Dodge Grand Caravan Complaints (2003)

219 consumer complaints on file.

#10275476July 1, 2009
STEERING
POWER STEERING MAKES TERRIBLE WHINING NOISE AND STEERING WHEEL SHUDDERS AND IS HARD TO TURN - WORSE IN COLDER TEMPERATURES. PROBLEM STARTED WHEN VAN HAD LESS THAN 30K, IT NOW HAS 58K MILES. VAN HAS EXT. WARRANTY THROUGH DODGE COVERING EVEN SEALS & GASKETS, BUT SINCE DEALER CALLS THIS A "NUISANCE" PROBLEM - IT'S NOT WARRANTY. WE ARE VERY, VERY FRUSTRATED WITH DODGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265933April 18, 2009
STEERING
THE 2203 GRAND CARAVAN HAS HAD A RECALL ON THE UPPER POWER STEERING HOSE AND WAS SERVICED. A RECURRING NOISE STARTED. UNDER A EXTENDED WARRANTY THE POWER STEERING PUMP HAS BEEN REPLACED TWICE AND THE RACK ONCE. 6 MONTHS AFTER THE LAST SERVICE THE NOISE CAME BACK AND LOWER POWER STEERING HOSE INTO THE COOLER BLEW OFF WHILE DRIVING CAUSING SUDDEN LOSS OF POWER STEERING. (NO CRASH) REPLACED HOSES WITH BETTER CLAMPS AND BACK FLUSHED POWER STEERING RESERVOIR. INTERNET SOURCES HAVE INDICATED A FILTER SCREEN IN THE POWER STEERING RESERVOIR. COULD THIS BE CAUSING THE LARGE LISTING OF SAME PROBLEMS ON THE INTERNET? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263218March 27, 2009
ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, GASOLINE
WIFE WENT TO START CAR IN MORNING. LOUD EXPLOSION FOLLOWED BY SMOKE FROM ENGINE COMPARTMENT. SHE LEFT VEHICLE. SHE SMELLED BURNT PLASTIC SMELL. I CHECKED LATER AND SAW EXPLODED INTAKE MANIFOLD AND HOSE ON TOP OF ENGINE. OBVIOUS EXPLOSION IN ENGINE INTAKE AREA WITH ENOUGH FORCE TO BLOW MANIFOLD INTO PIECES. CAR IS AT DEALER. THEY ARE WAITING FOR NEW INTAKE MANIFOLD TO REPAIR VEHICLE. UNCONCERNED ABOUT POTENTIAL HARM TO DRIVER/PASSENGERS OF VEHICLE. THIS HAS POTENTIAL FOR FIRE IN ENGINE COMPARTMENT AND VEHICLE AND COULD BE VERY DANGEROUS SITUATION. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10255161January 15, 2009
STEERING
ABOUT SIX MONTHS AGO, MY WIFE'S VAN HAS BEEN MAKING A WHINING SOUND FROM THE STEERING PUMP. THE NOISE INTENSIFIES ONCE THE STEERING WHEEL IS BEING TURNED. I WAS TOLD THAT THE STEERING PUMP MAY HAVE TO BE REPLACED. EVENTHOUGH THIS VAN IS 6 YEARS OLD, IT WAS IN STORAGE FOR 3 YEARS. THE CAR WAS OPERATED ONCE A MONTH IN STORAGE. THIS SHOULDN'T BE HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253841January 5, 2009
LATCHES/LOCKS/LINKAGES
THE SENSOR HAS STOPPED WORKING IN MY 2003 DODGE GRAND CARAVAN DRIVER'S SIDE BACK DOOR. THIS SENSOR ALLOWS FOR THE DOOR TO STOP IF ANYTHING GETS IN THE WAY OF THE DOOR. ONE DAY I WAS CARRYING IN MY 1 YEAR OLD SON AND ALL HIS THINGS. I WENT TO SHUT THE DOOR, THINKING THAT EVERYTHING WAS REMOVED OUT OF THE WAY. I HADN'T PULLED HIS WALK-BEHIND TOY COMPLETELY OUT OF THE WAY. THE DOOR BROKE THE TOY. THE NEXT DAY MY OLDER SON WAS GETTING SOMETHING OUT OF THE CAR. HE HAD ACCIDENTALLY HIT THE BUTTON TO CLOSE THE DOOR. IT DIDN'T STOP AGAIN. I PULLED HIM OUT OF THE WAY BEFORE IT CRUSHED HIS HAND. THE DOOR MISSED HIM BY A COUPLE INCHES. I HAVE TALKED TO MY WARRANTY COMPANY AND ALSO CUSTOMER SERVICE THROUGH DODGE AND THEY ARE BOTH SAYING THEY CAN'T FIX THIS ISSUE. I DON'T WANT IT TO GET TO THE POINT WHERE ONE OF MY CHILDREN IS INJURED BY A FAULTY POINT. THIS IS A HUGE SAFETY ISSUE. THE VAN WAS PURCHASED USED IN 2008. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253015December 29, 2008
ELECTRICAL SYSTEM:HORN, AIR BAGS, VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AND THE HORN AND VEHICLE SPEED CONTROL STOPPED WORKING. THE DEALER STATED THAT THE CLOCKSPRING WAS THE CAUSE OF THE FAILURE. THE REPAIR WOULD COST $300. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251648December 13, 2008
STEERING
POWER STEERING FAILS ON 2003 DODGE GRAND CARAVAN ON MORNINGS WHEN IT RAINS. HUGE SAFETY RISK SINCE VEHICLE CANNOT BE TURNED WITHOUT EXTREME MANUAL EFFORT...IMPOSSIBLE FOR MY WIFE! DEALERSHIP SAYS RACK AND PINION IS BAD AND NEEDS REPLACING ($1400). INTERNET SAYS THIS IS VERY COMMON IN THESE VEHICLES FROM 2002-2006! WHY HAS IT NOT BEEN RECALLED FOR A SAFETY RETROFIT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250636December 3, 2008
POWER TRAIN:DRIVELINE
LEFT DRIVE SHAFT BROKE PULLING OUT OF PARKING SPACE. RIGHT DRIVE SHAFT BECAME VERY NOISY WHEN DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250637December 3, 2008
STEERING
POWER STEERING PUMP WAS VERY NOISY AND STEERING WOULD BECOME STIFF UNDER CERTAIN CONDITIONS. MECHANIC SAYS IT IS A POOR DESIGN OF FILTER IN POWER STEERING RESERVOIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248056November 9, 2008
SERVICE BRAKES, HYDRAULIC, EQUIPMENT:MECHANICAL
I'VE HAD THREE BRAKE LINE FAILURES IN 2 YEARS (THE FIRST INCIDENT WAS ON 3/31/2006; THIS WAS THE BRAKE LINE THAT WAS ORIGINALLY ON THE VEHICLE WHEN I PURCHASED THE CAR, THE SECOND WAS ON 11/22/2006; THIS WAS A REPLACEMENT PART WHICH I ORDERED FROM THE DEALERSHIP). THE BRAKE LINE ASSEMBLY ON THE LEFT REAR WHEEL BREAKS AND LEAKS FLUID WHICH CAUSES THE BRAKES TO FAIL WHEN PRESSURE IS APPLIED TO THE BRAKE PEDAL. I HAVE HAD THE BRAKE ASSEMBLY REPLACED WITH A NEW ONE AT EACH OCCURRENCE. NOW, I HAVE HAD ANOTHER BRAKE ASSEMBLY FAILURE. IT WILL TAKE 5 BUSINESS DAYS FOR THE NEW ONE TO ARRIVE. I WILL KEEP THE OLD ONE WHEN THE CAR IS REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246776October 27, 2008
STEERING
2003 GRAND CARAVAN SPORT, STEERING WHEEL IS STIFF DURING WINTER FOR THE FIRST 5 TO 10 MINS IN THE MORNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244512October 6, 2008
STEERING
TL*THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. IN RAINY WEATHER CONDITIONS, THE VEHICLE WOULD SPORADICALLY LOSE POWER STEERING ABILITY. THE RISK OF A CRASH OR SERIOUS INJURY WERE INCREASED. THE CONTACT HAS TAKEN HER VEHICLE TO THE DEALER ON NUMEROUS OCCASIONS, BUT THEY COULD NOT IDENTIFY THE CAUSE OF THE FAILURES. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. AS OF OCTOBER 6, 2008, THE VEHICLE HAS NOT BEEN PROPERLY REPAIRED. THE FAILURE MILEAGE WAS 17,000 AND CURRENT MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240254August 29, 2008
EXTERIOR LIGHTING
THE HEADLIGHTS JUST TURN OFF BY THEMSELVES. NO WARNING. EXTREMELY DANGEROUS AT NIGHT. THIS HAS OCCURRED ABOUT 7 TIMES. VERY INTERMITTENT, BUT NEARLY RAN OFF THE ROAD ON ONE OCCASION. THE CAR WAS COMPLETELY BLACK AND I COULDN'T FIND THE SWITCH TO TOGGLE IT BACK AND FORTH. THEY HAVE ALWAYS COME BACK ON AFTER TURNING THE SWITCH OFF THEN BACK ON A COUPLE OF TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232538June 27, 2008
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. DURING ACCELERATION, THE VEHICLE JUMPS. THE FAILURE SUBSIDES AFTER THE VEHICLE HAS BEEN DRIVEN FOR A PERIOD OF TIME. DURING THE SECOND OCCURRENCE, THE VEHICLE SHUT OFF DURING ACCELERATION. DURING THE THIRD FAILURE, THE VEHICLE SHUT OFF WHILE DRIVING IN REVERSE. THE CONTACT SHIFTED INTO PARK AND RESTARTED THE VEHICLE. THE JUMPING STILL OCCURRED UNTIL THE VEHICLE WARMED UP. THE FAILURE IS INTERMITTENT. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 70,000 AND CURRENT MILEAGE WAS 77,863.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224691April 16, 2008
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
TL*THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. WHEN THE CONTACT TURNS THE VEHICLE, HE HEARD A SQUEAKING SOUND UNDERNEATH THE HOOD. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS AND WAS SERVICED EACH TIME. THE FAILURE PERSISTS. THE CURRENT MILEAGE WAS 70,300 AND FAILURE MILEAGE WAS 5,000. THE CONSUMER RECEIVED A SAFTEY RECALL NOTICE IN THE MAIL REGARDING THE POWER STEERING HOSE AND A POSSIBLE FIRE. THE CONSUMER STATED THE PROBLEM HAS NOT BEEN FIXED. UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223099April 2, 2008
STEERING:HYDRAULIC POWER ASSIST SYSTEM
I HAD THE POWER STEERING UPPER HOSE RECALL DONE BACK IN MAY OF 2005. BEFORE THEN I WAS NOT HAVING ANY TROUBLE WITH NOISE. SINCE THE RECALL WORK WAS DONE I AM HAVING ONGOING NOISE FROM MY POWER STEERING. I HAVE TAKEN IT BACK ASKING ABOUT THE NOISE. I WAS TOLD THAT THE ENGINEERS KNEW ABOUT THE NOISE AND WERE WORKING ON IT. LAST WEEK, MARCH 27, 2008, I TOOK IT IN TO HAVE SOMETHING DONE. I WAS TOLD THAT THE PROBLEM CAN'T BE FIXED HOWEVER, IF I WAS WILLING TO HAVE IT FLUSHED FOR ABOUT $150.00 THAT THIS MIGHT HELP WITH NO SURE GUARANTEE THAT IT WOULD IMPROVE. I THINK THE TECH MIGHT HAVE NOT PROPERLY FOLLOWED THE PROCEDURE TO FIXED THE RECALL WHICH HAS RESULTED IN THE CONTAMINATION OF THE POWER STEERING FLUID. THIS HAS CAUSED ME THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221057March 13, 2008
STEERING:RACK AND PINION, EQUIPMENT
THE RACK AND PINION STEERING IS LEAKING ON MY 2003 DODGE GRAND CARAVAN. THIS ISSUE COULD CAUSE THE SEALS TO BLOW OUT AND LOSE POWER STEERING CAUSING AN ACCIDENT. THIS WILL BE THE SECOND RACK I HAVE HAD TO REPLACE ONE AT 58,000 AND NOW AT 91,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219225February 26, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOTH POWER WINDOWS CEASED OPERATION AROUND 40K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216800February 3, 2008
STEERING:RACK AND PINION
NOISE IN STEERING WHEN FIRST STARTED TOOK IT TO DEALER SAID IT WAS INTERNAL LEAK IN RACK & PINION CHECKED SERVICE RECORD AND SAW THAT RACK&PINION WAS REPLACED A YEAR AGO.CONFRONTED SERVICE DEPARTMENT THEY SAID WARRANTY HAD EXPIRED. IN MY OPINION APART AS IMPORTANT AS THIS SHOULD NOT NEED TO BE REPLACED IN ONE YEAR. ALSO NOTICE THAT ALOT OF PEOPLE COMPLAINING ABOUT THIS SAME PROBLEM ON THE INTERNET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208632November 11, 2007
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
VAN HAS BEEN TO THE DEALER 6 TIMES FOR STEERING PROBLEM WHINING NOISE RACK WAS REPLACED ONCE AND PUMP WAS REPLACED 3 TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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