Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10220956March 12, 2008
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
SERPENTINE BELT FALLS OFF DURING RAIN/SNOWY WEATHER ON 1996 DODGE GRANDE CARAVAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220962March 12, 2008
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2005 DODGE GRAND CARAVAN. ELECTRIC LOCKS FAIL. THIS INVOLVES SAFETY, AS THE DOORS ARE SUPPOSED TO LOCK AUTOMATICALLY AT A PREDETERMINED SPEED. THEY FAIL BOTH MANUALLY, REMOTELY AND FROM OBTAINING THE SPEED REQUIRED. THE DEALER TELLS ME THIS IS A SOFTWARE PROBLEM, AND THEY HAVE A TSB TO CORRECT IT, BUT IT COSTS $90 I WOULD THINK THAT IF A SOFTWARE UPDATE IS REQUIRED, THAT MEANS THAT THE SOFTWARE WAS NOT WORKING PROPERLY AT MANUFACTURE, AND IT SHOULD BE COVERED BY THE FACTORY. THEY SAY THAT BECAUSE THE MILES ARE OVER WARRANTY, IT COSTS. BUT SOFTWARE UPDATES INDICATE THAT IT WASN'T DONE PROPERLY IN THE FIRST PLACE, AND IT DOES AFFECT SAFETY BY NOT LOCKING THE DOORS. SIMPLY REMOVING THE IOD FUSE AND REINSERTING IT RESETS THE COMPUTER AND THE LOCKS PERFORM NORMALLY AND THEN FAIL AGAIN. WHEN I BUY WINDOWS PROGRAM, ALL UPDATES ARE FREE, BECAUSE THEY RE UPDATED TO SOLVE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220968March 12, 2008
SUSPENSION:FRONT:STABILIZER BAR
FRONT SWAY BAR BUSHING REPLACED THREE TIMES UNDER WARRANTY BUT FRONT SUSPENSION NOISE CONTINUED, ESPECIALLY WHEN DRIVING OVER ROUGH ROAD SECTIONS OR SPEED BUMPS. DEALER INDICATED IT IS A COMMON PROBLEM, BUT ONCE THE WARRANTY EXPIRED A DIFFERENT SOLUTION WAS FOUND, COST $1,000 PER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220976March 12, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE INSTRUMENT PANEL FAILS FREQUENTLY (ONCE OR TWICE WEEKLY) WHILE DRIVING. THIS MAY CONTINUE FOR SEVERAL MINUTES TO SEVERAL HOURS. WHEN IT OCCURS, THE SERVICE ENGINE LIGHT ALSO COMES ON WHILE THE GAUGES ARE OFF. THIS IS DANGEROUS BECAUSE YOU DON'T KNOW YOUR SPEED, RPM'S, FUEL LEVEL ETC. ETC. ON OCCASION, HITTING THE DASH WILL CAUSE THEM TO COME BACK ON, BUT NOT ALWAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220764March 11, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TWICE IN THE LAST 6 YEARS THE TRANSMISSION HAS HAD TO BE COMPLETELY REBUILT IN OUR 1997 DODGE GRAND CARAVAN DUE TO FAILURE. THE FIRST TIME, IN 2002, OCCURRED AS THE TRANSMISSION PERMANENTLY SLIPPED OUT OF GEAR. THE SECOND TIME, MARCH 2008, THE TRANSMISSION WOULD DOWN-SHIFT INTO FIRST GEAR - AT ANY SPEED AND AT ANY TIME. MORE OFTEN THAN NOT THE TRANSMISSION WOULD SHIFT OUT OF GEAR BEFORE DOWN-SHIFTING CAUSING THE ENGINE TO RACE HIGH. THE VAN IS NOT USED FOR ANYTHING BUT PASSENGER TRAVEL NOR IS IT USED FOR TOWING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220796March 11, 2008
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE AIRBAG SENSOR LIGHT WENT ON AND THE DEALERSHIP TOLD US THEY WOULD RUN DIAGNOSTICS ON IT FOR $89.00. AFTER DOING SO, THEY SAID THAT VEHICLE HAS 2 AIRBAG SENSORS THAT HAVE AN INTERNAL SHORT. THEY SAID THE PARTS WOULD BE $223.52 AND IT WOULD TAKE 2-3 DAYS TO ORDER THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220704March 10, 2008
ELECTRICAL SYSTEM
THE BODY COMPUTER. SOMETHING IS WRONG WITH IT, WONT LET A DEALERSHIP INTO IT, THE TRACTION CONTROL DOESN'T WORK ALONG WITH THE ABS, THE LEFT DOOR WONT OPEN WITH THE BOTTOMS AUTOMATIC.. AS FAR AS THE DEARS KNOW AND WE HAVE HAD IT TOP 3 OF THEM THAT ALL THESE THINGS ARE TIED IN 1 THING THIS VEHICLE ISN'T VERY OLD TO HAVE THIS GO OUT!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220484March 9, 2008
ELECTRICAL SYSTEM:SOFTWARE
I HAVE 2005 DODGE GRAND CARAVAN. THE AUTOMATIC DOOR LOCKS HAVE QUIT WORKING AND I UNDERSTAND THAT IT IS A SOFTWARE ISSUE IN THE CPU. MY MAIN CONCERN IS THAT WHEN YOU PUT IT IN DRIVE AND BEGIN TO MOVE, THE DOORS ARE SUPPOSED TO LOCK WHEN YOU GET TO 18MPH OR SO. I HAVE 4 YEAR OLD TWINS THAT RIDE IN CAR SEATS, AND AM NOT COMFORTABLE NOT HAVING THIS FEATURE WORKING PROPERLY. IT IS ALSO MY UNDERSTANDING THAT THE PROBLEM IS VERY WIDESPREAD AMONG THIS MODEL OF VEHICLE. MY HOPES ARE THAT THE PROBLEM CAN BE ADDRESSED BY DODGE AS I FEEL IT IS A SAFETY HAZARD. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220507March 9, 2008
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING:TURN SIGNAL
IN MY 2005 DODGE GRAND CARAVAN WE HAD AN ISSUE WITH OUR TURN SIGNAL EITHER IT WOULD NOT WORK OR YOU SIGNAL LEFT AND THE RIGHT BLINKER CAME ON. IT TOOK 3 VISITS AND 6 PHONE CALLS TO THE DEALER UNTIL FIXED. WE ALSO HAVE PROBLEMS WITH THE HEADLIGHTS WORKING ONLY WHEN IT WANTS TO AND IT SEEMS TO WORK AT THE DEALER SO THEY SAY SORRY COME AGAIN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220511March 9, 2008
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
SERPENTINE BELT FALLS OFF TENSIONER REPEATEDLY AND HAVE REPLACED SEVERAL TENSIONER PULLEYS AND SERPENTINE BELTS WITHOUT ANY REMEDY TO THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220284March 6, 2008
AIR BAGS, AIR BAGS:FRONTAL
TL*THE CONTACT OWNS 2005 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 35MPH, THE FRONTAL AIR BAG DEACTIVATION LIGHT ILLUMINATED. THE DEALER AND THE MANUFACTURER STATED THAT THE VEHICLE IDENTIFICATION NUMBER WASN'T INCLUDED THE AIR BAG SENSOR SWITCH RECALL. THE CURRENT MILEAGE WAS 40,000 AND THE FAILURE MILEAGE WAS 38,000. UPDATED 03-25-08 *BF UPDATED 03/25/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220148March 5, 2008
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
SERPENTINE BELT KEEPS FALLING OFF WHENEVER THE VEHICLE GOES THROUGH A PUDDLE, RENDERING THE POWER STEERING USELESS, ENGINE OVERHEATS, ALTERNATOR STOPS. 2000 DODGE GRAND CARAVAN 3.3L WITH AC, 132,000 MI, SERPENTINE BELT, TENSIONER, AND WATER PUMP REPLACED; THE BELT SLIPPED OFF ONCE PER WEEK FOR THREE WEEKS, EACH TIME DURING A HEAVY RAIN 3/4/2008, 3/27/2008, 2/28/2008. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220087March 4, 2008
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
DRIVE BELT JUMPING OFF WHILE DRIVING THROUGH A PUDDLE. LOSS OF POWER STEERING AND OVER HEATING OF ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220091March 4, 2008
SEAT BELTS:REAR/OTHER
SEAT BELTS IN MIDDLE ROW NO LONGER LATCH. TONGUE INSERTS BUT DOES NOT CATCH. RIGHT REAR SEAT BELT OFTEN FAILS TO FEED ENOUGH BELT OUT TO PERMIT BUCKLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219982March 3, 2008
STEERING:RACK AND PINION
I BOUGHT A 2005 GRAND CARAVAN IN MAY 2005. THE RACK AND PINION RACK COMPLETELY FAILED IN DECEMBER 2005 AT 9870 MILES. IT WAS REPLACED UNDER WARRANTY. MY VAN BEGIN MAKING THE SAME NOISES AND LOSING POWER STEERING FLUID. WHEN I HAD IT CHECKED AT THE DEALERSHIP TODAY, I WAS INFORMED THAT MY VAN WAS LEAKING POWER STEERING FLUID AND THAT THE RACK AND PINION ASSEMBLY NEEDED TO BE REPLACED. THE MILEAGE ON THE VAN IS 42,726. EVEN THE SERVICE ADVISOR REMARKED THAT THE RACK AND PINION SHOULD NOT HAVE TO BE REPLACED AT 42,726 AND THAT IT WAS UNHEARD OF TO REPLACE IT TWICE IN LESS THAN 2 AND A HALF YEARS AND UNDER 43,000 MILES. FROM RESEARCHING ONLINE I SEE THAT I AM NOT ALONE. THIS IS HAPPENING FREQUENTLY. I BELIEVE THIS IS A SAFETY DEFECT THAT NEEDS IMMEDIATE INVESTIGATION, BEFORE THE DEFECT RESULTS IN A FATALITY. THE DEALERSHIP SAID IT IS NOT COVERED UNDER THE POWERTRAIN WARRANTY AND SINCE I AM BEYOND 36,000 MILES THE REPLACEMENT WILL COST ABOUT $850. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219847March 2, 2008
VEHICLE SPEED CONTROL
I OWN A 2002 DODGE GRAND CARAVAN, WHICH HAS CRUISE CONTROL INSTALLED. THERE ARE TWO BUTTONS ON THE LEFT SIDE OF THE STEERING WHEEL, ENGAGE/DISENGAGE WHICH ENGAGES THE SYSTEM, AND SET, WHICH SETS THE SYSTEM ON THE SPEED SELECTED. THERE ARE THREE BUTTONS ON THE RIGHT SIDE OF THE STEERING WHEEL, ACCEL/RESUME, CANCEL WHICH CANCELS THE LAST SETTING SET, AND DECEL. ABOUT 50% OF THE TIME WHEN I 'CANCEL' THE LAST SETTING ENGAGED, AFTER 1 TO 3 SECONDS THE SYSTEM WILL RE-ENGAGE AND ACCELERATE TOWARD THE SPEED PREVIOUSLY SELECTED. IT WILL NOT RE-ENGAGE IF THE SYSTEM IS DE-ACTIVATED BY EITHER THE BRAKE APPLICATION OR BY PRESSING THE DISENGAGE BUTTON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219710February 29, 2008
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
ON OR AROUND FEB 26 I DISCOVERED THAT THE AUTO DOOR LOCKS WERE NOT WORKING NOR WAS I ABLE TO UNLOCK OR LOCK MY DOORS FROM THE INSIDE WITH THE INSIDE LOCK SWITCH. IF MY WIFE WAS TRYING TO OUTRUN AN ASSAILANT SHE WOULD NOT BE ABLE TO UNLOCK OR LOCK THE DOORS AUTOMATICALLY WHEN SECONDS COULD BE CRUCIAL. NOT TO MENTION THE FACT THAT THE LIGHTS FLASH WITH USING THE REMOTE ERRANTLY INDICATING THAT THE DOORS WERE LOCKED. AT THIS POINT I HAVE'NT FIXED THE PROBLEM BUT I UNDERSTAND THAT DODGE HAS AN UPDATE FIX. THIS SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219722February 29, 2008
STEERING:RACK AND PINION
SPORADIC NOISE COMING FROM CAR ENGINE, AND SOME DIFFICULTY TURNING AT TIMES. AFTER A THOROUGH INSPECTION, A MECHANIC FOUND THAT IT IS A FAULTY RACK AND PINION. SUBSEQUENT, HAVE FOUND NUMEROUS COMPLAINTS, INCLUDING AT FOLLOWING SITE: HTTP://WWW.TOPIX.COM/FORUM/AUTOS/CHRYSLER-TOWN-AND-COUNTRY/T4ICMKSNNRM7AJFIE/ THIS HAS POTENTIAL SERIOUS SAFETY ISSUES WITH REGARD TO STEERING. PLEASE INVESTIGATE A RECALL FOR THIS PROBLEM. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219254February 26, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT
SINCE MIDDLE OF LAST DECEMBER 2007 I CANNOT USE MY CAR BECAUSE ?TRANSMISSION HAS NO REVERSE?. THIS IS SECOND TIME A TROUBLE LIKE THIS HAPPENS. FIRST TIME IT HAPPENED ON LAST OCTOBER 2007 AT 2,230 MILES. ). I CANNOT AGREE WITH YOUR CORPORATION'S DECISION AND LARRY MILLER DODGE SERVICE CENTER'S DECISION TO REPAIR THE VAN AT EVERY 2,000 MILES. PLEASE HELP ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219212February 26, 2008
STEERING:RACK AND PINION
I NOTICED WHAT APPEARED TO BE AN OIL LEAK COMING FROM THE RIGHT FRONT SIDE OF MY UNDERCARRIAGE. I IMMEDIATELY SCHEDULED AN APPOINTMENT WITH MY MECHANIC, WHO INFORMED ME THE RACK AND PINION IN MY 2006 DODGE GRAND CARAVAN NEEDED REPLACED. WHEN I ASKED HIM HOW COMMON IT IS FOR A VEHICLE OF THE AGE MINE IS, WITH SO FEW MILES FOR CARS TODAY, HE SAID IT WAS BECOMING COMMON AND EVEN SHOWED ME ANOTHER DODGE GRAND CARAVAN ON THE RACK FOR THE EXACT SAME THING. I WAS TOLD $873 TO FIX IT. I THEN CALLED THE LOCAL DODGE DEALER WHO SAID THEY HAD NOT HEARD OF ANY GRAND CARAVANS HAVING THIS KIND OF PROBLEM AND THAT THEY COULD NOT HELP ME. I IMMEDIATELY GOT ON THE INTERNET WHERE I HAVE FOUND WEBSITE AFTER WEBSITE DESCRIBING THE SAME PROBLEM AS MINE AND THAT THE RACK AND PINION FOR MY VEHICLE IS ON BACK ORDER. THIS REALLY SEEMS LIKE A REAL ISSUE THAT DODGE NEEDS TO ADDRESS, RATHER THAN JAB IT TO THE CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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