Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10106126January 11, 2005
STEERING:ELECTRIC POWER ASSIST SYSTEM
ON THREE SEPARATE OCCASIONS MY 2004 DODGE GRAND CARAVAN THAT HAS 11,500 MILES HAS STALLED. THE FIRST TIME THE VAN STALLED WHILE TRYING TO MAKE A LEFT TURN OUT OF A PARKING LOT INTO TRAFFIC. THE VAN WAS STUCK IN THE ROAD WITH CARS COMING FROM BOTH DIRECTIONS, AND LUCKILY WAS NOT HIT. THE SECOND TIME THE VAN DID NOT REALLY STALL, IT JUST DIED BACK ON DEC 31ST 2004 WHILE GOING 50MPH HOUR ON A 6 LANE DIVIDED HIGHWAY. THE VAN JUST DIED IN THE MIDDLE LANE, NEARLY, CAUSING AN ACCIDENT. THE VAN DID NOTHING WHEN THE GAS PEDAL WAS PRESSED, AND THE POWER STEERING QUIT. WE WERE ABLE TO COAST OFF THE ROAD, PUT THE VAN IN PARK, AND BACK TO DRIVE, AND EVERYTHING WAS OKAY. THE THIRD TIME BACK ON JANUARY 9, 2005 THE VAN DIED AGAIN WHILE PULLING OUT OF A GAS STATION. THIS TIME THE CAR STALLED, AND THE POWER STEERING QUIT. THIS CAUSED US TO LOSS CONTROL OF THE VAN, CROSSING INTO ONCOMING TRAFFIC WITH NO SHOULDER, NEARLY HITTING SOMEONE HEAD ON.*AK I HAD THE VAN IN THE DEALER?S SHOP ON JANUARY 11, 2005 AND WAS TOLD NOTHING IS WRONG WITH THE VAN. HOW CAN A BRAND NEW VAN STALL 3 TIMES FOR NO REASON? THE NEXT TIME THE VAN DIES I MAY NOT BE SO LUCKY, AND PEOPLE MAY BE INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106148January 11, 2005
STEERING:RACK AND PINION
I HAVE A 1999 DODGE GRAND CARAVAN. A BOLT THAT IS IN THE RACK AND PINION STEERING BAR CAME OUT WHILE DRIVING ON THE HIGHWAY. WE STOPPED AT A GAS STATION DRIVING SOUTH ON 95. WHEN WE STARTED DRIVING ON THE HIGHWAY AGAIN, I NOTICED THAT THE STEERING WHEEL WAS NOT IN ITS NORMAL POSITION WHEN DRIVING STRAIGHT DOWN THE ROAD. I WAS DRIVING STRAIGHT, BUT THE STEERING WHEEL, WHICH NORMALLY HAS THE REMOTE CONTROLS DIRECTLY IN FRONT OF THE DRIVER (CONTROLS ARE TO BE AT 3:00 ON THE RIGHT AND 9:00 ON THE LEFT), HAD SHIFTED TO ABOUT ALMOST 6:00 FOR THE RIGHT AND 12:00 FOR THE LEFT. I COULD STILL CONTROL THE VAN, SO I PULLED OFF ON THE NEXT EXIT. THE GARAGE MECHANIC CHECKED AND REALIZED THE BOLT UNDERNEATH HAD COME OFF. HE FOUND ANOTHER BOLT THE SAME SIZE AND PUT IT BACK IN. I ARRIVED AT MY DESTINATION IN FLORIDA THE NEXT DAY AND TOOK THE VAN TO A NTB STORE. THEY CHECKED OUT THE NEW BOLT AND THE ALIGNMENT OF THE VAN AND SAID EVERYTHING LOOKED OKAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106153January 11, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WE OWN A 2002 DODGE CARAVAN WITH A PASSENGER SIDE POWER SLIDING DOOR. IN COLD TEMPERATURES (BELOW 40 DEGREES) THE MOTOR FAILS TO OPERATE THE DOOR AND THE DOOR MUST BE OPENED AND CLOSED MANUALLY. DUE TO ITS WEIGHT AND DESIGN THE DOOR IS QUITE DIFFICULT FOR A SCHOOL AGED CHILD TO OPEN. IN AN ATTEMPT TO GET LEVERAGE, OUR SON HAS HAD HIS HEAD BETWEEN THE DOOR AND THE FRAME AS HE ATTEMPTS TO SLIDE THE DOOR CLOSED. THANKFULLY NO ACCIDENTS HAVE YET RESULTED. HOWEVER, I DO SEE A POTENTIALLY HAZARDOUS SITUATION SHOULD A CHILD'S HEAD GET CAUGHT AS THEY PULL THE DOOR SHUT. THERE IS A SENSOR THAT PREVENTS THE DOOR FROM CLOSING ALL THE WAY WHEN THE POWER FEATURE IS USED TO CLOSE THE DOOR BUT I DON'T THINK IT OPERATES WHEN THE DOOR MUST BE SHUT MANUALLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128077January 10, 2005
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
1996 DODGE GRAND CARAVAN CAUGHT ON FIRE. ***NO ANSWER REQUIRED***. *MR FEUL RAIL LEAK CAUSED THE VEHICLE TO CATCH ON FIRE WHILE DRIVING. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10105919January 7, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 1999 DODGE GRAND CARAVAN, VIN # [XXX] WITH 47,300 MILES. HERE LATELY IT WILL SHIFT ROUGH SOMETIMES AND I WOULD LIKE TO KNOW IF THERE IS A SERVICE BULLITTEN CONCERNING THIS SITUATION OR IF IT NEEDS TO BE SERVICED AND WHAT I SHOULD ADVISE THE SERVICE DEPARTMENT TO CHECK. I AM NOT SURE THEY SERVICE THE TRANSMISSION AT 25,000 MILES. AS A SERVICE AND TRAINING MANAGER FOR YORK I KNOW THE VALUE OF CORRECT SERVICE. THANKS. *AK UPDATED 07/24/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107028January 7, 2005
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
NHTSA RECALL 04V386000 CONCERNING POWER STEERING FLUID LEAKING. NO PARTS WERE AVAILABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107038January 7, 2005
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 40 MPH ENGINE LOCKED, AND VEHICLE VEERED TO THE SIDE OF THE ROAD. VEHICLE WAS TOWED TO A LOCAL DEALERSHIP THAT COULDN'T WORK ON IT FOR TWO WEEKS, AND THEN AND STATED THAT WARRANTY EXPIRED. THE VEHICLE WAS TAKEN TO A MECHANIC. THE OIL HAD GOTTEN DOWN EXTREMELY LOW, BUT NO WARNING OR CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS BEING CHECKED FOR OIL LEAKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099761January 7, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE PULLING INTO A PARKING SPACE AT A LOW SPEED TRANSMISSION LOCKED UP. VEHICLE IMMEDIATELY CAME TO A COMPLETE STOP. VEHICLE IS CURRENTLY AT A TRANSMISSION SHOP BEING SERVICED. *AK THE UPPER AND LOWER PLANETARY ASSEMBLY FAILED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105850January 6, 2005
PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
EMERGENCY BRAKE FAILS TO FUNCTION WHEN TEMPERATURE IS BELOW FREEZINGG; DEALER UNABLE TO REPAIR DESPITE MULTIPLE ATTEMPT; BRAKE FREEZES IN LOCKED AND UNLOCK POSITION CAUSEING DAMAGE TO BRAKE DRUMS (LOCKED) AND LOSS EMERGENCY BRAKE (OPEN). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106942January 6, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
WHILE DRIVING SERPENTINE BELT DISENGAGED, CAUSING POWER STEERING TO FAIL, AND WATER PUMP TO OVERHEAT. THIS HAPPENED FIVE TIMES. A TECHNICAL SERVICE BULLETIN WAS ISSUED ON THIS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105822January 5, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
AS I BROUGHT DOWN SPEED OF MY VEHICLE FROM 65 MPH TO STOP TODAY, JUST STOPPED DEAD AT THE STOP SIGN AND THE TRANSMISSION OF MY VEHICLE FAILED. WHEN I SEARCHED THE INTERNET, I FOUND A TONS OF PEOPLE HAVING THE SAME PROBLEM.*AK WITH SO MANY PEOPLE OUT THERE WITH THE SAME PROBLEM THERE HAS TO BE A RECALL OR A CLASS ACTION LAW SUIT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103671January 5, 2005
EXTERIOR LIGHTING:HEADLIGHTS
THE HEADLIGHTS TURNED ON AND OFF INTERMITTENTLY, MAKING IT DIFFICULT TO SEE THE ROAD WHEN IT IWAS DARK. CONSUMER INFORMED THE DEALER, BUT THE CAUSE WAS UNDETERMINED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106706January 4, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE CROSS OVER MANIFOLD WAS RECALLED. HOWEVER, THE DEALER STATED THE PART WAS ON NATIONAL BACK ORDER CONSUMER WAS WAITING FOR EIGHT MONTHS. AS A RESULT, FUMES SEEPED THROUGH THE PASSENGER COMPARTMENT, AND THE VEHICLE WAS UNABLE TO PASS EMISSIONS INSPECTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103098January 4, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER STATED DEALER REFUSED TO REPAIR THE RECALL FOR ABS BRAKE SYSTEM UNTIL CONSUMER PAID A DIAGNOSTIC FEE. *AK RECALL CAMPAIGN RECALL NUMBER: 96V099000 *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104883January 1, 2005
ELECTRICAL SYSTEM:WIRING
THE HEADLIGHT SWITCH AND MIRROR ADJUSTMENT SWITCH ON OUR 2004 DODGE GRAND CARAVAN HAS PROVISIONS FOR LIGHTING - BUT THEY DO NOT LIGHT UP WHEN YOU SWITCH ON THE LIGHTS. IN MY OPINION THIS IS A SAFETY ISSUE - IF YOU NEED TO ADJUST THE MIRRORS AT NIGHT YOU HAVE TO FUMBLE FOR THE SWITCH. SAME ISSUE WITH THE LIGHTING SWITCH. EARLIER MODELS HAD LIGHTING AVAILABLE FOR THESE TWO SWITCHES. I THINK DODGE (DAIMLER-CHRYSLER) HAS A SAFETY ISSUE HERE. WHEN I E-MAILED THE DODGE CUSTOMER SERVICE I WAS TOLD THERE ARE PROPRIETARY REASONS FOR THE LACK OF LIGHTING. I THINK THIS IS A SAFETY ISSUE - ANYTHING YOU CAN DO? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105536December 29, 2004
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
THE CONSUMER RECEIVED RECALL NOTICE # 04V386000. SEVERAL ATTEMPTS HAVE BEEN MADE TO GET THE VEHICLE SERVICED, BUT THE DEALER DID NOT HAVE PARTS AND WILL NOT RESPOND TO CONSUMER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104618December 28, 2004
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
REAR HATCH DOOR NOT OPENING/CLOSING/LOCKING CORRECTLY. THIS IS A DAILY PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104636December 28, 2004
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
I OWN A 2002 DODGE GRAND CARAVAN. THE CAR STALLS WHILE DRIVING. IF IT STARTS AGAIN, IT STALLS WITHIN 1/4 MILE. YOU CAN DO THIS ONLY FOR 3 TIMES BEFORE IT FINALLY CAN NOT BE STARTED. BROUGHT THE CAR TO THE DEALERSHIP TO INVESTIGATE. FIRST TIME THEY REPLACED THE COMPUTER PROGRAM MODULE. THE CAR WORKED FOR 100 MILES, THEN DIED AGAIN WHILE I WAS DRIVING. THE DEALERSHIP STARTED THE CAR AND RAN A DIAGNOSTIC BUT FAILED TO LOCATE ANY FAULTY CODES. I ASKED THEM TO TAKE IT FOR A TEST RIDE AND SEE WHAT HAPPENS. THEY DID, AND IT DIED ON THEM. THEY RAN A DIAGNOSTIC TEST AND SAID THE CRANKSHAFT SENSOR FAILED. THEY REPLACED THE CRANKSHAFT SENSOR. AGAIN, LESS THAN 100 MILES LATER, THE CAR DIED. THE DODGE DEALER SEEMS TO BE AT A LOSS AS TO WHY IT IS FAILING AND NOT STARTING. I HAVE OWNED THE CAR FOR 3 YEARS AND HAVE NEVER HAD A PROBLEM WITH IT. THIS SEEMS TO HAVE THEM STYMIED. I AM REPORTING THIS BECAUSE THERE ARE NOT INDICATIONS PRIOR TO FAILURE. YOU LOSE ALL POWER TO THE CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105443December 28, 2004
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
WHILE TURNING THE STEERING WHEEL, THE VEHICLE JERKED AND VIBRATED UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE UPPER POWER STEERING COOLER HOSE NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104677December 28, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE CROSSOVER PIPE HAS HOLES IN IT AND NEEDS REPLACING. I WAS TOLD BY MY MECHANIC THAT FUMES CAN GET INTO THE CAR AND ALSO THAT IF IT FAILS MUCH MORE, THE WIRES UNDER THE HOOD CAN BE BURNED. ALL THE DEALER WAS WILLING TO DO WAS REPLACE THE PIPE. THE PROBLEM WITH THAT IS SINCE SEPTEMBER 2004, THE PIPE IS BACK ORDERED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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