Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11507511February 15, 2023
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2010 Dodge Grand Caravan. The contact stated that after starting the vehicle, the vehicle almost stalled. The contact stated that the failure was intermittent but had become a recurring failure. The contact stated that several attempts were needed to start the vehicle. There was no warning light illuminated. The contact had taken not the vehicle to a local dealer. The vehicle had not been diagnosed nor repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507259February 14, 2023
POWER TRAIN
The contact owns a 2010 Dodge Grand Caravan. The contact stated while driving 40 MPH, unknown warning lights illuminated, and the vehicle lost motive power and stalled. The contact was able to pull over to the side of the roadway. The contact waited for the engine to cool down and then restarted the vehicle. The vehicle then started operating normally. The vehicle was taken to the dealer however, the contact was unsure what was replaced. The vehicle was repaired but the failure reoccurred. The manufacturer was contacted and stated that the vehicle needed to be diagnosed at the dealer. The failure mileage was 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506997February 13, 2023
POWER TRAIN, ENGINE
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle stalled with the oil warning light illuminated. The contact had taken the vehicle to a dealer and was informed the vehicle was using an excessive amount of engine oil. Additionally, the vehicle was leaking transmission fluid. The manufacturer was notified of the failure but offered no assistance. Upon investigation, the contact discovered NHTSA Campaign Number: 16V461000 (Power Train). The vehicle was not repaired. The failure mileage was 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506762February 11, 2023
ELECTRICAL SYSTEM
While driving power would shut off, everything shuts down for 2 seconds, and then goes back on. Does this sometimes 10 times within 15 minutes of driving. Then twice already after buying new battery (I thought it needed one because it would not even crank, had all lights, etc. But wouldn't start) it would not start till after 8 attempts, would start right up and drive with no issues. I searched online with people having same exact issues. I called Dodge and they said my van did not have a recall. I don't understand why if my van is having same issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506777February 11, 2023
STRUCTURE:BODY
van sliding door lock actuator failure - door is stuck shut and can't be opened in emergency previous extended warranties did not cover this vehicle even though it's a 2017 model year
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506330February 8, 2023
UNKNOWN OR OTHER
Left sliding door actuator frozen. Unable to exit car if there is an emergency.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505738February 6, 2023
STRUCTURE:BODY
One day it just quit working. Along with the lock making a loud noise. Now I can’t get my kids out in the case of an emergency. This needs to be fixed asap.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505810February 6, 2023
STRUCTURE:BODY
Rear passenger door is stuck in the lock position due to a faulty Lock Actuator. Huge. safety. risk and a known issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505863February 6, 2023
FUEL/PROPULSION SYSTEM, SEAT BELTS, ENGINE
All engine and interior is muddy, i brought it once for windows not working and motor got replace, transmission was replace now gasoline leaking and ac is not working, electric ports dont work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505643February 5, 2023
STRUCTURE:BODY
As is common with Dodge Caravans, this 2017 model has had a door lock actuator fail and the sliding door is inoperable and will not open - it is stuck closed. This prevents safe exit of the vehicle in the event of an accident or fire or other emergency endangering the lives of the passengers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505498February 4, 2023
AIR BAGS
Front driver head on collision passenger curtain airbags failed to deploy and passenger front air bag exploded also third row drivers side passenger seat belt failed. Passenger flew to passenger side of seat and head shattered window and sustained head injuries which could've possibly been prevented by curtain air bag deployment 55mph head on collision driverside focused due to veering vehicle hasn't been inspected by insurance company yet only personal mechanic.
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#11505447February 3, 2023
ELECTRICAL SYSTEM
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at an undetermined speed, the vehicle was being hacked and she was being contacted with negative instructions. The contact stated that it was difficult to drive while the hacker was controlling the vehicle. The vehicle was being taken over. The contact stated that she believed that the vehicle was taken over through wave frequency. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 105,205.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505286February 2, 2023
ELECTRICAL SYSTEM
Key in into slips from run to accsry and causes van to stall. Has happened a few times. Very dangerous to have van stall while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505012February 1, 2023
ELECTRICAL SYSTEM
Drivers side sliding door actuator broke leaving door in locked position. Unable to manually or electrically unlock door to open it. While researching this found passenger side door actuator broken leaving door in unlocked position. Unable to manually or electrically lock door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504780January 31, 2023
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
The sliding door actuator lock gets stuck in the locked position. Making it unsafe for me and my kids to get out in an emergency. Same with the back trunk. It was stuck for months then just started working again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504466January 30, 2023
ENGINE
Took our 2019 Dodge Grand Caravan in for a regular oil change. The next day the check engine light came on. After a diagnostic, KB Auto showed that 2 cylinders were misfiring. They mentioned that they had recently serviced many Dodge/Chryslers with the same issue. Further research shows that several complaints have been made. We were told that we could continue to drive the van. If the check engine light came on and continued to blink, the engine would likely shut off and we would have to be towed. We purchased the van in June 2019 with 18000 miles. We have only had it 3 years and a major engine repair is needed. The repaid cost is estimated to be $2700. We only owe $9,000. This is absolutely ridiculous. The engines need to be recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504218January 28, 2023
UNKNOWN OR OTHER
The driver's side sliding door Left Door Actuator/Left Door Latch failed and the door wouldn't close causing a major safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504017January 27, 2023
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving approximately 45 MPH, the vehicle was making an abnormal whining sound underneath the floorboard. The contact stated that the RPM’s increased and the front tires locked up. The contact lost control of the vehicle and the vehicle skidded across the road into oncoming traffic. The vehicle came to a stop on the left side of the roadway. The contact stated that the check engine warning was illuminated. The contact had the vehicle towed to an independent mechanic who diagnosed and determined that the transmission pump had failed, which caused the transmission to seize. The mechanic related the transmission pump failure to NHTSA Campaign Number: 16V461000 (Power Train). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503888January 26, 2023
STRUCTURE:BODY
The trim located on the driver’s side door (next to the window, on the side of the window closest to the rear of the vehicle) came off while we were driving 70 mph down a highway. It hit near the window of the passenger door (on the driver’s side, where a child was seated), causing damage to our vehicle, and then continued to fly, thankfully not hitting any vehicles behind us. I report it because we have family who also have this same type of van and the exact same trim came off of the exact same spot. And I have seen multiple, multiple of the same type of vans since with the same exact missing trim. This is a safety risk to everyone else on the road, and it was a safety risk for my own family when it came off and barely missed a window.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503567January 25, 2023
ELECTRICAL SYSTEM
Driver-side sliding passenger door lock gets stuck in locked position. Will not unlock with key fob or buttons inside the car. You have to manually push the lock with great force to get it to disengage. This is a serious hazard because it effectively traps people in the backseat because you cannot manually disengage the lock. This is apparently a known issue by the manufacturer, and it costs between $1100 and $1500 to fix. No warning lights or indicators signaled this problem prior to failure. First failure of this kind started 1/23/23
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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