIVING. I TOOK THE VEHICLE IN ONCE AGAIN FOR A SECOND TIME AND REITERATED THAT THE SEAT BELT WAS DOING THE SAME THING. THEY TOLD ME THE VEHICLE WAS JUST OVER THE WARRANTY AND WOULD COST ALMOST $300 TO REPAIR THE SEAT BELT. I TOLD THEM IT WAS A SAFETY ITEM AND TO CHECK FOR RECALLS. THE SERVICE GUY TOLD ME THAT THE BOTTOM LOCKING DEVISE ON THE SEAT BELT WAS INOPERABLE AND NEEDED TO BE REPLACED. PLEASE LOOK INTO THIS MATTER AS THE SEAT BELT IS VERY UNSAFE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185668March 20, 2007
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING:TAIL LIGHTS, INTERIOR LIGHTING, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ALL OF MY VEHICLE LIGHTS CONTINUOUSLY FLICKER. A VERY NOTICEABLE CHANGE IN THE INTENSITY OF THE HEADLIGHTS, MARKER LIGHTS, TAIL LIGHTS, INTERIOR LIGHTS AND INSTRUMENT LIGHTS OCCURS WHENEVER THE ENGINE IS RUNNING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185264March 16, 2007
STEERING:HYDRAULIC POWER ASSIST SYSTEM
2003 DODGE GRAND CARAVAN. HIGH PITCHED WHINING SOUND WHILE TURNING STEERING WHEEL. COMES AND GOES. FLUID LEVEL IS FINE. FLUID COLOR AND SMELL IS FINE,NO AIR BUBBLES IN FLUID.SEEMS TO BE THE WORST AFTER DRIVING HIGHWAY SPEEDS THEN DRIVING IN TOWN. SOMETIMES GOES AWAY AFTER SHUTTING VEHICLE OFF FOR A FEW MINUTES. DEALER RECOMMENDS A FLUSH. BOUGHT VEHICLE USED AT 29000 MILES. PROBLEM SEEMED TO START SHORTLY AFTER. A $80 FLUSH ISN'T GOING TO FIX THE PROBLEM AFTER READING ABOUT THE SAME PROBLEM OTHERS ARE HAVING. SEEMS LIKE SOME SORT OF RESTRICTION ON THE INTAKE SIDE OF THE SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183636February 27, 2007
STEERING:RACK AND PINION
RACK AND PINION SEALS LEAKING DEALER REPLACED RACK & PINION 2/21/06 RACK AND PINION SEALS LEAKING AGAIN, CAR REPAIR SHOP RECOMMENDING REPLACEMENT AGAIN 2/2007. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183138February 21, 2007
STEERING:RACK AND PINION
TL*- THE CONTACT STATED THAT THERE WAS A HUMMING AND LOW GRADE VIBRATION THAT ONE HEAR COULD WHILE DRIVING IN LOW SPEED, ESPECIALLY WHEN TURNING. THE CONTACT TOOK THE 2002 DODGE GRAND CARAVAN TO THE DEALER, AND THEY STATED THAT THEREWAS A DEFECT IN THE RACK AND PINION STEERING. A LOCAL MECHANIC STATED THAT THERE WAS A RECALL ON THE CHRYSLER TOWN AND COUNTRY SIMILAR TO THE FAILURE THIS VEHICLE HAD. THE FAILURE MILEAGE WAS 80000 , AND THE CURRENT MILEAGE WAS 102000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180792January 26, 2007
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS, POWER TRAIN:AUTOMATIC TRANSMISSION, TIRES
TL *- THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN SPORT. THE CONTACT'S VEHICLE VIBRATED, BUT DID NOT STALL WHEN MAKING A LEFT OR RIGHT TURNS. THIS INCIDENT OCCURRED SINCE JUNE 2006. THE MECHANIC REPLACED THE POWER STEERING PUMP AND SERVICED THE TRANSMISSION. WHILE SERVICING THE TRANSMISSION THE MECHANIC OBSERVED THAT THE OIL PAN AND DIP STICK HAD GREY DEBRIS IN IT, AND THE MAGNET WAS NOT IN THE RIGHT LOCATION. THE CONTACT STATED THAT THE POWER STEERING RETURNS COOLER SHOULD BE REPLACED. THE CONTACT ALSO OBSERVED A BURNING SMELL UNDER THE HOOD ,AND WAS CONCERNED ABOUT AN UNDER HOOD FIRE. THE DEALER DID NOT CONFIRM IF THERE COULD BE A FAILURE IF SHE DIDN'T REPLACE THE POWER STEERING RETURN COOLER. HOWEVER, HE ADVISED HER THAT THE NEW PART WILL ELIMINATE THE VIBRATION IN THE STEERING WHEEL. EACH VISIT TO THE DEALER/REPAIR SHOP THE CONTACT EXPERIENCED A NEW FAILURE INCLUDING THE ORIGINAL CONCERN. THE DEALER STATED THE CONTACT SHOULD ALSO REPLACE THE POWER STEERING RETURN COOLER. . THE CONTACT ALSO REPLACED THE RIGHT FRONT TIRES ON TWO OCCASIONS SINCE 2004 DUE TO UNEVEN WEAR. THEY MECHANIC STATED THAT A CARRIAGE BOLT WILL CORRECT THE TIRE FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177554January 2, 2007
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHENEVER THE TEMPERATURE IS 40 DEGREES OR COLDER THE POWER STEERING SYSTEM IN MY 2003 DODGE GRAND CARAVAN ADMITS A LOUD HIGH PITCH WHINING SOUND, THE STEERING WHEEL CAN BE VERY HARD TO TURN UNTIL THE ENGINE IS WARMED UP, AND ALSO A SHUDDER IS FELT THRU THE STEERING WHEEL. THIS PROBLEM HAS OCCURRED EVERY YEAR SINCE WE HAVE OWNED THE CAR, OCCURRING WHEN THE WEATHER COOLS OFF. WE TAKE IT INTO THE DEALER EVERY YEAR. FOR THE PAST 2 YEARS THE SOLUTION HAS BEEN TO FLUSH THE SYSTEM AND TIGHTEN THE HOSES. THIS YEAR THE SOLUTION IS SUPPOSE TO BE A POWER STEERING FLUID COOLER, WHICH THE CAR IS NOW OUT OF WARRANTY, WILL COST $220.00. I REFUSE TO PAY FOR THIS WORK HAS THE PROBLEM HAS OCCURRED EVERY YEAR, AND ONLY NOW IS THERE A REDESIGN FOR THE SYSTEM THAT NEVER WORKED PROPERLY IN THE FIRST PLACE. WHEN I CONTACTED DODGE CORPORATE OFFICE FOR RESOLUTION ON THIS MATTER, I WAS LAST TOLD TO TAKE THE CAR TO THE DEALER. BUT THE COOPERATE AGENT COULD NOT TELL ME WHAT THE DEALER WAS GOING TO DO OR AT WHAT COST. BASICALLY I AM GETTING THE ROUND AROUND FOR WHAT IS A SAFETY PROBLEM THAT WILL CAUSE AN ACCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175994December 12, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
MY WIFE WAS DRIVING OUR 2003 DODGE GRAND CARAVAN TO WORK WHEN IT SEEMED TO NOT BE GETTING ANY FUEL AT ALL. THE VAN THEN STALLED IN TRAFFIC AND WOULD NOT START. IT WAS TOWED TO THE LOCAL DODGE DEALER TO FIND OUT THAT THE FUEL PUMP HAD FAILED. REPLACED FUEL PUMP AND FUEL FILTER. VAN HAS LESS THAN 50,000 MILES ON IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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