Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10385048February 24, 2011
ELECTRICAL SYSTEM, POWER TRAIN
MY DODGE MINI VAN BEGAN TO MAKE A STRANGE NOISE BUT I DID NOT HAVE THE MONEY TO TAKE IT BACK TO THE DEALER AS THEY HAD ALREADY RIPPED ME OFF FOR A PREVIOUS FAILURE OF THE EGR VALVE (AT ABOUT 30,000 MILES). AFTER THAT HUGE BILL I DECIDED TO ASK A FRIEND OF MINE FROM CHURCH WHO IS A CERTIFIED MECHANIC TO LISTEN TO MY DODGE. HE SAID THE POWER STEERING PUMP WAS WEARING OUT AND IT WOULD EVENTUALLY NEED TO BE REPLACED! I COULD NOT BELIEVE THIS AT ONLY 65,000 MILES. I WROTE A LETTER TO THE CHRYSLER CORPORATION AND HAD A CALL FROM ONE OF THEIR REPS. HE REFUSED TO CONSIDER THAT CHRYSLER HAD ANY PROBLEMS WITH THE PRODUCTION OF THE MINI VAN. I WAS SUPPOSED TO CALL MY WARRANTY FOLKS (WARRANTY ALREADY OUT) AS MY POWER STEERING SHOULD NOT HAVE FAILED. HELLO---DOES THIS NOT MEAN THAT CHRYSLER HAS MAJOR RESPONSIBILITY IN THIS?? AS SOON AS I CAN CALL ABOUT MY WARRANTY I WILL CONTACT THE WARRANTY COMPANY. THE BOTTOM LINE IS- CHRYSLER WILL NOT ACCEPT ANY RESPONSIBILITY FOR THE SAFETY OR QUALITY OF THEIR PRODUCTS. I WOULD NOT HAVE ANOTHER CHRYSLER PRODUCT IF THEY WERE BEING GIVEN AWAY FOR FREE. WHEN THEIR VEHICLES ARE MADE UNSAFE TO DRIVE THEY WILL NOT HELP YOU OR ACCEPT RESPONSIBILITY FOR THEIR OWN PRODUCT DEFECTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384267February 24, 2011
EQUIPMENT:MECHANICAL, ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
I BROUGHT MY 2007 DODGE GRAND CARAVAN TO A DEALERSHIP FOR AN INSPECTION. FRONT AND REAR BRAKES WERE REPLACED AND AN EGR VALVE WAS REPLACED IN ORDER FOR IT TO PASS INSPECTION. BEFORE THE REPAIRS WERE DONE I WAS GETTING APPROXIMATELY 20 MILES TO THE GALLON. THIS ALSO SHOWED UP ON THE INTERIOR ELECTRONIC INFORMATION CENTER. AFTER THE REPAIRS WERE DONE, MY INTERIOR ELECTRONIC INFO CENTER INDICATED I WAS GETTING APPROXIMATELY 10 MILES TO THE GALLON. I CONFIRMED THIS BY THE "OLD FASHION WAY" OF FILLING THE TANK AND DRIVING THEN FILLING IT AGAIN AND DIVIDING THE MILES BY THE NUMBER OF GALLONS. THIS CONFIRMED THAT I WAS GETTING APROX 10 MILES PER GALLON. I CALLED THE DEALERSHIP AND TO THIS DATE HAVE HAD NO RESPONSE. I'M ALSO CONTINUING TO KEEP TRACK OF THE MILEAGE AND AMOUNT OF FUEL I'M USING. THE SAME THING HAPPENED WITH MY WIFE'S DODGE JOURNEY. THE WEB SITE, WWW.FUELECONOMY.GOV SHOWS THAT I SHOULD BE GETTING APROX 20 MILES PER GALLON EVEN WITH THE NEW 10% ALCOHOL ADDITION AND THESE WERE THE APROX EPA STANDARDS WHEN THE VEHICLE WAS SOLD. I AM CONTINUING MY RESEARCH IN THIS MATTER TO BRING IT TO MY SATISFACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384100February 23, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
I BOUGHT MY 2009 VAN IN OCT. IN DEC. I HAD TO HAVE BOTH VALVE STEMS REPLACED BECAUSE THEY WERE LEAKING AIR, I HAVE SINCE THEN READ ONLINE ABOUT OTHERS HAVING PROBLEMS WITH THIS ISSUE WITH THE TIRE SENSORS. YESTERDAY I WENT TO TAKE THE CAP OFF MY FRONT TIRE WHICH HAD NOT BEEN CHANGED TO REGULAR VALVE STEMS AND THE WHOLE STEM CAME OFF IN MY HAND AND BOOM FLAT TIRE. THANK GOD I WAS NOT DRIVING WHEN IT WENT AND HAD MY CHILDREN OR SOMEONE ELSE'S CHILD WITH ME. I CANNOT BELIEVE THAT A DESIGN FLAW LIKE THAT WOULD BE NOT BE RECALLED BY NOW. JUST TRYING TO TAKE THE CAP OFF AND BOOM IT'S IN MY HAND. STILL CANNOT BELIEVE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384184February 23, 2011
STEERING
POWER ASSISTED STEERING RACK ON 2005 DODGE GRAND CARAVAN SXT 3.8L SEALS LEAKING CAUSING POSSIBLE LOSS OF STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384208February 23, 2011
STEERING
2006 GRAND CARAVAN RACK & PINION WENT BAD. THIS SEEMS TO BE A PROBLEM WITH ALL CHRYSLER VANS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383319February 19, 2011
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
DOOR LOCKS ON 2005 DODGE CARAVAN SEQUENCE ON THEIR ON AND NOW OCCASIONALLY WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383030February 17, 2011
VEHICLE SPEED CONTROL
WE HAVE A 2007 DODGE CARAVAN SXT. ON TWO SEPARATE OCCASION, I WAS AT AN INTERSECTION, WITH MY FOOT ON THE BRAKES WAITING FOR THE LIGHT TO CHANGE, AND THEN THE IDLING OF THE RPM STARTED TO CLIMB VERY HIGH, AND THE VAN STARTED TO VIBRATE, THEN WHEN THE LIGHT CHANGED MY ACCELERATOR PEDAL WOULD NOT ENGAGE, IT WAS STUCK FOR A GOOD 5 MINUTES. AFTER WHICH I KEPT PRESSING THE PEDAL, AND THEN IT FINALLY LOOSEN, I HEARD A SOMETHING POPPING LOOSE WHEN IT HAPPENED AND THEN THE ACCELERATOR ZOOMED SO FAST WHEN DEPRESSED. THE SECOND TIME IT HAPPENED, SAME THING HAPPENED AND THEN IT GOT STUCK AGAIN. THE DEALER SERVICE CENTER, SAID THAT THEY COULD NOT LOCATE THE PROBLEM. HAS ANYONE ELSE ENCOUNTERED THIS TYPE OF PROBLEM. I KNOW THAT WHEN I DESCENDING A STEEP HILL, I CAN FEEL ALOT OF VIBRATION ON MY BRAKES. ALSO MY SIDE DOORS DOES NOT OPEN WITH THE HANDLE OR THE KEY REMOTE, OR OVERHEAD REMOTE. YOU NEED TO PLAY AROUND WITH THE DOOR HANDLE ON THE OUTSIDE FOR AWHILE BEFORE YOU CAN GET IT OPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383049February 17, 2011
AIR BAGS:FRONTAL
ON FEBRUARY 8, 2011 WHILE DRIVING IN THE RAIN MY 2006 DODGE GRAND CARAVAN AIRBAG LIGHT CAME ON. ON FEBRUARY 14, 2011 I READ ONLINE ABOUT NHTSA CAMPAIGN ID# 10V008000 AND NHTSA ACTION # RQ09003 THAT STATED THIS PROBLEM WOULD BE COVERED BY CHRYSLER FREE OF COST. ON FEBRUARY 17,2011 I TOOK THE VEHICLE TO DODGE FOR THIS TO BE FIXED AND THEY STATED M VIN WAS NOT ONE OF THE VINS COVERED BY THE SAFETY CAMPAIGN SO I HAD TO PAY $225 TO HAVE THE FRONT AIRBAG CRASH SENSOR AND WIRING LEADING UP TO THE SENOR REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382898February 16, 2011
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AUTOMATIC DOOR LOCKS WERE INOPERABLE ON BOTH FRONT AND REAR DOORS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THE CONTACT THAT A SOFTWARE UPDATE WAS AVAILABLE TO CORRECT THE FAILURE BUT WOULD BE AT THE EXPENSE OF THE OWNER. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382908February 16, 2011
SUSPENSION:FRONT, STRUCTURE:FRAME AND MEMBERS
THE DRIVERS SIDE SHOCK TOWER HAS COMPLETELY RUSTED OUT. I HAD A 1996 CARAVAN THAT DID THE SAME THING. THERE ARE MANY REPAIR CAPS THAT WILL HELP STRUCTURAL SUPPORT IF THE RUST HAS NOT SPREAD TOO FAR. UNFORTUNATELY, THIS WILL NOT HELP ME. THE RUST WAS HIDDEN UNDER THE PAINT AND EXTENDS 4-5 INCHES DOWN THE STRUT TOWER. WITH THE VEHICLE UNDER WEIGHT AND FROM DRIVING IT, THERE IS NOW A TEAR IN THE METAL ON THE SIDE IF THE STRUT TOWER FROM FRONT TO BACK AT A DOWNWARD ANGLE. THIS MAKES THE VEHICLE UNDRIVEABLE AND A MAJOR SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382701February 15, 2011
EXTERIOR LIGHTING
OWN 2001 DODGE GRAND CARAVAN SPORT, 3.3L. LEFT (DRIVER SIDE) HEADLIGHT DOES NOT WORK AND IT IS NOT THE BULB. ALSO HAVE FLICKERING OF DASHBOARD LIGHTS. PROB STARTED IN 08' REPAIR SHOP ADVISED ME THIS IS ONGOING PROB WITH THESE VANS. REPAIR SHOP SAID IT WAS MOISTURE IN RELAY BOX, HE DRIED IT OUT FOR ME AND HEADLIGHT WORKED FINE FOR ALMOST 2 YEARS, BUT HE SAID IT WAS ONLY MATTER OF TIME UNTIL MOISTURE BUILDS UP AGAIN AND HEADLIGHT WONT WORK. HE WAS RIGHT, BECAUSE NOW NOT WORKING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382772February 15, 2011
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS HE HEARD A LOUD NOISE COMING IN THE VEHICLE, ESPECIALLY WHEN MAKING A LEFT TURN. THE VEHICLE WAS INSPECTED BY A DEALER WHO ADVISED HIM THAT THE FRONT PASSENGER WHEEL BEARINGS HAD FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE PASSENGER SIDE WHEEL BEARINGS NEED TO BE CONFIGURED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. UPDATED 04/12/11*LJ UPDATED 05/19/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382847February 15, 2011
ELECTRICAL SYSTEM
FOR THE PAST 2 YEARS I HAVE HAD A PROBLEM WIT THE DOOR LOCKS NOT WORKING. NO WARNING THEY JUST QUIT. I HAVE TO DISCONNECT THE BATTERY AND RECONNECT TO GET THEM TO START WORKING. LAST WEEK MY WINDOWS STARTED WORKING INTERMITTENTLY. THERE IS A DEFINITE ELECTRONICS PROBLEM WITH THIS MODEL OF VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382858February 15, 2011
LATCHES/LOCKS/LINKAGES
NO EVENTS LED UP TO FAILURE OTHER THAN AGE. ELECTRONICS LOCKS STOPPED WORKING FROM INSIDE OR FOB, VEHICLE DOES NOT LOCK WHEN SPEED HITS 19 MPH. DEALER SAID COMPUTER HAD ERROR CODE LOCKING DOOR FAILED. COULD NOT DIAGNOSE PROBLEM. MOVING HARNESS RESET TEMPORARILY BUT IT FAILED AGAIN IN 2 DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382621February 14, 2011
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. WHILE STOPPED AND PREPARING TO PULL INTO A DRIVEWAY, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE ON THE PASSENGER SIDE, DESTROYING THE FRONT OF THE VEHICLE. THE DRIVER SIDE AIR BAG DID NOT DEPLOY, HOWEVER THE PASSENGER SIDE AIR BAG DID DEPLOY. THE DRIVER OF THE VEHICLE WAS KILLED. THE VEHICLE WAS DECLARED DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 220,000. UPDATED 03/23/11 *BF
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10382636February 14, 2011
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO BE LOCKED FROM THE INSIDE OR OUTSIDE. THE DEALER WAS AWARE OF THE ISSUE BUT DID NOT PROVIDE ANY ASSISTANCE. THE CONTACT DID NOT INFORM THE MANUFACTURER AND THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT MILEAGE WAS 65,000 AND THE FAILURE MILEAGE WAS 44,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382664February 14, 2011
ELECTRICAL SYSTEM
2005 DODGE GRAND CARAVAN SE. HEADLIGHTS TURN OFF WITH NO WARNING. FLIPPING THE SWITCH BACK AND FORTH HAS NO EFFECT ON RESTORING FUNCTION. YOU JUST HAVE TO WAIT FOR THE LIGHTS TO DECIDE TO TURN BACK ON BY THEMSELVES. THIS PROBLEM SEEMS TO OCCUR IN CLUSTERS: ABOUT 2 TO 3 TIMES IN A WEEK, AND ABOUT 1 WEEK OUT OF EVERY 6 TO 8 MONTHS. FOR OBVIOUS REASONS, THIS COULD BE EXTREMELY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381725February 12, 2011
EXTERIOR LIGHTING
2001 DODGE GRAND CARAVAN. LEFT HEADLIGHT WORKS ON LOW. RIGHT ONLY ON HIGH. RESEARCHED ON LINE AFTER SPENDING A FORTUNE BY MECHANICS WHO COULDN'T REPAIR IT. FOUND TO BE FCM. MULTIPLE COMPLAINTS BUT CHRYSLER NOT FESSING UP TO ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381546February 11, 2011
STEERING
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH AND EXITING A RESIDENTIAL DRIVEWAY, WHEN THE POWER STEERING FAILED, THE STEERING WHEEL BECAME ABNORMALLY STIFF. THERE WAS ALSO AN UNUSUAL LOSS OF POWER STEERING LIQUID LEAKING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER BUT HAD NOT YET BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 45,508.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381463February 10, 2011
STEERING
TL*THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 65 MPH, SHE NOTICED THAT THE TIRE BLEW OUT. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO INFORMED HER THAT THE TIE ROD WAS WORN AND NEEDED TO BE REPLACED. THE LOCAL PRIVATE REPLACED ALL FOUR TIE RODS. THE DEALER INFORMED THE CONTACT THAT THERE WERE NO RELATED RECALLS AND DID NOT OFFER ANY ADDITIONAL ASSISTANCE. THE MANUFACTURER ADVISED HER TO CALL NHTSA AND FILE A COMPLAINT. THE CURRENT MILEAGE WAS 56,675 AND THE FAILURE MILEAGE WAS 52,147.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan