Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10213461January 2, 2008
LATCHES/LOCKS/LINKAGES
I HAVE A 2005 CARAVAN AND RECENTLY, WE'VE HAD NOTHING BUT PROBLEMS WITH THE COMPUTER. THE POWER DOOR LOCKS HAVE QUIT WORKING, EITHER WITH THE REMOTE OR MANUALLY. I HAVE TAKEN IT TO THE DEALER TO REPROGRAM IT AND IT ONLY RESOLVED THE PROBLEM FOR ABOUT 3 DAYS. I FIND IT UNACCEPTABLE TO CONTINUE TO PAY FOR A REPAIR THAT DOES NOT FIX THE PROBLEM.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213496January 2, 2008
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. BOTH SLIDING DOORS WOULD NOT LATCH WHEN CLOSED. THE MECHANIC STATED THAT THE MOTORS FAILED AND THAT BOTH MOTORS NEEDED TO BE REPLACED. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 49,900 AND THE CURRENT MILEAGE WAS 51,940. UPDATED 02-14-08. *KB THE CONSUMER STATED THE SLIDING DOORS OPENED WHILE THE VEHICLE WAS IN MOTION. UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213332January 1, 2008
STEERING:HYDRAULIC POWER ASSIST SYSTEM, STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
POWER STEERING RESERVOIR FILTER CLOGS CAUSING POWER STEERING FAILURE. IT IS MORE SEVERE IN COLD WEATHER. HAVE HAD VAN IN DEALER MULTIPLE TIMES AND THEY OBSERVED THE PROBLEM. DEALER AND MANUFACTURER AGREE THERE IS A SEVERE PROBLEM, BUT BECAUSE THEY CANNOT IDENTIFY THE "EXACT COMPONENT" CAUSING THE PROBLEM, THEY WILL NOT FIX. DAIMLER CHRYSLER REFUSES TO FIX UNDER WARRANTY OR NOT. IF THIS WERE ISOLATED ISSUE, I WOULD IGNORE. BUT THERE ARE HUNDREDS OF CASES POSTED ONLINE WITH SAME ISSUE. RESULT IS LOW SPEED AND HIGH SPEED STEERING FAILURE.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213351January 1, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKE SYSTEM FAILURE WHILE DRIVING. NOTHING PREVIOUSLY NOTED PRIOR TO FAILURE. BRAKE PEDAL WENT ALL THE WAY TO FLOOR, COULD NOT RESTORE BRAKING BY PUMPING THE BRAKE PEDDLE. RESORTED TO EMERGENCY BRAKE AND DOWN SHIFT. STOP ACHIEVED WITHOUT ACCIDENT. UNKNOWN CORRECTION AT THIS POINT. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213109December 28, 2007
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. DURING THE WINTER MONTHS, THE BRAKES LOCK UP INTERMITTENTLY. TO UNLOCK THE BRAKES, THE CONTACT MUST MOVE THE VEHICLE FORWARD AND BACKWARDS SEVERAL TIMES. THE MANUFACTURER STATED THAT THEY WERE AWARE OF THE FAILURE AND POSTED A TECHNICAL SERVICE BULLETIN (05-001-06A). THE CURRENT MILEAGE WAS 42,000 AND THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213108December 28, 2007
AIR BAGS:KNEE BOLSTER
THE VEHICLE WAS GOING APPROXIMATELY 55MPH WHEN IT COLLIDED HEAD ON WITH A COW. THE DRIVER SIDE FRONTAL AIR BAGS DEPLOYED. THE DRIVER'S LEGS WERE INJURED BY THE COVER OF THE LOWER AIR BAG. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10213114December 28, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
THIS HAS HAPPENED 2 TIMES IN THE LAST YEAR. HIT A SMALL PUDDLE OF WATER WHILE MAKING A RIGHT HAND TURN. WATER SPRAYED UP ON THE SERPENTINE BELT WHICH THREW THE BELT OFF OF THE IDLER PULLEY AND TENSIONER PULLEY. BOTH TIMES WE WERE MAKING A RIGHT HAND TURN... WHICH MADE IT VERY DANGEROUS BECAUSE WE LOSS THE POWER STEERING. THE FIRST TIME WAS WITH MY WIFE DRIVING...WHICH WOULD BE VERY HARD TO CONTROL FOR A LADY... THE SECOND TIME I WAS DRIVING, WHICH WAS BETTER... BUT STILL VERY DANGEROUS. I AM PLANNING ON PURCHASING THE GOODYEAR REPLACEMENT KIT THAT HAS BEEN MENTIONED ON SEVERAL WEBSITES AND THIS WEBSITE. DAIMLERCHRYSLER SHOULD BE RECALLING ALL THESE VANS AND REPLACING ALL THE PULLEYS WITH THESE SAFER KITS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213123December 28, 2007
STEERING:RACK AND PINION:RACK, EQUIPMENT:MECHANICAL
I AM IN THE PROCESS OF REPLACING THE RACK IN THE STEERING COMPONENT OF MY VAN FOR THE SECOND TIME. THE FIRST WAS 6 MONTHS AFTER PURCHASE, NOW A YEAR AND A HALF LATER AND OUT OF WARRANTY. I RESEARCHED THIS PROBLEM AND FOUND SEVERAL DATABASES OF NUMEROUS COMPLAINTS OF THE SAME THING. I PURCHASED THIS VEHICLE THINKING IT WAS SAFE FOR MY SON AND AM NOW AFRAID OF DRIVING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212981December 27, 2007
VISIBILITY:GLASS, SIDE/REAR
MY HUSBAND WAS DRIVING OUR 2006 DODGE GRAND CARAVAN ON THE HIGHWAY WHEN THE DRIVER'S-SIDE, REAR WINDOW BLEW INTO THE CAR. IT CONCERNS US BECAUSE, AS A PARENT, ONE OF MY CHILDREN COULD HAVE BEEN SITTING IN THE THIRD ROW AND WOULD HAVE BEEN SERIOUSLY INJURED. THANKFULLY IT DID NOT CAUSE AN ACCIDENT TO WHICH THE ACTUAL CAUSE (OF A "BROKEN WINDOW") WOULD HAVE NEVER BEEN REALIZED. I AM NOT SURE WHETHER THIS IS A SAFETY DEFECT OR AN ANOMALY, BUT I WOULD LIKE MY COMPLAINT TO BE RECORDED BASED UPON THESE CONCERNS. THE WINDOW WAS REPLACED, AND IS NOT AVAILABLE AS THE WINDOW SHATTERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212709December 26, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHENEVER THE VEHICLE IS PARKED IN COLD WEATHER OR GETS WET, THE BRAKE SYSTEM LOCKS AND THE VEHICLE IS UNABLE TO MOVE. HE HAD TO REMOVE THE REAR BRAKE DRUM IN ORDER TO REPAIR THE VEHICLE. THE DEALER STATED THAT THERE WAS A TECHNICAL SERVICE BULLETIN (NUMBER 10019632) AFFECTING THE SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM AND INFORMED THE CONTACT THAT HE WOULD HAVE TO REPAIR THE VEHICLE AT HIS OWN EXPENSE. THE VEHICLE HAS NOT BEEN REPAIRED. HE HAS NOT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 15,000 AND CURRENT MILEAGE IS 72,000. UPDATED 01/29/08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212221December 18, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE POWER LOCKS ON THE VEHICLE STOPPED OPERATING. WE WERE ON A SHOPPING TRIP OUT OF TOWN. STOPPED IN AUTO SERVICE CENTER, NOT DODGE, AND THEY RESET THE CODES. THE LOCKS WORKED FOR ABOUT A MONTH AND THEN STOPPED AGAIN. HAPPENED TO BE BACK IN THE SAME TOWN AND STOPPED AT THE SAME AUTO REPAIR SHOP AND THEY RESET THE CODES AGAIN. NOW LESS THAN A MONTH, THE LOCKS HAVE STOPPED WORKING AGAIN. IT IS A PAIN, AS WE TRANSPORT OUR GRANDCHILDREN ALL THE TIME AND SOME ARE NOT OLD ENOUGH TO LOCK AND UNLOCK THE DOORS MANUALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212766December 17, 2007
SERVICE BRAKES, HYDRAULIC
2002 DODGE GRAND CARAVAN WITH DEFECTIVE BRAKES. CONSUMER STATES THAT THE FRONT BRAKE PADS, ROTORS, AND REAR DRUM BRAKES HAVE BEEN REPLACED OR FIXED 5 TIMES. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211595December 12, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. WHILE DRIVING 70 MPH, THE CONTACT EXPERIENCED A LOSS OF STEERING AND THE INSTRUMENT PANEL LIGHTS ILLUMINATED. HE LOOKED UNDER THE HOOD AND DISCOVERED THAT THE SERPENTINE BELT WAS DETACHED. THE CONTACT RE-ATTACHED THE SERPENTINE BELT. THE DEALER WAS NOTIFIED. THE CURRENT MILEAGE WAS 96,000 AND FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211343December 10, 2007
STEERING:HYDRAULIC POWER ASSIST:PUMP
TL*THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. WHILE DRIVING 45 MPH AND DECELERATING, THE CONTACT HEARD A LOUD NOISE COMING FROM THE FRONT END OF THE VEHICLE. SHE TOOK HER VEHICLE TO AN AUTHORIZED LOCAL DEALER AND THEY STATED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 67,000 AND CURRENT MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211389December 10, 2007
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE HEADLIGHTS WOULD INTERMITTENTLY TURN OFF AT NIGHT AND TURN BACK ON AFTER 1-2 SECONDS. OCCASIONALLY, THE HEADLIGHTS WOULD NOT ILLUMINATE AGAIN FOR SEVERAL MINUTES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 10,000 AND CURRENT MILEAGE WAS 40,000. UPDATED 03-0408 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211399December 10, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE ONLY HAS PARK INTERMITTENTLY, MUST USE PARKING BRAKE TO INSURE VEHICLE DOES NOT MOVE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10211229December 8, 2007
ELECTRICAL SYSTEM
INSTRUMENTS AND INSTRUMENT PANEL LIGHTS BECOME INOPERATIVE WITH NO WARNING. IN THE PAST SEVERAL YEARS, WHILE DRIVING THE 1999 DODGE GRAND CARAVAN, WITHOUT WARNING, THE INSTRUMENT PANEL LIGHTS WOULD GO OFF AND ALL GAUGES WOULD QUIT WORKING. USUALLY, A SMACK ON THE TOP OF THE DASHBOARD WOULD BRING IT BACK, HOWEVER, LATELY THIS DID NOT WORK. THE LATEST INCIDENT WAS ON A COLD, DARK, WET EVENING WITH MY WIFE DRIVING AND THE CHILDREN IN THE VAN. THIS PROBLEM RESULTS IN NOT BEING ABLE TO SEE THE SPEEDOMETER NOR THE GEAR SELECTION. I FEEL THIS IS AN UNSAFE CONDITION THAT SHOULD BE LOOKED INTO BY THE MANUFACTURER. IN PERFORMING AN INTERNET SEARCH ON THIS SUBJECT, IT APPEARS THERE MAY BE A MANUFACTURING DEFECT WITH THE SOLDERING OF SOME CONNECTORS FOR THE INSTRUMENT PANEL. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211153December 7, 2007
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
TL*THE CONTACT OWNS A 2005 DODGE CARAVAN. THE CONTACT TOOK HER VEHICLE TO HAVE AN OIL CHANGE AND A LEAK WAS DISCOVERED IN THE POWER STEERING RACK. THE DEALER STATED THAT THE STEERING GEAR NEEDED TO BE REPLACED. PRIOR TO GOING TO THE DEALER, THE CONTACT HEARD A LOUD NOISE WHEN TURNING IN EITHER DIRECTION. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 65,432. UPDATED 01-15-08. *KB UPDATED 01/15/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210939December 5, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
POWER DOOR LOCKS ON DODGE GRAND CARAVAN ENGAGE/DISENGAGE WITHOUT WARNING. HAS LOCKED DOORS WHEN CHILDREN WERE IN CAR WITH KEYS IN IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210457December 1, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
WINDSHIELD WIPERS CAME ON WITHOUT CAUSE OR WARNING AND WILL NOT TURN OFF EVEN WITH IGNITION OFF AND KEY REMOVED. HAD TO REMOVE FUSE AND DISABLE WIPERS TO DRIVE CAR AND KEEP BATTERY FROM DISCHARGING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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