Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10267063April 28, 2009
STEERING:RACK AND PINION
RACK AND PINION LEAKING FLUID FROM RUBBER BOOT AND NEEDS REPLACED; MECHANIC SAID VERY COMMON PROBLEM FOR 2006 GRAND CARAVANS WITH OVER 40,000 MILES. HAS REPLACED MORE THAN HE CARES TO ADMIT. OF COURSE NO LONGER UNDER WARRANTY AND PART IS ON BACK ORDER? MUST REALLY HAPPEN ALOT WHEN THE PART IS ON BACK ORDER, MAYBE TIME FOR A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267101April 28, 2009
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TL*THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. THE CONTACT HAS EXPERIENCED TWO FAILURES REGARDING THE SERPENTINE BELT. WHILE DRIVING 30 MPH, THE POWER STEERING AND POWER BRAKES LOST POWER. THERE WERE NO WARNINGS PRIOR TO THE FAILURES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND HE REPAIRED THE VEHICLE HIMSELF BY RE-ATTACHING THE SERPENTINE BELT. THE CONTACT IS CURRENTLY UNABLE TO TAKE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MANUFACTURER STATED THAT NO COMPENSATION WOULD BE PROVIDED BECAUSE THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 120,000 AND CURRENT MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266733April 26, 2009
LATCHES/LOCKS/LINKAGES
WE JUST PURCHASED A 2005 DODGE GRAND CARAVAN YESTERDAY AND DID NOT DISCOVER UNTIL WE GOT HOME THAT THE POWER LOCKS DO NOT WORK. WE FEEL THIS IS A SAFETY ISSUE ESPECIALLY WITH OUR TWO SMALL CHILDREN IN THE VEHICLE. IT IS UNSETTLING TO THINK THAT SOMEONE DANGEROUS COULD ATTEMPT JUMP INTO THE VAN AT ANY TIME THE VEHICLE IS STOPPED AND NOT BE ABLE TO QUICKLY HIT THE BUTTON AND PROTECT OUR FAMILY. IT IS ALSO EASIER TO FORGET TO LOCK ALL THE DOORS AFTER EXITING THE VEHICLE, WHICH MAKES US MORE PRONE TO THEFT. WE WOULD REALLY, BE GRATEFUL FOR THIS TO BE CONSIDERED FOR A RECALL. THANK YOU SO MUCH!*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266764April 26, 2009
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE AUTOMATIC LOCKS JUST SUDDENLY STOPPED WORKING, WHICH IS A HUGE SAFETY ISSUE ON A MINIVAN WITH KIDS. I WENT ONLINE AND DISCOVERED TONS OF PEOPLE HAD THE SAME PROBLEM WITH 2005 GRAND CARAVAN/CARAVAN. THERE IS A QUICK, TEMPORARY FIX OF REMOVING THE 10D 20A FUSE OR THE NEGATIVE CABLE ON THE BATTERY, BUT THE PROBLEM APPARENTLY RECURS WITH EVER DIMINISHING PERIODS OF TIME IN BETWEEN. THE PERMANENT FIX IS APPARENTLY AN UPDATE TO THE SOFTWARE, WHICH CLEARLY STATES THAT DODGE/CHRYSLER IS AWARE OF THE PROBLEM, THAT IT IS A PROBLEM WITH THEIR ENGINEERING, AND THAT THEY ARE ONLY TOO HAPPY TO TAKE MONEY FROM CONSUMERS TO FIX A SAFETY PROBLEM INHERENT IN THEIR FAULTY DESIGN. IT SHOULD BE RECALLED AND FIXED BY THEM BEFORE WE START HEARING ABOUT TRAGEDIES, ESPECIALLY AS THIS OCCURS WITHOUT NOTICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266679April 25, 2009
SEAT BELTS
SEATBELT LOCKED UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266724April 25, 2009
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
02/23/2009- PURCHASED 2008 DODGE GRAND CARAVAN- ON DAY OF PURCHASE I ASKED WHY BRAKES MADE A BARKING SOUND,WAS TOLD BECAUSE IT SAT IN PARKING LOT FOR A WHILE. ODOMETER-19230THE NEXT DAY THE VAN SHUT ITSELF OFF WHILE DRIVING DOWN THE ROAD. I COULD STEER AND THE ENGINE WAS RUNNING BUT I COULDN'T ACCELERATE AND ALL INSTRUMENT LIGHTING WAS OFF.I CALLED SALE AUTO MALL THE PLACE I BOUGHT IT AND THEY SAID CALL BACK IF IT HAPPENED AGAIN. SOMETIME IN MARCH TOOK IT BECAUSE THE STEERING KEEP PULLING ME TOWARDS THE CURB. THE SERVICE MANAGER OF SALE AUTO MALL TEST DROVE IT WITH ME IN IT AND DETECTED NOTHING WRONG. 4/01/2009- TOOK IT IN FOR OIL CHANGE. 04/06/2009 BRAKES FAILED COMING BACK FROM MOOREHEAD. CALLED SALE AUTO MALL, THEY REFERRED ME TO DODGE DEALERSHIP IN GREENVILLE, CALLED THEM AND ASKED FOR TOW, THEY REFUSED, THEY TOLD ME TO BRING IT AS FAR AS I COULD. WHEN I GOT THERE THEY SAID IT WASN'T UNDER WARRANTY AND THAT IT WOULD BE $370 TO FIX, I REFUSED AND THEY CHARGED ME $35 FOR LOOKING AT IT. 04/08/2009-TOOK IT TO BOYD'S HE REPAIRED BRAKES AND ROTORS FOR $150. 4/20/2009- BRAKES SPONGY AND SINKING CALL BOYD'S REFERRED ME TO DODGE DEALERSHIP IN NEW BERN, SEE THEM, SERVICE MANAGER STARTS THE TEST DRIVE WITH ME GOES TEN FEET AND HITS BRAKES,STOPS CAR SAYS I KNOWWHATS WRONG IT'S THE MASTER CYLINDER,ASKED ME TO GET OUT,SAYS HE WANTS HIS BRAKE MAN TO CHECK IT OUT. THEN THIRTY MINUTES LATER SENDS A MAN TO TELL ME THE PART HAS TO BE ORDER, HE GIVES ME MY KEYS AND TELLS ME THEY'LL CALL ME WHEN THE PART IS IN.4/23/09- DEALERSHIP CALLED ME SAID PART WAS IN, COULD I COME IN TODAY, TOLD HIM I WAS AT WORK, WHEN COULD I COME IN HE ASKED,I TOLD HIM MONDAY, HE SAID FINE. 04/24/2009- COMING HOME FROM WORK GOING 40 ON ARRLINGTON BLVD.SEE A LINE OF CARS IN FRONT OF ME START TO SLOW DOWN, SUDDENLY ALL CARS IN FRONT SLAM ON BRAKES TO A DEAD STOP,I SLAM ON MY BRAKES,BUT THEY GO ALL THE WAY TO THE BOTTOM OF FLOOR AND THE RATE OF SPEED DOESN'T CHANGE.I HIT THE SUV IN FRONT OF ME AT FULL SPEED. HELP! *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10266465April 23, 2009
EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT, HEADLIGHTS GO OFF. SOMETIMES WILL COME ON AFTER A FEW SECONDS AND SOMETIMES AFTER TURNING SWITCH OFF AND ON. SOMETIMES THE LIGHTS DO NOT COME BACK ON UNTIL THE CAR IS SHUT OFF AND RESTARTED. THIS IS NOT SAFE WHEN YOU ARE TRAVELING 55 MPH WITH OR WITHOUT OTHER CARS ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266041April 20, 2009
SUSPENSION:FRONT
DEAR STAFF MEMBERS: I AM THE ORIGINAL OWNER OF A 1999 DODGE GRAND CARAVAN WITH 104,000 MILES ON IT. THE FRONT STRUT TOWERS ARE RUSTING BADLY AND I WAS TOLD BY A DODGE MECHANIC AT SHERMAN DODGE IN SKOKIE, ILLINOIS (WHERE I BOUGHT THE VAN) THAT THE STRUT WILL POP THROUGH THE HOOD ANYTIME AND WOULD CAUSE THE LOST CONTROL OF THE VEHICLE. THIS IS A DESIGN DEFECT AND I WOULD VERY MUCH LIKE TO SEE DODGE PICK UP SOME, IF NOT ALL OF THE REPAIR COST. I ALSO INSPECT THE UNDERSIDE OF THE VEHICLE AND DISCOVERED PRETTY SERIOUS RUSTING AT VARIOUS STRUCTURAL COMPONENT. DODGE NEED TO SHOW "AMERICAN" RESPONSIBILITY WHEN IT COMES TO SAFETY ISSUES OF THEIR PRODUCTS. THANKS. *TR WL, CHICAGO, IL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266063April 20, 2009
AIR BAGS:FRONTAL
WHILE PULLING INTO A PARKING SPACE IN A STRIP MALL, MY DRIVERS SIDE STEERING WHEEL AIR BAG DEPLOYED. THERE WAS NO CONTACT OF ANY KIND WITH ANOTHER VEHICLE OR OBJECT ON THE PAVEMENT. MY RIGHT ARM WAS INJURED WITH LACERATIONS AND CONTUSIONS, ALTHOUGH NOT SERIOUS ENOUGH TO SEE A DOCTOR. THE NEXT DAY, I TOOK IT INTO THE DODGE DEALER FOR WHAT I THOUGHT WOULD BE A WARRANTY REPAIR. THE SERVICE MANAGER SAID IT LOOKED TO HIM LIKE IT HAD A FRONT IMPACT. I COULDN'T SEE ANY DAMAGE OR INDICATION OF AN IMPACT , BUT HE WAS QUITE SURE AND SUGGESTED I CALL MY INSURANCE COMPANY. THE INSURANCE ADJUSTER SAID THERE HAD BEEN A FRONT IMPACT. I HAVE NOT HAD AN IMPACT OF ANY KIND SINCE I PURCHASED THE VEHICLE APPROX. 6 MONTHS AGO. I, OF COURSE, CAN NOT SAY IT WAS NEVER HIT WHILE PARKED IN A PARKING LOT. I CAN SAY THE VEHICLE WAS NOT LEFT UNATTENDED IN A PARKING LOT FOR 48 HOURS BEFORE THE AIR BAG DEPLOYED. I AM CONCERNED THAT AN AIR BAG CAN DEPLOY, WITHOUT WARNING, SEVERAL HOURS, DAYS, OR WEEKS AFTER THE IMPACT. IF I HAD BEEN TRAVELING ON THE INTERSTATE HIGHWAY WHEN THE BAG DEPLOYED THERE COULD EASILY HAVE BEEN FATALITIES. BY THE WAY, THE DODGE DEALER CHECKED THE COMPUTER CONTROLLER AND SAYS THERE IS ABSOLUTELY NOTHING ON IT. I HAVE ORDERED A NEW AIR BAG AND CONTROLLER. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10265933April 18, 2009
STEERING
THE 2203 GRAND CARAVAN HAS HAD A RECALL ON THE UPPER POWER STEERING HOSE AND WAS SERVICED. A RECURRING NOISE STARTED. UNDER A EXTENDED WARRANTY THE POWER STEERING PUMP HAS BEEN REPLACED TWICE AND THE RACK ONCE. 6 MONTHS AFTER THE LAST SERVICE THE NOISE CAME BACK AND LOWER POWER STEERING HOSE INTO THE COOLER BLEW OFF WHILE DRIVING CAUSING SUDDEN LOSS OF POWER STEERING. (NO CRASH) REPLACED HOSES WITH BETTER CLAMPS AND BACK FLUSHED POWER STEERING RESERVOIR. INTERNET SOURCES HAVE INDICATED A FILTER SCREEN IN THE POWER STEERING RESERVOIR. COULD THIS BE CAUSING THE LARGE LISTING OF SAME PROBLEMS ON THE INTERNET? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265958April 18, 2009
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
AUTOMATIC DOOR LOCKS QUIT WORKING. TROUBLE WITH CAR COMPUTER AFTER BATTERY CHANGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265874April 17, 2009
STEERING
UNUSUAL GRINDING NOISE WHEN BRAKING AND TURNING AT THE SAME TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265872April 17, 2009
SERVICE BRAKES, HYDRAULIC
MY SON STEPPED ON THE BRAKE AND THE PEDAL WENT TO THE FLOOR UPON INSPECTION THE REAR BRAKE LINE WAS LEAKING RIGHT BEHIND THE BRADED PART ABOUT A FOOT BEHIND THE ABS UNIT THE OTHER REAR LIND IS IN BAD SHAPE AT THE SAME POINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265903April 17, 2009
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH, EXTERIOR LIGHTING:HEADLIGHTS
PURCHASED 2005 DODGE GRAND CARAVAN USED IN OCT, 2005. VEHICLE HAD APPROX. 9000 MILES ON ODOMETER. FOUR MONTHS LATER THE HEADLIGHTS WOULD ONLY WORK INTERMITTENTLY. MILEAGE WAS APPROX 13,500 MILES. DEALER REPLACED DASHBOARD SWITCH UNDER WARRANTY. APPROX. ONE YEAR LATER HEADLIGHT PROBLEM RETURNED...VERY INTERMITTENT..SO CONTINUED DRIVING. ANOTHER YEAR LATER, DRIVING AT NIGHT, ON VACATION, 2000 MILES FROM HOME, HEADLIGHTS WENT OUT. SWITCHING LIGHT SWITCH ON-OFF NUMEROUS TIMES FIXED LIGHTS TEMPORARILY. LOST LIGHTS SEVERAL TIMES THAT NIGHT. TEXAS DEALER DIAGNOSED BAD SWITCH. REPLACED AT APPROX 52800 MILES. PAID FOR THIS REPAIR. ONE YEAR LATER SWITCH AGAIN INOP. MILEAGE APPROX 67700 MILES. LIGHTS WILL NOT WORK AT ALL. CANNOT DRIVE CAR AT NIGHT. THIS MAKES THREE TIMES IN THREE AND A HALF YEARS OF OWNERSHIP THAT HEADLIGHTS BECOME INOPERATIVE. INTERNET SEARCH BRINGS UP HUNDREDS OF OTHERS WITH SIMILAR COMPLAINTS. DEALER SAYS NO REPORTED PROBLEMS WITH CARAVAN HEADLIGHTS AND CAR IS OUT OF WARRANTY. OWNER RESPONSIBILITY. THIS CAR HAS DOCUMENTED PROBLEM WITH HEADLIGHTS. SOMETHING NOT RIGHT HERE. *TR UPDATED 09/11/12*LJ THE CONSUMER SOLD THE VEHICLE ON JUNE 30, 2012. UPDATED 09/12/12. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265650April 16, 2009
ELECTRICAL SYSTEM
I ONLY OWNED THE VAN FOR ABOUT 2 WEEKS(IT WAS USED) AND ALL MY GAUGES WENT OUT. THE FIRST TIME I TURNED ON THE MIRROR BUTTON IT CAME BACK ON FOR A FEW DAYS WENT OUT AGAIN. THE SECOND TIME IT HAPPENED I TURNED ON THE WIPERS IT CAME BACK ON FOR ABOUT A DAY, THEN IT WENT OUT COMPLETELY. IT SEEMS ALOT OF PEOPLE HAVE THE SAME PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265423April 15, 2009
LATCHES/LOCKS/LINKAGES
POWER DOORS AND LOCKS DON'T WORK, DESPITE FLASH OF HEADLIGHTS AND HORN BEEP INDICATING THAT THEY DO WORK. FOUND ON THE WEB THAT YOU CAN PULL ONE OF THE 20 AMP FUSES FOR A TEMPORARY FIX BUT THIS KEEPS HAPPENING MORE AND MORE FREQUENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265155April 13, 2009
STEERING
POWER STEERING MAKES GRINDING NOISE. THE NOISE DOESN'T HAPPEN ALL THE TIME USUALLY WHEN DRIVEN ALOT. TOOK IT TO DEALER THEY SAID THEY COULDN'T FIND ANY PROBLEM. I LOOKED ONLINE AND READ THAT THERE ARE MANY COMPLAINTS ABOUT THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264921April 10, 2009
SERVICE BRAKES, ELECTRIC, ELECTRICAL SYSTEM
BRAKE PADS HAD TO BE REPLACED AND ROTORS TURNED AT 13,000 MILES. ONLY MADE SOUND FOR ONE DAY GRINDING. NEVER HAD BRAKES ON ANY CAR I HAVE OWNED GO OUT WITH THAT FEW OF MILES. ESPECIALLY A NEW CAR. BATTERY WAS ALSO LEAKING AND INSIDE FUNCTIONS LIKE RADIO AND WIPERS, LOCKS , WINDOWS... SOMETIMES JUST DON'T WORK. IT ALSO FEELS LIKE THE TRANSMISSION IS DRAGGING. THEY REPLACED THE BATTERY , I HAD TO PAY FOR THE BRAKES AND NOTHING WAS FOUND FOR ANY OF THE OTHER STUFF.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264927April 10, 2009
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
THE DOOR LOCKS OPEN OR CLOSE FROM THE SWITCHES OR THE SMART KEY BUTTONS. THEY ALSO DO NOT LOCK AT TWENTY MPH AS DESIGNED. THIS DUE TO A KNOWN FAILURE OF THE BODY CONTROLLER IN THE VEHICLE, HOWEVER THE DEALERS I HAVE SPOKEN TO SAY 'YES', THIS IS A KNOWN PROBLEM THAT CONSISTENTLY COMES UP AFTER WARRANTY PERIODS. THIS FAILURE PUTS THE OCCUPANTS OF THE VEHICLE (MINI VAN) AT RISK WHEN LOCKS DON'T WORK AS DESIGNED, ESPECIALLY CONSIDERING THAT THE VAN ONLY CAN UNLOCKED WITH THE KEY AT THE DRIVER'S DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264830April 9, 2009
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE INDICATOR REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND THEY STATED THAT THE FAILURE WAS CAUSED BY CORROSION IN THE WIRE CONNECTOR AND THE FRONT DRIVER'S SIDE IMPACT SENSOR. THE VEHICLE WAS REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 07V192000 (AIRBAGS,FRONTAL,SENSOR/CONTROL MODULE), ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 70,000 AND CURRENT MILEAGE WAS 71,800. UPDATED 05/05/09 *BF THE DRIVERS SIDE SLIDING DOOR WAS DIFFICULT TO OPEN MANUALLY AND THE PASSENGER SLIDING DOOR DID NOT OPEN ALL THE WAY. UPDATED 05/07/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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