Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10190299May 9, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE WINDSHIELD WIPERS HAVE FAILED INTERMITTENTLY FOR THREE MONTHS. VISIBILITY IS IMPAIRED DURING RAINY CONDITIONS. THE CONTACT STATED THAT THE HEADLIGHTS HAVE FAILED SINCE THE VEHICLE WAS PURCHASED. HE STATED THAT THE PLASTIC LENS IS FROSTING AND TURNING YELLOW FROM OXIDIZING, CAUSING POOR ILLUMINATION AT NIGHT. THE CURRENT MILEAGE IS 81,000 AND FAILURE MILEAGE WAS 79,780.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190214May 8, 2007
ELECTRICAL SYSTEM
WE MAY BE HAVING TWO SEPARATE PROBLEMS WITH THE 2005 GRAND CARAVAN. THE ISSUE OF PRIMARY CONCERN WAS THAT THE VEHICLE OCCASIONALLY, AND FOR NO APPARENT REASON , DIED WHILE BEING DRIVEN. SINCE WE OWNED THE VEHICLE THIS HAPPENED ON FOUR DIFFERENT OCCASIONS. WHEN THE VEHICLE DIED WE LOST THE ABILITY TO STEER OR STOP. ON ALL OCCASIONS WE HAVE BEEN GOING AT SPEEDS OF LESS THAN 35 MPH. ON THE LAST OCCASION WHILE MAKING A RIGHT TURN ON A RED LIGHT THE VEHICLE DIED 1/4 OF THE WAY INTO THE TURN. HAD THE STEERING WHEEL NOT BEEN TURNED PRIOR TO THE VEHICLE STALLING WE WOULD HAVE BEEN GOING STRAIGHT INTO THE CROSSING TRAFFIC WITH NO WAY OF STOPPING OR TURNING AWAY. I AM A MOTHER OF 4 CHILDREN AND WAS IN THE VEHICLE ALONE AT THE TIME. LUCKILY NONE OF MY CHILDREN WERE WITH ME, AND THE VEHICLES AROUND ME WERE PAYING ATTENTION. I STARTED THE VEHICLE, AND WAS ABLE TO DRIVE HOME WITHOUT HAVING THE PROBLEM AGAIN. ON THE OTHER OCCASIONS THE PROBLEM PERSISTED UNTIL MY HUSBAND WAS ABLE TO GET UP TO SPEEDS GREATER THAN 35 MPH. WE TOOK THE VEHICLE TO OUR LOCAL DODGE DEALER TWICE FOR THIS PROBLEM, AND THEY COULD NOT REPRODUCE THE PROBLEM EITHER TIME. NO REPAIRS WERE BEEN MADE TO THE VEHICLE IN THIS REGARD. THE ABOVE SOUNDED VERY SIMILAR TO THE NHTSA ACTION # PE05027. OUR SECOND ISSUE MAY OR MAY NOT BE RELATED TO THE ABOVE AND WE CONSIDERED IT A NUISANCE. WE INCLUDED THIS INFORMATION WITH THE THOUGHT THAT IT COULD BE A SYMPTOM OF ABOVE THAT OTHERS WERE EXPERIENCING. THE SAME FAILURE. THE VEHICLE WILL NOT START SPORADICALLY. WHEN WE TRIED TO START IT ALL OF THE NEEDLE GAUGES ON THE DASHBOARD WILL SHOOT TO THE RIGHT, AND THEN DROP BACK DOWN TO THE LEFT, AND BOUNCE AROUND ON THE LEFT QUARTER OF THE GAUGE. WE ATTEMPT TO JUMP START THE VEHICLE AND AFTER SEVERAL TRIES IT WILL START UP. THERE DID NOT SEEM TO BE A CORRELATION BETWEEN THE TWO PROBLEMS , BEYOND THEY BOTH APPEARED TO BE ELECTRICAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189800May 4, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
MY MINIVAN WAS IN PARK WITH THE ENGINE RUNNING WHILE I DELIVERED A PACKAGE TO A NEIGHBOR DURING A THUNDER, LIGHTNING, RAIN STORM. THE VAN JUMPED INTO GEAR, RACED FORWARD AND PINNED ME TO THE NEIGHBOR'S DOOR FOR MORE THAN AN HOUR BEFORE BEING RESCUED. I SPENT SEVERAL DAYS IN THE INTENSIVE CARE UNIT OF A HOSPITAL WITH A SEVERE CRUSH INJURY AND HIP SPRAIN TO MY RIGHT LEG. WHEN THE CAR WAS EXAMINED BY MY DEALER/MECHANIC, NOTHING REGISTERED ON THE COMPUTER. I HAVE LOCATED AT LEAST 2 OTHER INSTANCES OF THIS MAKE, MODEL, YEAR JUMPING INTO OR OUT OF GEAR, WITH INJURIES. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10189314April 30, 2007
SUSPENSION:FRONT
1999 DODGE GRAND CARAVAN STRUT TOWERS RUSTED SIGNIFICANTLY AND MAY BREAK. PROBLEM OBVIOUSLY A MANUFACTURING DEFECT. CHRYSLER SHOULD PAY FOR REPAIRS UNDER A RECALL PROGRAM. REFERENCE ODI CASES 10185700, 10183434, 10145830, 10132914, 10130797, 10117269, 10106788, 10101334, 10065499, 10048107, 10168557, 10079282. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188627April 23, 2007
STEERING
TL*THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. IN DECEMBER 2003, FOUR MONTHS AFTER PURCHASING THE VEHICLE, THE CONTACT HEARD A NOISE COMING FROM THE STEERING COLUMN AT 20 MPH. THE VEHICLE WAS INSPECTED AND NO FAILURES COULD BE FOUND. THROUGHOUT THE YEARS, THE FAILURE OCCURRED ON APPROXIMATELY TWELVE OCCASIONS. THE MECHANIC TEST DROVE THE VEHICLE, HEARD THE NOISE, AND STATED THAT IT WAS A COMMON FAILURE AMONG THE 2003-2005 GRAND CARAVANS. ALTHOUGH THE MECHANIC COMPLETED OTHER RECALL REPAIRS, HE FELT THAT HE COULD NOT REMEDY THIS PARTICULAR FAILURE. THE CONTACT STATED THAT THE MECHANIC MAY HAVE CAUSED THE FAILURE TO WORSEN. THE CONTACT HAS DOCUMENTATION OF ALL THE REPAIRS. THE CURRENT MILEAGE IS 23,100 , AND FAILURE MILEAGE WAS 2,025.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188431April 20, 2007
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
I PURCHASED MY 2003 DODGE GRAND CARAVAN AND TOOK IT INTO HALL DODGE DEALERSHIP IN VIRGINIA BEACH VA FOR ROUTINE MAINTENANCE AND INFORMED THEM THAT MY PASSENGER SEAT BELT CONTINUOUSLY UNLOCKS ITSELF AND HAS TO BE CHECKED REGULARLY FOR SECURITY WHILE DRIVING. I TOOK THE VEHICLE IN ONCE AGAIN FOR A SECOND TIME AND REITERATED THAT THE SEAT BELT WAS DOING THE SAME THING. THEY TOLD ME THE VEHICLE WAS JUST OVER THE WARRANTY AND WOULD COST ALMOST $300 TO REPAIR THE SEAT BELT. I TOLD THEM IT WAS A SAFETY ITEM AND TO CHECK FOR RECALLS. THE SERVICE GUY TOLD ME THAT THE BOTTOM LOCKING DEVISE ON THE SEAT BELT WAS INOPERABLE AND NEEDED TO BE REPLACED. PLEASE LOOK INTO THIS MATTER AS THE SEAT BELT IS VERY UNSAFE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188460April 20, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THIS VEHICLE HAD THE SAME FAILURE AS NOTED IN THE RECALL REGARDING NON-FLEX FUEL ENGINES. THE DEALER WOULD NOT SERVICE THE VEHICLE FOR FREE BECAUSE IT HAD A FLEX ENGINE. THE CONTACT STATED THAT THE VEHICLE DEMONSTRATED SAME FAILURE AS THOSE OF THE SAME YEAR, MAKE, AND MODEL THAT HAD NON-FLEX ENGINES. THE CURRENT MILEAGE IS 168,000, AND FAILURE MILEAGE WAS 167,000.AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188381April 19, 2007
AIR BAGS
TL*THE CONTACT OWNS A 2001 DODGE GRAND CARAVAN. THE AIRBAG LIGHTS ARE ILLIMINATING RANDOMLY. THE MECHANIC STATED THAT THE AIR BAGS WOULD NOT DEPLOY IN A CRASH IF THE LIGHT IS ILLUMINATED. THE MECHANIC REPLACED THE CLOCK SPRINGS, BUT THIS DID NOT SOLVE THE PROBLEM. THE FAILURE AND CURRENT MILEAGE WERE 85,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188334April 19, 2007
AIR BAGS
THE AIRBAG LIGHT IS ON DUE TO A CORRODED SENSOR. THE LEFT SENSOR FAILED WHILE UNDER WARRANTY AND WAS REPLACED BY CHRYSLER. THE RIGHT SENSOR WENT OUT AT 40K AND IS CURRENTLY BEING REPAIRED. IT SEEMS LIKE THESE SENSORS ARE PRONE TO FAILURE, AND I HAVE MUCH CONCERN THAT THAT THE AIRBAGS MIGHT NOT BE DEPLOYED WHEN IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188175April 17, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2006 DODGE GRAND CARAVAN. WHEN SHIFTING FROM FIRST TO SECOND GEAR IT FELT AS THOUGH IT WAS MAKING CONTACT WITH SOMETHING HARD. THE FAILURE MILEAGE WAS 26,000. THE DEALER DIAGNOSED THE FAILURE, AND STATED THAT THE TRANSMISSION OIL WAS LEAKING. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE CONTINUED TO OCCUR. ALSO, THE DEALER REPLACED THE SPEEDING SENSOR TO MAKE THE TRANSMISSION SHIFT NORMALLY. THE CONTACT WAS CONCERNED ABOUT THE SAFETY RISK INVOLVED, INCLUDING PAYING THE REPAIR COST FOR A FAILURE THAT WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 40,000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187492April 10, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2005 DODGE GRAND CARAVAN WITH (36000 FAILURE MILEAGE THE AIR BAG LIGHT ON THE DASHBOARD TURNED ON AND WOULD NOT TURN OFF. THE VEHICLE WAS TAKEN TO THE DEALER, WHO LOOKED AT THE VEHICLE AND THEY COULD NOT EXPLAIN THE REASON FOR THE FAILURE. THERE WAS AN OPEN INVESTIGATION ON THE AIR BAGS FOR THIS PARTICULAR YEAR, MAKE, AND MODEL. THE CURRENT MILEAGE WAS 36,200.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187496April 10, 2007
STEERING:HYDRAULIC POWER ASSIST SYSTEM
TL* - THE CONTACT OWNS A 1994 DODGE CHRYSLER GRAND CARAVAN. WHILE DRIVING AROUND A MOUNTAIN THE STEERING LOCKED AND LOST POWER STEERING. THE CONTACT LET THE VEHICLE SIT FOR APPROXIMATELY 1/2 HOUR AND THE VEHICLE WAS DRIVABLE. THERE WERE NO WARNING INDICATORS. THE FAILURE MILEAGE WAS 66,000. THE DEALER DIDN'T TRY TO DUPLICATE THE FAILURE. THE CURRENT MILEAGE WAS 165,000.*AK THE CONSUMER STATED THAT HE REPLACED THE BELT IN 1996, BUT THE MECHANIC STATED THE BELT LOOKED FINE. UPDATE 05/10/07*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187288April 8, 2007
STEERING:RACK AND PINION:RACK, EQUIPMENT:MECHANICAL
WE HAVE CHASED POWER STEERING ISSUES THROUGHOUT THE LIFESPAN OF MY 2002 GRAND CARAVAN SPORT. NOISE , SHAKING AND VIBRATING. LOCAL DODGE DEALER REPLACED EVERYTHING - PUMP, RESERVOIR , LINES , SERVICE BULLETINS AND RECALLS. EVEN REPLACED THE RACK AND PINION AT 70,000 BY THE 6TH TRIP IN , THEY REPLACED THE RESERVOIR SCREEN . FIXED ALL NOISE AND ISSUES . NOW , AT 110,00 MILES ,THE RACK AND PINION IS LEAKING LIKE A SIEVE AND NO ONE WILL ADDRESS THE ISSUE THAT THIS PART ONLY HAS 35,00 MILES ON IT AND IT WAS NOT THE BROKEN PART IN THE FIRST PLACE . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187108April 5, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DOOR LATCH ON THE 2002 DODGE GRAND CARAVAN REQUIRED REPLACEMENT TWICE IN A 15 MONTH SPAN. THISWAS FOR THE POWER SLIDING DOOR. IT WAS REPLACED ON 12/29/2005, AND REQUIRED REPLACEMENT AGAIN ON 4/5/07. I HAVE BEEN FORTUNATE THE FAILURE HAS NOT OCCURRED WHILE THE VEHICLE HAS BEEN IN MOTION, BUT AM CONCERNED ABOUT THE FREQUENT FAILURES. THE DOORWAS NOT SUBJECTED TO ABUSE, AND HAS NOT BEEN MODIFIED IN ANY WAY FROM FACTORY SPECS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187007April 4, 2007
VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
TL*THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT CALLED REGARDING RECALL # 06V067000. THE CONTACT STATED DISSATISFACTION WITH THE CUSTOMER SERVICE AND LENGTH OF TIME OF THE RECALL REPAIR. THE CONTACT LEFT THE DEALER WITHOUT THE RECALL WORK BEING PERFORMED. THE CURRENT MILEAGE IS 31,500.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186782April 2, 2007
AIR BAGS
AIR BAG LIGHT PROBLEM 1/12/06 WENT TO DEALER 5 TIMES PROBLEM STILL NOT FIX NOW I AM PASSED THE WARRANTY AND SHORT 500$ *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186582March 30, 2007
STEERING:RACK AND PINION
THE RACK AND PINION IS LEAKING, CAUSING THE POWER STEERING FLUID TO LEAK ON OUR 2002 DODGE GRAND CARAVAN SPORT. WE HAD THE RACK AND PINION REPLACED IN FALL OF 2005 AFTER HAVING TROUBLE WITH STEERING. NOW IN MARCH OF 2007 WE ARE TOLD BY THE SERVICE SHOP THAT IT NEEDS TO BE REPLACED AGAIN AND THAT THESE VANS TEND TO HAVE THIS PROBLEM. UPON CONTACTING CHRYSLER THEY INFORM US THAT THEY WILL NOT HELP US REPLACE THIS PART BECAUSE THE VAN IS NO LONGER UNDER WARRANTY. THE PROBLEM SEEMS TO START WITH A NOISE WHEN WE TURN THE WHEEL, EVENTUALLY BECOMING VERY LOUD AND HARD TO TURN AS THE PROBLEM WORSENS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186496March 29, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
TL*THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN XLT. THE VEHICLE'S SLIDING AND HATCH DOORS WERE NOT FUNCTIONING PROPERLY. THE ELECTRONIC REMOTE USED TO OPEN THE DOORS FAILED. HOWEVER, THE CONTACT WAS STILL ABLE TO OPEN THE DOORS MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER ON THREE OCCASIONS. THE POWER LIFT GATE MOTOR AND GEAR, THE HARNESS CABLE AND MOTORS, AND THE SLIDING DOOR TRACT WIRING WERE REPLACED. THE CONTACT STATED THAT THE DOOR FAILURE HAD BEEN AN ONGOING PROBLEM. THE CONTACT CALLED THE MANUFACTURER, AND WAS ASSIGNED TO CASE # 15984563. THE DEALER INFORMED THE CONTACT THAT ELECTRONIC DOOR FAILURE WAS AN ONGOING CONCERN. THE FAILURE MILEAGE WAS 17,021. *AK UPDATE 05/04/07*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186187March 26, 2007
ELECTRICAL SYSTEM
MULTIPLE ELECTRICAL PROBLEMS RESULTING IN MANY SENSOR AND PART REPLACEMENTS. FIRST SURGE IN MILEAGE GAUAGE RESULTED IN REPLACEMENT OF FRIED RADIO. SECOND SURGE RESULTED IN AIR BAG SENSOR REPLACEMENT. THIRD SURGE RESULTED IN NO PROBLEM FOUND. FOURTH SURGE RESULTED IN ABS SENSOR NEEDING TO BE REPLACED. THE FIFTH SURGE RESULTED IN DRIVER SEAT CONTROL MOTOR GOING BAD, BUT BEING REPAIRABLE. THE SIXTH SUGRE RESULTED IN DRIVERS SEAT MOTOR HAVING TO BE REPLACED DUE TO COMPLETE BURN OUT. SINCE THE FIRST SURGE I HAVE BEEN UNABLE TO OPEN THE SLIDING DOORS WITH EITHER THE CONSOLE OR THE BUTTONS BESIDE THE DOORS MOST OFTEN. AFTER ONE OF THESE SURGES, ONLY THE KEY REMOTE WILL OPEN THE SLIDING DOORS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186211March 26, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TL* - THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SERPENTINE BELT SLIPPED OFF IN WET WEATHER, AND IT MADE STEERING EXTREMELY DIFFICULT. WHEN THIS HAPPENED THERE WAS NO LONGER POWER STEERING. THIS HAS HAPPENED AT LEAST 4 TIMES. THE FAILURE MILEAGE WAS 70,000, AND THE CURRENT MILEAGE WAS 107,000. *AK CONSUMER STATES DEALER MADE ADDITIONAL INSTALLATION OF THE BELT 6 MONTHS PRIOR TO THE INCIDENT. UPDATE *4/23/07 **TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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